Lovely comfortable room and the most amazing, professional, and friendly staff. My room was adjacent to an outdoor smoking area. Each time I returned to my room I had to pass though a cloud of smoke. Also, noise from the courtyard woke me up. I realise that it's inconsiderate guests, not the hotel which is at fault but the smoking area is badly situated. Also, beware of hidden charges on room service bills. The room itself was lovely, the rest of the hotel looks a little tired, e.g., frayed carpets on the stairs. Thanks to the person who checked me in and out and the man who brought my room service. Lovely people.