Andrew,Thank you for your kind review. We truly appreciate your feedback. Our entire staff works very hard to ensure our guests know that they are the best part of our business. We hope to see you again soon!

Hi Edward! Thank you for taking the time to provide us with feedback. We welcome every idea to make improvements, and would love to know more about what you found to be inoperable. I assure you that we are working with an architectural crew to make property improvements over the next year. We hope you'll consider staying again so that you may see that we hear your concerns.

James,Thank you for you kind words. Every department of our team strives to provide the best accommodations in New Castle. We are so pleased to know that you enjoyed your stay. We'll look forward to your return.

Granville,Thank you for taking the time to provide us with feedback. Your satisfaction is important to us, and we must agree that our staff is one of the best assets to our property. We hope you'll come back and see us again soon!

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Leslie, Thank you for taking the time to provide us with feedback. Your kind words encourage our team to work even harder to ensure we provide the best guest experience in New Castle. We hope to serve you again soon!

Thank you for taking the time to provide us with feedback. I assure you that our staff would have been more than happy to remedy this situation on property, please always let someone on staff know if there are issues associated with your stay. We are also more than happy to accommodate 1st floor requests on a first-come, first-serve basis.

Thank you for taking the time to provide us with feedback. Your satisfaction is important to us, and I assure you that we utilize every comment to create an enjoyable experience for all of our guests. We are looking to renovate the property soon!

Thank you for taking the time to provide us with feedback. While we understand your concern about breakfast, we assure you that we are within the guidelines set forth for Quality Inn brand per Choice Hotels. I hope that our breakfast does not deter you from returning.

Thank you for taking the time to provide us with your feedback. Your satisfaction is important to us, and we make every effort to make every guest feel special throughout their stay. We hope you will consider staying with us again!

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Thank you Sorry about he fitness center

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Thank you for taking the time to provide us with your feedback. We truly strive to provide the best guest service in New Castle. Please consider staying with us again when you return to our area!

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I want to apologize for your recent stay

David,Thank you for your generous response. It means a lot that we earned a perfect score from you. We hope you will visit us again soon!

Thank you for taking the time to provide us with feedback. Upon checking into this situation, it was confirmed that our staff made every effort to make your stay exceptional. Family members were provided with the additional items requested, and once they leave the desk, it is out of our control how they are received to your room. I sincerely apologize for the issues you're experiencing with card processing. As far as I can tell, the appropriate room and taxes are posted for the 2 rooms you covered. The hold for incidentals takes several business days to be returned.

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Thank you for staying with us

Thank you for taking the time to provide us with feedback. Your honest feedback is so important to us to ensure we are providing the best accommodations in New Castle. Rest assured that plans to make updates to the property are in the works. We hope to see you again soon.

Thank you for your generous resposne. Your satisfaction is important to us, and we look forward to serving guests like you! See you again soon.

Paul,Thank you kindly for taking the time to provide us with feedback. Your satisfaction is important to us, and we always appreciate your honesty. Please consider staying with us again, should the need arise!

Thank you for taking the time to provide us with feedback. I am so glad that you agree; we are actually in the process of making plans for these very updates in some of our guest rooms because we also recognize the wear and tear. We would love to invite you back so that you may see that we consider our guests' thoughts in creating an enjoyable experience for everyone.

Thank you for taking the time to provide us with feedback. Your satisfaction is important to us, and we are pleased to know that you enjoyed your Quality time with us. We hope to see you again soon!

Thank you for taking the time to provide us with feedback. We appreciate your comment regarding our excellent staff! We hope to see you again soon!

Thank you for taking the time to provide us with feedback. Your satisfaction is important to us, and we are so pleased to know that you enjoyed your stay! We hope to see you again in the future!

Thank you for taking the time to provide us with feedback. Your satisfaction is important to us, and we are pleased to know you enjoyed your Quality time with us! We look forward to serving you again soon!

Thank you for taking the time to provide us with your feedback. We are so pleased to know that you were properly accommodated here. We look forward to serving you again in the future!

Barbara,Thank you for taking the time to provide us with generous feedback. Your satisfaction is so important to us, and this lets us know that you felt accommodated throughout your entire stay. Please come see us again soon!

On behalf of the Qulaity Inn and Suites team WOUld like to apologize for your stay.

Thank you for your kind response. We are so pleased to know that you felt accommodated here. Please come and visit us again soon!

Thank you for taking the time to provide us with feedback. We appreciate your honesty regarding the breakfast. I sincerely apologize that we were unable to exceed your expectations. Unfortunately, this is the requirements for the Quality Inn under the Choice brand. I hope you will reconsider staying with us again in the future.

Thank you for taking the time to provide us with feedback. Your satisfaction is important to us! Please let us know what we can do to earn a better score from you.

Thank you for taking the time to provide us with feedback. Your satisfaction is important to us, and I assure you that I've addressed each of your concerns with the appropriate staff to ensure that another guest does not have the same experience. I hope you may consider staying with us again in the future, so that you may see that improvements are always being made at our location.

Thank you for taking the time to provide us with feedback. On behalf of our entire team, I sincerely apologze for failing to exceed your expectations. I hope you may consider staying with us again in the future.

Thank you for this feedback.

Thank you for taking the time to provide us with feedback. Your satisfaction is important to us, and we would love to know where to improve to earn a perfect score from you. We hope to see you again soon!

Thank you for taking the time to provide us with feedback. We are so pleased to know that you enjoyed your stay! We hope to see you again soon!

Thank you for your generous feedback. We are so pleased to know that you enjoyed your stay. Please come see us again soon!

Thank you for taking the time to provide us with feedback. We are so pleased to know that you enjoyed your stay. We are constantly making improvements in our breakfast menu, so I hope that you may consider staying with us again soon.