Overall very poor experience.
Firstly, when check in, ask about their electrical car charger, they said it’s in the underground garage and it’s $15/night to access. After agreeing on the charge, they then said to use the charger is another $15/night. All these are not listed on property description and feel like up charged. After one night and decided to bite the bullet and use the charger, now another staff told me it’s $35 $15 to use the charger.
Staff generally do not feel helpful or pleasant to deal with. Zero customer service.
Bedding was clean but feel like sand paper.
Wall is paper thin plus the hallway is creaky, so you hear EVERYONE just walk by. Good luck with your sleep.
Shower was hot and pressure was good. Bu the tub is creaky when step on.
Our room card is not working multiple time. Have to go to front desk to reprogram 5 times in 2 days and saw a lot of other customers complains too.
Overall the experience is bad. There are a lot of hotels in the area offers a lot more with same price (some provide free underground parking and free charging)
They are happy to price gouging for the parking but will not have a repeat customer.
Hope you will avoid too.