숙박 시설의 전망

시더스트 캉쿤 올 인클루시브 패밀리 리조트 여행 후기

3.5 out of 5
시더스트 캉쿤 올 인클루시브 패밀리 리조트
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 2806개 이용 후기 중 1239개" "
평점 8 - 좋아요. 2806개 이용 후기 중 699개" "
평점 6 - 괜찮아요. 2806개 이용 후기 중 391개" "
평점 4 - 별로예요. 2806개 이용 후기 중 230개" "
평점 2 - 너무 별로예요. 2806개 이용 후기 중 247개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Adriana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Few food options It lacks fun, music, atmosphere, attention. Attention of waiters Very quiet for 12am they are already sleeping you. They are remodeling and they don't take care to cover completely, everything full of dust and the worst thing is the view then entering
2024년 4월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 19일
Hi Adriana, we regret not meeting your expectations on this occasion, we hope that the lobby maintenance has not affected your stay, we are working to improve and provide a better service, thank you for your understanding. Kind regards.

6/10 - 괜찮아요

Edward

연인과의 여행
좋아요: 직원 및 서비스
2024년 4월에 7박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 18일
Edward, thank you for choosing us and taking the time to leave your evaluation. We hope that you enjoyed your stay with us and it would be nice to see you again!

10/10 - 훌륭해요

Catalina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Excelente lugar
2024년 4월에 3박 숙박함
답변 제공: Citlali Santos - Coordinadora de Social Media 님, 2024년 4월 17일
Hola Catalina, gracias por elegirnos, es maravilloso saber que pasó unos lindos días en el hotel, disfrutando de todas las comodidades y del servicio de corazón que brindamos a nuestros huéspedes. ¡Esperamos verla de nuevo!

2/10 - 너무 별로예요

YUHE

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Malo
2024년 4월에 5박 숙박함
답변 제공: Citlali Santos - Coordinación de RRSS 님, 2024년 4월 17일
Yuhe, gracias por tomarse el tiempo para evaluarnos, lamentamos que su experiencia no haya estado a la altura de sus expectativas y si experimentó algún inconveniente le extendemos nuestras disculpas. Esperamos recuperar su confianza en un futuro. Reciba saludos cordiales.

10/10 - 훌륭해요

Cameron Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful experience, would love to come back! Food was amazing never disappointed
2024년 4월에 6박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 17일
Hi Cameron, thank you for choosing us, is amazing to know that you spent a nice days in the hotel, enjoying all the ammenities and all the service from the heart that we provide to all our guest. We hope to see you again!

2/10 - 너무 별로예요

Irma

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 17일
Irma, we want to express our gratitude for taking the time to leave us your feedback. We regret not having met your expectations on this occasion and we will take action on the matter to make the corresponding changes. Hoping to have the opportunity to welcome you again in the future. With service from the heart!

6/10 - 괜찮아요

Jean

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was a pretty typical all inclusive resort. Food was pretty bland. Fruit bar was great, always tasty and good quality. The pool buffet was terrible. Burgers didn't look like real meat and buns had a musty smell. Coffee from the cactus was excellent... If you don't tip they will just reuse the grounds tho. The beach was very nice. They really try push everyone to purchase their infinity club... Waiting at the check in to get you booked in for an infinity appt. Not worth it. We had a good trip!
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 16일
Hi Jean, thank you to evaluated us and wrrite a review. I'm sorry for the experienced with Infinity Club and the perception that you had about tips. In the other aspects we are glad to know thaht you had a good trip. Regards!

8/10 - 좋아요

DENNIS

가족 여행
좋아요: 직원 및 서비스
Need upgrade on the bathroom shower area since the shower door is hard to open. The staffs in the gift shop near buffet area need to have better attitude, not inpatient with poker faces, toward customers. Dinning also is very limited and probably need to add different style of restaurant in the facility.
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 15일
Dennis, we want to express our gratitude for taking the time to leave us your feedback. Know it gives us the opportunity to identify areas for improvement and ensure each experience is exceptional. Hoping to have the opportunity to welcome you again in the future.

8/10 - 좋아요

Cubitt Burton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 16일
Hi Cubitt, thank you for choosing us, is amazing to know that you spent a nice days in the hotel, enjoying all the ammenities and all the service from the heart that we provide to all our guest. We hope to see you again!

6/10 - 괜찮아요

Claudio Solis

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 16일
Hi Claudio, We appreciate your comments about your recent stay at our hotel and value every feedback we receive as it helps us identify areas where we can improve to provide exceptional experiences. Hoping to have the opportunity to welcome you again in the future and demonstrate the changes. Thank you for your visit, your understanding and for allowing us to improve!

8/10 - 좋아요

Brett

연인과의 여행
좋아요: 직원 및 서비스
.
2024년 4월에 5박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 15일
Hi Brett, thank you for choosing us and taking the time to leave your evaluation. We hope that you enjoyed your stay with us and it would be nice to see you again!

8/10 - 좋아요

Zeiad 님, Temple Terrace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They need to update their rooms it’s pretty old and the bathroom showers and room furniture is old . Great service but room service stops at 10:30 pm And the worst part of this kids family resort is that they close all the kids pools and areas at 6 pm. So your kids will be board with nothing to do .
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 15일
Hey Zeiad, thank you for choosing us and taking the time to leave your evaluation. We hope that you enjoyed your stay with us and it would be nice to see you again!

10/10 - 훌륭해요

Esthefany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super la recomiendo y mas si viajas con niños
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Coordinación de RRSS 님, 2024년 4월 15일
Hola Esthefany, gracias por elegirnos, es maravilloso saber que pasó unos lindos días en el hotel, disfrutando de todas las comodidades y del servicio de corazón que brindamos a nuestros huéspedes. ¡Esperamos verla de nuevo!

8/10 - 좋아요

Shadi Shukri Marie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
I liked friendliness of staff and some of the evenings events on the program and the pool . But the beach can be in a better condition, also the way they give towels at pool in my opinion should be better instead of having to give cards every time getting towels , sometimes at 7 am or 8pm no one is there to get towels from
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 15일
Hi Shadi, thank you for choosing us, is amazing to know that you spent a nice days in the hotel, enjoying all the ammenities and all the service from the heart that we provide to all our guest. We note your suggestions to improve our service. We hope to see you again!

6/10 - 괜찮아요

Miguel

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 15일
Miguel, we appreciate the time that you have invested on writing an overview of your stay with us. We look forward to having the pleasure of hosting you again in the near future. Warm regards!

10/10 - 훌륭해요

Badr

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very recommended
2024년 4월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 15일
Hi Badr, thank you for choosing us, is amazing to know that you spent a nice days in the hotel, enjoying all the ammenities and all the service from the heart that we provide to all our guest. We hope to see you again!

4/10 - 별로예요

Anil

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was outdated and too much construction and debris everywhere flying. I'll start with the dining! Food was terrible only two restaurants had decent food and long wait times. Limited breakfast and lunch options compared to other resorts I've stayed at. Kids area was way below expectations from what it shows in the pictures. Entertainment was small room but really loud my kid could barely sit in there and I saw lots of kids covering their ears up. Rooms were dirty and outdated and just didn't feel like home. Only positive thing was beach and water were clean! Lastly, the guys in the red shirts trying to book activities and excursions were really shady! Stay away from them and do your research!
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 13일
Hello Anil, I send you a cordial greeting. I'm sorry for the inconvenience caused by the maintenance work in the lobby, it is a process that we recently started and that will end in May, with the aim of providing better service and meeting guest expectations. We hope to see you again and that you can appreciate the improvements. Thank you.

6/10 - 괜찮아요

Melissa

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that it was kid friendly. Not many options to dine, food was ok. Staff was somewhat helpful.
2024년 3월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 12일
Hi Melissa, we have options to dinners for example Florencia, Bin Ben, Lighthouse, Samurai and Manhattan Restaurants, also room service. Thank you for your visit and review. See you!

10/10 - 훌륭해요

Jaeyoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family friendly
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 11일
Hi Jaeyoon, thank you for choosing us and taking the time to leave your evaluation. We hope that you enjoyed your stay with us and it would be nice to see you again!

2/10 - 너무 별로예요

Joel

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel facilities are outdated, staff is rude and not welcoming. Pool is outdated,
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 10일
We want to express our gratitude for taking the time to leave us your feedback. Know it gives us the opportunity to identify areas for improvement and ensure each experience is exceptional. Regarding your comments, we regret not having met your expectations on this occasion and we will take action on the matter to make the corresponding changes. Hoping to have the opportunity to welcome you again in the future. With service from the heart!

6/10 - 괜찮아요

leticia Aarielle

아이를 동반한 가족 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
We enjoyed most of our time outside the property. Downtown isn’t far, metro bus in front of property and it’s safe. Management did not accommodate my child’s bday request. They agreed prior to our arrival but did nothing the day off. Good thing we had a lot of excursion line up. The only mexican restaurant on the property was closed the whole long week.
2024년 2월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 10일
We want to express our gratitude for taking the time to leave us your feedback. Know it gives us the opportunity to identify areas for improvement and ensure each experience is exceptional. Regarding your comments, sorry for the inconvenience about birthday, we regret not having met your expectations on this occasion and we will take action on the matter to make the corresponding changes. Hoping to have the opportunity to welcome you again in the future. With service from the heart!

8/10 - 좋아요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bien para ir en familia
2024년 4월에 6박 숙박함
답변 제공: Citlali Santos - Coordinación de RRSS 님, 2024년 4월 10일
Gracias por elegirnos, es maravilloso saber que pasó unos lindos días en el hotel, disfrutando de todas las comodidades y del servicio de corazón que brindamos a nuestros huéspedes. ¡Esperamos verlo de nuevo!

8/10 - 좋아요

HARDIK Bakulkumar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service is good, food options could be better than right now. Overall good stay but needs to improve food quality and choices. Thanks for hospitality.
2024년 4월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 9일
Dear Hardik, we appreciate the time that you have invested on writing an overview of your stay with us. Hoping to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience.

10/10 - 훌륭해요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good resort for family!
2024년 4월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 9일
Hi Michelle, gratitude for your review, your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us.

8/10 - 좋아요

Catarina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 15일
Thank you for choosing us, is amazing to know that you spent a nice days in the hotel, enjoying all the ammenities and all the service from the heart that we provide to all our guest. We hope to see you again!

8/10 - 좋아요

Jesica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pienso que tenía todo lo necesario para unas buenas vacaciones
2024년 4월에 3박 숙박함
답변 제공: Citlali Santos, Coordinadora de RRSS 님, 2024년 4월 7일
Gracias por elegirnos, esperamos verte de nuevo muy pronto.

6/10 - 괜찮아요

Luis

가족 여행
Habitaciones terribles mal servicio de limpieza y mucho ruido no se puede descansar. Terrible descanso.
2024년 4월에 5박 숙박함
답변 제공: Citlali Santos, Social Media Coordinator 님, 2024년 4월 7일
Hola Luis, gracias por tus comentarios, lamentamos no haber cumplido tus expectativas en esta ocasión y esperamos recuperar tu confianza en un futuro. Saludos

10/10 - 훌륭해요

Floriza Cabbab

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s just perfect place for my family to stay. Thank you Seadust staff for the perfect service. KUDOS!
2024년 3월에 5박 숙박함
답변 제공: Citlali Santos, Social Media Coordinator 님, 2024년 4월 7일
Amazing! Thank you for choosing us! Come back soon ;)

6/10 - 괜찮아요

Sukhjeev

2024년 3월에 2박 숙박함
답변 제공: Citlali Santos, Social media Coordinator 님, 2024년 4월 7일
Thank you for your evaluation, we hope to see you again!

4/10 - 별로예요

Caroline

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Me decepcionó , la habitación no era lo que esperaba , el hotel está muy viejo, hay coarteaduras y humedad en las paredes , la fila para comer en restaurantes fue de más de una hora , y el personal no fue atento , salvo la señorita de recepción al Momento de hacer el check in, el bufete de muy mala calidad, no regresaría .
2024년 3월에 4박 숙박함
답변 제공: Citlali Santos, coordinadora de RRSS 님, 2024년 4월 7일
Hola Caroline, lamentamos no haber cumplido tus expectativas, constantemente estamos implementando cambios para mejorar y agradecemos tus comentarios. Esperamos recuperar tu confianza en un futuro. Saludos

10/10 - 훌륭해요

Anna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for a family vacation. One can find lots of activities and entertainment there. We were surprised how they included everything in such a small property. The only thing is that you won't be able to walk a lot there. The rooms were nice and clean but might need some renovations. There was a great variety of food in the main buffet and delicious dishes in the a la carte restaurants.
2024년 2월에 7박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 6일
Hi Anna, thank you for choosing us, is amazing to know that you spent a nice days in the hotel, enjoying all the ammenities and all the service from the heart that we provide to all our guest. We hope to see you again!

6/10 - 괜찮아요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its good over all. Inwill givethem At 8 they should include. Some how they convince me to Go the time share presentstion which was horrible or should I say infinity owner ship which its the same . But I refuse to buy it. Unfortunalay they like to Separate classes there
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos, Social Media Coordinator 님, 2024년 4월 7일
Hi Francisco, sorry for the inconvenience with the Infinity team. Nice to read that in general your stay was good! Thank you to choosing us.

8/10 - 좋아요

Domenica yaneth Herrera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 8일
Hi Domenica, thank you for choosing us and taking the time to leave your evaluation. We hope that you enjoyed your stay with us and it would be nice to see you again!

8/10 - 좋아요

Laura Ashley 님, Hainesport

가족 여행
좋아요: 청결 상태
Fun daytime entertainment staff. Sunday 7pm show was extremely inappropriate for kids, Tuesday show the circus was excellent. Limited hours for food, couldn’t find a place to get a cappuccino until noon everyday. Long waits at the better restaurants due to not being able to make reservations. Very slippery pool decks - saw countless amount of kids fall, as well as adults! Pool waitress Catalina was absolutely fantastic and very attentive, find her and you are set at the pool for drinks all day! Found it odd there was no lifeguard actively watching the pool especially With all the floats and action going on. The shower/bathroom is very outdated. Our tv also did not work properly in the room but we didn’t bother to complain. If we needed extra towels they responded very quickly and room service was also prompt.
2024년 3월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 5일
Hi Laura! thank you for choosing us and taking the time to leave your evaluation. We hope that you enjoyed your stay with us and it would be nice to see you again!

10/10 - 훌륭해요

Samreen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to beach
2024년 3월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 5일
Hi Samreen! Thank you for choosing us and taking the time to leave your evaluation. We hope that you enjoyed your stay with us and it would be nice to see you again!

4/10 - 별로예요

Marie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 5일
We appreciate your evaluation and every feedback we receive as it helps us identify areas where we can improve to provide exceptional experiences.Hoping to have the opportunity to welcome you again in the future and demonstrate the changes.Thank you for your visit, your understanding and for allowing us to improve.

10/10 - 훌륭해요

Krystin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very many options for kids dining other than the buffet but some restaurants were accommodating. Overall, stay was great.
2024년 3월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 4일
Hi Krystin, we really appreciate your kind words and celebrate that you had an amazing days with us. All our staff provide the best of them for our guest. Come back soon!

6/10 - 괜찮아요

efrain

가족 여행
좋아요: 직원 및 서비스
The property needs upgrading. My room light flickered and my safe didn't work. If felt like room needed to be booked to perform maintenance. Although food was good. Lost my headbuds after checking my nike bag. I was looking for them were i left in myside pocket. The bag was returned late and no headbuds. Exercise machines didnt work. Needs maintenance and upgrading.
2024년 3월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 3일
Thank you for took time to evaluated us. We apologize for any inconvenience you experienced. Your feedback is invaluable, and we'll work to ensure that these issues are addressed promptly. We hope to regain your trust in the future and provide you with a better experience. Regards.

10/10 - 훌륭해요

Karina

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The waiter's attitude at the Manhattan restaurant left much to be desired. Unfortunately, it was very negative and detracted from an otherwise enjoyable dining experience.
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 3일
Hi Karina, we apologize for any inconvenience you experienced. Your feedback is invaluable, and we'll work to ensure that these issues are addressed promptly. Hoping to have the opportunity to welcome you again in the future and demonstrate the changes.

10/10 - 훌륭해요

Sameer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice partial seaview and spacious rooms, lots of food options, good entertainment shows, hospitable staff. We had nice trip at this resort.
2024년 3월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 2일
Hi Sameer! Thank you for choosing us, is amazing to know that you spent an amazing days in the hotel, enjoying the ammenities and all the service from the heart that we provide to our guests. We hope to see you again!

8/10 - 좋아요

Natascha Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 3일
Hi Natascha, thank you for choosing us and taking the time to leave your evaluation. We hope that you enjoyed your stay with us and it would be nice to see you again!!

10/10 - 훌륭해요

Irene 님, Surrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 2일
Hi Irene! We really appreciate your kind evaluation and celebrate that you had an amazing days with us. All our staff provide the best for our guest. Come back soon!

10/10 - 훌륭해요

Joanquina

좋아요: 편의 시설/서비스
Everything about the place was amazing staff was pleasant
2024년 3월에 4박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 1일
Hi! Thank you for choosing us, is amazing to know that you spent a nice days in the hotel, enjoying all the ammenities and all the service from the heart that we provide to all our guest. We hope to see you again!

10/10 - 훌륭해요

Rohit

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for family reunion!
2024년 3월에 5박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 1일
Hi Rohit! Thank you for choosing us, is amazing to know that you spent a nice days in the hotel, enjoying all the ammenities and all the service from the heart that we provide to all our guest. We hope to see you again!

8/10 - 좋아요

Charmaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice family resort but could use some updating of the rooms/furniture.
2024년 3월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 3월 30일
We appreciate your comments about your recent stay at our hotel and value every feedback we receive as it helps us identify areas where we can improve to provide exceptional experiences. Hoping to have the opportunity to welcome you again in the future and demonstrate the changes. Thank you for your visit!

8/10 - 좋아요

Elethia

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 4월 1일
Hi Elethia, thank you for choosing us! Is amazing to know that you spent a nice days in the hotel, enjoying all the ammenities and all the service from the heart that we provide to all our guest. We hope to see you again!

10/10 - 훌륭해요

HIRONORI

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Estaba poquito difícil para usar llave.
2024년 3월에 2박 숙박함
답변 제공: Citlali Santos - Coordinadora de Social Media 님, 2024년 3월 30일
Gracias por elegirnos, es maravilloso saber que experimentó lindos días en el hotel, disfrutando de todas las comodidades y del servicio de corazón que brindamos a nuestros huéspedes. ¡Esperamos verlos de nuevo!

10/10 - 훌륭해요

Leslie Ann

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were soo helpful and kind in every way! The enthusiasm of the entertainment staff helped us loosen up and keep the the good vibes rolling! Lots of food options and plenty of fun to be had around the pool and on the beautiful beach area.
2024년 3월에 5박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 3월 29일
Hi Leslie, thank you for choosing us, is amazing to know that you spent an amazing days in the hotel, enjoying the ammenities and all the service from the heart that we provide to our guests. We hope to see you again!

10/10 - 훌륭해요

Simona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
its epic and roomy
2024년 3월에 5박 숙박함
답변 제공: Citlali Santos - Social Media Coordinator 님, 2024년 3월 29일
Hi Simona, thank you for choosing us, is amazing to know that you spent an amazing days in the hotel, enjoying the ammenities and all the service from the heart that we provide to our guests. We hope to see you again!

10/10 - 훌륭해요

Jatinder Preet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Citlali Santos, Social Media Coordinator 님, 2024년 3월 30일
Hi Jatinder, thank you for choosing us! It was a pleasure your stay and provide a service from the heart. We hope that you enjoyed all the amenities. see you soon!