야외 수영장, 수영장 파라솔
예약 가능 여부 확인

시티 플라자 아파트먼츠 여행 후기

4 out of 5
시티 플라자 아파트먼츠
37-39 Digger Street, Cairns North, QLD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 124개 이용 후기 중 49개" "
평점 8 - 좋아요. 124개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 124개 이용 후기 중 10개" "
평점 4 - 별로예요. 124개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 124개 이용 후기 중 3개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

6/10 - 괜찮아요

Erik

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: manager 님, 2023년 10월 19일
thansk for review, glad it was ok for you. we have lots of work on the place planned over the coming 6 months

2/10 - 너무 별로예요

???

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
予定通りチェックインしようとしたが、レセプションに誰もいなく、電話したら部屋が無いとの事。話になりませんでした。
2023년 8월에 5박 숙박함
답변 제공: manager 님, 2023년 8월 27일
whaaat??? you were accommodated, you checked in, whats the issue?

8/10 - 좋아요

Danielle

좋아요: 숙박 시설 상태 및 시설

4/10 - 별로예요

Thor

2023년 4월에 4박 숙박함
답변 제공: manager 님, 2023년 4월 24일
reason being?? no reason, cant fault it then. if you cant provide a reason this is a fake review. nothing wrong with room that we are aware of, last person in this room gave 10/10.

10/10 - 훌륭해요

kim

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property had a pool and was close to the waterfront.
2023년 3월에 2박 숙박함
답변 제공: manager 님, 2023년 4월 4일
thanks for review, glad you liked it here.

8/10 - 좋아요

Warren

좋아요: 청결 상태
Great place. Very close to hospital cafes tavern airport. Kitchen too.
2023년 3월에 2박 숙박함
답변 제공: manager 님, 2023년 4월 4일
thanks for review, glad you liked it.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoy staying

8/10 - 좋아요

THERESE

4/10 - 별로예요

Nathan

아이를 동반한 가족 여행
별로예요: 청결 상태
Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB

8/10 - 좋아요

Ray

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
2022년 4월에 4박 숙박함

10/10 - 훌륭해요

Gabrielle

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
2022년 4월에 8박 숙박함
답변 제공: manager 님, 2022년 4월 25일
thanks for great review, glad you liked it here.

8/10 - 좋아요

Lynette

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
A convenient place to stay. Easy to get to and not too far from main city.
2022년 4월에 9박 숙박함
답변 제공: manager 님, 2022년 4월 16일
thanks for the review.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
City Plaza Cairns
Property was at a good spot well maintained and clean to stay.
2022년 1월에 5박 숙박함
답변 제공: wozzzzza 님, 2022년 1월 9일
thanks for great review, glad you liked everything.

4/10 - 별로예요

Renata

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The manager was rude and the unit old and dirty. The double bed mattress had caved in on on side, the bathroom was mouldy (painted over) and the only ventilation was the window over the bath/shower which allowed the neighbours to see you shower. The balcony was FILTHY. the tiles in the kitchen were lifting. Was not allowed to check in until 2:30 even though the owner knew we arrived early morning and their website states a 1:30pm check in. Not once we're we told o enjoy our stay. Even upon checkout we were not asked how our stay was. Would not recommend to anyone. Certainly not 4 stars as website says.
2021년 9월에 7박 숙박함
답변 제공: manager 님, 2022년 4월 26일
when rooms arent ready you cant checkin, we had to rush the room to get you checked in, maybe that is why it was a bit dirty? if you didnt complain as much we might have said more stuff to you to make you feel more welcome. tiles lift, fact of building and construction, they are fixed now, only just happened prior to your stay.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean
2021년 7월에 5박 숙박함
답변 제공: manager 님, 2022년 4월 26일
what part?

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of room for Mum and 2 teenage girls! Good location, quiet and close enough to the action. All you need and easy in and out.
2021년 6월에 4박 숙박함
답변 제공: Manager 님, 2021년 6월 28일
Thanks for the review, glad you liked it.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 12월에 4박 숙박함

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
All that's required, no frills.
Check in was picking up keys in an envelope left outside reception window. Office hours appear to be limited, however, room was spacious and well appointed. Check out was dropping keys into locked box. Note that rooms aren't cleaned daily.
Lounge
Kitchen
Bed 1
Bathroom
2019년 11월에 2박 숙박함

10/10 - 훌륭해요

Hugh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent apartment accomodation
Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
2019년 7월에 9박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Size of the appartments and location was good. I believe that the apartment needed to be clean during the week. The towels were not change. Usually that is happening in the other similar places.
2019년 7월에 7박 숙박함

6/10 - 괜찮아요

Steve

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
I don't feel the floors had been cleaned properly (mopping), the unit for it's size should have an oven but it doesn't. There was not enough cleaning products for the bathroom. There ws not a cleaning cloth for the dishes.
2019년 7월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was never a member of staff to contact. They never answered the phone and there was never a person in the office. We stayed several days and never saw a staff member. The AC vents desperately need to be cleaned and while it wasn't in terrible condition it did not seem like anyone was putting in any effort in upkeep.
2019년 4월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
We booked this accommodation for a family of 4 for 10 days. We were given the unit at the front of the complex on the ground level which was near the security gate (which didnt work). The balcony fronted onto the street and was dirty. Full of leaves. The dishwasher leaked all over the kitchen, told reception about it and they came into the unit 3 times with us not being notified, however the dishwasher was replaced quickly. Some general communication would improve that. Unit was a little small for a family however was still ok. Very noisy with main bedroom being on the front near the road. We had towels stolen that were drying on the balcony. If i was to stay i would be asking for a unit on the next floors up at the back of the complex. Units need some maintenance Positives....very close to the esplanade within walking distance to playgrounds etc. 5 min drive to sporting fields. Close to shops. About 1.5km to lagoon.
2019년 6월에 11박 숙박함
답변 제공: Manager 님, 2019년 7월 14일
Hello, We apologise for the dishwasher leak but did attend to the issue with the urgency and had it replaced for you within 24 hours. The unit size is displayed on our advertising and on our booking confirmation we do mention about stairs and floor levels, if you did not want a ground floor we would have noted that and given you an alternate apartment. We hope you enjoyed your sporting event!

8/10 - 좋아요

Umesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2019년 6월에 10박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
Good area , nice pool and bbq area, friendly staff,
2019년 5월에 3박 숙박함

8/10 - 좋아요

UP 님, Melbourne, au

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The 2-bedroom apartment has a great layout and is very private. It has free wi-fi, full laundry and most things expected in a kitchenette. It is close to the airport so we could hear planes during certain hours but it wasn't a big issue for us. We couldn't work out where the pool was and there was no sign to indicate. The BBQ area is amazingly well-stocked with everything such as BBQ utensils, oil, sauces etc - haven't seen anything like it! The only downside was that reception was not manned most of the time, therefore we couldn't ask questions about tours etc unless we contacted a phone number. Highly recommended.
2019년 4월에 7박 숙박함
답변 제공: Myra- Manager 님, 2019년 5월 3일
Thanks for the positive review- We apologise about not being available for questions or help with tours!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
It is conveniently situated. A few things were not actually working but in general ok clean and comfortable
2019년 4월에 4박 숙박함
답변 제공: Myra- Manager 님, 2019년 4월 22일
Thank you for the feedback- We hope you enjoyed your time in Cairns.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was perfect, cheerful and helpful staff (Avril).
2019년 4월에 3박 숙박함
답변 제공: Myra- Manager 님, 2019년 4월 22일
Thanks for the great feedback- We hope you enjoyed your stay!

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to the city and well laid out. The room was clean and quite comfortable
2019년 4월에 4박 숙박함
답변 제공: Myra- Manager 님, 2019년 4월 22일
Thank you for the positive feedback- We hope you enjoyed the beautiful region.

8/10 - 좋아요

Meng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and tidy and close to all amenities. Great customer service as well.
2018년 12월에 3박 숙박함
답변 제공: Myra 님, 2018년 12월 13일
Thank you for your great review! We hope to see you again next time you are in Cairns.

8/10 - 좋아요

Stephen 님, Stamford, CT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location, spacious apartment, clean and well appointed. The only problem was that for most of the time spent there, there was no Internet service. This was because of a fault with the local service provider, and not the fault of the property, but if the service is unreliable maybe there should be a secondary backup service that could be made available to guests if necessary.
2018년 10월에 7박 숙박함
답변 제공: Manager 님, 2018년 10월 31일
Thank you for your review Stephen. We are very sorry for the internet inconvenience, I know it is no help to you but the issue has now been resolved. We hope you enjoyed the beautiful Cairns Region

10/10 - 훌륭해요

Stacey

Had a great time staying here. Bit of a walk from the city centre but that didn’t really bother us. Key was there on our arrival so didn’t have to wait to check in and they let us check out a little bit later too which was great help.Would definetly come back to stay
2018년 8월에 5박 숙박함
답변 제공: Myra- Manager 님, 2018년 10월 10일
Thanks for your great review- We are thrilled you had a wonderful stay!

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 7월에 5박 숙박함

4/10 - 별로예요

Adrienne 님, Christchurch

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not 4 star. Very disappointing
Dated. Small bedrooms. Only one bathroom for a family of four which may be o k for one night but not for 4 nights. Worst thing was the shower which was in the bath with a very small piece of glass to prevent water going on the floor. The floor got saturated every time the shower was used. Also after 2 showers we ran out of hot water so last 2 had to have barely luke warm showers. The apartment was not clean when we arrived with several lights not working. It was explained that new cleaners were the issue and the lights were replaced. The "comfortable patio" was filthy and uninviting so we never used it. If we wanted to speak to anyone we had to phone them as there never seemed to be anyone at reception. As a 'For Sale' sign was outside I expect the owners have given up. It was bad value for money.
2018년 7월에 4박 숙박함
답변 제공: Management 님, 2018년 8월 14일
Sorry for your negative experience at City Plaza. We have taken steps to ensure these issues do not affect other guests and thank you for the feedback.

6/10 - 괜찮아요

Gwen 님, Adelaide

별로예요: 청결 상태, 객실의 편안함
Suitable
The apartment was a comfortable stay for a week. There was a shortage of pillows and blankets and we were cold at night all week. Some of the equipment was old and a bit tatty. The location was good and close to everything.
2018년 7월에 8박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs attention
Not properly cleaned. Rubbish in bedroom, broken chair, not enough blankets, crockery, cutlery for 4. Positive was manager was responsive removed rubbish and gave extra plate. Property needs TLC.
2018년 7월에 5박 숙박함

10/10 - 훌륭해요

ALITALIA CHAN 님, HONG KONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
寧靜 靠近機場
一所家庭式經營的APARTMENT, 管理人員很NICE, 我們的查詢, 她都願意提供協助, 在CHECK OUT的那天, 因為下大雨, 我們坐完熱氣球回程時因為塞車, 延遲了CHECK OUT,一小時, 她們也沒有收取額外外費用, 很人性化的APARTMENT
2018년 2월에 3박 숙박함

8/10 - 좋아요

suneel 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Apartment in Cairns north
Good sized aprtments for a family of 4. Lots of trees in the compound, giving the place a nice tropical feel, especially when it was raining. Situated 3 km from the City Center, about 10-12$ by taxi.
2018년 1월에 2박 숙박함

8/10 - 좋아요

Natalie 님, Townsville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good accommodation close to all we needed
Tidy little two bedroom unit had all we needed to make breakfast and dinner. Close to the esplanade and secure parking as well. Staff very friendly and welcoming.
2018년 1월에 4박 숙박함

8/10 - 좋아요

Kylie 님, Townsville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comforts of home away from home
The pool was a hit with the kids! Room was comfortable and there were all the comforts of a home away from home. Myra was so nice and very accomodating especially with the later check out. Will definitely return again :)
2018년 1월에 3박 숙박함

10/10 - 훌륭해요

pete 님, townsville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Nice and spacious friendly staff. Everything you need for self contained and good sized fridge
2018년 1월에 2박 숙박함
답변 제공: Myra- Manager 님, 2018년 1월 9일
Thank you for the positive review! We are glad you enjoyed your stay!

10/10 - 훌륭해요

Dawn 님, brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would like to thank the staff they went out of there way to help us looked after some luggage while we went away for a few days and it was waiting in the new room when we arrived back thanks guys
2017년 10월에 4박 숙박함

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We loved the warm, friendly environment of City Plazza Apartments. A clean, spacious apartment that worked well for us. The fact that we arrived hours before check in and the team had our apartment ready early for us spoke volumes! A Great cafe 5 mins walk away too!!
2017년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Apartment with reasonable price
Staffs are nice and assist when they can. Location is good, not too far from the city.
2017년 10월에 3박 숙박함

8/10 - 좋아요

martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 3박 숙박함

6/10 - 괜찮아요

Susannah 님, Sydney, NSW

좋아요: 직원 및 서비스, 객실의 편안함
Ok but not four star
Good value and very friendly manager but definitely not 4 star. Pool not as large as appears in photos, air conditioning not very effective
2017년 9월에 4박 숙박함

8/10 - 좋아요

Maureen 님, canberra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant stay
Clean, quite and comfortable apartment. Well appointed with a nice pool/spa and BBQ area. Short walk to boardwalk. Iga handy and 3kms to botanical gardens. Be aware no lift to upper levels so need to be fit enough to climb stairs. Really enjoyed our stay especially breakfast on the balcony after cold winter in the ACT.
2017년 8월에 2박 숙박함

8/10 - 좋아요

olga 님, VIC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel , close to the beach
Great location, nice , clean apartment, lovely pool. Would definitely recommend this place for a stay in the city. Quiet , close to the beach. Great for a family stay and close to everything
2017년 8월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central location.
Very good experience. Clean, secure environment.
2017년 8월에 3박 숙박함