조감도

앵커 인 & 스위트 여행 후기

3 out of 5
앵커 인 & 스위트
261 Island Highway, Campbell River, BC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 384개" "
평점 8 - 좋아요. 1003개 이용 후기 중 425개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 129개" "
평점 4 - 별로예요. 1003개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 26개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sae hong

좋아요: 청결 상태, 직원 및 서비스
2020년 9월에 1박 숙박함
답변 제공: Alia 님, 2020년 9월 29일
Thank you for your feedback!

10/10 - 훌륭해요

Neal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff seams friendly and the location is very close to town.
2024년 4월에 1박 숙박함
답변 제공: Tanya 님, 2024년 4월 18일
Thank you for leaving us this awesome review. We are glad you enjoyed our hotel and the close proximity to town. We look forward to see you again.

8/10 - 좋아요

David 님, Powell River

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Tanya 님, 2024년 4월 17일
Thank you very much for taking the time to leave us this review. We hope to see you again soon.

6/10 - 괜찮아요

Andy

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good = ocean view, quiet. Poor = disappointed with room offered. Bottom floor, not newly renovated per Expedia description. Corridor to room very tired and room itself average at best. Bed was comfortable.... room was adequate on the whole.
2024년 4월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 4월 16일
Good Afternoon thank you for leaving us a review. We are glad you enjoyed the ocean view, quiet room, and the bed. We have started our room renovations on the 2nd floor recently. Eventually all the floors will be done. Hopefully on your next stay everything will be completed.

6/10 - 괜찮아요

Patricia

2024년 4월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 4월 15일
Thank you for taking the time to leave us a review. We look forward to you staying with us again soon.

6/10 - 괜찮아요

Lacy

Nice view. Pretty clean. No lobby coffee. A bit of an older hotel smell.
2024년 4월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 12일
I am delighted to hear that you enjoyed your stay at our hotel. We are looking forward to welcoming you back in the future. Thank you for choosing Anchor Inn & Suites, Campbell River.

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views!! Wonderful staff. A great stay for the value.
2024년 3월에 2박 숙박함
답변 제공: Tanya 님, 2024년 4월 3일
Thank you so much for the excellent review. We really appreciate you taking the time to do so. Hopefully we will see you again soon.

10/10 - 훌륭해요

Shandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 4월 3일
Thank you for taking the time to leave us this excellent review. We look forward to seeing you again soon.

8/10 - 좋아요

Afshin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good ,but not excellent !
2024년 3월에 2박 숙박함
답변 제공: frontdesk 님, 2024년 4월 3일
Thank you for leaving us a review. We are planning some remodels in the future. So hopefully we will see you again.

4/10 - 별로예요

Lea-el

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property claims breakfast is included which it Is not at all there’s no continental breakfast included and no $8.99 breakfast buffet either. It’s false advertising and that’s the main reason my boyfriend and I chose this hotel I was vey disappointed to say the least
2024년 3월에 2박 숙박함
답변 제공: KK 님, 2024년 4월 1일
Hello Lea,I would like to extend my sincerest apologies for the inconvenience you experienced with your recent booking at our property.I have sent you a message in your inbox regarding the issue you encountered. Please take the time to review it, and feel free to reach out to me with any further concerns or feedback you may have. Your feedback is invaluable to us as we strive to improve our services and ensure a positive experience for all our guests.Thank you for choosing Anchor Inn & Suites, Campbell River.

6/10 - 괜찮아요

Hong

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in is fast and the staff is helpful. However the hotel facilities are dated, the bed and pillow not that comfy, it looks clean but we did find hairs in the bed sheet and bathroom towel; location is convenient, just a couple of minutes drive to the pier and city center. Liked the restaurant on the 3rd floor, food is pretty good and opens late.
2024년 3월에 2박 숙박함
답변 제공: KK 님, 2024년 3월 26일
I am pleased to hear that the front desk staff provided you with excellent service during your recent stay at our hotel. Your feedback is greatly appreciated and I will be sure to pass on your kind words to the team.I am excited to inform you that we will be undergoing renovations in the near future.I would also like to extend my sincerest apologies for the inconvenience caused by the presence of hair in your room. This is certainly not up to our usual standards and I will be addressing this issue with our housekeeping manager to ensure that it does not happen again in the future.Thank you for choosing Anchor Inn & Suites, Campbell River.

6/10 - 괜찮아요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This could be an amazing place but it is very run down. Booked a beach front and was told on check in that it would be looking on to a parking lot. Paid extra for an ocean view only to be looking through railings and some derelict buildings.
2024년 3월에 1박 숙박함
답변 제공: KK 님, 2024년 3월 26일
Dear guest, I wanted to clarify that the room you were assigned to during your recent stay was on the 5th floor, offering a clear and unobstructed view. We understand that the view plays a significant role in the overall guest experience, and we strive to provide the best accommodations possible.I am excited to share that we will soon be undergoing renovations to further enhance our guests' experience. We look forward to welcoming you back in the future to experience our upgraded accommodations and facilities.

6/10 - 괜찮아요

Erin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Stayed there a few years ago and was decent for price. Now hot tub out of commission and not explained to me when I booked, bed super uncomfortable and sheets felt like sandpaper, coffee machine absolute trash. Worst coffee of my life. Housekeepers were incredibly lovely and friendly
2024년 3월에 2박 숙박함
답변 제공: KK 님, 2024년 3월 11일
Hello Erin. I am very sorry to hear that we did not meet your expectations. I want to assure you that our management team is actively working on upcoming renovations and improvements to enhance our facilities.Your feedback is valuable to us. We hope you will consider giving us another chance to exceed your expectations in the future.Thank you for choosing Anchor Inn and Suites, Campbell River..

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always enjoy our stay here, love that the rooms face the ocean and not the busy road.
2024년 3월에 1박 숙박함
답변 제공: KK 님, 2024년 3월 11일
Hello Susan,Thank you for the feedback. We glad to hear that you have enjoyed the view. We look forward to seeing you again.Thank you for choosing Anchor Inn & Suites, Campbell River.

8/10 - 좋아요

Len

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view is amazing. The value for the room rates is excellent. We really enjoyed our dinner in the dining room with the best views you could imagine.
2024년 2월에 2박 숙박함
답변 제공: Alia 님, 2024년 3월 2일
We appreciate the positive feedback and happy to know that you enjoyed your time here. Hopefully you stay with us again in the future. Take care.

6/10 - 괜찮아요

Darya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
In front of the window, where you should observe ocean view, there is structure. Also, very loud A/C and hottub doesn't work. However, all in all good value for money.
2024년 2월에 1박 숙박함
답변 제공: Alia 님, 2024년 3월 2일
Thank you for your review! Unfortunately, we do have 1 room that has a structure blocking the ocean view and I apologize for our staff not notifying you beforehand. If you choose to stay with us in the future, please feel free to contact the frontdesk at anytime in the day or night if you have an issue. We're always happy to help our guests and make sure they are in good comfort. Take care.

8/10 - 좋아요

Gaetan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La propriété est bien située, près de l'eau.
2024년 2월에 1박 숙박함
답변 제공: Tanya 님, 2024년 2월 27일
Thank you for the feedback. We are glad you enjoyed our hotel and the close proximity to the ocean. Nice to see, smell and hear the ocean.

2/10 - 너무 별로예요

Edward

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The inside of the motel smells like weed all the time, the smell comes into the room. Dogs every few rooms barking at 7:30 am and people partying past midnight. I went there for rest woke up exhausted. Front desk didnt ask me once how my stay was. If your desperate only stay here!
2024년 2월에 1박 숙박함
답변 제공: KK 님, 2024년 2월 27일
I hope this email finds you well. I am writing to address your recent stay at [Hotel Name] and the issues you encountered.I was very sorry to hear that your experience was not up to your expectations. We take pride in providing our guests with a comfortable, relaxing, and safe environment, and it is disappointing to know that you did not feel this way during your stay.Regarding the issues you mentioned, I would like to clarify the following:Pets: We have a strict policy prohibiting pets from being left unattended in guest rooms. This policy is in place for the safety and well-being of both the animals and our guests.Smoking: All of our rooms are non-smoking, and guests are only permitted to smoke in designated areas. Noise: We have quiet hours in place from 12pm to 7am, during which time guests are expected to keep noise levels to a minimum. This policy is in place to ensure that all guests can enjoy a peaceful and restful night's sleep.If you experienced any issues during your stay, I kindly request that you reach out to the front desk immediately. Our staff is available 24/7 to address any concerns or problems that may arise.

10/10 - 훌륭해요

Aliza

답변 제공: KK 님, 2024년 2월 25일
Dear Aliza!Thank you for to giving us rating. We appreciate your valuable time.

8/10 - 좋아요

Radhika 님, Delta

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean facility and great location.
2024년 2월에 1박 숙박함
답변 제공: Khushali 님, 2024년 2월 25일
Dear Radhika,We truly appreciate your willingness to share your feedback. Thank you for staying with Anchor Inn & Suites, Campbell River.

8/10 - 좋아요

Susannah 님, Sointula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool
2024년 2월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 2월 22일
We appreciate you taking the time to leave us this review. Sounds like you enjoyed our pool. Hopefully we will see you again soon.

8/10 - 좋아요

Koreen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel. We had a great stay. Great restaurant in the hotel. Rooms are big and spacious. Only issue maybe for some - no elevator.
2024년 2월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 2월 22일
Thank you for taking the time to leave us this review. Unfortunately we only have an elevator from the 1st floor to the 4th floor. Then stairs from the 4th to the 7th floor.

10/10 - 훌륭해요

Gina

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was quite standard and basic (but was a pet-friendly room). Very clean and bed was super comfortable. It was nice to have housekeeping check in every morning to make sure I had everything I needed such as towels and coffee amenities. The housekeeping staff are really friendly, my dog adored the attention from them. Short walk to fisherman wharf on one side and on the opposite side is a lovely walk along rotary sea walk. Overall would highly recommend.
2024년 2월에 4박 숙박함
답변 제공: Tanya 님, 2024년 2월 20일
Thank you very much for this amazing review. We really appreciate you taking the time to let us know. Glad our housekeeping staff made your stay more enjoyable We look forward to seeing you again soon.

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is on the ocean and with views from the rooms. There could be better lighting for the road to the back parking
2024년 2월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 2월 17일
Thank you for the great review. We are waiting on our electrician to fix the lighting. Hopefully on your next stay it will be all fixed.

8/10 - 좋아요

Christie L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent staff, from front desk, housekeeping, to maintenance every single person was incredibly polite, professional, and helpful. Property is a bit dated but well maintained, the ignorant people smoking dope in the hallway or on their patio made it reek! The pool needs to be fixed, the bottom of the skin is wrinkled and a tripping hazard. The hot tub is permanently closed. Other than the pool and dope smokers I would recommend this hotel to anyone coming to Campbell River. You need to decide if swimming is needed or if you are okay with the stench of skunk weed in the morning and at night.
2023년 11월에 5박 숙박함
답변 제공: KK 님, 2024년 2월 18일
Hello Christie,Thank you for sharing your feedback with us. We take pride in providing a safe and healthy environment for all our guests. As such, we have designated smoking areas to ensure that non-smokers can enjoy their stay comfortably. We kindly request that guests refrain from smoking in non-designated areas. In the event that someone violates our policy, we take swift action to ensure that everyone is safe and comfortable during their stay.

8/10 - 좋아요

LAURIE J 님, gold river

연인과의 여행
좋아요: 편의 시설/서비스
Love being oceanfront, seals hanging out on the shore. Could use new pillows and more choice of them
2024년 2월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 2월 10일
Thank you for taking the time to leave us this review. We appreciate any feedback, I will pass on your suggestion about the pillows.

10/10 - 훌륭해요

David 님, Saanichton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tanya 님, 2024년 2월 10일
Thank you very much for giving us this great review. We appreciate you taking time to do so. Hopefully we will see you again soon.

10/10 - 훌륭해요

Emilia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you and have a great weekend:) Lia
2024년 2월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 2월 10일
We appreciate you taking the time to leave us this awesome review. Hopefully we will see you again soon

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tanya 님, 2024년 2월 10일
Awesome!! Thanks for the great review. We look forward to having you stay with us again.

10/10 - 훌륭해요

Drewen

2024년 1월에 1박 숙박함
답변 제공: frontdesk 님, 2024년 3월 23일
Thank you so much for taking the time to give us this amazing review. We really appreciate it, and look forward to seeing you again.

6/10 - 괜찮아요

Delaney

2024년 1월에 1박 숙박함
답변 제공: KK 님, 2024년 3월 26일
Dear Guest,Thank you for taking time to rate us. We appreciate your time. Thank you for choosing Anchor Inn and Suites, Campbell River.

2/10 - 너무 별로예요

Taylor

연인과의 여행
별로예요: 직원 및 서비스
Save your back, money and works and just book elsewhere. The Anchor Inn and Suites is outdated, uncomfortable and some of the staff, unprofessional.
2024년 1월에 5박 숙박함
답변 제공: KK 님, 2024년 1월 30일
Hello Taylor,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay with us did not meet your expectations in terms of comfort.We understand the importance of a pleasant and restful stay for our guests, and we want to assure you that we are taking your comments seriously. In fact, we have renovations planned in the near future, which will include new furniture and upgraded amenities to enhance the overall experience for our guests. Our front desk team is also doing their best to accommodate everyone and ensure a pleasant experience for all. We hope to have the opportunity to welcome you back for a more positive experience in the future.Thank you

8/10 - 좋아요

marla

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: KK 님, 2024년 1월 21일
Thank you Marla for your review! We hope you visit us again:)

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: KK 님, 2024년 1월 14일
Hi Julie! thank you for sparing time to rate you. We value your precious time.

10/10 - 훌륭해요

Cassidy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: KK 님, 2024년 1월 14일
We appreciate your time Cassidy! thank you for rating us.

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are comfortable
2024년 1월에 1박 숙박함
답변 제공: KK 님, 2024년 1월 14일
Thank you Terry for taking time to rate us!

8/10 - 좋아요

Cheryl

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love staying here and will continue to use this hotel as our home away from home!
2023년 12월에 1박 숙박함
답변 제공: KK 님, 2024년 1월 13일
Thank you Cheryl for your lovely review! We appreciate your time.

6/10 - 괜찮아요

Audrey

Room was pet friendly so was nice it was easy to get in and out with the dog! Room was old and smelled musty!
2023년 12월에 1박 숙박함
답변 제공: KK 님, 2024년 1월 6일
Dear Guest,Thank you for the feedback! We really appreciate your time. We are going to have renovations on site, including pet friendly rooms. Hopefully we will see you next time with new changes.Thank you for choosing Anchor Inn & Suites:)

10/10 - 훌륭해요

Victoria

2023년 12월에 1박 숙박함
답변 제공: KK 님, 2024년 1월 21일
Thank you for giving us a rating! We appreciate your valuable time.

10/10 - 훌륭해요

Travis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel with amazing view ! Price was excelent .
2023년 12월에 2박 숙박함
답변 제공: frontdesk 님, 2023년 12월 29일
Thank you for taking the time to leave us this awesome review. We look forward to seeing you again soon.

10/10 - 훌륭해요

MOHD ARIFF

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 12월 29일
Thank you for leaving us the great review, We appreciate you taking the time to do so. Hopefully we will see you again soon.

10/10 - 훌륭해요

Peggy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is quiet and on the ocean. It is close to town. The driveway to the back is steep.
2023년 12월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 12월 29일
Thank you so much for taking the time to leave us a great review. The view and being close to town make this an awesome property to stay at. We looking forward to seeing you again soon.

6/10 - 괜찮아요

Lani

좋아요: 청결 상태, 직원 및 서비스
Great view from the lounge and restaurant but it closes too early --8:30pm for a lounge is too early.
2023년 12월에 2박 숙박함
답변 제공: frontdesk 님, 2023년 12월 29일
Glad you were able to take advantage of the great views from our restaurant. Our restaurant is on winter hours right now. Hopefully on your next stay it will be open later.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: KK 님, 2023년 12월 20일
Thank you for taking time to give us rating. We appreciate your time.

8/10 - 좋아요

Ryan

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Everything about this place was excellent. The staff were amazing and friendly. Only complaint I have is about the Continental breakfast. I know it was off-season but it was pretty pathetic and not worth $8.99 and should be advertised as $8.99 where I come from continental breakfast this means free. Was not impressed with getting an $8.99 bill for a couple cold waffles I had to toast to heat up. At saying that I would definitely stay there again.
2023년 12월에 1박 숙박함
답변 제공: KK 님, 2023년 12월 20일
Dear Guest, I am happy to hear that you enjoyed your stay. We used to serve hot breakfast for the same price, but unfortunately we were struggling with short staff (early morning) and moved to cold continental breakfast. Simultaneously, we have a brunch menu that is available at 9am. Look forward to seeing you again:)

8/10 - 좋아요

dale

2023년 12월에 1박 숙박함
답변 제공: KK 님, 2024년 1월 6일
Thank you for taking time to give us a rating.

10/10 - 훌륭해요

Cheryl E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love it!
This is the third time we have stayed in this wonderful hotel! The staff is very friendly and helpful and we have not experienced one single issue with this hotel!
2023년 12월에 1박 숙박함
답변 제공: Tanya 님, 2023년 12월 15일
Thank you for taking the time to leave us this amazing review. We are glad you have enjoyed our property. Hope to see you again soon.

10/10 - 훌륭해요

Kathie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 12월 15일
Thank you so much for this great review. We look forward to seeing you again soon.

8/10 - 좋아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 12월 15일
We appreciate you taking the time to leave us a review. We look forward to seeing you again soon.

8/10 - 좋아요

Jule

좋아요: 청결 상태, 직원 및 서비스
Friendly
2023년 11월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 12월 15일
Thank you for the review. We appreciate you taking the time to leave it. Hope to see you again soon!