실내 수영장, 07:00 ~ 22:00 오픈, 일광욕 의자

코트야드 바이 메리어트 캘거리 에어포트 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 660개" "
평점 8 - 좋아요. 1002개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 48개" "
평점 4 - 별로예요. 1002개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 16개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
중저가 메리어트 호텔인 만큼 럭셔리하지는 않지만 깨끗하고 관리상태가 좋음
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 편리하였습니다.
방이 매우 깨끗했으며 공항까지 무료 셔틀을 제공해 주어서 정말 편리하였습니다.

10/10 - 훌륭해요

Kim 님, Winnipeg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable bed, excellent service
This hotel looks like brand-new and very clean. it's really close to the airport. I can see it in my room. Unfortunately, there is no breakfast buffet. If you want breakfast, you can oder in advance or visit cafe on the main floor.

10/10 - 훌륭해요

BSLEE 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항과 가깝고 새로 지어서 우수함
캘거리 in, out 시 fourpoints sheration과 courtyard marriot 두군데 묶었는데, 단연코 코트야드가 훌륭하다. 거리도 가깝고, 지은지 얼마 안되어 시설도 우수함. 또한 바로 옆에 골프장이 있어서 뷰도 나쁘지 않음.

10/10 - 훌륭해요

wassim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly
2024년 3월에 2박 숙박함
답변 제공: Dominique 님, 2024년 3월 25일
Dear Wassim,Thank you for taking the time to share about your experience with us. We hope you choose to stay with us again should your travels bring you back to the area.

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
2024년 3월에 1박 숙박함
답변 제공: Dominique 님, 2024년 3월 25일
Dear Nancy,Thank you for taking the time to share your feedback with us. We hope you choose to stay with us again should your travels bring you back to the area.

10/10 - 훌륭해요

Dmitry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice cozy place
2024년 2월에 1박 숙박함
답변 제공: Reshma 님, 2024년 2월 23일
Dear Dmitry, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

8/10 - 좋아요

Carrie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay as a family of three. Room was large, seating area was nice. The pool was a lot of fun for kiddo. Parking was easy and it was a safe area. The building was fairly quiet. Dining options nearby were convenient. Drawbacks: mattress on sofabed was ridiculous, it needs replacing. It was full of springs & very thin.The only other not so great thing was the room didn't get refreshed during our two night stay.
2024년 2월에 2박 숙박함
답변 제공: Reshma 님, 2024년 2월 19일
Dear Carrie, thank you for taking the time to give your honest feedback. Providing the highest level of hospitality is our number one priority, and I apologize for not meeting your expectations. We take all guest concerns very seriously and have passed your comments on to the housekeeping manager so that they can look into your comments further. I hope you choose to stay with us again should your travels bring you back to the area.

2/10 - 너무 별로예요

khaleq

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked 2 queen beds with sofa bed but they gave me 2 double bed with sofa bed. Charges made for 2 queen beds and sofa delivered 2 double beds and a sofa bed. Not going back there. Bathrom's air fan wasn't working. Not enough blankets swimming pool area was so dirty.
2024년 2월에 1박 숙박함
답변 제공: Reshma 님, 2024년 2월 5일
Dear Mr. Khaleq, thank you for taking the time to give your honest feedback. Providing the highest level of hospitality is our number one priority, and I apologize for not meeting your expectations. We take all guest concerns very seriously and have passed your comments on to both the housekeeping manager and Chief Engineer for investigation.

8/10 - 좋아요

joe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 1월에 3박 숙박함
답변 제공: Reshma 님, 2024년 2월 5일
Dear Joe, thank you for taking the time to share your feedback with us. We hope you choose to stay with us again should your travels bring you back to the area.

8/10 - 좋아요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a quick 15 minutes from airport with free shuttle. Great shuttle service when it was time to leave the driver said out load one more minute and we leave. There was one person not there yet but the driver knew others were on a schedule. The rooms are small but well equipped and large enough for short stay. The sundry shop has lots of food but you have to wait inline with everyone checking in. So it could take easily 30 minutes to pay. They only have one person at the desk after regular hours.
2024년 1월에 1박 숙박함
답변 제공: Dominique 님, 2024년 1월 25일
Dear Brian,Thank you for taking the time to share your feedback with us. We hope you choose to stay with us again should your travels bring you back to the area.

6/10 - 괜찮아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I went to use my credit card as a security deposit but their machines wouldnt let me get to put in my pin. The experience was very embarrassing, other than that the room was fine, the staff was pleasant.
2024년 1월에 1박 숙박함
답변 제공: Dominique 님, 2024년 1월 19일
Dear James,Thank you for taking the time to share your feedback with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our front office leadership team so that we may investigate further and prevent a similar situation from reoccurring. I hope you choose to stay with us again should your travels bring you back to the area.

8/10 - 좋아요

Kimberley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and clean.
2023년 12월에 1박 숙박함
답변 제공: Reshma 님, 2023년 12월 26일
Dear Kimberley, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Ronald 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함
답변 제공: Reshma 님, 2023년 12월 25일
Dear Ronald, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Roger Troy Bergen

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Linda

2023년 12월에 1박 숙박함
답변 제공: Reshma 님, 2023년 12월 13일
Dear Linda, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

8/10 - 좋아요

Matthew

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I have stayed at this hotel many times over the last two years to attend a multipart work conference. I have always found the property to be very nice and clean. This time however, I could tell that the bathroom in my guestroom had not been cleaned as well as I would have expected when I arrived. Otherwise, a nice stay.
2023년 12월에 2박 숙박함
답변 제공: Reshma 님, 2023년 12월 5일
Dear Matthew, thank you for taking the time to share your feedback with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your feedback has been shared with our Housekeeping Manager so that they can look into your comments further. I hope you choose to stay with us again should your travels bring you back to the area.

6/10 - 괜찮아요

Tanessa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy beds
Great check in, great guest agents, but the free breakfast promised was denied by the restaurant guy. I just wanted a coffee. He wouldn’t let me have one. I told him we are supposed to have free breakfast, still told me I have to pay. Asked the front desk guy about our breakfast and he went over and told the restaurant guy that we all get free breakfast. So he finally gave me a coffee….1 lol. Smoothie was room temperature. Restaurant experience soured the great hotel.
2023년 11월에 1박 숙박함
답변 제공: Reshma 님, 2023년 11월 30일
Dear Tanessa, Thank you for taking the time to share your feedback with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your feedback has been shared with our Food and Beverage Manager so that they can look into your comments further. I hope you choose to stay with us again should your travels bring you back to the area.

6/10 - 괜찮아요

Heather

가족 여행
별로예요: 직원 및 서비스
Not helpful with questions about what was around area ie malls etc . Not enough linen for pull out couch , limited pillows , no microwave. No transportation to airport at time we needed , no suggestions to help . Giving other people complimentary water at check in , complimentary coffee voucher but not offered to our party of 3
2023년 11월에 1박 숙박함
답변 제공: Reshma 님, 2023년 11월 30일
Dear Heather, Thank you for taking the time to share your feedback with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your feedback has been shared with our Front Office Manager and Housekeeping Manager so that they can look into your comments further. I hope you choose to stay with us again should your travels bring you back to the area.

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Reshma 님, 2023년 11월 30일
Dear Jody, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Dominic

2023년 11월에 1박 숙박함
답변 제공: Reshma 님, 2023년 12월 13일
Dear Dominic, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

8/10 - 좋아요

Daina

2023년 11월에 1박 숙박함
답변 제공: Reshma 님, 2023년 11월 21일
Dear Daina, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Del

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reshma 님, 2023년 10월 23일
Dear Del, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Toyia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very convenient as it was close to the airport. I was worried that it would be noisey being so close to the airport but it was not at all. It was one of the quietest hotels we stayed at on our recent vacation. There was a Starbucks on the main floor which was great for our morning caffeine fix. We had breakfast at District 48 Kitchen & Bar which is also on the main floor. It was delicious, portions were ample, reasonably priced all around great way to start your day. For those of you who plan to spend some time at the hotel there is plenty to do with a pool, sauna, exercise room a nice sitting room with pool table and gas fireplace. Also several washers and dryers for any laundry you might have. All in all a great place to stay, I would definitely stay there again.
2023년 10월에 1박 숙박함
답변 제공: Reshma 님, 2023년 10월 11일
Dear Toyia, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

MELISSA 님, ROSWELL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 9월에 1박 숙박함
답변 제공: Reshma 님, 2023년 10월 9일
Dear Melissa, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Kourtney

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed here many times. Consistent experience every time. Rooms are clean and well kept. Staff are always friendly and helpful.
2023년 9월에 1박 숙박함
답변 제공: Reshma 님, 2023년 10월 2일
Dear Kourtney, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

4/10 - 별로예요

Manpreet

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some stuff good some not
2023년 9월에 1박 숙박함

8/10 - 좋아요

Arvinder

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was clean but There was leftover food in the fridge Missing sofa bed duvet and spread
2023년 9월에 1박 숙박함
답변 제공: Reshma 님, 2023년 9월 18일
Dear Arvinder, Thank you for taking the time to share your feedback with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your feedback has been shared with our Housekeeping Manager so that they can look into your comments further. I hope you choose to stay with us again should your travels bring you back to the area.

10/10 - 훌륭해요

Malik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service and everything. One of the best places to stay
2023년 9월에 1박 숙박함
답변 제공: Reshma 님, 2023년 9월 18일
Dear Malik, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Sue

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a great Mariott Courtyard in Calgary. The bar area and service were excellent! The rooms were clean and roomy.
2023년 9월에 1박 숙박함
답변 제공: Dominique 님, 2023년 9월 15일
Dear Sue,Thank you for sharing your feedback with us. I'm happy to hear you enjoyed your stay and you had a great experience at District 48. I hope you choose to stay with us again, should your travels bring you back to Calgary.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good thanks
2023년 9월에 9박 숙박함
답변 제공: Reshma 님, 2023년 9월 13일
Dear Luis, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Olivia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location and superb service
2023년 9월에 4박 숙박함
답변 제공: Reshma 님, 2023년 9월 11일
Dear Olivia, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Mike

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Reshma 님, 2023년 9월 11일
Dear Mike, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Grant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Reshma 님, 2023년 9월 12일
Dear Grant, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Dikpali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Reshma 님, 2023년 9월 12일
Dear Dikpali, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Raymund Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
District 48 Restaurant - Food is fantastic!!! Staff are friendly and love chillin at their lobby.
2023년 9월에 5박 숙박함
답변 제공: Reshma 님, 2023년 9월 8일
Dear Raymund, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

4/10 - 별로예요

Paul

연인과의 여행
좋아요: 편의 시설/서비스
I booked there because I was told the pool was a steady 86. It was not. Very disappointed. I ask the waiter for a sweet drink. He suggested one. It turned out to be gin. Not sweet. I know these are petty, but when you pay 250.00 a night for warmer pool. I really had my hopes up.
2023년 9월에 1박 숙박함
답변 제공: Dominique 님, 2023년 9월 8일
Dear Paul,Thank you for taking the time to share your feedback with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your feedback has been shared with our Chief Engineer and Food and Beverage Manager so that they can look into your comments further. I hope you choose to stay with us again should your travels bring you back to the area.

10/10 - 훌륭해요

Sue

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to airport and had great breakfast options!
2023년 9월에 1박 숙박함
답변 제공: Reshma 님, 2023년 9월 7일
Dear Sue, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Joel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are massive, very good wheelchair accessible room
2023년 9월에 1박 숙박함
답변 제공: Reshma 님, 2023년 9월 6일
Dear Joel, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

8/10 - 좋아요

Robert

2023년 9월에 1박 숙박함
답변 제공: m 님, 2023년 9월 26일
Thank you for choosing to stay with us!

8/10 - 좋아요

Dana Mary

Very nice
2023년 9월에 2박 숙박함
답변 제공: Reshma 님, 2023년 9월 4일
Dear Dana Mary, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

8/10 - 좋아요

Jiaying

2023년 9월에 2박 숙박함
답변 제공: Matthew 님, 2023년 9월 26일
I am happy to see you enjoyed your stay. We hope to have the opportunity to host you again!

10/10 - 훌륭해요

Olena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2023년 9월에 1박 숙박함
답변 제공: Dominique 님, 2023년 9월 8일
Dear Olena,Thank you for taking the time to share your feedback with us. I hope you choose to stay with us again should your travels bring you back to the area.

10/10 - 훌륭해요

Gerald

2023년 8월에 1박 숙박함
답변 제공: Matthew 님, 2023년 9월 26일
Thank you for your feedback! It was a pleasure to host you!

10/10 - 훌륭해요

Mallory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I stayed here last-minute because of a flight cancellation, and they were very kind and accommodating, getting the shuttle to me on short notice and even letting me back into my room after I'd already checked out because there was an additional flight delay. The room was very nice and very clean, and the staff were friendly and helpful. It was a great experience during a stressful time.
2023년 8월에 1박 숙박함
답변 제공: Reshma 님, 2023년 9월 7일
Dear Mallory, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

10/10 - 훌륭해요

Rabia

2023년 8월에 3박 숙박함
답변 제공: Matthew 님, 2023년 9월 26일
I am glad to see you enjoyed your stay!

10/10 - 훌륭해요

Myra 님, Trophy Club

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place!
2023년 8월에 1박 숙박함
답변 제공: Reshma 님, 2023년 8월 28일
Dear Myra, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

4/10 - 별로예요

Blake

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stay was quick due to a flight change, when I booked the room on Expedia it had an option to add breakfast for an additional fee which I added, when I checked into the room the front desk told me there was no breakfast served. I got my key and went to my room, walked in and it was a king room, I had booked 2 queens due to me travelling with my 18 year old daughter, went back down to lobby and got room changed. Room was clean and beds were comfy, nice big showers!
2023년 8월에 1박 숙박함
답변 제공: Reshma 님, 2023년 8월 28일
Dear Blake, Thank you for taking the time to share your feedback with us. Providing the highest level of hospitality is our number one priority and I apologize for failing to meet your expectations. I hope you choose to stay with us again should your travels bring you back to the area.

10/10 - 훌륭해요

derrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complaints
2023년 8월에 1박 숙박함
답변 제공: Reshma 님, 2023년 8월 23일
Dear Derrick, thank you for sharing your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future when your travel brings you back to Calgary!

6/10 - 괜찮아요

Sukhraj

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Reshma 님, 2023년 8월 23일
Dear Sukhraj, Thank you for taking the time to share your feedback with us. Providing the highest level of hospitality is our number one priority and I apologize for failing to meet your expectations. I hope you choose to stay with us again should your travels bring you back to the area.