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인터내셔널 호텔 캘거리 여행 후기

4 out of 5
인터내셔널 호텔 캘거리
220 4th Ave SW, Calgary, AB

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 186개" "
평점 8 - 좋아요. 1000개 이용 후기 중 344개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 219개" "
평점 4 - 별로예요. 1000개 이용 후기 중 135개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 116개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Jung A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good for honeymoon
위치도 너무 좋고 청소상태도 깔끔하고 넘 좋았어요 아주 편안하게 잘 묵다가 갑니다 신혼여행에 걸맞는 호텔이었어요! nice :-)
2019년 10월에 3박 숙박함
답변 제공: Director of Sales 님, 2019년 10월 18일
Thank you for taking the time to provide your review, it sounds as if you truly enjoyed your stay with us. Have a wonderful day!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전체적인 시설 및 위치는 훌륭했습니다. 직원들도 친절했습니다. 다만 리노베이션 기간이라 조금 불편한 점은 있었습니다.
2019년 9월에 2박 숙박함
답변 제공: Director of Sales 님, 2019년 10월 9일
We wanted to thank you for taking the time to leave a review and rating regarding your stay with us. We are happy to hear you enjoyed your stay in our newly renovated suite. We take pride in making sure our guests have a positive experience. The renovations will be fully completed at the end of November this year, and we would welcome the opportunity to exceed your expectations during your next visit. Again, thank you for your feedback.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Not recommendable
Atrocious quality of overall facilities. Horrible breakfast. Renovation has been ongoing for years, and the parts where it is completed do not meet global standards. Low price and downtown-accessibility are the only two pluses.
2019년 3월에 9박 숙박함
답변 제공: Anet S. 님, 2019년 4월 8일
Hello, We wanted to thank you for taking the time to leave a review and rating regarding your stay with us. We are sorry that you did not enjoy your stay with us. The renovations have been going for longer than initially anticipated as our ownership group has decided to extend the scope to include other areas of the hotel. We apologize for the inconvenience this has caused. We are hoping that once the renovations are finished, you will consider giving us a second chance in exceeding your expectations. Once again, we apologize and wish you a great day. Anet S. (Administration)

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태
호텔수리중이라 불편함
출장으로 장기간 투숙했었는데 호텔 Renovation 기간이라서 솔직히 여러모로 불편했습니다. 특히 3월14일 물공급과 전기 수리문제로 호텔이 Sutdown 예정되어있어서 하루동안 호텔을 옮겨 타른호텔에서 1박후 다시 돌아와서 같은발 사용하려고 예약을했었는데 방안에 짐을 두고가면 절대 안된다고 해서 체크아웃하고 이후 예약취소후 다른호텔로 갔습니다
2019년 3월에 8박 숙박함

10/10 - 훌륭해요

Giwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함

6/10 - 괜찮아요

j 님, 캘거리

별로예요: 숙박 시설 상태 및 시설
공사로인해 주방수도를 쓸수가없었고 ... 오후5시 넘어까지 드릴소리가...ㅜㅜ 밖으로 나가 저녁을 먹고...다행히 저녁에는 공사소음이 없었음
2018년 9월에 1박 숙박함

8/10 - 좋아요

exabit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다운타운에 있는 호텔
다운타운에 있는 호텔, 호텔 deposit 비용 $100불 이 아직 cancel 되지 않았음(한달경과) Hotel pre-authorize cost $100 is not cancelled yet. 잠깐 잠만 자고 나와서 특별한 후기는 없고 깨끗했음
2018년 8월에 1박 숙박함

4/10 - 별로예요

Domzingaro 님, Hamilton, ON

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Stay was ok! Room was very nice, spacious as well. Appreciated the little kitchenette during our stay. Service from check in was not very friendly. I felt like I was just a number and they just wanted me to pass through. We asked for extra pillows after we returned from dinner, and the lady at the front desk gave us a facial reaction like we were crazy, and then she said they had no pillows. We also asked for a blow dryer, because we assumed the room would be equipped with one, but now I understand to never assume things.
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

Kobayashi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
最高
大変便利なところでした。新型コロナの影響で町が静寂すぎでした
2020년 3월에 10박 숙박함
답변 제공: Director of Sales 님, 2020년 4월 17일
Thank you for your taking the time to review your stay.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 3월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 4월 8일
Thank you we appreciate you taking the time to rate your stay.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place was clean as well Asked for extra coffee each day and just got the bare minimum
2020년 3월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 24일
Thank you so much for taking the time to provide your feedback on your recent stay with us. We appreciate it greatly as well as your business and patronage.

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 3월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 24일
Hello, thank you for sharing your rating. It appears that you did not enjoy your stay with us. If you would like to discuss any details about your stay, please do not hesitate to contact the hotel directly., so that we may improve our product.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water... The shower was making weird noises like if it was about to blow up...
2020년 3월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 24일
Thank you for your review. I’m sorry to hear you had such a poor experience, but I really appreciate you bringing this issue to our attention. The team will be working to correct any deficiencies. We apologize and wish you a great day.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 3월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 17일
Thank you for taking the time to complete a review of the International Hotel Calgary. I am glad you enjoyed your stay and we look forward to welcoming you back!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
員工非常有禮貌，而且樂於幫助我們解決問題，地點位置非常好，房間舒服、乾淨，燈光充足，我會介紹朋友入住。
2020년 3월에 3박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 12일
Thank you so much for taking the time to provide your feedback on your recent stay with us. We appreciate it greatly as well as your business and patronage.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Not this time
I could have enjoyed it if the hot water had worked. I couldn't shower because there was no HOT WATER on the 31st floor. The receptionist ( boy) did not show empathy /remorseless which was disappointing having been staying at the hotel since 2008
2020년 3월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 10일
Thank you for your review. I’m sorry to hear you had such a poor experience, but I really appreciate you bringing this to our attention. The team will be working to correct any deficiencies.

8/10 - 좋아요

JT 님, Vancouver

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Friendly staff. Doing some nice renovations to suites. No fan in bathroom which made it very muggy. Be careful as the 2 bedroom suites are right next to elevator shaft and as this is an older building you could hear the wind tunnel effect throughout the night. I had earplugs so no problem. Nice pool and work out area. Would stay again because if price and location.
2020년 3월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 9일
Thank you so much JT for taking the time to provide your feedback on your recent stay with us. We appreciate it greatly as well as your business and patronage. We hope to see you again soon!

4/10 - 별로예요

Andrew 님, Kaslo bc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I paid for a complimentary breakfast and free parking...got to the hotel and they have removed the kitchen and restaurant... Charge me $10 for parking I feel ripped off
2020년 3월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 9일
Thank you for your review, Andrew. I’m sorry to hear you had such a poor experience, but I really appreciate you bringing this issue to our attention. The hotel changed to a limited service property with no food service in April of 2019, and all information on our partners sites was updated at that time. We will work to better communicate this information in the future. Thank you for your feedback.

8/10 - 좋아요

Melissa 님, Vancouver

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The room was very nice and spacious, clean bed and living area. Shower could have been cleaner. The front desk staff was incredible and very friendly. I Was very disappointed with the kitchenette aspect as there were zero utensils or anything to use and the “hotel” didn’t provide any. No restaurant, bar or room service or even an ice machine, although there are restaurants near by. Fitness centre was good but is in a sub basement and would be better if there was a window of any kind. I expected more room amenities, and would have liked if the folks cleaning the room had replaced the toiletries. I think it’s important to note that this is no longer a hotel and they are transitioning to rental units so be prepared for limited hotel services.
2020년 3월에 6박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 9일
Thank you so much Melissa for taking the time to provide your feedback on your recent stay with us. We appreciate it greatly as well as your business and patronage. The hotel has changed it's business model to furnished corporate suites, residential apartments and a limited service hotel. We will work to better communicate this change to our guests. Thank you for your feedback.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at night, was rude. His name is James. I wouldn’t stay again
2020년 3월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 17일
Thank you for your review. I’m sorry to hear you had such a poor experience, but I really appreciate you bringing this issue to our attention, , so that we may improve.

6/10 - 괜찮아요

실제 이용하신 고객

2020년 2월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 5일
Hello, thank you for sharing your rating! It appears that we could have done more to ensure you enjoyed your stay with us. If you would like to discuss any details about your stay, please do not hesitate to contact the hotel directly. Have a wonderful day!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Competitive price considering the competitors in the area. Recently renovated.
2020년 3월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 5일
Thank you so much for taking the time to provide your feedback on your recent stay with us. We appreciate it greatly as well as your business and patronage. We hope to see you again soon!

10/10 - 훌륭해요

Kasey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 4일
Thank you so much Kasey for taking the time to provide your feedback on your recent stay with us. We appreciate it greatly as well as your business and patronage. We hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 4일
Thank you for taking the time to provide your review, it sounds as if you truly enjoyed your stay with us. We hope to see you again soon!

4/10 - 별로예요

Kathleen

출장 여행
별로예요: 직원 및 서비스
Misrepresentation
Hotels. com bills this as a hotel. Once a hotel years ago, they are now transitioning to be a long term stay residence. No amenities - not even hangers to hang clothes in closet. No ice machines, anywhere. Couldn't even check out of hotel and leave bag in locked room in lobby until after lunch - as in most other hotels I've stayed at. I was truly disappointed!!!
2020년 3월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 4일
Thank you for your review,Kathleen. I’m sorry to hear you had such a poor experience, but I really appreciate you bringing these issues to our attention. The closet should have had hangers, so I will have our team check into all the suites to correct this deficiency. The hotel is changing it's business model to include furnished corporate suites, residential apartments and hotel guest suites. Part of this transition includes the hotel changing into a limited service property. We will work with Hotels.com to try to improve the messaging regarding the hotel amenities. Again, thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 2일
Thank you for taking the time to provide your review, it sounds as if you truly enjoyed your stay with us. We appreciate you feedback.

10/10 - 훌륭해요

meinrad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent room and services
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 2일
Thank you for taking the time to complete such a wonderful review of the International Hotel Calgary. I am glad you enjoyed your stay and we look forward to welcoming you back!

10/10 - 훌륭해요

Sheila 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the fact that there was no food service or even a vending machine
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 2일
Thank you for taking the time to provide your review, it sounds as if you enjoyed your stay with us. The hotel is changing it's business model to include furnished corporate suites, residential apartments and hotel guest suites. Part of this transition includes the hotel changing into a limited service property, and we no longer offer on site food services. We will work to better communicate this information to our guests. Thank you for your feedback.

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 2일
Thank you for taking the time to provide a rating on your recent stay. . If you would like to discuss any details about your stay, please do not hesitate to contact the hotel directly. Have a wonderful day!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 2일
Thank you for taking the time to provide your rating, it appears you truly enjoyed your stay with us. We hope to see you again soon!

8/10 - 좋아요

Martin 님, Lethbridge

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well-situated in downtown Calgary, with a number of restaurants and the c-train within easy walking distance.
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 2일
Thank you so much Martin for taking the time to provide your feedback on your recent stay with us. We appreciate it greatly as well as your business and patronage. We hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
They made us pay for parking twice after not providing adequate instructions (even after we asked twice).
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 2일
Thank you for your review.. I’m sorry to hear you had such a poor experience, but I really appreciate you bringing this issue to our attention. We appreciate that the parking process can be difficult, but we will work to better communicate the procedure it in future. If you can message the hotel direct, we will work to correct this problem. We hope on a return visit to Calgary you will consider staying with us again as we would welcome the opportunity to exceed your expectations. Again, our apologies and thank you for taking the time to share your comments.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Specifically got this place because we needed kitchenette. They have pictures of full new kitchenette and rates and priced tk match. We got there with our shrimp, steak , and dinner to cook for valentine's day. Check in and the csr says none of the kitchennete works jusg microwave!!! He was extremely rude and couldnt care less. He responded with its in the fine print! We asked what fine print and he was never able to show us. Terroble front staff and hotel stay was worst. So kverpriced for a bed. Dont go!
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 3월 2일
We wanted to thank you for taking the time to leave a review and rating regarding your stay with us. I would encourage you to message the hotel, so we can discuss your stay. Thank you.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was so hot in our room. The kitchen was dirty and the bathroom door didn’t shut.
2020년 2월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 28일
Thank you for your review. I’m sorry to hear you had such a poor experience. We apologize that our facilities did not meet your expectations. We really appreciate your comments as they help us identify areas we are excelling and areas where we have room for improvement. We encourage you to message the hotel directly with the details, so that we can fix these issues. Thank you.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 26일
Thank you for taking the time to provide your review, it sounds as if you truly enjoyed your stay with us. We look forward to welcoming you back!

6/10 - 괜찮아요

Donald 님, Milton

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The building is being turned into private residences, which was not indicated at booking. No ice machine, no vending machine, no restaurant and nothing in the kitchen to be able to utilize the appliances
2020년 2월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 26일
We wanted to thank you for taking the time to leave a review and rating regarding your stay with us. The hotel is changing it's business model to include furnished corporate suites, residential apartments and hotel guest suites. Part of this transition includes the hotel changing into a limited service property, and we no longer offer on site food services. Our Guest Service Agents can assist our guests with exploring the many dining options in the city centre area. We will work to better communicate this change in future. Once again, we apologize and wish you a great day.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 26일
Hello, thank you for sharing your rating! It appears that you did not enjoy your stay with us. If you would like to discuss any details about your stay, please do not hesitate to contact the hotel directly. Have a wonderful day!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
Thank you for taking the time to provide your review, it sounds as if you truly enjoyed your stay with us. We hope to see you again soon!

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good overall experience.
Overall experience was good. Front desk staff was great and check in was excellent. On paper it ticks all the boxes. The room was recently renovated, photos of the room look good but when you get up close you can see that it was a low quality update. Functionality and details of the updates are poorly executed. The windows are original and are not sealed to the elements, evertime the elevators go up or down they create a vaccuum effect and draw air through the windows. So the room is constantly having cold drafts followed by a heat wave when the heaters catch up. That makes for an uncomfortable environment. Especially at night, our kids work up several times because of this. That be said we still had a good experience, the pool was good and location was perfect for our weekend event. The beds were comfortable and bedding met expectations. For the price i think you can find better options in the area
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
We wanted to thank you for taking the time to leave a review and rating regarding your stay with us. We really appreciate your comments as they help us identify areas we are excelling and areas where we have room for improvement. We apologize that our service and or facilities did not meet your expectations. The team will be working to correct any deficiencies. Again, thank you for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and helpful, building is of course old but seemed dirty. The renovation were disappointing and seemed poorly done. Pool and fitness area are very nice. You can’t eat or go to the spa (which was not stated ) which was a downfall but lots of restaurants near by. Don’t bother driving anywhere walking is faster. Overall it was ok.
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
We wanted to thank you for taking the time to leave a review and rating regarding your stay with us. We really appreciate your comments as they help us identify areas we are excelling and areas where we have room for improvement. We would welcome the opportunity to exceed your expectations during your next visit.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked location and convenience. Parking was economical
2020년 2월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
Thank you for sharing your review. I am happy to hear that you enjoyed your stay with us and hope you will stay with us again on your next trip to Calgary. Your recommendation is greatly appreciated!

10/10 - 훌륭해요

Jason 님, Calgary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Underground parkade was nice. Rooms were nice and comforting. Not recommended for full size trucks. (Was really tight)
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
Thank you Jason for your fantastic review! All of us here at the International Hotel Calgary thank you for taking the time out of your day to provide such kind words. We hope to see you again soon!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
Hello, thank you for sharing your rating! It appears that we could have done more to ensure you enjoyed your stay with us. If you would like to discuss any details about your stay, please do not hesitate to contact the hotel directly. Have a wonderful day!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great facility, all newly renovated, highly recommend!
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
Thank you for taking the time to complete such a wonderful review of the International Hotel Calgary. I am glad you enjoyed your stay and we look forward to welcoming you back!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of space for family stay Clean separate bedrooms
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
Thank you so much for taking the time to provide your feedback on your recent stay with us. We appreciate it greatly as well as your business and patronage. We hope to see you again soon!

8/10 - 좋아요

Melissa

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
It was good for a 2 night stay but not worth $200
It was a very nice stay but our renovated unit was still in pretty rough shape for being "renovated'. The ceiling was awful, paint was chipping and the new cupboards were falling off the hinges.
2020년 2월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
We wanted to thank you for taking the time to leave a review and rating regarding your stay with us. We really appreciate your comments as they help us identify areas we are excelling and areas where we have room for improvement. We would welcome the opportunity to exceed your expectations during your next visit.

6/10 - 괜찮아요

Joyce 님, Lethbridge

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Under renovations, no resturant in the hotel. Parkade is SMALL and not the easiest to get in and out of.
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
We wanted to thank you for taking the time to leave a review and rating regarding your stay with us. The hotel is changing it's business model to include furnished corporate suites, residential apartments and hotel guest suites. We're finishing up the renovation project with our 2nd floor spa, and converting hotel suites to residential units. This transition includes the hotel changing into a limited service property, and we no longer offer on site food services. Our Guest Service Agents can assist our guests with exploring the many dining options in the city centre area. We hope you will consider us again the next time you are in Calgary. Again, thank you for your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
We appreciate you taking the time to provide your rating. It sounds as if you enjoyed your stay with us. Thank you!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
The newly renovated rooms are very modern, stylish and comfortable. We stayed in the midst of the reno, however, and there was still a lot of drywall dust and reno noise in the morning. The windows were not replaced so the street noise was loud at night and the heating was difficult to control.
2019년 12월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 24일
We wanted to thank you for taking the time to leave a review and rating regarding your stay with us. We are happy to hear you enjoyed your stay in our newly renovated suite. We take pride in making sure our guests have a positive experience. The team will be working to correct any deficiencies immediately and putting measures in place to ensure we are more diligent in cleaning standards. Again, thank you for your feedback. Again, thank you for your feedback.

2/10 - 너무 별로예요

Jorge 님, Saskatchewan

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
My Experian at this location It wasn't Pleasant right at the beginning when I check in a member of the stuff a Young men I don't know his name. I wish I knew so I can mention it. Right at the Check in. Did not want to cooperate with me. Or help me. Barry incapable of solving problems They need more training. How about dealing with customer service? Very unexperienced people
2020년 2월에 1박 숙박함
답변 제공: Director of Sales 님, 2020년 2월 19일
Thank you for your review, Jorge. I’m sorry to hear you had such a poor experience, but I really appreciate you bringing this issue to our attention. We are sorry we were not able to assist you as best we could. We appreciate that the parking process can be difficult, but we will work to better communicate the procedure it in future. We hope on a return visit to Calgary you will consider staying with us again as we would welcome the opportunity to exceed your expectations. Again, our apologies and thank you for taking the time to share your comments.