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홀리데이 인 캠브리지, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 캠브리지, IHG 호텔
Lakeview Bridge Road, Impington, Cambridge, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 409개" "
평점 8 - 좋아요. 1004개 이용 후기 중 338개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 149개" "
평점 4 - 별로예요. 1004개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 32개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

캠브리지에 있는 가성비 좋은 호텔
캠브리지 외곽에 있는 호텔. 시설은 좀 오래된 편이고 대지가 넓어 주차는 편리하다. 실내 수영장과 피트니스 센터가 있으며, 아침 조식도 괜찮은 편이다
2019년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 6월 2일
Thank you for taking the time to provide your most valued feedback and hope to have the pleasure of welcoming you back in the future. Best Regards, Martin Carpenter - Guest Relations

8/10 - 좋아요

jieun

좋아요: 직원 및 서비스, 객실의 편안함
가성비 좋아요
호텔 느낌보다는 요양원같았다. 아침식사는 알찬편이다. 시설이 노후되어있으나 잘 관리되고 있다 가족단위 2박이상 아주 만족도 높을듯 하자
2018년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2018년 11월 8일
Thank you for taking the time to provide feedback and we hope to welcome you back in the future. Best Regards, Martin Carpenter Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is recommendable!!
We stayed here for two nights. The breakfast was very nice. The beds were a good-size and comfortable. It is recommendable!!

10/10 - 훌륭해요

KEITH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
outstandingly kind staff
2024년 4월에 5박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 4월 15일
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

8/10 - 좋아요

Robert 님, London

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good family spot
2024년 3월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 3월 26일
Dear GuestThank you for your review and I am pleased you enjoyed your recent stay. Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

Wei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant front desk service, excellent breakfast and cozy bed. If have chance come back, it will be my best selection.
2024년 3월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 3월 19일
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

Amanda Josephine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The only thing that let our stay down was the miserable receptionist that was working when we booked in. She wouldnt make eye contact, had no smile and was generally very miserable. Otherwise all was very good.
2024년 3월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 3월 11일
Dear GuestThank you for your review and I am pleased you enjoyed your stay but I am sorry you had this experience with reception. I have passed on your comments.Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

Anna

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Me and my 2 sons had an amazing time staying here lovely staff and restaurant and the facilities swimming etc was great . Looking forward to staying again
2024년 3월에 2박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 3월 8일
Dear GuestThank you for your review and I am so pleased you and your boys enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Gail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Very clean room. Also quiet at night.
2024년 3월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 3월 4일
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

Pattarin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great in all aspects!
2024년 2월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 2월 25일
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us.I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Panagiotis 님, London

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value! The hotel's got a beautiful lobby and great facilities, including a pool and gym. The staff was polite and the rooms comfy and clean. Also, they offer 24-hour room service. It's great for families and, although there's nothing to do around the hotel, central Cambridge is a 15min drive away. We were very pleasantly surprised with this hotel, I would totally recommend.
2024년 2월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 2월 22일
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us and were able to make use of the facilities. Kind regards Livvy Hamilton Guest Relations Kind regards Livvy Hamilton Guest Relations

8/10 - 좋아요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely decorated lobby and bar area , clean rooms and lobby but swimming pool changing rooms are in need of a refresher
2024년 2월에 2박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 2월 18일
Dear Guest Thank you for your review and I have passed on your comments regarding the swimming pool to our health club team. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Clare

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was wonderful, the staff very kind and helpful and it was a nice calm place to stay.
2024년 2월에 4박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 2월 12일
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

Kunal

2024년 2월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 2월 7일
Dear Guest Thank you for your review and I am pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a fantastic time staff were amazing could not fault anyone they all were so helpful and pleasant. The pool was a bonus yes changing rooms could do with an upgrade but didn't spoil our enjoyment did not get chance to use the gym but will come prepared next visit. Food in Restaurant was tasty and well presented had some lovely cocktails in bar area very good. Breakfast delivered plenty of choice and staff filled up regular certainly left with full contented tummys . Plenty of car parking spaces and felt my car was safe and secure. Thank you to all the staff team you were all great.
2024년 2월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 2월 5일
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us.I have passed your kind comments on to the team and hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations

8/10 - 좋아요

Amy

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The bedroom was nice and a good size, however the bathroom felt unclean. There were hairs in the sink and the floor was dirty. The extractor fan didn't work and when I looked at it I could see why, it was disgusting. The bath matt had also been put in upside down, which isn't an issue but does goes to show the effort put into making it look presentable. The bar and restaurant areas were clean and presentable, if not a little chilly. Staff were very friendly and helpful. The "spa" area was nothing more than a sauna and steam room next to an average, swimming pool and the whole area including changing rooms could really use some TLC, it looked very run down.
2024년 1월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 1월 24일
Dear Guest Thank you for your review and I am pleased the staff looked after you during your recent stay. I am sorry that your bathroom cleanliness not up to our usual standard. I have passed on your comments to our housekeeping and health club teams. I hope we can welcome you back in the future to restore your faith in our service. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Andy

2024년 1월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 1월 19일
Dear GuestThank you for your review and I am pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future. Kind regardsLivvy Hamilton Guest Relations

10/10 - 훌륭해요

Jenny

2024년 1월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 2월 5일
Dear guestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

Katelyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 1월 11일
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and spacious family room, swimming pool was a good size. Great buffet breakfast! We love this hotel as a great jumping off point for days out in the area.
2023년 12월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 1월 8일
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future. Kind regardsLivvy Hamilton Guest Relations

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay, great breakfast, warm confortable rooms, close to park and ride for cambridge. All good except for evening meal in bar at night. Paid £15 for a ready meal lasagne worth a fiver max. It was awful!
2023년 12월에 3박 숙박함
답변 제공: Livvy Hamilton 님, 2024년 1월 8일
Dear Guest Thank you for your review and I am so pleased you enjoyed the breakfast during your recent stay with us. I have passed on your comments regarding the lasagne to our chef. Kind regardsLivvy Hamilton Guest Relations

10/10 - 훌륭해요

Ilana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous spa, lovely staff
Always happy to stay at a Holiday Inn. We enjoyed the pool, hot tub and sauna, breakfast was lovely and the room was spacious! We were perfectly located for a day out in Cambridge.
2023년 12월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 12월 30일
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable stay
A fabulous stay with family over the Christmas break. All the staff were amazing. Amenities in the room were basic, but all were well considered. Breakfast was impressive. We will definitely come back.
2023년 12월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 12월 28일
Dear Guest Thank you for your review and I am so pleased you enjoyed your break over Christmas. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

8/10 - 좋아요

Joao

2023년 12월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 12월 20일
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy Hamilton Guest Relations

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family brake
We have stayed in this particular hotel many times And I must say I was so impressed by the amazing transformation the hotel was absolutely beautiful. I would like to also add that one particular staff member went above and beyond and was so lovely and helpful offering to help with bags and ordering taxi she even helped me when I overslept and forgot to do the naughty elf she went out of her way to create the magic I think her name was Anna and she worked on reception We will 100% be returning
2023년 12월에 2박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 12월 20일
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us. I have passed your kind comments on to Anna and the Management team. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff. Enjoyed the spa.
2023년 11월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 12월 6일
Dear GuestThank you for your review and I am so pleased you enjoyed recent stay with us. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

prosper

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All was excellent
2023년 11월에 2박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 12월 1일
Dear GuestThank you for your review and we are pleased you enjoyed your recent stay with us. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Fantastic pool.clean changing rooms. Room needs painting
2023년 11월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 11월 17일
Dear GuestThank you for your review and I am so pleased you enjoyed the pool during your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

Sarah

가족 여행
Great stay
We had a great one-night stay at the hotel, which was very clean and comfortable, where the staff were helpful and friendly and the services worked really well.
2023년 11월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 11월 17일
Dear guestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

Mario

2023년 11월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 11월 14일
Dear guestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

8/10 - 좋아요

Matthew

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 4박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 11월 7일
Dear GuestThank you for your review and I am pleased you enjoyed your recent stay with us. I hope we can welcome you to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 11월 1일
Dear Guest Thank you for your review and I am pleased you enjoyed your recent stay with us. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Pablo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The swimming pool was very nice, as well as the hotel! The only thing in our room was that it was no extractor in the toilet, so after having showers, the humidity couldn’t go anywhere.
2023년 10월에 2박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 30일
Dear GuestThank you for your review, we are so pleased you enjoyed your stay and were able to make use of the pool facilities during your visit. I have passed on your comments regarding the bathroom to our maintenance team. I hope we can welcome you to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Darren

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel for the price
2023년 10월에 3박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 30일
Dear GuestThank you for your review.Kind regardsLivvy Hamilton Guest Relations

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 30일
Dear GuestThank you for your review and I am pleased you enjoyed your recent stay with us. Kind regardsLivvy Hamilton Guest Relations

10/10 - 훌륭해요

Shelley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and helpful at all times. The rooms were very clean! The Internet speed was great!
2023년 10월에 4박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 30일
Dear Guest Thank you for your review and I am so pleased the staff looked after you so well during your recent stay with us. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

WING KIN

2023년 10월에 2박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 30일
Dear Guest Thank you for your review. Kind regards Livvy Hamilton Guest Relations

6/10 - 괜찮아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good, however….
Friendly staff, nice bar area. Well located. Rooms sparse, if I’m paying £175 a night room only. I expect at least a biscuit in the room. Main gripe is the food portions (Very expensive for a standard hotel…(£8 for starter, &18 for a burger, £8 for deserts, £7 a pint) so you shouldn’t still be hungry after 3 courses!
2023년 10월에 3박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 28일
Dear GuestThank you for your review and I am pleased the staff looked after you well during your recent stay. I have passed on your comments regarding the food to our Head Chef. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

8/10 - 좋아요

Vanessa

2023년 10월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 25일
Dear Guest Thank you for your review and I hope we can welcome you back to the hotel again in the future. Kind regardsLivvy Hamilton Guest Relations

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent place.
A nice little place. Beds weren’t super comfortable. Breakfast was excellent. Property is a little tired, but nice staff.
2023년 10월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 17일
Dear GuestThank you for your review and I am pleased you enjoyed your stay with us. I have passed on your comments to the management team. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

6/10 - 괜찮아요

Amanda

좋아요: 직원 및 서비스
2023년 10월에 4박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 11일
Dear Guest Thank you for your your review and I hope we can welcome you back to the hotel again in the future. Kind regardsLivvy HamiltonGuest Relations

10/10 - 훌륭해요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 11일
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us.I hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations

6/10 - 괜찮아요

Jonathan

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Public area s good, private areas not so
The hotel public areas are very nice and well kept, service was good and the hotel accommodated a last minute change to our booking without any fuss. The private areas (bedrooms/en suite), was very tired and a bit grubby. Grout in the bathroom tiling was old and there was mould around the bathroom sealants etc. The rooms, if not all, but certainly the one we stayed in need a refurb.
2023년 10월에 2박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 11일
Dear GuestThank you for your review and I am pleased the staff looked after you during your recent stay. I have passed on your comments regarding the rooms to our management and maintenance team.Kind regardsLivvy HamiltonGuest Relations

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was good for the cost. There is nothing around the hotel so you will need a car. The car park is £5 for the night. The restaurant at the hotel is pricey. Staff not very further coming with information.
2023년 10월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 4일
Dear Guest Thank you for your review and I am pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future. Kind regardsLivvy HamiltonGuest Relations

2/10 - 너무 별로예요

Carley

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Poor customer service complained and no reply !!! Vomit in the hall way , poor decoration , tv didn’t work , food under cooked . Noisy , air con broken Didn’t even ask if our stay was ok at checkout
2023년 9월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 1일
Dear GuestThank you for your review and I am sorry that you did not have a good experience at the hotel during your recent stay. I have passed on your comments to the management team and I hope we can welcome you back to the hotel to restore your faith in our service. Kind regards Livvy Hamilton Guest Relations

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Food was poor for the price. Four out of five nights were disappointing in the restaurant.
2023년 9월에 5박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 1일
Dear Guest Thank you for your review and I am sorry that you did not have a good experience in our restaurant during your recent stay. I have passed on your comments to our food and beverage team and I hope we can welcome you back to the hotel in the future to restore your faith. Kind regards Livvy Hamilton Guest Relations

6/10 - 괜찮아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
no cash allowed.
good food.nice staff.all good apart from not accepting cash at the bar.
2023년 9월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 10월 1일
Dear Guest Thank you for your review and I am so pleased you enjoyed the food during your recent stay. I have passed on your comments regarding the cashless policy to our management team.Kind regardsLivvy HamiltonGuest Relations

4/10 - 별로예요

Sam

2023년 9월에 2박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 9월 26일
Dear GuestThank you for your review and I am sorry we did not live up to our usual standards. I hope we can welcome you back to the hotel to restore your faith in our service. Kind regardsLivvy Hamilton Guest Relations

10/10 - 훌륭해요

Kirsten

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value.
Very good value. Very clean. Staff helpful.
2023년 9월에 1박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 9월 26일
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us and the staff looked after you. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

10/10 - 훌륭해요

Nicola

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay staff very helpful and friendly would definitely stay again
2023년 9월에 2박 숙박함
답변 제공: Livvy Hamilton 님, 2023년 9월 13일
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future. Kind regardsLivvy Hamilton Guest Relations