Thanks! Come stay with us again!

We’re sorry you didn’t like it. Kara is awesome and we are in the process of rennovating this place which was very neglected prior to our buying. Try us again, once we are a little closer to the finish line

Hard to respond without a specific ccomplaibt

Thank you for your review. We take pride in offering our guests a great place to stay and I apologize you felt we did not meet those expectations. We are currently renovating our guest rooms and public space. I am sorry you had an issue with your room, I wish we would have known about it while you were here as we could have fixed it or moved you rooms. Our ice machine is on the first floor located in the guest laundry room. I would like to fix the issues in your room for our next guest. Please reach out directly to us so we can identify your room number. Once again thank you for your feedback and we hope you consider staying with us again soon.

Thank you for your review. We are glad to hear you enjoyed your stay. We look forward to your next stay with us!

Thank you for your review. We currently have new owners and are in the process of renovating. Eventually our carpet in public space and pool area will be changed. We hope you will visit us once our renovations are all complete. Thank you again for your feedback and we hope to see you again on your next visit to Burlington.,

There was not any feedback from you regarding your stay other than a 4 out of 10. We are in the process of renovating our rooms and public space. If you would like to discuss your stay in more detail we definitely encourage you to reach out to us. Thank you and we hope to hear from you soon.

Thanks! come stay with us again as we improve the property

Thank you for your review. As you mentioned we are currently renovating rooms and soon the public space. I am not sure what room you stayed in and I apologize you felt we did not meet your expectations. We hope that you will visit us again once our renovations are complete. Again, thank you for your feedback and we hope to see you again soon.

Thanks for the kind words. Believe it or not, we provide a bunch more breakfast than Wyndham requires. We are adding a protein option and, soon, fruit and yogurt.We hope you'll will stay with us again as we make this place awesome.

I am sorry that the hot water went out. while you were here. We discovered, post your stay, that not one, but two of our instant hot water heaters AND the hot water holding tank pump and motor died. The housekeeping we addressed and will continue to address. Taking a hotel from the major state of neglect we got it in in April to where it is now, has been work. We will continue to invest until the property gets back to its glory and prominence it once had. Give us a bit and come try us again.

I apologize you felt we did not meet your expectations during your stay. We are under new ownership and are currently working on renovating, and training new team members. Extra toilet paper is always available at the front desk. I will definitely address your cleanliness and maintenance issues. Please reach out to us directly if you have any other questions or concerns. Thank you for your feedback.

Thank you! We hope you will come stay with us again.

I am surprised there was nothing in the breakfast area. The storm filled more rooms than we had anticipated and, as far as I know, the only thing we were out of was breakfast sandwiches. The desk always has extra TP and tissue.

We got a brand new front end system that took a bit to work out the kinks. Had you pointed out to my clerk that there were drugs of any kind on the property, we would have called the cops. The walls are all concrete and the atrium can be noisy until 10 pm -8 am which is quiet time here. We just bought the property a couple of months ago and are making improvements as fast as we can. I hope you’ll come back in a few months and see the changes we have made

Lindy, had I known about this, it would be already done. We just got a brand new front-end system and getting tuned in has been difficult. We are in the process of upgrading the whole hotel and the beds were first and the rest is a process. As I said, I'll get on this first thing in the morning and you are welcome to call and speak with the owner.

Hi Michelle Thank you! We hope you will stay with us again as we restore the hotel.

Thank you! We hope you will stay often and watch the changes!

Thanks! It was built to look like the French Quarter. Come stay again

Mark, I think we met while you were in the Jacuzzi I introduced myself and offered my help if needed. I don't remember being asked about any of this. Id be super curious as to whom you spoke to that offered not to help.

Thank you! Come back and watch the renovation!

Hi Kelli,We are sorry your stay was not as good as it could have been. We recently purchased the property and are making improvements as fast as we can. I hope you will try us again in the future.

We are sorry your stay was not as good as it could have been. We recently purchased the property and are making improvements as fast as we can. We hope you will try us again as we improve.

Not sure when you stayed with us, I could not find you in any recent stay. However, we bought the property in April and, at that point in time, we felt the same. The rooms have been renovated with new mattresses showerheads etc. We just had one of many pool parties with at least 10 children in the pool, so all that has changed for the better. Come try us again!