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엘리시움 더 드리프트 아파트먼트 여행 후기

4 out of 5
엘리시움 더 드리프트 아파트먼트
26 Vievers Road, Palm Cove, QLD

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 21개 이용 후기 중 3개" "
평점 8 - 좋아요. 21개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 21개 이용 후기 중 4개" "
평점 4 - 별로예요. 21개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 21개 이용 후기 중 1개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ease of booking and information for access. Clean, private and very well-equipped unit. Excellent location
2023년 8월에 4박 숙박함

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Unit was well presented and the pool is great. What I liked best was the air conditioning which was brilliant and the best I've felt anywhere in coping with the extreme humidity days when they occur.
2020년 2월에 2박 숙박함
답변 제공: Stacey 님, 2020년 2월 11일
Thank you for your kind review. We hope to see you again in beautiful Far North Queensland.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great apartment. Everything included was all that we needed for a great weekend. Thankyou
2020년 1월에 2박 숙박함
답변 제공: Stacey 님, 2020년 1월 28일
Thank you so much for your kind review. We hope to see you again in our beautiful piece of paradise.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property was in a great location, very close to everything but our room looked very tired. There were fake flowers everywhere, which made the room look very cheap. Plus there was no chopping board even though there was a kitchen. It made cooking with two kids very hard.
2019년 8월에 4박 숙박함

8/10 - 좋아요

M

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great apartment but pool one of the key reasons I booked it and it was not heated and very cold. Too cold to swim in 25 degree weather.
2019년 6월에 4박 숙박함
답변 제공: Sharyon Murphy 님, 2019년 7월 9일
Thank you M for your review. The large round jacuzzi is heated. The swimming pool is the only pool especially in summertime that you get any relief from the hot weather as it does not get full sun on it. The heated large round jacuzzi is near the BBQ areas. It can sometimes be over looked as it is hidden with large foliage so it gives privacy to guest when using it so that people using the BBQ's don't view into this area.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The grounds were beautiful and the location was handy to the beach and restaurants. The view from the balcony over the grounds and pool was beautiful. Although very cold the pool is stunning and very relaxing to pull up a deck chair and relax. The apartment we were given was on the third level and quite a walk from the elevator which is a drama when you have three kids wanting to go to the pool and beach and back multiple times a day. The kitchen facilities would be ok to cook for one to two people but not a family. Everything was satisfactory for what we paid except for one detail - the master bed smelt like sweat. The linen looked clean so the smell must be coming from the mattress. I had to spray perfume just so I could go to sleep because laying there thinking I was laying in another persons sweat was very uncomfortable for me. I would suggest a waterproof mattress protector to contain the smell.
2019년 4월에 2박 숙박함
답변 제공: Sharyon Murphy 님, 2019년 5월 8일
Thank you for your valued review. I am horrified and so sorry that you had this experience. This would have been rectified immediately if it had been brought to our immediate attention. This apartment in particular had new pillows and protectors purchased less than 6 weeks before your stay and we ensure they are replaced every year and as well as laundering of these items on a regular basis. The large lagoon swimming pools and the many comfy sun lounges and electric BBQ’s around the pool area are a great hit with the families. I am glad that you and your family enjoyed the resort facilities and grounds. Directly outside the resort are also many free BBQ’s picnic huts tables and chairs with a great view of beautiful Palm Cove Beach. We look forward to seeing you and your family again soon.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the pool with the kids and the room was nice and spacious. The location was great too close to lovely cafes and restaurants and not a long walk to the beach and kids park.
2019년 3월에 6박 숙박함
답변 제공: Sharyon Murphy 님, 2019년 3월 28일
Thank you for your wonderful review. We are glad that you found The Drift Apartments to be well located in beautiful Palm Cove. We look forward to seeing you and your family again soon so you can enjoyed the spacious swimming pools and the many restaurants on offer so close to the apartments.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value and great location.
2018년 10월에 2박 숙박함
답변 제공: Sharyon Murphy 님, 2018년 10월 13일
Thank you for taking the time to review us :) So happy to hear that you loved Palm Cove

8/10 - 좋아요

Sian

Great resort but careful who you book with.
Imagine Drift Is an amazing family friendly resort with privately owned rooms that are managed/let by a variety of agents. This room was let via Elysium, the resort next door. The resort has a fabulous pool area that caters for all ages. The location is incredible with only steps to the beach, and a huge range of restaurants and cafes. The room was un-renovated and not clean. There was open good in the cupboard and the dishes unwashed. The shower curtain was moldy and disgusting, and you couldn’t shower without it touching you. We would stay at Drift again, but be sure to book through the resort itself and the staff are supper helpful. They can point you in the direction of an updated room.
2018년 9월에 2박 숙박함
답변 제공: Sharyon Murphy 님, 2018년 9월 13일
Thank you for your recent review. There is no amount of apology that we can express as this is not the standard of cleaniness we adhered to. We wished that you had contacted us immediately on arrival as we would rectified this immedately. We have sent the cleaning team over to do a total overhaul of this apartment. Once again, please accept our apology. If there is anything we can do for you in the future, please contact me directly.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, close to beach and restaurants. The 2 bedrooms were great, however the 2nd bed had wheels so it kept on moving and wasn’t great for kids.
2018년 8월에 3박 숙박함
답변 제공: Sharyon Murphy 님, 2018년 9월 13일
Thank you for your recent review. Floor coasters had been placed but must have moved as they were located under the bed when it was brought to our attention when you check out. I have since purchased extra rubber coasters to ensure that it is not so easily moved by children jumping/pushing on beds. Once again we thank you for staying with us and look forward to welcoming you and your family.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top manager
Sharyon was very helpful and went out of her way to make this a nice stay.
2018년 6월에 7박 숙박함
답변 제공: Sharyon 님, 2018년 7월 19일
Thank you! Our team looks forward to welcoming you back again in beautiful Palm Cove.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price and room. But no wifi is let us down. Check in and out is different building is not convinience.
2017년 10월에 2박 숙박함

8/10 - 좋아요

jackie 님, francfort

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel next to The Beach and with a nice pool
Nice Hotel Nextum to The Beach and with a nice Pool. Room / Appartement is good for 4 People with a Nice balcony.
2017년 8월에 4박 숙박함

6/10 - 괜찮아요

Mick 님, Brisbane Qld

별로예요: 숙박 시설 상태 및 시설
Hotel close to the beach
Issues 1. Design of the rooms for two couples in two double beds that were only separated by frosted sliding glass did not provide any sort of privacy. 2. Very dated, paint work and general condition of items were old and clunky. 3. Water leak from water garden and rock pool resulted in large stagnate pool of water below our unit that resulted in unpleasant smell in the area of building 4 and the bbq area. 4. Lack of cutlery, only 2 forks for 4 people.
2017년 7월에 5박 숙박함
답변 제공: Sharyon Murphy 님, 2017년 8월 12일
Thank you for your recent feed back. The rooms are called studios rather than apartments so guest are not misled assuming they have a 2 bedroom apartment which they are not as you have indicated in your review. The pictures for the rooms clearly show the divide of the 2 queen beds with the glass divider. We will advise the building manager on the stagnate water as this water is pumped around as it is a water feature and it may have been under maintenance when you stayed. We have since rectified the cutlery issue and we apologies for this oversight. The master bedroom section now has a larger flat screen TV. The building is over 25 years old and has recently had the exterior painted.

8/10 - 좋아요

whiskers 님, launceston Tasmania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot
Everything was nice and close Cairns only 30 minute drive. Palm cove had all I needed accommodation was great huge apartment pool also big area nice and secluded. Very private and everyone adhered to no noise policy after 2230. Definately will go back for another get away.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
"This is not a hotel"
This is a self serviced appartments it was over priced for lack of service and location. Very bad bedroom and unit layout. Pool and outdoor area was good. Could not get anything as the booking through the hotel which I did not seee on the ad "read carefully" Had to pay $5 each for a beach towel to hire after paying $590 for two nights. Through the hotel they were free if you stayed with them. Won't be staying again.

8/10 - 좋아요

Belinda 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome pool, great location
The pool was the highlight of this hotel. It was MASSIVE and didnt matter how many people were in there, you never felt like you were swimming on top of anyone. I loved the gardens and our room was very private. Excellent place for kids. The fishpond at reception was a real hit!

6/10 - 괜찮아요

Mike 님, S

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice hotel. Not welcoming to kids.
Nice hotel good facilities. Elysium staff were lovely but you also have to deal with the Drift staff separately and they made you feel unwelcome because of your kids.

8/10 - 좋아요

Muntz 님, Melbourne, VIC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Drift - tranquil inside, close to the beach.
The Drift is a nice place, very close to the beach and the main esplanade strip if you want to grab a coffee or a meal. But it has an extensive pool complex inside, with a real rainforest feel - complete with animal chirps and squawks all night long. The pool was freezing (mid-August) but there is a communal hot tub and plenty of lounges to sunbake on. It's quiet inside, other than the constant animal noises after dark. A bit odd that you would have to pay extra for Wi-Fi, if there was any actual reception in the rooms. So you have to rely on your own 3G or 4G, which works fine, but chews up serious bandwidth if you want to watch Netflix. Our room had a DVD player, but couldn't play HD BluRay discs. Given it's 2016 it's probably about time they got updated tech, yeah? Did I mention there was no Wi-Fi reception? Would I go back there? Sure, but maybe I'd haggle over the rates a bit first.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incorrectly Advertised as BEACHFRONT APARTMENT
apartment was approximately 300 metres from the beachfront & was situated at rear of the complex with absolutely no sea views. Manager when questioned re advertising a beachfront apartment stated that the complex was beachfront but that we should have stipulated ocean views. To her credit she offered to cancel our booking which we did after arranging to stay at Elysium for ONE night only. Charge including cleaning levy for this night was $490 which I guess incorporated a cleaning fee of $230 !!! manager advised they would amend their advertising because it was confusing. A very disappointing experience.