Lobby

Reviews of Angel Hotel

2.5 out of 5
Angel Hotel
46-7, Jungang-daero 692beon-gil, Busanjin-gu, Busan, Busan

Reviews

8.0

Very Good

Rating 10 - Excellent. 249 out of 951 reviews" "
Rating 8 - Good. 474 out of 951 reviews" "
Rating 6 - Okay. 169 out of 951 reviews" "
Rating 4 - Poor. 48 out of 951 reviews" "
Rating 2 - Terrible. 11 out of 951 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from 히메 on Nov 2, 2023
Thank you for using our hotelOur staff appreciates and respects your commentsThank you.I hope you have a great and happy day

10/10 Excellent

Zaffururranoa

Liked: Cleanliness, staff & service
チェックインカウンターの方がみんな優しくて丁寧でした。 ホテル自体はかなり古いですがその分値段が安いのでよかったです! 何よりもホテルの方がみんな親切でした!
Stayed 2 nights in Jul 2023
Response from 히메 on Jul 26, 2023
当ホテルをご利用いただき、誠にありがとうございます私どももお客様をお迎えできて本当に光栄でしたもう少しお客様が快適に休んでいただけるよう、さらに努力いたしますありがとうございます。

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service
If you want to be in an area close to a bunch of cafes and places to do shopping during the day, this is the place to be. There is a subway station close by. It does get loud at night because a lot of people go to clubs in the area. However, like most of Korea, it is not an unsafe area to be even late at night. You probably won't want to hang out in your room because it is a bit dated, but if you need a cheaper, convenient option, this one is great! Also, the guy at the front desk was super kind even if he didn't speak English. :)
Stayed 2 nights in Jun 2023
Response from 히메 on Jun 10, 2023
Thank you for using our hotelWe will always try to be a hotel that does our best for our customersThank you for your reviewHave a good day today

10/10 Excellent

FOO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from 히메 on Jun 10, 2023
Thank you for using our hotelHave a good day today

10/10 Excellent

Hui Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay right in the middle of shopping and food
Great stay. Shopping and eatery everywhere. 24hrs noodle shop just across the street 3min walk. Near to subway approx 5-10mins walk via the underground shopping street. Good stay and likely recommend to others for the value and convience. Free water given. Room making and clean towels changed everyday without request. Friendly reception to greet you.
Stayed 4 nights in Mar 2023

8/10 Good

Michelle

Traveled with family
Liked: Staff & service, property conditions & facilities
The bathroom needs better cleaning...
Stayed 3 nights in Mar 2023

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from 히메 on Oct 24, 2022
저희 호텔을 이용해 주셔서 정말 감사합니다.고객님께서 더 편안하게 쉬실수 있도록 노력하겠습니다.다시 한번 정말 감사드립니다.

8/10 Good

Haley

Stayed 1 night in Jul 2022

2/10 Terrible

Absera

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disappointing! The pictures online are pretty accurate but the actual hotel room is more disappointing. As soon as you go up the elevator you’re welcomed with the most disgusting carpet floor. It was so dirty and the hallway had a unpleasant smell. The room itself is very small and the conditions are old. There was no outlet near the bed so it was very inconvenient to lay down and charge my phone. There was a hair on the bathrobe. The bathroom was the most disappointing. It’s very small. The lights were very dim and dark which gave the room a depressing atmosphere. They don’t provide an amenity bag with toothbrush or face wash. Only good thing about this hotel was the staff was friendly and The location was near many cafés and shopping district. Overall I paid about 77,000 won. If the price was cheaper it would be ok for one night. But for $77? I’ve stayed at better hotels for cheaper!! I definitely felt scammed and will never come back again!! DONT RECOMMEND!!
Stayed 1 night in Jun 2022
Response from Service provider. on Sep 16, 2022
Thank you for your comments and wish we could provide better services. It is true that we suffered from COVID and maintenance of hotel was a big challenge. However, I can confidently tell you that we are recovering fast and made big progress already. As we do take your comments seriously, we wish we could provide better service to you next time.

8/10 Good

kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really good location , well kept and clean. Would definitely recommend
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and great location.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location and friendly, helpful staff.
Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Shelley

Traveled with group
Liked: Staff & service
Fine for a couple nights
Hotel is in a very busy location. The only good thing about that is it’s easy to find food. There is a Starbucks right in front so that is convenient. Hotel could use a face lift. Room was actually pretty big for Asia. Free breakfast isn’t fancy but helps get you out to see Busan faster.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff and helpful to address queries on direction to Busan tourist destination. Overall will recommend to my friends if they are visiting Busan.
Stayed 3 nights in Sep 2019

6/10 Okay

Ryan

Great for area, no windows, good for spending time outside of hotel
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Phonlathep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close with Seomyeon station and Jeonpo station. Staffs are very nice. Room is quite small but clean and have all necessary stuffs.
Stayed 4 nights in Apr 2019

10/10 Excellent

Lee, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've had a great time in Busan staying at Angel Hotel. The staff are friendly and response to my questions even before I arrived. The location of the hotel is awesome. There are many eateries around. It's located within walking distance to Seomyeon station (Metro line 1 and 2). You can easily explore all the attractions in Busan from here. One thing to take note - if you're coming from Seomyeon station, the easiest way for you is to head over to Seomyeon underground shopping mall (look for the sign) and then go out from Exit 14 (NOT the exit of the station). Overall, I'd recommend this hotel to all travelers who wish to explore Busan.
Stayed 6 nights in Oct 2018

8/10 Good

May, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near to Subway Station, tidy, clean and nice service.
Stayed 4 nights in Sep 2018

10/10 Excellent

Jocelyn, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay in Busan
Affordable, clean. Very nice staff. They shipped my sunglasses in my hotel in Incheon. 👏👏👍👍😋😋
Stayed 1 night in Sep 2018

8/10 Good

Nazatul Syida

Liked: Staff & service

8/10 Good

Tan, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location closed to shop lots
It was raining after our room check out, the hotel staff assist us to get a cab and even used umbrella to cover us and carried our luggage into the cab. We feel thankful and blessed.
Stayed 2 nights in Dec 2017

8/10 Good

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean convenient worth the price but really basic
Everything was basic and clean. At a good area but a good 5 to 8 min walk to the nearest train station. Breakfast is really just egg and bread and corn soup. Really nothing to be looking forward about. You might even consider forgoing the free breakfast if you are staying there for more than 2 nights.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The stay is good
Renovation is going on other floor. Toilet flood might be causing by the renovation.
Stayed 7 nights in Dec 2017

8/10 Good

CS, Singapore

Liked: Staff & service, room comfort
Good location, friendly staff
Good location, 10 to 15 mins walk from Metro station, many restaurants and shop nearby. Friendly staff with good English speaking, basic breakfast provided.
Stayed 3 nights in Dec 2017

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Very convenient at the heart of Seomyeon. Shops and restaurants everywhere the minute you step out of the hotel.
Stayed 1 night in Aug 2017

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here agian
Nice hotel in good part of town. Room was spacious and everything necessary to make my stay comfortable. Several restaurants and coffee shops conveniently located near the hotel. Staff spoke enough English to answer my questions - were very helpful. Good price too! But eat breakfast somewhere else.....
Stayed 3 nights in Jun 2017
Thank you for using our Hotel I will try to make sure you do not feel uncomfortable by complementing your inconvenience. Thank you very much Have a nice day.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Bathroom floor floods after shower
Not sure how to put this but the bathroom floor floods after showering
Stayed 3 nights in Jun 2017

6/10 Okay

Tuner, Singapore

Liked: Staff & service
In Shopping Street Area
This hotel is located in Seomyeon Shopping Street area therefore very lively in the day and night but noise isn't a problem as its located in one of the quiet lane. Take Exit 2 from Seomyeon station and navigate above ground is a better option, using Google Map gives a better accuracy compared to Maps.me. Had the double + single bed room, spare room enough to fit your bags and that's it. Breakfast simple.
Stayed 2 nights in May 2017

8/10 Good

Neil, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located for public transport.
The hotel was very well located for travel by public transport to all parts of Busan. The staff's English was limited but they tried hard to be helpful.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, very simply hotel.
The hotel is located in a very convenient location, close to the Metro and busy streets. However, the rooms seem rather old. Other than that, it was clean and comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and helpful staff
The location of the hotel was great - near restaurants, shopping street, cafes and a subway interchange. The hotel staff was helpful with our queries.

8/10 Good

melani

Liked: Cleanliness, staff & service
Strategic hotel near shoping area
This hotel located in the midle of shoping area. You can reach it with mrt too. Starbucks and mini mart across the hotel and there're a lot of shop around the area. The design of the room is a little old fashioned, the facilities is quite complete. And there's a dest and 2 chairs for us to eat or just relax. The bathroom is a little odd, the water from the shower run through the bottom of the sink, so never ever put something in the floor or it will get wet when someone use it. The themperature of the room is quite chilling in the nite. When we were there it's about 9c outsite, and we can still feel cold inside. There's no heater around.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent locations and cosy room
Decent and free continental breakfast. However, it was the same breakfast for the 5 days 4 nights stay.

8/10 Good

MUI SENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly. Simple breakfast.
A distance away from the Metro station. However, it is a easy and convenient place for shopping and food location.
Response from General Manager on Dec 21, 2016
Thank you for using our hotel. I will be waiting for you with better service in the future. I want you to visit again. Have a nice day

6/10 Okay

realix

Liked: Cleanliness
Small but accessible
Already had low expectation so not too bad. Only issue with toilet that once we bath whole toilet even toilet bowl area is wet. Kids and old folks had risk when go toilet

6/10 Okay

realix

Liked: Cleanliness
Small but accessible
Already had low expectation so not too bad. Only issue with toilet that once we bath whole toilet even toilet bowl area is wet. Kids and old folks had risk when go toilet

6/10 Okay

realix

Liked: Cleanliness
Small but convenient
Already had low expectation so not too bad. Only issue with toilet that once we bath whole toilet even toilet bowl area is wet. Kids and old folks had risk when go toilet

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in shopping area
Hotel staff was helpful and courteous and offered information of up to date events in Busan which we can go to. Conveniently locate near subway about 3 mins walk. Room size was a bit small.

10/10 Excellent

Ngok Ching Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and clean hotel with enthusiastic staff
Double bed and single bed in a room such that I can have a wonderful time with my two sisters during the stay. We have lot of laughs and sharing before we go to bed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff uniformly helpful. They helped with airline reservations.

6/10 Okay

mono, singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Superb location
Superb location, near to restaurants, shopping, hair salons, almost anything you need! Near to metro. Just that the hotel needs to be refurbish as it is pretty old.

10/10 Excellent

Syed Ahsan Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jess N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience in the heart of the action
Great location to use as a base to explore Busan. Right in the thick of all the action (restaurants, clubs, bars) but no noise issues in the room. Convenience store out front. Conveniently located close to several subway stations as well as train and bus to airport. Very quick and simple check-in and check-out. Rooms well stocked with amenities.

8/10 Good

Sherwin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location good staff
Location is great. Generally enjoy my stay.

8/10 Good

Yim, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Hotel is placed in the heart of Seoymeon city.
Easy access to subway and airport limousine bus to Gimhae airport is nearby. Although reception staff have challenges in English, they tried their very best to help in action. With the centralised location, the cost of stay is reasonable with providing 'free' simple breakfast for customers.

10/10 Excellent

Peter, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Despite the hotel is old, room is pretty clean, front desk service is fantastic, and location is great. On top of that, there is free laundry, perfect for long trip like we did.