Dear Ms. Barich, May I begin by thanking you for your review, we sincerely appreciate you taking the time to provide us your feedback. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Cap Rocat is renowned. Nonetheless, it is with sincere regret that we note your dissatisfaction with our service and facilities. After a full investigation with our Restaurants Manager, I was informed that at the Sea Club Restaurant our colleagues were indeed aware of your zucchini allergy and therefore you plate didn’t have zucchini, but the plate ordered by your partner did. We know it might be tempting to try every dish of our astonishing menu, and therefore we have advised that from now on our team must confirm with our guests if they will be sharing their orders. I can assure you that your comments regarding our restaurant and swimming pool service were passed to the concerned persons so that we can avoid future recurrences. It is feedback such as yours that enables us to reinforce the quality of our service and we really appreciate your constructive comments. We hope this experience will not impair your trust in Cap Rocat and that you will give us the opportunity of welcoming you again soon. Best regards,

Thank you very much for your message. Looking forward to welcoming you back soon. Kind Regards,

Dear Nicklas, Thank you for sharing these kind comments! We remember your visit fondly. Thanks again for recommending Cap Rocat to your friends. On behalf of all the staff at Cap Rocat, I look forward to welcoming back in the near future…for the fourth time! Best regards, Antonia Rullán House Manager Cap Rocat