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스테이브리지 스위트 카이로 시티스타스, IHG 호텔 여행 후기

4 out of 5
스테이브리지 스위트 카이로 시티스타스, IHG 호텔
Emtedad Makram Obeid Street, Cairo

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 106개 이용 후기 중 72개" "
평점 8 - 좋아요. 106개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 106개 이용 후기 중 9개" "
평점 4 - 별로예요. 106개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 106개 이용 후기 중 1개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
So So
Advantage: the connection with mall, kind staff disadvantage: Poor amenity, Some breakdown facilities in the room
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

Jaehyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우만족
직원들도 매우 친절하고 전반적으로 만족합니다.
2017년 10월에 3박 숙박함

8/10 - 좋아요

Ahmed

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Public Relations Team 님, 2024년 1월 24일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 - 훌륭해요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Ahmed 님, Redmond

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I do travel a lot. this year I visited Tampa Florida, Barcelona Spain, Cancun Mexico, Paris France, Athens Greece and now Cairo Egypt. Stay bridge is the best Hotel I have stayed in 2023. Excellent service, awesome staff and good value for your money. Love it. Definitely top of my list next time I am in Cairo, Egypt.
2023년 11월에 3박 숙박함
답변 제공: Public Relations Team 님, 2023년 12월 3일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found our service excellent. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 - 훌륭해요

Yuko

출장 여행
Ok
2023년 11월에 7박 숙박함
답변 제공: Public Relations Team 님, 2023년 12월 3일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 - 괜찮아요

abdi rahman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was not good limited options and refills Were not done timely.
2023년 11월에 5박 숙박함
답변 제공: Public Relations Team 님, 2023년 11월 14일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 - 훌륭해요

IFEOMA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was great. Staff very nice and professional nice breakfast variety choice Great service Staff went above and beyond to make our stay very comfortable. I will definitely return to this hotel.
2023년 9월에 5박 숙박함
답변 제공: Public Relations Team 님, 2023년 9월 21일
Thank you so much for taking the time to review our hotel. We are very happy to know that you have enjoyed your stay in Staybridge Suites Cairo and we are looking forward to welcome you back soon.Sincerely,

8/10 - 좋아요

Saleh

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good but...
All was good. There was a problem with an AC and they couldn't fix it.
2023년 7월에 4박 숙박함
답변 제공: Public Relations Team 님, 2023년 8월 7일
Dear Mr. Saleh,Thank you for reviewing our hotel, we are glad to know that you have enjoyed your stay and we apologize for the problem you have encountered. We will share your comments with the team to take the necessary action.We look forward to welcoming you back soon.Sincerely,

8/10 - 좋아요

Sumoci

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Wim

2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Nneka

2023년 4월에 1박 숙박함

8/10 - 좋아요

James 님, MANHATTAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was kind enough to upgrade us to a 3 bedroom suite which made our lives pretty easy. The room was nice, but is due for some updating. Thankfully the staff and the breakfast made up for any shortcomings.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Walid

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 1월에 4박 숙박함

10/10 - 훌륭해요

Jeannette 님, warsaw

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We traveled with our children and we love that our room was big enough to accommodate all of us, even 3 bathrooms which was awesome. We also love that it was connected to the mall with its own private entrance. Breakfast was also good.
2023년 1월에 1박 숙박함
답변 제공: Amira Al Ashkar 님, 2023년 1월 29일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Public Relations Team

10/10 - 훌륭해요

Shamsul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, comfortable. Friendly staff. Convenient.
답변 제공: Public Relations Team 님, 2023년 1월 9일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 - 훌륭해요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the free breakfast with hand cooked omelettes, eggs, and pancakes. The staff is focused on your comfort. Only thing I would change would be to have faster and larger capacity washers and dryers on property.
답변 제공: Public Relations Team 님, 2023년 1월 9일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 - 좋아요

Umar

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Adnan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good location but needs updating.
It started out a bit rough. After a long journey we found out they don’t have our reservations. I showed them the confirmed reservations from Hotels.com. But they said they have nothing in their system. Long story short after numerous phone calls and waiting for 2 hours they finally sort out. Finally when we got the room and got all settled in, they told us we will need to Change the room because they gave us a wrong one. It took me 3 hours of going back and forth, running up and down to different rooms we finally got the room. I love the location of the hotel, that’s about it. Very bad experience this time. Never had this issue before when we stayed there many times in the past. Location is awesome. We can go to the mall form the same elevators. Which is very cool. As for the hotel itself, it is outdated. Toilet flush system was broken. Excellent customer support. Everyone who works there was very friendly. Rooms were somewhat clean. Value for your money? We paid premium price for 2.5 star hotel. Location is the only reason we chose this. We may not stay there again.
2022년 12월에 3박 숙박함
답변 제공: Public Relations Team 님, 2023년 1월 9일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 - 훌륭해요

Farouk 님, Verona

2023년 1월에 1박 숙박함

6/10 - 괜찮아요

shnique 님, brooklyn

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This property needs lots of updating. The only thing I liked was that it is connected to a mall. The surrounding area is also very nice
2022년 8월에 7박 숙박함

10/10 - 훌륭해요

Migdala

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is extremely friendly and helpful. We received a Free room upgrade. Location was excellent. We felt safe and pampered!
2022년 7월에 5박 숙박함

8/10 - 좋아요

Einas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant place overall. The wifi, gym and self-service laundry room are excellent amenities. Easy access to the mall and the intercontinental pool restaurant. I booked a studio but was upgraded upon check in to a one-bedroom. Only problem is that there was construction work in the adjacent building. But the noise was bearable. Pleasant and friendly staff. Would surely stay there again.
2022년 6월에 9박 숙박함

8/10 - 좋아요

Amjad

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

8/10 - 좋아요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, convenient and comfortable
Very clean and convenient. The staff service levels are higher than at similarly priced hotels in Cairo - quick and responsive. Good for access to airport and all areas of Cairo. Shopping, food and cinema facilities within walking distance at the Citystars mall.
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Mohammed

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

AHMED

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
رائع و نظيف السعر مرتفع فقط
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Ahmed A Al

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, friendly staff
2022년 1월에 12박 숙박함

10/10 - 훌륭해요

Fowzy 님, San Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent choice for our 4-day stay. Nice clean property with many amenities. Friendly courteous staff. Excellent breakfast. Well come again.
2022년 1월에 4박 숙박함

10/10 - 훌륭해요

Yasser

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Adnan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel, great place to stay with family.
It’s an excellent hotel. My family loved it. Very convenient due to a five star mall. Free laundry on site was a blessing. Overall great choice and location. Will definitely go there again.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Mohamed

2021년 11월에 1박 숙박함

10/10 - 훌륭해요

NASER 님, Sarajevo

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2021년 10월에 7박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was very comfortable. The studio was big and spacious. The hotel in very conveniently connected to the mall that had a lot of good shopping and restaurants. Hotel staff was very polite and helpful.
2021년 10월에 11박 숙박함

8/10 - 좋아요

Waleed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay, I would come back
2021년 10월에 5박 숙박함

10/10 - 훌륭해요

Zyad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very spacious, clean and i loved how friendly the staff was
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

svetlana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good place
Good place and location, helpful staff.
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great, wifi was fast, room clean and close to the airport. My only gripe was shower is small but I still give 10 stars. I recommend this place.
2021년 5월에 1박 숙박함
답변 제공: SBS Management Team 님, 2021년 5월 25일
Dear Guest, I would like to thank you for staying with us at the Staybridge Suites. It was truly a pleasure to serve you. I’m glad that you had a good experience and were satisfied with the breakfast, cleanliness, and location. We are also sorry to hear that you encountered some inconveniences with the shower for which we sincerely apologize. Once again, thank you and we would love to have the pleasure of seeing you as a regular guest.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room service people were as*h*les. They judge you and disrespect you when you scratch the surface. I ordered a hamburger and asked to have the lettuce and tomatoes on the side because they make the buns soggy... I also often ordered alcohol because you cannot buy alcohol outside due to Ramadan... and they judged that about me in a bad way even though I was probably the only calm person... ironic...
2021년 4월에 2박 숙박함
답변 제공: Ahmed Abbas 님, 2021년 4월 20일
Dear sir We need to extend our apology at the first then we need from you to provide us with your contact information in order to communicate with you in order to extend our apology ,to be sure that we will avoid any annoying service in your next stay

10/10 - 훌륭해요

Predrag

출장 여행
좋아요: 청결 상태, 객실의 편안함
Home away from home
Spacious apartment with nice kitchen, you have everything you need to feel like home. Complementary dinner 3x per week was great, I didn’t expect it, they say lite dinner but it was everything but light, full meal.
2020년 11월에 13박 숙박함

10/10 - 훌륭해요

Mutaz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق رااايع بمعنى الكلمة وخدمة ممتميزة و سريعه ومناسب للعائلات
2019년 12월에 8박 숙박함

10/10 - 훌륭해요

Amy Lay Hon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff and location.
Great hospitality and pleasant staff. It helps that breakfast is served till 10.30am so most guests can rest longer. Rooms are clean and smoke-free. It has a basement linkway to the big mall Citystars so makes everything convenient.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 7박 숙박함
답변 제공: Staybridge Suites Cairo Citystars 님, 2019년 10월 3일
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 9월에 5박 숙박함
답변 제공: Staybridge Suites Cairo Citystars 님, 2019년 9월 26일
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location good, although can be noisy in some rooms overlooking main road. Needs updating.
2019년 9월에 14박 숙박함
답변 제공: Staybridge Suites Cairo Citystars 님, 2019년 9월 22일
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. We will share your feedback with our staff and make the necessary changes" Sincerely, Omar Mostafa Channel Manager

8/10 - 좋아요

walid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
رائعه وخاصه تلبيت كل احتياجات الاسره في وقت قياسي وايضا توافر جميع المعلومات لتسهيل الاجازه فشكرا لفريق العمل
2019년 9월에 2박 숙박함
답변 제공: Staybridge Suites Cairo Citystars 님, 2019년 9월 26일
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel all excellent location excellent services clean delicious food
2019년 8월에 3박 숙박함
답변 제공: Staybridge Suites Cairo Citystars 님, 2019년 9월 3일
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager

10/10 - 훌륭해요

Bader

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: Staybridge Suites Cairo Citystars 님, 2019년 9월 3일
"Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again." Sincerely, Omar Mostafa Channel Manager