외관

피에스타 아메리카나 칸쿤 빌라 여행 후기

4 out of 5
피에스타 아메리카나 칸쿤 빌라
Boulevard Kukulcan Km.8.5 Lote 3, Zona Hotelera, Cancun, QROO

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 514개" "
평점 8 - 좋아요. 1002개 이용 후기 중 264개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 107개" "
평점 4 - 별로예요. 1002개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 58개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

YUNHEE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
오래된 호텔이라 시설이 완벽하지는 않지만 합리적인 가격에 칸쿤을 즐기기에 좋았습니다.
2023년 1월에 1박 숙박함
답변 제공: GM 님, 2023년 2월 7일
Dear Yunhee,I am truly sorry to know that we did not fulfill your expectations, please accept my apologies. Certainly, our facilities are not new; nevertheless, it is important to let you know that we are working to maintain the image and operation of the property in optimum conditions. I look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Isabelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Shankaracharya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and place is nice. The staffs were very cooperative. I had requested late checkout after 11 pm and the front desk was able to schedule it. I recommend this facility.
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 19일
Thanks for your visit and recommendation, Shankaracharya!We are glad to know that our location, warm service and the late check out made more pleasant your last visit.We look forward to welcoming you back!General ManagementFiesta Americana Cancún Villas

8/10 - 좋아요

Jose Alfredo 님, Nezahualcoyotl

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel bonito, comodo, la playa es pequeña pero muy bonita, tranquila, ideal para niños. Los colores del mar bonitos. Las tinas de hidromasaje muy relajantes. El unico granito en el arroz es los tiempos compartidos que te quieren vender a la fuerza, restando tiempo de tus actividades. Yo tuve básicamente que decirles no me interesa ya tengo 20 minutos diciendote que no. Dejame ir a mi habitación. Fuera de eso una experiencia placentera
2024년 4월에 3박 숙박함
답변 제공: GG 님, 2024년 4월 17일
Gracias por su preferencia y recomendación, José Alfredo.Estaremos dando seguimiento a las observaciones que amablemente nos comparte.Nos alegra saber que la playa e instalaciones cumplieron sus expectativas.Esperamos que nos visite nuevamente.Gerencia GeneralFiesta Americana Cancún Villas

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelent property, very clean and with an outstanding customer service.
2024년 4월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Thanks for preference and your positive review, Carlos! We are glad to know that our service exceeded your expectations.We look forward to welcoming you back!General ManagementFiesta Americana Cancún Villas

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, very helpful
2024년 2월에 7박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Thanks for sharing your valuable feedback, Patricia!We are glad to know that warm service made more pleasant your last vacation. We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

2/10 - 너무 별로예요

Ivonne

좋아요: 청결 상태
별로예요: 직원 및 서비스
La atención del personal deja mucho que desear
2024년 4월에 2박 숙박함
답변 제공: GG 님, 2024년 4월 16일
Agradecemos su visita y reseña, Ivonne.Seguiremos enfocados en brindar el cálido servicio que nos caracteriza, apegados a nuestros procesos internos y estándares de calidad.Reiterando nuestro compromiso de servicio, quedamos a sus órdenes.Gerencia General Fiesta Americana Cancún Villas

6/10 - 괜찮아요

David 님, Bluff City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were not comfortable and the couch wasn’t either! But the hotel was a nice place!
2024년 4월에 7박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Dear David,Thanks for sharing your valuable comments regarding your recent stay at Fiesta Americana Cancun Villas, and the opportunity you have given us to welcome you in Cancun. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you.I look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

8/10 - 좋아요

Katherine 님, Laporte

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Clean rooms, good pool and beach. La Palapa has good food. Everything is expensive but they had happy hours where drinks were two for one. None will taste like they have alcohol. They’ll try to get you to come to a timeshare presentation every single day and will follow you and try to stop you for it every time you step off the elevator. Take the stairs, they don’t go there. One of the men who takes luggage at the door is rude and will not leave your room when he brings the bags unless you give him a tip in US dollars. I was alone when it happened and very uncomfortable. ALWAYS get a receipt for anything you get there, multiple people were charged for food and drinks they didn’t order at the bikini bar. The staff speaks English. It helps immensely if you speak Spanish because then you’ll know when they’re talking about you. I heard them my entire stay talking about others. Attitudes and prices change when you speak Spanish and we received better service at the pool and because than others who were bilingual. Rafaella at La Palapa was wonderful, ask for her to be your server. They have a bat problem. We found feces every morning and a dead rat once. They are aware of the problem. The bats are directly above room 345, so 245, 445 and 545 likely have bat feces every morning as well. We enjoyed our stay.
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Hi Katherine! Thanks for sharing your valuable comments regarding your recent stay at Fiesta Americana Cancun Villas, and the opportunity you have given us to welcome you in Cancun. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you.I look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

8/10 - 좋아요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very casual, well maintained, and really comfortable room. However on vacation you want to enjoy your stay and not be asked to sign up for memberships and buy into the properties.
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Thanks for your preference and your valuable feedback, Beverly!We are glad to know that our room did more enjoyable your last vacation. The attendance to meet our vacation programs is optional.We look forward to having the opportunity of serving you again.   General Management Fiesta Americana Cancun Villas

2/10 - 너무 별로예요

Manuel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old hotel and need a lot of improvements
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 11일
Thanks for your visit and your feedback, ManuelCertainly, our facilities are not new; nevertheless, it is important to let you know that we are working to maintain the image and operation of the property in optimum conditions.We truly value your comfort and will do our best to ensure a better experience in the future. General ManagementFiesta Americana Cancún Villas

8/10 - 좋아요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are clean but need an upgrade, not very happy with price/quality of food. However, a sea of many blues is right in front of the property, just what I was looking for. 4 out of 5.
2024년 3월에 7박 숙박함
답변 제공: GM 님, 2024년 4월 9일
Thanks for your valuable feedback, Sergio! We are glad to know that our beautiful beach made more enjoyable your last visit. We truly value your comfort and will do our best to ensure a better experience in the future. General ManagementFiesta Americana Cancun Villas

6/10 - 괜찮아요

Saif G 님, Sterling Heights

가족 여행
좋아요: 청결 상태, 직원 및 서비스
My over all experience was not good, my original room smelled really bad, when we moved to another Room, it smelled relatively better but not great and I lost a good ocean view.
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 2일
Thanks for your visit and feedback, Saif! We truly value your comfort and will do our best to ensure a better experience in the future. General ManagementFiesta Americana Cancún Villas

10/10 - 훌륭해요

Carrie 님, Chesterfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only bad thing is the Beach area is small.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Thanks for sharing your valuable comments regarding your recent stay at Fiesta Americana Cancun Villas, and the opportunity you have given us to welcome you in Cancun. I look forward to having the opportunity of serving you again.General ManagementFiesta Americana Cancun Villas

8/10 - 좋아요

HIROYA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building is old, but the staff was very helpful and gave us a spacious room since we had several small children. As for the facilities, the free laundry, pool, small park and game space were nice. The rooms were old, but spacious and the kitchen was perfect and convenient. The location was good, and it was fun to be able to walk to the nearby shopping facilities. If I had one complaint, it would be the noise from the hotel next door to the east. I would like to return, but I would like to stay in a room on a different side.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 29일
Thanks for your valuable review and your visit, Hiroya!We truly value your comfort and will do our best to ensure a better experience in the future. General ManagementFiesta Americana Cancun Villas

8/10 - 좋아요

Gloria

2024년 3월에 8박 숙박함
답변 제공: GM 님, 2024년 4월 19일
Hi Gloria! Thanks for your visit and your valuable feedback!I look forward to having the opportunity of serving you again.General ManagementFiesta Americana Cancún Villas

8/10 - 좋아요

Prescila Mae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No coffee maker which is very important.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Thanks for your valuable feedback, Prescila! Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you.I look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

4/10 - 별로예요

Connie

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They lack the hospitality, especially the restaurants. We waited three days for lounges to be brought to our balcony. We waited and had to remind them we were short on towels. The price on their menus is so expensive!
2024년 3월에 6박 숙박함
답변 제공: GM 님, 2024년 3월 29일
Dear Connie, thanks for sharing your valuable comments regarding your recent stay at Fiesta Americana Cancun Villas, and the opportunity you have given us to welcome you in Cancun. I am truly sorry to know about the issues during your stay. We are taking specific actions to avoid similar situations in the future.I look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

4/10 - 별로예요

Sabrina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
La habitación tenía un olor muy fuerte a producto de limpieza. En la reservación nunca mencionaron taxas extras para mascota y llegando tuvimos que pagar.
2024년 3월에 1박 숙박함
답변 제공: GG 님, 2024년 3월 26일
Agradecemos su visita y reseña, Sabrina.Lamentamos la percepción que se lleva de nuestro servicio. La habitación pasa por un proceso de desnfección y limpieza profunda, como parte de nuestros procesos internos.Por otro lado, es importante mencionar que en la sección de Políticas - Mascotas, se especifica el cargo extra. Esperamos que nos brinde la oportunidad de atenderle en un futuro.Gerencia GeneralFiesta Americana Cancún Villas

8/10 - 좋아요

Elizabeth

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pense que era todo incluido pero es el unico que no. Llegamos temprano porque el vuelo era temprano. No pudimos hacer la entrada hasta casi las 4pm. Esta en buena ubicación pero los empleados del front desk necesitan subir ese animo para atender mejor a los huéspedes.
2024년 3월에 5박 숙박함
답변 제공: GG 님, 2024년 3월 25일
¡Le agradecemos su visita y valiosa reseña, Elizabeth!Estaremos dando seguimiento puntual, para mejorar en este sentido.Esperamos recibirle de nuevo en esta su casa.Gerencia GeneralFiesta Americana Cancún Villas

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay here. The property was clean and quiet. Everyone was welcoming and very friendly, quick to help with any assistance. Definitely recommend this place!
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thanks for your visit and feedback, Amanda. Its great to know that you had a wonderful time and our warm service did please you.We look forward to welcoming you back!General ManagementFiesta Americana Cancún Villas

6/10 - 괜찮아요

David

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
I was not impressed.. it smelled a lil musky. Seemed a lil cheap compared to others . Nice pool kids loved it. Staff was super nice .we had food by the pool and it was really good. Left purse in hotel when I checked out I came back once I realized and they had it safe for me. Very honest workers . Honestly if they remodeled I would be back .
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thanks for your valuable feedback, David! Certainly, our facilities are not new; nevertheless, it is important to let you know that we are working to maintain the image and operation of the property in optimum conditions.We truly value your comfort and will do our best to ensure a better experience in the future. General ManagementFiesta Americana Cancún Villas

8/10 - 좋아요

Gustavo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: GG 님, 2024년 3월 25일
¡Le agradecemos su visita y reseña, Gustavo!Esperamos que nos visite nuevamente.Gerencia GeneralFiesta Americana Cancún Villas

8/10 - 좋아요

Rishima

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay, with a view of the ocean. The hotel is clean and safe. Beautiful beach and the swimming area was calm, clear, crystal blue, kid friendly, and the perfect temperature to stay in all day! It was a bit sheltered so it was easy to swim in with less waves. The food was good and had vegetarian options. The staff were lovely and always ready to help. The bathrooms were my only setback one was hard to get in and out of due to where the glass door was placed and a bit dated. Other than that we enjoyed our stay.
2024년 3월에 7박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thanks for sharing your valuable comments regarding your recent stay at Fiesta Americana Cancun Villas, and the opportunity you have given us to welcome you in Cancun. We are glad to know that our warm service and beautiful beach made more pleasant your last vacation. We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Lia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thanks for your visit and feedback, Lia.We are glad to know that you had a nice experience and our service did please you. We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Fabiola

2024년 3월에 7박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Thanks for your preference and your valuable feedback, Fabiola.It's great to know that we fulfilled your expectations! We look forward to welcoming you back soon!General ManagementFiesta Americana Cancún Villas

6/10 - 괜찮아요

David 님, Ann Arbor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Even though, they had rooms for upgrade, they did not offer it to us at all. It seems like they didn't care if we are gold member of Expedia. However, a staff offered a upgrade, if we take our time to listen to some kind of offer. we had a time, so we agreed. Then the hotel had upgraded us to a large room which was really nice. Conclusion, even though, the hotel had rooms to upgrade, they did not offer to it to us at all. We are not going back to the hotel because of its dishonesty.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 23일
Thanks for sharing your experience at Fiesta Americana Cancún Villas. Your feedback is valuable and we are taking actions for improvement. We hope you consider giving us another chance in the future.General ManagementFiesta Americana Cancún Villas

8/10 - 좋아요

Leanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful beach and our unit had a view of the ocean with balcony. Staff were friendly. Facilities has aged and some things need repair. However, still a great place and location. Would recommend to someone who wants to enjoy beach and pool without expecting anything fancy. We cooked our own food and grocery store is nearby.
2024년 3월에 6박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Dear Leanne, thanks for your visit and your positive review! Its great to know that our warm service and beautiful views made more pleasant your last visit.We are working on our investment project, which is going to be focused on remodeling areas with a high impact in the rooms. We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

8/10 - 좋아요

Ed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and the staff was super nice and accommodating. The location was great and restaurants, shops and clubs were within walking distance. The beach/pool restaurant, bar and beach amenities were good.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thanks for your visit and your valuable feedback, Ed!We are glad to know that our warm service, location and facilities did please you.We look forward to welcoming you back!General MangementFiesta Americana Cancún Villas

8/10 - 좋아요

David 님, Arcadia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable room, excellent beach access. The downside was very slow WiFi.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Thanks for your visit and feedback, David! We are taking specific actions to improve in this service. We look forward to welcoming you back!General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Freddy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Dear Freddy, thanks for sharing your valuable comments regarding your recent stay at Fiesta Americana Cancun Villas, and the opportunity you have given us. I am glad to know that you had a nice experience and our service did please you. I look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Marco antonio

2024년 3월에 1박 숙박함
답변 제공: GG 님, 2024년 4월 3일
Estimado Marco Antonio, le agradecemos sinceramente su visita y recomendación.Nos alegra saber que nuestros servicios fueron de su entera satisfacción y esperamos recibirle muy pronto.Gerencia GeneralFiesta Americana Cancún Villas

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Location good Staff extremely friendly Rooms were awful. Couldn’t even shower - terrible.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Thanks for your preference and your valuable feedback, Michael!We truly value your comfort and will do our best to ensure a better experience in the future. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Edgard

2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 3일
Thanks for your preference and valuable feedback, Edgard! Its nice to know that you spent a wonderful time, we look forward to welcoming you soon!General ManagementFiesta Americana Cancún Villas

8/10 - 좋아요

Parveen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, walking distance to restaurants and night life but hotel itself was quiet and staff hospitable. Nice vibe for families and adults.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Dear Parveen,Thanks for sharing your valuable comments regarding your recent stay at Fiesta Americana Cancun Villas, and the opportunity you have given us to welcome you in Cancun. We are glad to know that our warm service, facilities and location made more pleasant your last vacation. We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Miguel Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Encantado para regresar otro año
2024년 2월에 5박 숙박함
답변 제공: GG 님, 2024년 3월 11일
¡Gracias por su opinión, Miguel Antonio! Nos alegra saber que ha disfrutado su estancia y que esté considerando volver el próximo año. Siempre es un placer recibir a nuestros huéspedes. ¡Esperamos verle de nuevo pronto!Gerencia GeneralFiesta Americana Cancún Villas

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As usual Fiesta Americana Villas was amazing. The staff are highly attentive and make us feel welcome and at home. Any concerns we had with the room were taken care of immediately and professionally. Beach service was fantastic with Rafaella leading the charge and Jorge doing a fantastic job at the bikini bar. The bellmen Vicente, Rodrigo, and Oscar are amazing and can take care of anything you need. This staff is the reason we have been coming to this hotel for almost ten years now.
2024년 3월에 7박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Thank you for sharing your wonderful experience! It's great to hear that the staff was attentive and made you feel at home. I look forward to having the opportunity of serving you for many more years.General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Ruby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it everything but the food
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Thanks for your feedback, Ruby. Your comments allow us to concentrate our efforts in those areas in which we can still improve our service levels aiming at a more pleasant stay for you.I look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Jacobo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 8일
Thanks for sharing your valuable feedback, Jacobo! We are glad to know that we fulfilled your expectations. We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Guillermina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bien ubicado, su personal muy amable
2024년 3월에 1박 숙박함
답변 제공: GG 님, 2024년 3월 6일
Gracias por compartir la experiencia, así como la oportunidad que nos brindó al permitirnos ser sus anfitriones durante su visita a Cancún. Nos alegra saber que la ubicación y cálido servicio fueron de su entera satisfacción.Esperamos que nos visite nuevamente.Gerencia GeneralFiesta Americana Cancún Villas

10/10 - 훌륭해요

Danielle Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing place to vacation. Beautiful location, friendly staff and delicious food/beverages. The access to water does have steps that are slippery when wet, use caution if require wheelchair/assistance
2024년 2월에 7박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thanks for your visit and your review Danielle! Its nice to hear that your enjoyed our beautiful location, warm service and delicious foods/beverages.We look forward to welcome you back soon!General ManagementFiesta Americana Cancún Villas

10/10 - 훌륭해요

Melina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Dear Melina, thanks for your preference and valuable feedback.We are glad to know that had a great time and we look forward to welcome you back!General ManagementFiesta Americana Cancún Villas

10/10 - 훌륭해요

Reyna Georgina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property staff was friendly, close to shopping and restaurants. Would definitely recommend it!
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Thanks for your visit and recommendation, Reyna! Its great to know that our warm service and location did please you.We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Joseph

연인과의 여행
Had a great time ! staff was very friendly and professional thank you
2024년 2월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Thanks for your preference and you kind words, Joseph! We are glad to know that you had a wonderful time and our staff exceeded your expectations.We would look forward to welcome you back!General ManagementFiesta Americana Cancún Villas

10/10 - 훌륭해요

doudou

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time here and enjoyed it ..its quiet and pretty only thing is the beach access its beautiful but u cant just walk in there are steps to go into the ocean but besides that everything was perfect
2024년 2월에 7박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Thank you for sharing your review, Doudou, about your stay. We're glad you enjoyed the quiet and pretty surroundings. We hope to welcome you back again soon!General ManagementFiesta Americana Cancún Villas

10/10 - 훌륭해요

Heather Dawn

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the price. Large spacious suites with 2 balconies. Beautiful pool area and nice beach. Staff is amazing and always friendly. Very nice gym.
2024년 2월에 7박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Your feedback is truly appreciated, Heather!We are glad to hear that you enjoyed the large suites, beautiful pool area, nice beach, friendly staff, and the great gym. We hope to welcome you back again soon!General ManagementFiesta Americana Cancún Villas

8/10 - 좋아요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As clean as it gets in Cancun. Older property but absolutely everything within a walk! Grocery, nightlife, beautiful beaches! Highly recommend for the price point. You can’t beat the service of the local peoples! Cancun is all about selling you something so it is no knock on this establishment. They all do it here. Get used to that every time you step on the street.
2024년 2월에 9박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Thank you for sharing your positive review, Robin! It's great to hear that our cleaning and location made more pleasant your last staying. We hope you had a wonderful stay!We look forward to having the opportunity of serving you again. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Luis Angel Camacho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente estancia, como en casa!
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Le agradecemos sinceramente la recomendación Luis Ángel, nos alegra saber que cumplimos sus expectativas durante su reciente estancia.Esperamos recibirle de nuevo en esta su casa.Gerencia GeneralFiesta Americana Cancún Villas

6/10 - 괜찮아요

Steve

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was good but hotel was extremely outdated and amenities were very poor.
2024년 2월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 2일
Thanks for your visit and your valuable feedback, Steve!We are glad to comment that we are working on our investment project, which is going to be focused on remodeling areas with a high impact in the rooms.We truly value your comfort and will do the best to ensure a better experience in the future. General ManagementFiesta Americana Cancun Villas

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: GM 님, 2024년 3월 2일
Thanks for your review, Alexander!I am glad to know that you had a nice experience and our service did please you. We look forward to welcoming you back!General ManagementFiesta Americana Cancún Villas