리셉션

디킨 레지덴셜 서비스 여행 후기

3.5 out of 5
디킨 레지덴셜 서비스
70 Elgar Road, Building MB, Burwood, VIC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 61개 이용 후기 중 23개" "
평점 8 - 좋아요. 61개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 61개 이용 후기 중 7개" "
평점 4 - 별로예요. 61개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 61개 이용 후기 중 4개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Samuel 님, Abuja Nigeria

출장 여행
좋아요: 청결 상태
Room is spotless and clean. Everything is in good shape
2020년 2월에 1박 숙박함
답변 제공: Sophie 님, 2020년 2월 12일
Greatly appreciate your positive feedback...

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is cute and small but very hygienic and clean. Good for one person to stay. Price is little high compared to the room
2020년 1월에 1박 숙박함
답변 제공: Sophie 님, 2020년 2월 3일
Greatly appreciate your positive feedback.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy property to stay at. Private. Clean. Curtains let too much light in so next time Ill take my eye covers. Very close to good food and convenient for me to attend my course.
2019년 12월에 2박 숙박함
답변 제공: Sophie 님, 2019년 12월 26일
Greatly appreciate your positive feedback, and we look forward to seeing you again in the near future. Sophie Reception Coordinator

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 12월에 1박 숙박함
답변 제공: Sophie 님, 2020년 1월 7일
Sorry to hear that we did not meet your expectations.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Satish k Sethi
Hi the room was tiny/ initially the booked me into a really tiny room. We are a couple and we would have had an uncomfortable night. The initial room had a very poor view on to a wall. This is student accommodation not 3.5 star accommodation. Very difficult to find. Had to go through student’s common room to get to our bedroom. Not serviced. Very basic towels. This is the worst fitout place I have been to. Locks everywhere - have to take keys with you. Felt out of place being in a hall of residence. Price was wrong - should be $50 per night.
2019년 11월에 2박 숙박함
답변 제공: Sophie Reception Coordinator 님, 2019년 12월 3일
Good morning Mr Sethi It saddens me to read that we did not meet your expectations. Our Reception is available 24/7 and we would have assisted with any of your concerns. As you so rightly pointed out we are a student accommodation facility which is stated in the Expedia description when you made your booking. We pride ourselves in our safety and security, as we have been awarded numerous honours on this. However, we appreciate your feedback as these comments will assist us in improving our product.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
economical and convenient pleasant staff easy checkin and out
2019년 11월에 1박 숙박함
답변 제공: Sophie 님, 2019년 11월 24일
Good morning and thank you for feedback. Hope to see again

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 10월에 1박 숙박함
답변 제공: Sophie 님, 2019년 11월 20일
Good morning, Sorry to see that we didn't meet your expectations. I would be very interested in your feedback as to why. Its from feedback that we can improve our product. Thanking you Sophie Reception Coordinator

6/10 - 괜찮아요

Xueyang

별로예요: 객실의 편안함
Fire alarm triggered by someone in the student accommodation and had to run out.
2019년 9월에 1박 숙박함
답변 제공: Sophie 님, 2019년 11월 20일
Hi Xueyang, I can understand and relate with the inconvenience of a fire alarm, but we need to be very cautious as the safety and well being of our residents is our priority. Looking forward to welcoming you back in the future Sophie Reception Coordinator

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean, reasonable price. Great location for trams, buses, plenty of parking if you have a car. Free parking overnight until 08:30am in the white zones.
2019년 9월에 1박 숙박함
답변 제공: Sophie - Reception Coordinator 님, 2019년 9월 23일
Greatly appreciate your feedback, and its always rewarding to read that we were able to meet your expectations. Thank you for considering DRS for your accommodation and look forward to welcoming you back in the future. Kind regards Sophie

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Reception staff were all very helpful. Tv does not work and one of the two did not work, but otherwise ‘it was okay
2019년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great, clean room. I just wish it was closer to the city.
2019년 5월에 2박 숙박함

2/10 - 너무 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had to be moved at 2.30 a.m. because there is NO air conditioning in this "Green" building. The beds are the same as concrete, and there are few amenities
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean all the kitchen appliances worked. However the tv refused to be tuned to get the free to air channels neither auto or manual tuning worked. The bed itself was very comfortable however a serious lack of bedding was an issue NO extra pillow (1 isn't really enough) And NO doona or Warm winter weight blanket meant I was cold. The shower and bathroom were very good and the desk & chair were very comfortable to work on.
2019년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here because of the proximity to Wattle Park where we attended a wedding. The Fusion cafe was open so we were able to buy lunch close by. Reception staff were friendly and helpful which made our stay pleasant. The room was on the small side but had everything we needed.
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

Velavan 님, Melbourne, VIC

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Deakin Residential Services is very nice place to stay. Neat and tidy, value for money.
2018년 12월에 15박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice place to stay and a real value for money. Friendly staff, clean rooms, good amenities like well sized fridge, kitchenette, study table, free wifi,etc.
2018년 11월에 15박 숙박함
답변 제공: Gary 님, 2018년 12월 12일
Our front desk team enjoy getting reviews like this. A good size fridge is great compared to the average mini bar style you get in most hotels.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and comfortable
Very good value for money for an apartment with kitchen, bathroom free wi fi. The bed was very comfortable, the area was very quiet and the building secure with great service.
2018년 11월에 4박 숙박함
답변 제공: Gary 님, 2018년 12월 12일
We agree, a good nights rest when you are traveling is ideal. Free and good wifi does make travel easier!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Shampoo boxes were all empty, there was only one bath towels and it was dirty. It seems like there’s no house cleaning services. The room inside is moisture and cold while the heater keeps not working. However, luckily there was hot water supply.
2018년 11월에 1박 숙박함
답변 제공: Gary 님, 2018년 12월 12일
We are sorry that your experience was as we intend. Our reception team is available 24 hours. They would be able to assist to try and resolve issues such as the ones you encountered.

8/10 - 좋아요

Belinda 님, Launceston, TAS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Self-contained and a great location for all my week's bits and pieces, at Deakin.
2018년 11월에 4박 숙박함
답변 제공: Gary 님, 2018년 12월 12일
Thank you Belinda. Glad we made your stay easy.

10/10 - 훌륭해요

SAMANTHA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

EIKO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice stay in Deakin Residential Services.
The staff was friendly. Room was clean. Air conditioner was good. Free Wi Fi provided. Location was good and close to restaurants. It had free car parking because of weekend. Also the room rate was not expensive.
2018년 3월에 1박 숙박함

8/10 - 좋아요

Marina 님, Kingston, Ontario, Canada

좋아요: 청결 상태, 직원 및 서비스
Reasonable cost for short term stay
Room was what I expected: simple, basic necessities, and very clean. I was just there for one night, to help support my daughter who was starting a semester of study as an international student at Deakin.
2018년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2018년 1월에 4박 숙박함

8/10 - 좋아요

Profiteer 님, Sydney, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parking fee extra
Reception office was hidden behind construction boarding. There was no bell to gain entrance. Sign at door said ring a number. Once inside the reception staff was very helpful.
2018년 1월에 1박 숙박함
답변 제공: Reception - Deakin Residential 님, 2018년 2월 1일
Thank you for your feedback. We understand the restrictions of the construction boarding and will look into further signage.

10/10 - 훌륭해요

Bill 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Far better than I anticipated.
just a great experience all round. Who needs to stay at a big hotel property when this accommodation met all my needs and so cheap. Great value!!
2018년 1월에 2박 숙박함
답변 제공: Reception - Deakin Residential 님, 2018년 2월 1일
Thank you for your review Bill. We are glad you had a great experience with us.

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Compact but good except for wifi
Very compact, clean and organised room. Staff were very helpful. However wi fi not at all good and suggest instructions for tv are left in room
2017년 11월에 2박 숙박함
답변 제공: Reception - Deakin Residential 님, 2018년 2월 1일
Thank you for your feedback Linda. We are glad the room was to your satisfaction. We will take on board the feedback about the TV instructions.

10/10 - 훌륭해요

Sarah 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place was pleasant & well set up. Good security & easy to access.
2017년 12월에 1박 숙박함
답변 제공: Reception - Deakin Residential 님, 2018년 2월 1일
Thank you for your feedback Sarah. We are glad you enjoyed your stay.

8/10 - 좋아요

Gem 님, ACT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a Deakin Uni conference stay
Much better than anticipated, overall! I would recommend this place during quiet term times, and on week days, when the nearby facilities are all open but the noise and crowds are minimal.
2017년 11월에 2박 숙박함

6/10 - 괜찮아요

tayla 님, melbourne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean
Nice place for one person for a night, very slow internet, tv wouldn't work. Clean room and is cheap but wouldn't stay for more than a night
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good accommodation choice
Overall very good.
2017년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Unpleasantly surprised when heavy vehicle construction noise on first days began well before 6am. After one week had to ask for towels and sheets to be changed.

8/10 - 좋아요

Chris 님, Western Australia

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice cheap digs convenient to city tram and bus
Nice place to stay, but you get what you pay for. The bed was dreadful, but staff did try to find me a more comfortable mattress [it wasn't]. Would have appreciated having my bin emptied as I was there for a week and ate take away Indian which wasn't emptied from the bin, a bit disappointing. But apart from that, good cheap digs in Melb. Also a clean towel would have been nice, didn't enjoy using the same one for over a week. Better quality towels would have been nice too, but I appreciate its is student digs. perhaps they could have several rooms set up with better quality bed, towels etc for an increased price, would be a good option. Fabulous free internet, very fast was much appreciated and good sized television. Excellent airconditioning.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean accomodation with everything that you need for a successful night stay. The only disadvantage was having to pay for parking during the weekdays and it can be a bit noisy wit nearly construction. Staff are helpful and knowledgeable. Would stay here again anytime.

10/10 - 훌륭해요

Peter 님, Launceston Tas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick stop one night,all very good.
Only there for 5 overnight hours and no complaints.

8/10 - 좋아요

Ricky 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay for the price, needs improvement though
Stayed here for a conference at Deakin - mostly great, but keep in mind that the logic of the accomodation is that of a student hostel, not a fully furnished studio apartment. Great shower, comfortable AC, extremely nice private study area with very clever lighting, fridge is well sized, good stove and everything was in good working order. However, every furnished studio apartment I've ever been to had with its stove at least some minimal cooking utensils; usually a cheap pot, a cheap pan, a half excuse of a knife, a spatula, a plastic chopping board and often some salt and pepper. Sure you won't be preparing anything three michelin starred but at the very least you'd be able to prepare a quick pasta, some steak, etc. This apartment had nothing but two plates (a small and large), a bowl, one butter knife, one tablespoon, one teaspoon and a fork. And that's it. You get a two stove gaslit kitchen top but its unclear what that's for unless you're dragging along a kitchen with you which I, and most of my fellow travellers, don't usually do. I wouldn't have minded if they bumped the costs up by a couple dollars a night to facilitate for these, because without them its basically your usual hotel room (rather than a furnished studio) where you essentially have to eat out every meal except a milk+cereal/toast for breakfast. Also, the bed mattress is below par of even the most basic budget motels (here I'm comparing with Ibis etc). Very decent for the price though.

8/10 - 좋아요

Tony

좋아요: 청결 상태, 객실의 편안함
Perfect for student stay
Perfect for attending lectures at Deakin University, very quiet and clean rooms.

6/10 - 괜찮아요

g 님, c

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Too far away from the city! 60 tram stops away
The accom was $50 taxi trip to the city 60 tram stops Good accom excellent staff! Just too far away from the city

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Small but cheap room. Room numbering needs tone improved. Overall, happy with my stay. Will be staying there again.

8/10 - 좋아요

Udayan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great place with very supporting and warm reception staff, however free WiFi fried a couple of times. The TV didn't work, and the property had no technician to correct it. And full booking meant, I didn't get different room.

8/10 - 좋아요

jodie

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and affordable
For the price this accommodation is excellent value in a great location should you need to attend deakin university.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Basic accomodation
Room was clean but very basic. The bed was terrible. It is student accommodation so don't expect a hotel. There is nothing close to the hotel.

10/10 - 훌륭해요

Ron 님, Glenorchy, Tasmania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Pleasant Surprise

10/10 - 훌륭해요

Patrick 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A comfortable accormmodation.
the room is clean and of good size. It has all the basis facility.

10/10 - 훌륭해요

PK, Floorcraft 님, Gippsland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Affordable clean close to trams
At the last minute I needed somewhere to stay in the eastern suburbs due to work. The room was fine, had a small kitchen and for less than $90 a night nowhere better anywhere in the city.

8/10 - 좋아요

dandan 님, China

좋아요: 청결 상태, 객실의 편안함
Great
Quiet, small studio, good locations for deakin students