Alicia, the host was amazing. She made sure to give us all her contact information and meeting her for check-in and check-out was a a breeze. She was always available for questions and very kind. Place was in a central area close to everything, parking is a little challenging (especially because we went around Christmas), but even the neighbors will help you out. Food, walmart, transportation, everything is close and super safe. And you get the advantage of really seeing what Cancun is about.