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이비스 캠브리지 센트럴 스테이션 여행 후기

3 out of 5
이비스 캠브리지 센트럴 스테이션
2 Station Square, Cambridge, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 545개" "
평점 8 - 좋아요. 1001개 이용 후기 중 334개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 78개" "
평점 4 - 별로예요. 1001개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 27개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Heewon

2023년 6월에 19박 숙박함
답변 제공: Ana Khegai 님, 2023년 6월 27일
Dear Heewon,Thank you for your perfect 10/10 review! We're thrilled to hear that you had such a fantastic experience at our hotel. It was our pleasure to serve you, and we hope to welcome you back soon for another exceptional stay!Best Wishes,Anastasia Khegai FO

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10/10 can never go wrong with ibis
(Solo traveler) visited cambridge for business trip. You can never go wrong with ibis. It has the essentials. Not overwhelming not underwhelming. Good cafe and shops nearby. Great location.
2022년 3월에 4박 숙박함
답변 제공: Chiara Hustin, Reception Team Member 님, 2022년 4월 9일
Dear guest, So happy to read Ibis was, once again, able to satisfy your travel needs meet your expectations. We would like to sincerely thank you for being such a loyal guest and for choosing to stay with us during your business trip. It is a pleasure to have hosted you and we hope we will able to welcome you back very soon. Kindest regards, Ibis Cambridge Team

8/10 - 좋아요

hyun soo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 14박 숙박함
답변 제공: Justyna Burkiewicz 님, 2022년 2월 2일
Dear Hyun Thank you for this review. Please Let us know how we can improve our service and guest satisfaction. We will see you soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for a business trip
Great location, tidy room.
2021년 8월에 7박 숙박함
답변 제공: Christian 님, 2021년 8월 30일
Dear Standigm, Thank you for staying with us and sharing your feedback. We are glad to read you enjoyed ibis Cambridge! We are looking forward to welcoming you again, Christian Barbier General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice service (printing service), nice breakfast, loverly room
2021년 2월에 1박 숙박함
답변 제공: Valeria 님, 2021년 2월 15일
Dear Guest, Thank you for taking the time to leave us your feedback! We are glad you had a nice experience with us, looking forward your next visit! Take Care

10/10 - 훌륭해요

CHUL JUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 3박 숙박함
답변 제공: Christian 님, 2020년 1월 31일
Dear Chul Jun, Thank you for your support! We appreciate you took the time to share your feedback and to rate us. We are looking forward to welcoming you again. Christian Barbier General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 5박 숙박함
답변 제공: Christian 님, 2019년 12월 10일
Hello there! Thank you for rating us with a 10! We hope to see you soon in ibis Cambridge. Christian Barbier General Manager

8/10 - 좋아요

Shakeeb

2024년 4월에 1박 숙박함
답변 제공: Joana - Assistant Front Office Manager 님, 2024년 4월 10일
Dear Shakeeb,Thank you for fabulous 4 out of 5 stars.We look forward to welcome you back soon for another amazing stay.Kind regards,

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Regan - Front Office Team Member 님, 2024년 4월 4일
Dear Tony,Thank you for leaving a perfect review of our hotel! We welcome any feedback you may have and hope to see you again soon!Kind regards,

10/10 - 훌륭해요

Malvika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Value for money. Good location
2024년 3월에 1박 숙박함
답변 제공: Blanca Dimas 님, 2024년 3월 31일
Dear Malvika,Thank you so much for your perfect review 5/5. We are glad the location was found good. We hope to welcome you again in the near future. Many Thanks.Kind Regards,

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got a wheelchair accessible room and it was very spacious.
2024년 3월에 1박 숙박함
답변 제공: Blanca Dimas 님, 2024년 3월 30일
Dear Melanie,Thank you so much for your excellent 5/5 review! We appreciate you taking the time for it. We are very pleased to know you are glad with the accessible room assigned. We hope to welxome you back again in the near future. Many Thanks.Kind Regards,

8/10 - 좋아요

SIU YUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
位置好,在火車站附近,有巴士去市中心只係五分鐘,周圍有coffee shop 和超市,甚為方便。
2024년 3월에 1박 숙박함
답변 제공: Blanca Dimas 님, 2024년 3월 26일
Dear Siu,Thank you so much for taking the time to leave a great review.We appreciate your comments regarding how good our location is. We hope to welcome you again in the near future!Many Thanks.Kind Regards,BlancaBlanca

6/10 - 괜찮아요

Wai kuen

좋아요: 청결 상태, 직원 및 서비스
Why no fridge? 👎
2024년 3월에 3박 숙박함
답변 제공: Regan - Front Office Team Member 님, 2024년 3월 20일
Dear Wai,Thank you for leaving a review of our hotel. We are sorry to hear you were disappointed because there was no fridge but this is standard for 3 star hotels. Regardless, we will take your suggestion into consideration.We hope we can welcome you again soon.Kind regards,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Dominic - Front Office Team Member 님, 2024년 3월 18일
Dear David,Thank you so much for your amazing review.We are really glad that you enjoyed your stay at ibis Cambridge. If there is anything else we can help you with regarding your stay, please feel free to contact us at any time. Kind regards.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, very happy with our hotel choice and the hotel was as we expected. kind staff, great location, good breakfast, kettle in the room ~ bathroom door was very loud when closing, some minor wear tear, cleanliness good but not excellent - nothing
2024년 3월에 4박 숙박함
답변 제공: Regan - Front Office Team Member 님, 2024년 3월 5일
Dear Michael,Thank you for taking the time to leave this great review of our hotel! We are so pleased to hear you enjoyed a pleasant stay with us that reached your expectations. We appreciate your compliments on the kind staff members, convenient location, tasty breakfast and beverage facilities in the room. We are sorry to hear you thought the bathroom door and too loud when closing and we will investigate this issue to improve in the future.We hope we can welcome you back for another great stay soon!Kind regards,

10/10 - 훌륭해요

Ioana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really convenient property right next to the train station, there are a lot of cafes and a supermarket next to it. Staff was super friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Regan - Front Office Team Member 님, 2024년 2월 26일
Dear Ioana,Thank you for leaving this amazing review of our hotel! We are so pleased to hear you enjoyed a great stay with us thanks to our convenient location, nearby amenities and friendly staff members!We hope we can welcome you again soon!

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스
Clean but very basic
2024년 2월에 3박 숙박함
답변 제공: Blanca 님, 2024년 2월 25일
Dear Paul,Thank you for taking the time to leave us a review.We appreciate your feedback and we hope to welcome you in the near future!Kind Regards,

10/10 - 훌륭해요

Wing Chiu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
方便價錢合理
2024년 2월에 2박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 2월 22일
Dear Wing,Thank you for your positive feedback on your recent stay at Ibis Cambridge Central Station. We're delighted to hear that your experience exceeded expectations.Our team is thrilled to know their efforts contributed to your memorable stay. Your kind words inspire us to continue providing exceptional service.We appreciate your choice to stay with us and look forward to welcoming you back for another delightful experience.Safe travels!Best regards,Susana, Front Office

8/10 - 좋아요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good location in Cambridge with lots of parking at station
2024년 2월에 2박 숙박함
답변 제공: Blanca Dimas 님, 2024년 2월 19일
Dear Jil,We really appreciate you taking the time to leave us a review. We hope to welcome you again in the near future to make you stay even better!Kind Regards,

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Blanca Dimas 님, 2024년 1월 20일
Dear John,Thank you for the perfect 10/10 rating! We're thrilled to hear you had a great experience. We appreciate your support and look forward to serving you again!Warm Regards,Blanca - Front Desk Team Memberibis Cambridge Central Station

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 1월 15일
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Cambridge Central Station! We are delighted to hear that you had a wonderful experience with us.Can't wait to see you again!Kind Regards Susana, Front Office Team Member

10/10 - 훌륭해요

A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 1월 15일
Dear A, Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Cambridge Central Station! We are delighted to hear that you had a wonderful experience with us.Can't wait to see you again!Susana, Front Office Team Member

8/10 - 좋아요

Helen

2024년 1월에 1박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 1월 23일
Dear Helen,Thank you for choosing to stay with us! We're pleased to hear that you had a good stay at Ibis Cambridge Central Station. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back in the future.Best regards,Susana, Front Office Team Member

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and great hotel vibe. Nice and clean.
2024년 1월에 1박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 1월 23일
Dear Valerie,Thank you for your positive feedback! We're delighted to hear that you enjoyed our great location and the welcoming vibe of our hotel. It's wonderful to know that you found everything nice and clean. We appreciate your kind words and hope to have the pleasure of welcoming you back to Ibis Cambridge Central Station in the future.Best regards,Susana, Front Office Team Member

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cambridge
Everything was good, a good place to stay
2024년 1월에 1박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 1월 15일
Dear Mark, Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Cambridge Central Station! We are delighted to hear that you had a wonderful experience with us.Can't wait to see you again!Kind Regards Susana, Front Office Team Member

10/10 - 훌륭해요

Keith

2024년 1월에 1박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 1월 15일
Dear Keith, Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Cambridge Central Station! We are delighted to hear that you had a wonderful experience with us.Can't wait to see you again!Kind Regards Susana, Front Office Team Member

10/10 - 훌륭해요

Natasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 1월 15일
Dear Natasha, Thank you so much for taking the time to share your positive feedback about your recent stay at Ibis Cambridge Central Station! We are delighted to hear that you had a wonderful experience with us.We can't wait to see you again!Kind Regards Susana, Front Office Team Member

8/10 - 좋아요

Paramveer

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff and super comfy beds. Showers are a touch in the small side but the rooms and location is great.
2023년 12월에 3박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 1월 23일
Dear Paramveer,Thank you for your positive feedback! We're delighted to hear that you found our staff very helpful and enjoyed the super comfy beds. We appreciate your understanding about the showers and are glad to know that you found the rooms and location great. Your satisfaction is important to us, and we look forward to welcoming you back to Ibis Cambridge Central Station in the future.Best regards,Susana, Front Office Team member

10/10 - 훌륭해요

merve

2023년 12월에 3박 숙박함
답변 제공: Joana - Assistant Front Office Manager 님, 2024년 1월 6일
Dear Merve,Thank you for the amazing 10 score.We look forward to welcome you back in the future.Kind regards,

8/10 - 좋아요

Luca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2024년 1월 1일
Dear Luca,Thank you for the lovely 8 out of 10.Feel free to contact us directly in order to provide more details about your stay.We look forward to welcome you back.Kind regards,

10/10 - 훌륭해요

becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Clean and convenient, would use again. Reasonably priced
2023년 12월에 1박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2024년 1월 1일
Dear Becky,Thank you for taking the time to leave such a positive review! We're delighted to hear that you found our hotel clean and convenient. It's fantastic to know that you would choose to stay with us again and that you found our pricing reasonable. We appreciate your feedback and look forward to welcoming you back for another great stay in the future. Your satisfaction is our priority!Kind regards,

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2024년 1월 1일
Dear Catherine,Thank you for the amazing 10 score.We look forward to welcome you back at ibis Cambridge.Kind regards,

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Blanca Dimas 님, 2023년 12월 28일
Dear [Reviewer],Thank you for the perfect 5/5 rating! We appreciate your positive feedback.Best regards,ibis Cambridge Central Station

10/10 - 훌륭해요

HEI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Blanca Dimas 님, 2023년 12월 28일
Dear HEI,Thank you for the positive review! We're delighted you enjoyed your stay.Best regards,ibis Cambridge Central Station

10/10 - 훌륭해요

Austin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good.
2023년 12월에 2박 숙박함
답변 제공: Blanca Dimas 님, 2023년 12월 28일
Dear Austin,Thank you for the perfect 5/5 review! We're delighted you enjoyed your stay. We hope to welcome you again in the near future! Best regards,ibis Cambridge Central Station

8/10 - 좋아요

Erika

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Merry Christmas
2023년 12월에 1박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2024년 1월 1일
Dear Erika,Thank you for the 4 out of 5 score.We hope to welcome you back soon.Happy new year!Kind regards,

10/10 - 훌륭해요

Leung Po

2023년 12월에 2박 숙박함
답변 제공: Susana, Front Office Team Member 님, 2024년 1월 23일
Dear Leung Po,Thank you for choosing to stay with us! We're pleased to hear that you had a good stay at Ibis Cambridge Central Station. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back in the future.Best regards,Susana, Front Office Team Member

10/10 - 훌륭해요

Ioannis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy access to the city centre.
Nice hotel easy access to the city centre. Good WiFi and very comfortable bed.
2023년 12월에 1박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2024년 1월 1일
Dear Ioannis,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our hotel to have easy access to the city center. It's fantastic to know that you had a comfortable bed and were satisfied with our WiFi service. We appreciate your feedback and look forward to welcoming you back on your next visit to the city!Kind regards,

10/10 - 훌륭해요

Tetsu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good hotel it is !
2023년 12월에 4박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2024년 1월 1일
Dear Tetsu,Thank you for you lovely review.We look forward to welcome you back at ibis Cambridge soon.Kind regards,

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hannah FO. 님, 2023년 12월 18일
Dear James,Thank you so much for your positive rating and feedback! We're delighted to hear that you had a great experience during your stay. Our team works hard to ensure our guests have a memorable time, and it's always rewarding to receive positive feedback. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. We appreciate your support and look forward to welcoming you back in the future.Kind regards,Hannah FO.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2023년 12월 10일
Dear Lisa,Thank you for the amazing 5 stars. We hope to welcome you back soon at ibis Cambridge Central Station.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hannah FO 님, 2023년 12월 10일
Dear Robert,Thank you so much for taking the time to leave a rating. We appreciate your feedback and are delighted to hear that you had a positive experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. We look forward to serving you again in the future.Warm regards,Hannah FO

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like that there is no dedicated check in desk. The check in was effectively in a corridor between a cafe and the lifts to the rooms. Also, because the entrance to the hotel is through the cafe and the Ibis signage is quite subtle I couldn't be sure initially how to get into the hotel.
2023년 12월에 1박 숙박함
답변 제공: Hannah FO 님, 2023년 12월 10일
Dear John,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your recent visit. We appreciate your candid comments regarding the check-in process and the hotel's entrance.We understand your concerns about the lack of a dedicated check-in desk and the confusion surrounding the entrance. Your insights are valuable to us, and we will certainly take them into consideration as we work to improve our guest experience.We apologize for any frustration this may have caused and hope that, despite these issues, you were able to enjoy your stay. If there are additional details or suggestions you would like to share, please feel free to contact us directly. We are committed to making the necessary adjustments to enhance the overall experience for our guests.Kind regards,Hannah FO.

10/10 - 훌륭해요

Lianne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was clean, quiet, and modern. The breakfast buffet was terrific and in a funky modern space. The hotel was conveniently located right beside the train station which allowed us to explore the area without renting a car. It was a 25 minute walk to the university area with tons of shops and pubs etc.
답변 제공: Hannah FO 님, 2024년 2월 12일
Dear Lianne,Thank you very much for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at our hotel and found it to be clean, quiet, and modern. It's wonderful that you appreciated the breakfast buffet in our funky modern space.We're pleased that our convenient location next to the train station made it easy for you to explore the area without the need for a car. Additionally, we're glad you had the opportunity to discover the university area with its abundance of shops and pubs, only a 25-minute walk away.Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back on your future travels.Best regards,Hannah FO.

10/10 - 훌륭해요

Simon

답변 제공: Regan - Front Office Team Member 님, 2024년 2월 12일
Dear Simon,Thank you for leaving this perfect review of our hotel! Please let us know if you have any feedback and we hope to welcome you again soon!Kind regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good overnight stop
No check-indesk but staff on hand to check you in. Room and facilities good, quiet and clean. Bathroom not so great - step up into that is easy to trip in the night if trying not to wake other room occupant. Also small and very plastic. Food and drink and service good. Overall good but quite expensive for the room.
2023년 12월에 1박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2023년 12월 9일
Thank you for taking the time to share your detailed feedback with us. We're delighted to hear that you found our room and facilities to be good, quiet, and clean. We also appreciate your positive comments on our food, drink, and service.We're glad our team could assist you promptly during the check-in. We apologize for any inconvenience caused by the bathroom design, and we'll explore ways to improve both the safety and aesthetics to ensure a more comfortable experience for our guests.Concerning the pricing, we regularly review our rates to provide fair value for the quality of our accommodations and services.We appreciate your constructive feedback, and it's our hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,

10/10 - 훌륭해요

Pierluigi

2023년 12월에 1박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2023년 12월 9일
Dear Pierluigi,Thank you for the lovely 10 out of 10 score, it means a lot to the hotel.Feel free to contact us directly in order to provide more information about the stay.Kind regards,

10/10 - 훌륭해요

Dawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable few days, lovely staff x
2023년 11월에 2박 숙박함
답변 제공: Joana Q - Assistant Front Office Manager 님, 2023년 11월 29일
Dear Mr Dawn,Thank you for your lovely review.We hoe to have the opportunity to welcome you back soon.Kind regards,

10/10 - 훌륭해요

Sara

2023년 11월에 1박 숙박함
답변 제공: Hannah FO 님, 2023년 12월 18일
Dear Sara,Thank you so much for your positive rating and feedback! We're delighted to hear that you had a great experience during your stay. Our team works hard to ensure our guests have a memorable time, and it's always rewarding to receive positive feedback. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. We appreciate your support and look forward to welcoming you back in the future.Kind regards,Hannah FO,

10/10 - 훌륭해요

Sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Straight off the train into the hotel. Staff were very friendly, couldn’t do too much for you. Definitely would recommend, and will stay there again.
2023년 11월에 1박 숙박함
답변 제공: Regan - Front Office Team Office 님, 2023년 11월 26일
Dear Sally, Thank you for leaving this kind review of our hotel! It's great to hear you enjoyed the location and our staff were friendly, we thank you for the recommendation and look forward to welcoming you again soon!Kind regards,