에코투어

리프 게이트웨이 아파트먼트 여행 후기

4 out of 5
리프 게이트웨이 아파트먼트
239 Lake Street, Cairns North, QLD

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 110개 이용 후기 중 33개" "
평점 8 - 좋아요. 110개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 110개 이용 후기 중 21개" "
평점 4 - 별로예요. 110개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 110개 이용 후기 중 4개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

carlie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Jenny 님, 2023년 11월 7일
Hi Carlie, Thank you for your review. Hope to see you next time.

8/10 - 좋아요

Kate

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 7일
Thank you Kate for your review.

10/10 - 훌륭해요

Kevin

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 20일
Hi Kevin, Thank you for your review. Hope to see you again soon. stay well.

10/10 - 훌륭해요

Laila

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simply outstanding in hospitality service. Staff and management treatments are genuine and accommodating. Very peaceful and clean, most of all very friendly. Loved every minute of my/our stay. Thanks again for your generous hospitality. Laila Hafez NSW South Coast
2022년 10월에 1박 숙박함
답변 제공: Reef Gateway Apartments 님, 2022년 10월 17일
Thank you Laila for your fabulous review. It was our pleasure to have you here, we look forward to seeing you in the pool again.Royce & Jo

4/10 - 별로예요

Michael

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old and run down for its price
2022년 4월에 1박 숙박함
답변 제공: Michael 님, 2022년 5월 4일
Hi Michael,😊 Thank you for your review. We have many happy customers and provide a good location and price for many. Take care and all the best for the future.

8/10 - 좋아요

Darren

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Michael 님, 2022년 1월 11일
Thank you for sharing your review and we are happy to see that your stay was good.

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Michael 님, 2021년 10월 6일
Thank you Cheryl for sharing your review. It's great to see you have had a good stay at Reef Gateway. We hope all the best and hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unit was great value and clean, full kitchen was handy. Location was awesome, close to esplanade and muddy's playground. Was a good stay.
2021년 4월에 2박 숙박함
답변 제공: Michael 님, 2021년 5월 8일
Thank you very much for leaving a review. We hope all the best for you travels :)

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was close to everything, well provisioned.
2021년 2월에 1박 숙박함
답변 제공: Michael 님, 2021년 2월 7일
Thank you for your review. We are happy to see your stay was good and we hope to see you again when next you return to Cairns. 😊

8/10 - 좋아요

Naomi 님, Cairns

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the pool and spa I liked the spacious apartments I liked the friendly staff at the reception I liked the comfortable beds I didn't like the early morning noise from other guests
2020년 10월에 1박 숙박함
답변 제공: Michael 님, 2020년 10월 22일
Thank you Naomi for your review. We hope all the best for your future travels.

8/10 - 좋아요

Margie 님, Sunshine Coast

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Michael was a very helpful host nothing was too much trouble for him. Would recommend staying there. We had a smaller unit than the one in the picture but it was sufficient for us.
2020년 9월에 3박 숙박함
답변 제공: Michael 님, 2020년 10월 5일
Hi Margie, Thank you for your review and we hope for the best for your future travels.

8/10 - 좋아요

실제 이용하신 고객

2020년 9월에 1박 숙박함
답변 제공: Michael 님, 2020년 9월 23일
Thank you for your time to share your review. We hope all the best for your future travels :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 5월에 6박 숙박함

4/10 - 별로예요

Siew

가족 여행
2020년 3월에 1박 숙박함
답변 제공: Mick 님, 2020년 4월 1일
Thank you Siew for you review, we wish you all the best for your travels.

10/10 - 훌륭해요

Hulitta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good family stay
Everything was great except we didn’t get the extra mattress that was organised to be put in for our 5th guest. If that end of the deal was dealt with as discussed I would’ve rated our stay a 10/10 but due to this matter I’m going to give it a 8/10
2020년 2월에 2박 숙박함
답변 제공: Michael 님, 2020년 3월 6일
Hi Hulitta, Thank you for your review

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
We needed a place to stay for one night and it fit the bill. Would not stay longer. It's pretty rundown.
2019년 12월에 1박 숙박함
답변 제공: Michael 님, 2019년 12월 29일
Thank you for your review and we hope all you future travels are good :)

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean modern rooms.Michael was very helpful and accomodating.
2019년 12월에 1박 숙박함
답변 제공: Michael 님, 2019년 12월 10일
Thank you for your time to leave a review. We a happy to see you stay at Reef Gateway was good and we hope to see again when next you are in Cairns.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to CBD, , comfortable beds, quiet. Most pleasing was the attention to detail and the willingness to go the extra mile by the Manager Michael. Extremely helpful, and easy to get on with
2019년 10월에 2박 숙박함
답변 제공: Michael 님, 2019년 11월 6일
Thank you very much for your time to leave a review. We are happy to see that your stay with us was good and we hope to see you again when next you are staying in Cairns. Take care :)

10/10 - 훌륭해요

Dorion r.

좋아요: 청결 상태
Comfy and great location
Very cozy, exactly what I was looking for. Nice and close to the beach, aswell as all the shops in town.

6/10 - 괜찮아요

실제 이용하신 고객

Hot water makes a screaming noise it goes through the whole apartment
2019년 7월에 1박 숙박함
답변 제공: Michael 님, 2019년 7월 22일
Thank you for your review. We will look into area of improvement that you have mentioned for future guests. We wish you the best for your future travels

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great to relax by the landscaped pool after an exhausting drive
2019년 7월에 1박 숙박함
답변 제공: Michael 님, 2019년 7월 17일
Thank you for your review. We are happy to see you enjoyed your stay and wish the best for your future travels.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air con needs updating, otherwise we are extremely happy with our stay and will be staying again
2019년 4월에 1박 숙박함
답변 제공: Michael 님, 2019년 5월 3일
Thank you for your review and staying at Reef Gateway. We are looking into updating the air-con in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 2박 숙박함
답변 제공: Michael 님, 2018년 12월 26일
We are happy to see you enjoyed your stay with us. Thank you for your positive review. We hope to see you again when you are next in Cairns.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2018년 12월에 1박 숙박함
답변 제공: Michael 님, 2018년 12월 26일
Thank you for review. We looking forward to seeing you again at Reef Gateway.

8/10 - 좋아요

Leigh

좋아요: 청결 상태, 객실의 편안함
Great location
Great location. Short walk to the kids water park on the esplanade. Room was not very generous with little to no extra toilet paper/tea/coffee/detergent/extra blankets ect Clean and spacious. Lovely pool area.
2018년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing.
Close to public transport restaurants RSL pokeys Esplanade and town centre. Would recommend it for people who don't want to spend everything on accommodation.
2018년 7월에 13박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great find and comfortable!!
Easy walk to town (recommend going along the esplanade), spacious, clean, lovely staff, nice ground and we got an upgrade from a 1 bed to 2 bedroom apartment!!. Not fancy but great value!
2018년 7월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2018년 7월에 4박 숙박함

6/10 - 괜찮아요

Lisa 님, Gold Coast

좋아요: 청결 상태, 직원 및 서비스
Basic Unit Close to Restaurants.
The unit was basic, clean and fine for quick overnight stay. Communication with Manager was good as we were arriving late. There was no soaps or toiletries which was disappointing and only 3 towels for 4 people. Those things should be essentials. The lounge chairs were not very comfortable and need replacing. A short walk to some restaurants which made it easy.
2018년 7월에 1박 숙박함
답변 제공: David Whitehouse 님, 2018년 7월 28일
Hi Lisa Thank you for your feedback and our apologies for the late response. While this is no excuse we have new cleaners at the apartments who we have found missing some items on our checklist.. I agree the lack of enough towels and toiletries would be disappointing, however this is not normally the case. As our apartments are individually owned I will suggest to the owner that replacing the lounge chairs would be good.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Clean and comfortable for a family stay centrally located
2018년 6월에 5박 숙박함
답변 제공: David Whitehouse 님, 2018년 7월 12일
Thank you for your review. It is very appreciated.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Tidy
Excellent location across from the hospital. Excellent restaurants . Quiet at night sometimes.
2017년 12월에 5박 숙박함
답변 제공: David Whitehouse 님, 2018년 5월 2일
Hi Thank you for your feedback. We will take on board your security concerns. Thanks Reef Gateway Apartments

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic but good spot and lovely bed
Just what we needed for our one night stay in Cairns and were given an earlier check in which was appreciated
2018년 3월에 1박 숙박함
답변 제공: David Whitehouse 님, 2018년 5월 2일
Thank you for your review. It is appreciated. Kind regards Reef Gateway Apartments

8/10 - 좋아요

Florence 님, canberra, australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice self-contained apartment close to esplanade
The hotel is located near the hospital a couple of minutes from the esplanade; the staff is nice and helpful, and the apartment was clean. We had a great time staying there as it was handy to the night markets, the ferry terminal and the city.
2018년 1월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old accommodation. Hair strands in the bath and a used paper towel and hair in the main bedroom.
2017년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 2박 숙박함

8/10 - 좋아요

Christer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's very good Staff was nice and they very friendly, thanks
2017년 7월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel very centralised
Great. Very centralised to everything we wanted to see.
2017년 9월에 4박 숙박함

10/10 - 훌륭해요

R 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good hotel for flight layover
Easy for late night arrival, handy for airport, helpful manager
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable.
Value for money. Clean and full amenities. Wonderful if you need to be near the hospital, and easy to walk to the Esplanade, Muddy's water-park for the kids, and the Lagoon. Lots of pubs, take-aways, and a small corner shop nearby.
2017년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Clean and tidy
Room was clean and comfortable. Only downside was no dishwasher
2017년 7월에 3박 숙박함

4/10 - 별로예요

Member family 님, Perth, Australia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing
Booked 4 star superior 2 bedroom apartment fully renovated and all new items in unit. Got 1st floor apartment, Opened door to stale/musty smelling room. Rooms were just basically renovated. Self contained kitchen had all OLD cooking appliances/crockery/cutlery. Main bedroom had NO flywire/grills on windows so when opened, you could easily fall out (VERY VERY DANGEROUS, how is this allowed???). The sliding door to balcony from family room had no flywire/grill either on door. This property was very very disappointing. It appears the owners of this unit do not conform with what is offered on their website, don't be fooled by the photos. When I queried if our unit was the superior unit with the Manager I basically got a shrug and was told that some were and some were not??? I do not recommend staying here at all, find somewhere nicer and a lot safer.
2017년 7월에 7박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment
The apartment was really nice, roomy and had all the amenities you needed. Great location, close to esplanade. Free Wi-Fi wasn't very good though. Overall very good though.
2017년 7월에 1박 숙박함

2/10 - 너무 별로예요

Darren

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accommodation bedding inadequate and didn't care
Arrived at accommodation late Sunday afternoon and though I had a confirmed booking on hotels.com for a two bedroom unit for 2 adults and 3 children there was only bedding for 4 persons. Not practical when children are 12,11 and 10. We rang management and eventually on getting through to the manager was told that he had not read our booking for 3 children. He told us he had no extra bedding and could not help us at all. Manager had absolutely no empathy to our problem after driving 400 km to our accommodation for the night. We had to unpack secured camping equipment for the following week and child slept on the floor and crowded his parents in their bed for the night. Disgusting customer service from this establishment. Suggest find somewhere else.if you are a family !
2017년 7월에 1박 숙박함

4/10 - 별로예요

Pene

별로예요: 청결 상태
2017년 6월에 3박 숙박함

4/10 - 별로예요

Elisabeth 님, Gold Coast

별로예요: 숙박 시설 상태 및 시설
Disappointed
Good location but the Apartments need some upkeep. The appliances were of poor quality. Dryer kept stopping, Iron leaked, light bulbs blown, remote for fan and light switch didn't work so no fan or lighting in lounge. One bedroom door was locked so if it closed you had to get the office to come and open, which was to bad if it was shut. Shower hard to adjust and shower head kept slipping. Just one thing after the other. Couldn't wait to get home.
2017년 6월에 4박 숙박함

8/10 - 좋아요

Cathy

좋아요: 청결 상태
별로예요: 객실의 편안함
Convenient self contained accom opp hospital
Stayed here cause close to the hospital and i had to attend day surgery (I live in the county so had to stay overnight). Good sized apartment; some furnishings damaged (blinds and sliding doir for laundry) but everything thered l needed. Bedroom too light for me as only blinds at the window and lots of lights outside. I stayed on the ground flloor as I take an esky of food with me to cook when I go to Cairns and there are no lifts. Very convenient parking although not under cover. Nice pool area. Staff a bit grumpy and not very accommodating when I handed over the hair dryer which was wet due to a leak in the bathroom cupboard. Also an issue to get a printed receipt as I had payed via Hotels.com
2017년 6월에 2박 숙박함

6/10 - 괜찮아요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel for a short stay
Nice hotel for a short stay. Friendly staff and a clean and tidy room.