Hotel staff is not exactly welcoming....Upon arriving before check-in time we were suggested to wait in the breakfast area. We misunderstood the suggestion as an invitation to have the complimentary breakfast, since we were about to check in within half an hour anyways, but we were made to pay because we had breakfast before officially checking in, this is not particularly welcoming behavior for one of the top hotels of the city.....Also, we were charged for water bottles (which were free for guests) because we asked for them just a couple of minutes after we checked out. Being strickler for rules is one thing, and being unfriendly is something else...