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퀄리티 인 콜체스터 - 벌링턴 여행 후기

2.5 out of 5
퀄리티 인 콜체스터 - 벌링턴
84 South Park Drive, Colchester, VT

이용 후기

6.4
평점 10 - 훌륭해요. 1000개 이용 후기 중 127개" "
평점 8 - 좋아요. 1000개 이용 후기 중 330개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 249개" "
평점 4 - 별로예요. 1000개 이용 후기 중 173개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 121개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

Garrett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel does not have the best reviews online. Nevertheless, our stay was a pleasant one. We visited for the eclipse, so the property was fully booked. They had extra staff and made an effort by handing out goodie bags including eclipse glasses. The room was clean and the staff was helpful. Hopefully, this is a sign that the hotel is turning a corner.
2024년 4월에 1박 숙박함
답변 제공: TIM 님, 2024년 4월 18일
thank you for staying with us

4/10 - 별로예요

Lynn

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reserved 2 double beds, paid in full, and receipt says double double - but they said they received expedia reservation for 1 king. No rooms with doubles available. Staff was kind but frustrating that expedia system sent wrong info.
2024년 4월에 1박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2024년 4월 8일
When booking through third-party services like Expedia, sometimes information can get lost in translation between the booking service and the hotel's reservation system. It's always a good idea to confirm reservations directly with the hotel, especially when specific room types are essential. In the event of a mix-up, most hotels will strive to accommodate guests as best as they can, but availability can be a limiting factor. It's commendable that our staff was kind during the situation, as a calm and understanding approach can often make resolving such issues a bit easier.We look forward to your next visit. Safe & Happy Travels,

6/10 - 괜찮아요

Joelle

가족 여행
좋아요: 직원 및 서비스
Bien par contre le déjeuner inclus n’avait pas de café juste du décaféiné et le sirop dans les cup individuel était super vieux tout séché et y avait pas de beurre non plus
2024년 3월에 1박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2024년 4월 8일
It seems that the breakfast experience was less than satisfactory. These elements are often considered staples in a meal, contributing to overall satisfaction. We have shared your concerns to ensure that future Breakfast meet the expectations and preferences of all guests. Ensuring the freshness and availability of condiments can significantly enhance the dining experience. Thank you for sharing your feedback we hope to see you this summer!Safe Travels,

4/10 - 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: TIM 님, 2024년 4월 2일
I do apologize for the inconvenience.

10/10 - 훌륭해요

dhyanesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No hand soap in the washroom. Heater in the room doesn't have a remote or controller but a technician helped us to reduce the heat
2024년 3월에 1박 숙박함
답변 제공: TIM 님, 2024년 4월 2일
THANK YOU FOR STAYING WITH US.

2/10 - 너무 별로예요

Connor

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
check in took forever and barely worked
2024년 3월에 1박 숙박함
답변 제공: TIM 님, 2024년 3월 27일
WE DO APOLOGIZE FOR THE INCONVENIENCE.

8/10 - 좋아요

barry

2024년 3월에 2박 숙박함
답변 제공: TIM 님, 2024년 4월 18일
thank you for staying with us

4/10 - 별로예요

Fran 님, Baltimore

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Mattresses need to be replaced. Room was steamiñg hot when i got there. Hallway had not been vacuumed in days. No extra toilet paper or any tissue paper. Staff were lovely but building was falling apart.
2024년 3월에 3박 숙박함
답변 제공: TIM 님, 2024년 3월 11일
THANK YOU FOR CHOOSING THE QUALITY INN TO STAY WITH WE ARE CURRENTILY ADDRESSING ALL ISSUES.

10/10 - 훌륭해요

Marg

좋아요: 편의 시설/서비스
Nice to have fridge in room.
2024년 3월에 3박 숙박함
답변 제공: Tim 님, 2024년 3월 10일
THANK YOU FOR CHOOSING TO STAY WITH US. HOPE TO SEE YOU AGAIN SOON.

2/10 - 너무 별로예요

Sarah

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Had to turn the heat off, and even with the entire unit off, it felt like we were sitting in an oven. I get it, I lived in Vermont for 7 years, everything is incredibly insulated. But especially since the front desk agent said they just had to renovate last year, I'm surprised they did not put in wall thermostats to control the HVAC. People are used to different temperatures and some people need it to be hot or cold in order to get a good night's rest. The front desk staff were friendly and helpful, so all I can say is update the HVAC and I'll come back.
2024년 2월에 1박 숙박함
답변 제공: TIM 님, 2024년 2월 28일
I do apologize for the inconvenience maintenance is currently working on all havoc issues thank you for choosing quality inn to stay with us.

6/10 - 괜찮아요

Marley

2024년 2월에 1박 숙박함
답변 제공: TIM 님, 2024년 2월 21일
Thank you for staying with us we are continuing to try to improve on every aspect of the hotel. thank you

4/10 - 별로예요

victoria

단체 여행, 연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Many things broken or didn’t work well including entry and bathroom doors or adjustment on the thermostat. Dusty and dirty throughout. Bed frame posed risk for injury. Stained bed spread and wash cloth. No facial tissue and second roll of TP was hard to come by. Breakfast was good, they do allow pets and within 15 minutes of UVM and other venues.
2024년 2월에 2박 숙박함
답변 제공: TIM 님, 2024년 2월 20일
I do apologize and will have my housekeeping team and maintenance on top of this ASAP .THANK YOU

6/10 - 괜찮아요

Dave

단체 여행
The check in process was a bit slow and unorganized, room was average, but the toilet definitely ran making it very loud and distracting to rest and relax. Could improve on overall maintenance
2024년 1월에 1박 숙박함
답변 제공: Tim 님, 2024년 1월 31일
Thank you for staying with us this issues will be address as soon as possible thank you

6/10 - 괜찮아요

Jonathan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
When we arrived the heat in the room was blasting. There was no way to control the temperature. We had to turn off the heat and leave the window wide open (in January) to cook thing down. We tried to call down to the front desk twice on different occasions, and nobody answered. Also, the toilet ran non stop.
2024년 1월에 2박 숙박함
답변 제공: Tim 님, 2024년 1월 31일
I do apologize for the inconvenience and are currently working on all these issues thank you for staying with us.

10/10 - 훌륭해요

Toni

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The corporate attention to the facility was very poor but the young vivacious, easy to please staff was amazing. They bent over backwards to help the residents. BUT, the fuses were blowing on the waffle machine at breakfast. The furniture in the room was so large for the space you could not move in the room. The bathroom door put dents in the nearby wall. There was no soup or shampoo in dispensers in shower and the small bottles provided are a danger to the environment when disposed. It is so frustrating when the windows do not open to allow fresh air. Again the staff was AMAZING, they all deserve raises in their salary.
2024년 1월에 1박 숙박함
답변 제공: Tim 님, 2024년 1월 19일
Thank you for staying with us we will be looking in to these issues and address them as soon as possible hope to see you soon .

10/10 - 훌륭해요

Chunjian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay for the money.
2024년 1월에 1박 숙박함
답변 제공: Tim 님, 2024년 1월 8일
THANK YOU FOR STAYING WITH US HOPE TO SEE YOU AGAIN SOON

2/10 - 너무 별로예요

Christy

별로예요: 직원 및 서비스
Terrible experience
It was terrible. We left at 12:30am because the room was so hot. Air wouldn’t work. They couldn’t get another key to work to move our room. No manager on site. Workers knew very little. Just poor experience. Never stay there again.
2023년 12월에 2박 숙박함
답변 제공: Tim 님, 2024년 1월 8일
I do apologize for the inconvenience I will have maintenance look at that as soon as possible.

8/10 - 좋아요

JOAN

2023년 12월에 3박 숙박함
답변 제공: Tim 님, 2024년 1월 2일
Thank you for staying with us hope to see you again.

2/10 - 너무 별로예요

Brandy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was gross. The hallways had trash, steriafoam, dirt, were not vaccuumed, swept. Room had stained blankets, sheets. Bathroom didnt have enough towels. Mirror was gross
2023년 12월에 1박 숙박함
답변 제공: Tim 님, 2023년 12월 20일
Good morning I want to first start off by apologize for the inconvenience at the time of your check and stay the movers were actually moving furniture in to the hotel and had not yet cleaned up behind their selves in the hallway I have already spoken to the housekeeping staff to be more detail oriented and to pay close attention to their rooms Once again I do apologize for the inconvenience.Thank you for staying with us and hope to see you soon

10/10 - 훌륭해요

Jill

2022년 3월에 2박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2022년 4월 19일
Thank you for the "10" rating you have given us at our Quality Inn Colchester Burlington. It is an honor to know that we have provided you with a comfortable, caring, and clean experience. I also want to thank you for recognizing our team's excellent service for going above and beyond to assist you with your needs. We look forward to our continued partnership and as always it's our pleasure to be at your service! Safe & Healthy Travels, Julie LaCroix Hotel Manager Quality Inn Colchester Burlington

2/10 - 너무 별로예요

cynthia

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The housekeeper Dawn was lovely. The manager was atrocious. There is dog feces everywhere on the property. There are homeless people everywhere and smoking on every floor though it is a non-smoking area. I am disabled (invisible disability) and the manager charged me for my service dog because she said "You don't look disabled". I would have gone to a more expensive hotel but on disability funds are limited. I have an auto-immune disease and FULL FECAL INCONTINENCE due to a birth defect. Awful does not even begin to describe it.
2022년 3월에 4박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2022년 3월 11일
Thank you for your review and for staying with us. I am sorry to learn there were disappointing aspects to your stay. I have taken note of your comments about the level of cleanliness and conditions you encountered and shared them with our guest service teams. It is also disappointing to read that you had an interaction as such with our guest service team members. Many thanks for your feedback. We hope to have the opportunity to provide you with a better stay. Safe & Healthy Travels, Julie LaCroix General Manager Quality Inn Colchester Burlington

8/10 - 좋아요

Jon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A good basic hotel
I'm not one of those who needs to much when it comes to staying at a hotel. Really I just need a place to sleep that's clean. The property is not a Ritz Carlton nor is it supposed to be. The staff was friendly and the room was a good size and clean. The hotel is currently going through renovations. It's a good basic hotel, ideal if all you need is a place to sleep that's clean. I didn't have any issues, however it's not for everyone. This place did meet my needs. It's located just off of the interstate, with food and gas close by.
2022년 2월에 2박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2022년 2월 23일
Thank you so much for the stay and the overall appreciation. We are highly inspired by your comments. Guest satisfaction is a special reward for our team. We are privileged to have guests like you. Please do visit us again. Safe & Healthy Travels, Julie LaCroix General Manager Quality Inn Colchester Burlington

2/10 - 너무 별로예요

Dupras

2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Just okay
2021년 12월에 1박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2021년 12월 21일
Thank you for taking the time to share your experience at our Quality Inn Colchester Burlington. We value our guests and the insight they provide into their stay with us. We will be sure to use your feedback to continue to improve our hotel and level of guest service. We hope we may welcome you back in the future! Safe & Healthy Holidays! Julie LaCroix General Manager Quality Inn Colchester Burlington

4/10 - 별로예요

Pasqualino

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was very poor and coffee was cold Needs to be refurbished stay at better quality inns for less money
2021년 12월에 1박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2021년 12월 11일
We appreciate your time to provide us with your feedback. We are sorry to hear you had a less than satisfactory experience, and we apologize we were not able to meet all your needs. We want to assure you that guest satisfaction is of the most importance to us, and will be addressing your comments with all team members involved. Safe & Healthy Travels, Julie LaCroix General Manager Quality Inn Colchester Burlington

2/10 - 너무 별로예요

Anthony

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do NOT stay here !! Ridiculously unsanitary!!
2021년 9월에 1박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2021년 12월 6일
We are extremely sorry to read that your expectations were not met. I can assure you that as a team, we do everything possible to meet our guest’s requests, our apologies that this was not the case during your stay. We hope that you would see this as an isolated incident and ask that you please accept our most sincere apologies and if I can be of assistance to you in any way please contact do not hesitate to contact me. Safe & Healthy Travels, Julie LaCroix General Manager Quality Inn Colchester Burlington

10/10 - 훌륭해요

Ian

2021년 12월에 1박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2021년 12월 6일
We so much enjoyed reading your review and truly appreciate your kind scores. Thank you some much for sharing, we will make sure to congratulate our entire team for their commitment to service and professionalism. We look forward to welcoming you many more times for your next trip to the area. Safe & Healthy Travels, Julie LaCroix General Manager Quality Inn Colchester Burlington

10/10 - 훌륭해요

Rosalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet and clean Iliked the Pergo floors instead of carpets
2021년 11월에 1박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2021년 11월 12일
Thank you for taking the time in providing such positive feedback about your recent stay with us at our Quality Inn Colchester Burlington. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Safe & Healthy Travels, Julie LaCroix Quality Inn Colchester Burlington

4/10 - 별로예요

Mazen

단체 여행
별로예요: 직원 및 서비스
It’s okay
Check in sucked. We were supposed to check in at 3, got there at 2, couldn’t check in till 3:20, which put a damp in our plans all afternoon. Otherwise the room is clean but no soap in the bathroom. They have shampoo but no soap. My flight is at 5am, so dgaf
2021년 11월에 1박 숙박함
답변 제공: Quality Inn Colchester Burlington 님, 2021년 11월 12일
Thank you for staying at our Quality Inn Colchester Burlington and providing your invaluable feedback. We apologize for the service failures you experienced. Your constructive feedback is a great tool for us to identify and improve on the areas you have mentioned. We hope that we may welcome you back in the future so that we may redeem ourselves. Safe & Healthy Travels, Julie LaCroix Quality Inn Colchester Burlington

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Room was OK. Many common areas not very clean. No coffee in the coffee machine at Breakfast all three mornings. Soap and shampoo dispensers in shower did not work.
2021년 10월에 4박 숙박함
답변 제공: Jenna S. 님, 2021년 11월 1일
Thank you for your review. We appreciate your feedback as we are always looking for ways to improve our Guests experiences. We are very sorry for the inconveniences that occurred during your time with us. Thank you again and safe travels.

8/10 - 좋아요

Tim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel was very convenient and the room was perfect for what we were looking for.
2021년 10월에 1박 숙박함
답변 제공: Jenna S. 님, 2021년 11월 1일
Thank you for your compliments! We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you again in the future. Thank you again and safe travels!

6/10 - 괜찮아요

Wanda

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Run down but okay
This hotel is quite rundown but they are working on it. The heater didn’t work well. There were hairs in the tub on check in that were still there the following day despite our request to have it cleaned. However, desk staff was very friendly.
2021년 10월에 7박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 27일
Thank you for your review. We truly appreciate your compliments about them! However we are very sorry for the issues you experienced while you were with us. We will be addressing them with the appropriate departments. Thank you again and safe travels.

8/10 - 좋아요

Linda C.

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly manager Convenient elevator
2021년 10월에 3박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 26일
Thank you for your compliments! We hope to see you again soon!

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will definetly stay there again
2021년 10월에 2박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 26일
Thank you for your review! We are happy to hear that you enjoyed your stay and we look forward to welcoming you again!

2/10 - 너무 별로예요

Curtis

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and smelled of smoke
2021년 10월에 1박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 22일
Thank you for your review. We are terribly sorry for your less than satisfactory stay. We will be addressing your concerns. Thank you again and safe travels.

2/10 - 너무 별로예요

Lauren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to cancel and you won’t refund me. Had a death in the family
2021년 10월에 2박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 22일
Thank you for your review. We are terribly sorry for your loss. Please call the hotel directly to see if this can be resolved further for your. Thank you.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 22일
Thank you for your review. We are happy to hear that you enjoyed your stay with us and we hope to welcome you again soon!

4/10 - 별로예요

Philip

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's an older facility and not well taken care of. The floor was dirty and when we reported it, the attendant said she would send someone up to clean, but when we came back later that day it hadn't been clened. Disappointing.
2021년 10월에 2박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 18일
Thank you for your feedback. We are terribly sorry for your less than satisfactory stay. We will be addressing your concerns. Thank you again and safe travels.

4/10 - 별로예요

Stephen F

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed.
Very apparent that the Inn was understaffed, but the staff worked hard to please. Great selection for breakfast. Housekeeping was inadequate and sporadic. Coffee maker did not work and although reported to the front desk it was not replaced or fixed. Bathroom was very small and initially not clean - it appeared that there were blood spatters on the wall - corrected by end of day. We had a small dog - their policy was that guests with pets were to be on first floor. We were assigned a "better room" on the 3rd floor. There were no first floor rooms available. Disappointed and overpriced for the value received for the 5 nights there.
2021년 10월에 5박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 18일
Thank you for your review. We are terribly sorry for the issues and inconveniences that occurred during your time with us. We will be sharing your review with the appropriate departments to further address and correct. Thank you again and safe travels.

4/10 - 별로예요

Norris 님, breaux bridge

좋아요: 직원 및 서비스
The key didn't work, the A/C was hot, had it on the coldest it would go and it was not cold. the wifi would go in and out.
2021년 10월에 1박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 13일
Thank you for your review. We are terribly sorry for your less than satisfactory stay. We will be addressing your concerns. Thank you again and safe travels.

4/10 - 별로예요

Melissa 님, Casselton

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel I’ve stayed at in a long time. Walked into the room and found a leaf that had blown in from the large crack under the door. Only reasonably priced hotel in town but not even worth any money. Floor was not clean. Couldn’t wait to leave.
2021년 10월에 1박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 13일
Thank you for your review. We are terribly sorry for your less than satisfactory stay. We will be addressing your concerns. Thank you again and safe travels.

2/10 - 너무 별로예요

Lucy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was in poor physical condition inside and the grounds were torn up. Our room floor had not been cleaned, door looked like it had been broken into, fingernail polish and stains on walls, night stands and hole in bathroom door. The bottom of the tub was literally black. The dirtiest and worst maintained hotel I’ve experienced. Pictures on line were not representative of the actual property. Outrageous to pay $200(including taxes) a night for this place. The only good thing was friendly staff.
2021년 10월에 2박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 13일
Thank you for your review. We are terribly sorry for your less than satisfactory stay. We will be addressing your concerns. Thank you again and safe travels.

2/10 - 너무 별로예요

Vanessa

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I was charged for amenities that I did not need nor want. The condition of the property was not what I expected. I did not stay the second night. Very disappointing
2021년 10월에 2박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 13일
Thank you for your review. We are terribly sorry for your less than satisfactory stay. We will be addressing your concerns. Thank you again and safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 12일
Thank you for your compliments! We are so happy to that you enjoyed your stay!

6/10 - 괜찮아요

Carol

가족 여행
The hotel structure needs a lot of repair. Doesn’t feel very inviting. Mattress was old and sank in the middle.
2021년 10월에 3박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 6일
Thank you for taking the time to share your feedback. We are terribly sorry for your less than satisfactory stay. We will be addressing your concerns. Thank you again and safe travels.

8/10 - 좋아요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Bed was very worn and uncomfortable. Bathroom not very clean
2021년 10월에 1박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 6일
Thank you for your review. We are happy to hear that you overall enjoyed your stay, however we are sorry for the issues you experienced. We will be addressing your concerns. Thank you again and safe travels.

8/10 - 좋아요

Rosalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2021년 9월에 2박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 5일
Thank you for your compliments! We hope to welcome you again soon! Safe travels!

8/10 - 좋아요

LAUREEN E 님, Leominster

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even tho the property was in the process of updating, it was still a pleasant stay and we will definitely recommend it to others. We will be returning in the future for sure. Great location too!!!
2021년 9월에 2박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 5일
Thank you for your compliments! We are happy that you had a nice stay with us. Safe travels!

4/10 - 별로예요

William I Miller

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Need new flooring. Air control unit outdated
2021년 10월에 1박 숙박함
답변 제공: Jenna S. 님, 2021년 10월 6일
Thank you for your review. We are terribly sorry for your less than satisfactory stay. We will be addressing your concerns. Thank you again and safe travels.

8/10 - 좋아요

John

연인과의 여행
좋아요: 직원 및 서비스
Right on the interstate but still quiet. Easy, free parking. Staff was friendly. Common areas, halls, stairways weren't very clean but the room was. A couple fresh towels on day 2 would've been nice.
2021년 9월에 2박 숙박함
답변 제공: Jenna S. 님, 2021년 9월 28일
Thank you for your compliments. And we will be addressing your concerns, with the Housekeeping Department. Thank you again and safe travels.