책상, 암막 커튼, 방음 설비, 다리미/다리미판

데이즈 인 바이 윈덤 벌레슨 포트워스 여행 후기

2 out of 5
데이즈 인 바이 윈덤 벌레슨 포트워스
329 S Burleson Blvd/I-35 W, I-35 West Exit 36 Renfro, Burleson, TX

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 116개 이용 후기 중 46개" "
평점 8 - 좋아요. 116개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 116개 이용 후기 중 21개" "
평점 4 - 별로예요. 116개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 116개 이용 후기 중 17개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanliness was excellent
2024년 4월에 1박 숙박함

8/10 - 좋아요

David

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room was nice, no continental breakfast as promised, area around hotel needs some upkeep.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello David, We appreciate your feedback regarding the hotel amenities and surroundings. For any further concerns or future assistance, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello William,We are thrilled to hear you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic visit.

10/10 - 훌륭해요

Antonio

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Cheyenne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay for the price! I lived in the Fort Worth area for 10 years, and a lot of hotels around the same prices aren't in super safe locations. Burleson is a great option to have. The staff were friendly and efficient, they were great! Room was clean, I saw a couple of complaints on here about that, but the sheets WERE clean, they're just on the older side, and they were comfy. The only thing that might be negative for some people is that is right off a busy interstate, so you can hear it. That kind of noise doesn't bother me, so i saw it as a positive to easily get to and from the hotel. If noise does bother you though, you might want to keep that in mind. Overall great stay for me!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Cheyenne, We are glad to hear that you enjoyed your time at our hotel and found our staff to be friendly and efficient. It's wonderful to know that you appreciated the cleanliness of your room and found the location convenient. Your feedback regarding the noise from the nearby interstate is duly noted for our guests' consideration. We hope to welcome you back in the future for another great stay!

4/10 - 별로예요

emibeth

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pictures were deceiving, hotel needs some major reno and out dated. Towels has mold residue and they smell. Water pressure was horrible for shower. Won’t be staying here again
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello emibeth, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We take cleanliness seriously and will address your concerns with our housekeeping team. Your comments will be considered as we continually strive to improve our guests' experience.

10/10 - 훌륭해요

paula

반려동물 동반 여행, 가족 여행
Nice size room with everything we needed.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello paula,Thank you for your kind feedback! We're delighted to hear that you found our room spacious and well-equipped for your needs. We strive to provide all our guests with a comfortable and satisfying experience. If you have any future travel plans, we would be thrilled to welcome you back to our hotel.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was great. Access to the room was superb. Parking was well lit. Just great thanks to the staff.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 7일
Hello David,Thank you for your kind words about our front desk staff and the ease of accessing the room. We're delighted to hear that you found our parking to be well-lit. We greatly appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Joseph

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Joseph,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 - 괜찮아요

Tracy

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Tracy, We apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to our hotel directly with any specific feedback you'd like to share. We appreciate your business and hope to welcome you back in the future for a better experience.

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Newly remodeled interiors, good room. Breakfast was awful and the breakfast area unkept.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Frank,Thank you for sharing your feedback with us. We appreciate your positive comments about our newly remodeled interiors and good room. We apologize for any issues you had with our breakfast and the breakfast area. We will address this matter with our team to ensure improvements. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice economy-style stay
This refurbished Days Inn was extremely clean and the staff very helpful and friendly.Will definitely consider staying here for the price.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Kathy,Thank you for your kind review! We're thrilled to hear that you found our hotel to be extremely clean and our staff helpful and friendly. We appreciate your consideration in choosing to stay with us and hope to welcome you back soon.

2/10 - 너무 별로예요

Ashton

출장 여행
좋아요: 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Ashton, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 - 훌륭해요

Tammy

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Tammy,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good untill breakfast was very little we just went out to restaurant
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello John,Thank you for your feedback regarding the breakfast experience. We apologize for any inconvenience caused and appreciate your input. We value our guests' opinions and will share your comments with the relevant teams for review and improvement. Should you have any further concerns, please don't hesitate to reach out to our management team.

6/10 - 괜찮아요

Emma

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend trip
The room and bathroom were ok, clean nothing bad. We did have to kill 2 roaches in the bathroom. The bed and pillows are very comfy. The breakfast is not good but the coffee is good.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Emma ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 - 너무 별로예요

Rodolfo 님, Managua

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Rodolfo,We apologize for any inconvenience you may have experienced during your stay. Please contact our customer service team directly so that we can address your concerns and work towards a resolution.

4/10 - 별로예요

Jodi

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Jodi ,Hello Jodi, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

Sabrina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Get what you pay for
The pics are very deceiving. I thought it was a clean and trendy styled room. There were cigarette burns in the sheets, the grout on floor in bathroom was caked in grime & the shower had several rust spots and grime buildup in the corners. It smelled like mildew and the weather stripping around the door frame was non existent… letting air, dirt and bugs in. I have NEVER left a review before but this experience was too terrible to not.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hello Sabrina ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 - 괜찮아요

Terri

좋아요: 직원 및 서비스, 객실의 편안함
it was a good
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Terri,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 - 좋아요

David

2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Hello David,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
staff was friendly.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hi Jose,It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

6/10 - 괜찮아요

Jana 님, El Dorado

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I love the floors and that they got rid of the carpet.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Jana, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Hello Gordon,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Sonya

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 30일
Hello Sonya,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 - 너무 별로예요

Lenora

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I chose this property because it said Wyndham. This was not clearly representative of that company. Be careful what you attach yourself to. This was a fiasco. I should have left when we first went in. I saved pictures of most and not everything gone wrong.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 28일
Hello Lenora, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Sharranica

I booked a non smoking room for myself and my 5 month old and the room was smoke filled and hard to breathe.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello Sharranica, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

10/10 - 훌륭해요

Kalab

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room wasn’t clean, restroom dirty and Microwave was broken.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello Kalab, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Donna

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The 1st room smelled bad and there were brown stains on the sheets. It was around back, no windows park at door.. some shady characters hanging about... i went to office with my concerns. He was very apologetic and nice... gave me a new room up front with parking near the office... this room was cleaner, but smelled of stale smoke... The rooms are huge with new tile flooring and new paint, but I would'nt stay there again...
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello Donna, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 - 별로예요

debra 님, kent

가족 여행
좋아요: 청결 상태
The pool was nice and clean. Saw police arrest someone that was staying there, police driving through the parking lot morning and night. Restaurant/bar in the parking lot, lots of noise. 2:00am someone was trying to get in to my room. I checked out early the next morning.
2023년 6월에 6박 숙박함
답변 제공: Manager 님, 2023년 6월 23일
Hello debra, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

8/10 - 좋아요

Donald 님, Kissimmee

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The recent remodel but a few simple things were untouched old dirty light switches No smoking room but you could smell old smoke Bathroom good use a good scrubbing
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 17일
Hello Donald,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 - 좋아요

Yma

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Hello Yma,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

Jonathan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was filthy. Dust and dirt everywhere. Floor looked like it wasn’t vacuumed. Beds looked like they weren’t washed. Tried to cancel when I saw the condition and was not able. Ended up not staying no refund and renting another hotel room at another hotel.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 3일
Hello Jonathan,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Hello Brandon,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 - 너무 별로예요

daniel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
muy malo
muy malo el hotel, pesimo las camas, las sabanas sucias y manchadas, el baño no servia bien la llave del lava manos, y las salida era a las 11 am y desde las 10 am, nos estaban llamando por telefono para que nos salieramos y depues enviaron a la de la limpieza a decirnos y apenas era las 10 am, luego a las 10;40 minutos que estabamos saliendo, vino un señor y se paro en la puerta, como si estuvieramos robando algo, muy mal servicio y mal el hotel, NO LO RECOMINDO a nadie
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Hello daniel, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

4/10 - 별로예요

Kaylene

좋아요: 직원 및 서비스
2023년 5월에 3박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hello Kaylene, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 - 괜찮아요

Thomas

2023년 5월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 13일
Hello Thomas, It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

Brandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Pool should be open longer!
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 16일
Hi Brandon,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

8/10 - 좋아요

Thomas

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Ice, washing machine, and drier were near our ground floor room.
2023년 4월에 3박 숙박함
답변 제공: Manager 님, 2023년 5월 5일
Hi Thomas,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, Comfortable & Affordable!!
The hotel is very clean & has comfortable beds. Recently remodeled, the hotel is simply decorated & had basic, but comfortable rooms. Everything was VERY clean & in good repair. All of the staff were all very pleasant. This is in my hometown, so will be staying again when visiting family!
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 28일
Hello Kenneth,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff. We hope you'll return to see how we continue to improve our service and hospitality.

4/10 - 별로예요

Brandon

가족 여행
별로예요: 편의 시설/서비스
The pictures of this facility are misleading. Booked online and when we arrived we were disappointed. Then it is too late for refund. Rooms were ok, fire alarms were removed. “Hot” breakfast was luke warm. Could find a better selection at a convenience store. If you looking for cheap and just a place to crash this is your place.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 19일
Hello Brandon, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 - 괜찮아요

Alexandria

가족 여행
별로예요: 직원 및 서비스
The actual bed area was okay, but the bathroom was disgusting. There was hair on the walls of the shower and also inside the bath towels when you unfolded them. The sink was cracked and underneath the sink counter was DIRTY.. with actual dirt and hair. Front desk service wasnt great either. At inital check in, I had to ring the bell multiple times and wait about 20 minutes for someone to come to the counter. Pictures of the room are misleading. If you sleep on a bottom floor, you will hear all the atomping upstairs!
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 4일
Hello Alexandria, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

4/10 - 별로예요

Michael 님, Arvada

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very large. The bathroom was disgusting. The price we had to pay for Saturday night was outrageous! The quality inn and suites 150 steps to the north is 1000 times better - and the price is nearly same. Whoever owns this motel, bought it for next to nothing and it’s trying to put nothing into it. I recommend this hotel to my worst enemy!
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 29일
Hello Michael, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 - 좋아요

Christa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant and clean and quiet. Super big room and the bed was comfortable. It had a coffee maker refrigerator and microwave. Everything I needed for a short stay!
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 28일
Hi Christa,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

10/10 - 훌륭해요

Wenche

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
Spacious. Clean. Well renovated
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 24일
Hi Wenche,Thanks for your perfect ten rating! I’m glad you find our cleanliness and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

6/10 - 괜찮아요

Thomas

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I like the floor plan around the pool. Property looked good
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 23일
Hello Thomas,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our property and comments about our pool. We hope to someday have another opportunity to host your stay.

8/10 - 좋아요

bob

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 17일
Hello bob,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 - 괜찮아요

Russell

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smells, but very spacious
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 7일
Hello Russell,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Locate was convenient. With a Nice Mexican restaurant next door. But upon arrival after a 15 hours drive, I was ready to shower and sleep. But wasn't able to because once checking in. The rooms heating system wasn't working. And due to the excessivye cold weather conditions. It wasn't acceptable not having heat. So, I call the front desk and was told to give you system at less 30 minutes to heat up. Which was pretty disappointing at the least. So, after the time had laps still to heat. So, I had to let the front desk know. And the clerk, finally give me another room with heat to move too. Was a disappointing beginning. But once, I finally got settled in to a new room..My stay was pleasant.
답변 제공: Manager 님, 2023년 1월 7일
Hello Tina,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

8/10 - 좋아요

Gerardo

답변 제공: Manager 님, 2023년 3월 3일
Hello Gerardo,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.