European Suite, Ocean View (Occupancy : min 4, max 8 - Additional person fee pay upon arrival) | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Reviews of Marianne Hotel

3 out of 5
Marianne Hotel
310, Haeundaehaebyeon-ro, Haeundae-gu, Busan, Busan

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 334 reviews" "
Rating 8 - Good. 120 out of 334 reviews" "
Rating 6 - Okay. 62 out of 334 reviews" "
Rating 4 - Poor. 34 out of 334 reviews" "
Rating 2 - Terrible. 15 out of 334 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to haeundae beach, bus stop just in front of the hotel and just 10 mins. walk to Blueline Park
Stayed 1 night in Dec 2023

8/10 Good

Yongxi

Liked: Staff & service, property conditions & facilities
The room is more spacious than the average room in other hotels. There is some sea view. The hotel is within 5 minutes’ walk to our favourite places and eMart supermarket. Housekeeping must be improved though. On one day, the hair on the bathroom drain was not cleared, they never wash the cups and they never refill the coffee sachets and teabags. The freezer compartment did not work and kept collecting water in the fridge.
Stayed 5 nights in Nov 2023

8/10 Good

Vani Priyanka

Stayed 1 night in Oct 2023

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large clean rooms
Stayed 5 nights in Aug 2023

4/10 Poor

Tracey

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area that the hotel is in was perfect. Easy access to the beach, shopping, and locations to dine all within walking distance. Also, the bus stop is right outside of the hotel, which was convenient. The beach was only a 3-minute walk. However, the accommodations weren't nice. Our room was really filthy and smelled poorly. There were holes in the wall, that were poorly patched up and filled in. The walls were filthy; dirt, yellowed with age, dead bugs smeared on them, and there were pencil marks on the wall by the bed closest to the window. The bathroom also smelled like urine when we arrived and frequently throughout our stay; even after the nice cleaning staff cleaned it. In addition to this, the main lobby on the 3rd floor wasn't functioning while we were there. We waited for over 20 minutes to check out at the front/main lobby, just to realize we had to check out on the ground floor; where the parking was. There were no signs or indicators for anyone to know this. There were multiple people in the lobby waiting to check out not knowing where the employees were. Plus, the waiting area on the first floor was too small for more than two parties to move around in with their luggage comfortably. Overall, the hotel is in a great location and has tons of potential. Maybe we just caught it at a bad time?? Overall it was way overpriced for how dirty our room was and poor communication with staffing.
Stayed 4 nights in Jul 2023

8/10 Good

Dominic

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Venus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very near bus stations.
Stayed 3 nights in Jun 2023

4/10 Poor

Eunji

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Dirty bed sheets and pillows. There were hair and eye lashes. They exchanged the sheets after I requested for it. Disappointing.
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Mediocre
Room was overall ok but extremely dangerous window opening all the way with no protection from falling out. Sewage smell from bathroom, noisy fridge and strange positioning of bed.
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
We were disappointed with the cleanliness of the room. There were stains on all the walls and mold in the bathroom on the walls. We found trash and food underneath the bed which didn't have a headboard. Hotel was listed as three stars which didn't add up to expectations.
Stayed 4 nights in Dec 2021

10/10 Excellent

Catherine Yuxuan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Busan. This hotel is very simple and close to everything including a 2 min walk to a great beach!
Stayed 2 nights in Mar 2021

10/10 Excellent

CB, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights! Hotel was very clean and close to everything. Loved the beach and the surrounding area lots to do. Probably the best area to stay in when visiting Busan.
Stayed 2 nights in Nov 2020

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

M.M, Pyeongtaek korea

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はきれいでした。テラス付きの部屋をとって部屋からの眺めは最高でした!ベットも5人家族で充分だったし、トイレ、お風呂場もきれいです。駐車場の人も優しくて、車の出し入れもスムーズ。コンビニもすぐ下にあるし、道を渡ればお店やレストランがたくさんある。ビーチからは徒歩五分ぐらいでした。また釜山にきたときはここに泊まりたいと思います。
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks for the perfect greering for our tour of Busan. The best thing is the front desk in on 3rd floor so we don't need to meet anybody when we go out and come back.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the bathtub and my bed, but it would be nice if the bathtub was scrubbed a bit more. Getting in I felt like I had to scrub it one more time before it felt truly clean.
Stayed 2 nights in Feb 2019

10/10 Excellent

Dae Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We had a good time with friends. It was cleaned and comfortable.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Comfortable Stay
We booked four rooms, they arrange us in the same floor, comfortable bed and clean. Will book for next times
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff arranged for our room change very smoothly.
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
basic hotel near the beach. Does everything needed. Mild inconvenience with the shower as there were no curtains.
Stayed 2 nights in May 2018

2/10 Terrible

Celine, Malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
Did not expect it to feel so dodgy. Had an uncomfortable feeling since we arrived the hotel. Lucky was just a night stay.
Stayed 1 night in Mar 2018

6/10 Okay

Jin ho

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Should take more care on cleanness
There was red spots on the bed sheet. This is not 4 star hotel though the price is as it is. However, the location and view was good.
Stayed 2 nights in Nov 2017

8/10 Good

jong cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centre of the Beach
Location, Location, Location!!!!

8/10 Good

leeann

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the value
The hotel was nice enough and the price was low for the location. It is walking distance to the beach and shopping in the area. However the walls were very thin so I could hear the very loud neighbors until 12am. However when I called the front desk and asked them to say something they were very courteous and took care of the problem quickly.

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great location
We enjoyed our stay at the hotel very much. Very clean, too. A dresser and some drawers would have been appreciated as we had a 1 week stay with 4 adults in the room -had to live out of our suit cases - nice sIze room but not enough furniture.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Room was cleaned. Hotel staffs are friendly. Good hotel.

8/10 Good

Kevin, Ulsan

Liked: Cleanliness, property conditions & facilities, room comfort
Good clean hotel with good restaurants and bars within walking distance

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly great hotel
Because of the other reviews, I expected bad service from the hotel staff. However, they were actually quite nice and accommodating. Initially, they made a mistake of giving us the wrong room so we asked to change the room and they gave us a really nice room. Later on, they even kept our luggages for us after check-out. Another great thing about the hotel is the location. It's close to the beach, street market, and restaurants so it's easy to find a place to hang-out in Haeundae. The bus stop is also right in front of the hotel so it's easy to get around. A lot of buses which stop by actually lead to many tourist sites in Busan so it's not that difficult to travel.

4/10 Poor

Michael, RI

Disliked: Staff & service, property conditions & facilities
good
good place

8/10 Good

kenneth mark, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel.
nice location, near the beach and many eateries.

8/10 Good

Jamie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff spoke good english and were very helpful e.g. helped us book a cab, gave us directions, loaned us umbrellas when it rained.

8/10 Good

CJ

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, clean and reasonable hotel
Close to beach. Nice view from breakfast location on 21st floor.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Great Location, poor service.
The room was cleaning and the building was easy to find and in a good area really close to Haeundae Beach but the service was awful. I was staying with two other friends and they only gave us one room key and said they would have to charge us $10 for another. They were not friendly. Typical Korean fashion of treating foreigners as if they are less than Koreans. Also they required a copy of our passports and took no copies of the IDs of the locals checking in.

10/10 Excellent

taeko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
安くて清潔で満足しました。
Stayed 3 nights in Mar 2024

8/10 Good

Shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
바닷가와. 가까운거리. 청결
Stayed 1 night in Mar 2024

10/10 Excellent

DAEHUN

Liked: Cleanliness, staff & service, property conditions & facilities
편의시설과 가까워서 좋으며, 가격도 저렴한것이 좋습니다. 아쉬운점은 난방시설을 히터로 되어있어 자면서는 건조해서 불편함
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness
受付の人数が少ない
Stayed 1 night in Feb 2024

8/10 Good

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションはとても良い。地下鉄も利用できるし、バス停はホテルの前にあって、釜山駅、南浦洞にも行ける。施設がリモデリング中だったので施設自体は評価が難しいですがとても使いやすいホテルでした
Stayed 1 night in Feb 2024

8/10 Good

YICHIEH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離地鐵步行約10分鐘,離市場約步行3分鐘,海灘步行5分鐘,地理位置算很好,飯店有一點點舊,但是還算乾淨,衛浴配置比較沒這麼好,廁所不通風,盥洗跟馬桶分開兩間。
Stayed 3 nights in Dec 2023

10/10 Excellent

Pansung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
해운대해수욕장이 가까워서 좋았음.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jihye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
따뜻한 온돌 바닥이 인상적이였으며, 뷰가 좋았어요. 화장실이 아주 추웠지만 뜨거운물이 콸콸콸. 나왔습니다. 호텔 밑에 편의점도 있어서 편하게 이용 했습니다.
Stayed 3 nights in Dec 2023

6/10 Okay

Youngsoon

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

TAE SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

chonghack

Traveled with family
Disliked: Room comfort
방의 온도 조절이 안되서 불편했음
Stayed 1 night in Dec 2023