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AC 호텔 바이 메리어트 앙바사되르 앙티브 - 주앙 레 팽 여행 후기

4 out of 5
AC 호텔 바이 메리어트 앙바사되르 앙티브 - 주앙 레 팽
50/52 Avenue des Sables Antibes, Antibes, Alpes-Maritimes

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 477개 이용 후기 중 165개" "
평점 8 - 좋아요. 477개 이용 후기 중 182개" "
평점 6 - 괜찮아요. 477개 이용 후기 중 71개" "
평점 4 - 별로예요. 477개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 477개 이용 후기 중 17개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 굉장히 좋고, 호텔 자체가 깨끗하고 쾌적합니다! 수영장 풀도 잘 이용했어요 다만 테라스에서 옆집과 인사할 뻔.. 그리고 주차료 따로 지불입니다.
2018년 7월에 1박 숙박함

4/10 - 별로예요

GILLES

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Dommage que l’on ne puisse utiliser la climatisation à sa guise. Quand je suis arrivé dans la chambre face au soleil il faisait très chaud même en ouvrant la fenêtre. J’ai du dormir la fenêtre ouverte. Très bon accueil du personnel et pu faire le checkin en avance. Les chambres sont vieillottes et méritent une rénovation. Bon petit déjeuner.
2023년 11월에 1박 숙박함
답변 제공: Christian 님, 2023년 11월 26일
Cher Client,Nous vous remercions de votre commentaire et sommes très sincèrement navrés que les prestations apportées n’aient pas été à la hauteur de vos attentes. Croyez que nous avons pour souci constant d’accroître la qualité de nos services et que nous sommes très sensibles aux retours de nos clients.Nous vous sommes dans tous les cas reconnaissants de nous aider à améliorer la qualité de nos services en partageant votre avis avec nous et espérons avoir le plaisir de vous accueillir à nouveau parmi nous très prochainement afin de vous démontrer notre engagement à toujours plus et mieux vous satisfaire.Sincères salutations

10/10 - 훌륭해요

Christophe

2023년 11월에 3박 숙박함
답변 제공: Christian 님, 2023년 11월 26일
Cher Client,Je tiens à vous remercier pour la notation qui nous fait grand plaisir à tous ! Nous avons été ravis de vous accueillir et nous sommes très reconnaissants d'avoir pris le temps de remplir notre questionnaire de satisfaction, Nous mettons tout en œuvre pour offrir un service personnalisé et un accueil authentique à chacun de nos hôtes. Votre note nous encourage dans la poursuite de nos efforts, soyez persuadés que nous vous servirons toujours avec le même plaisir lors de vos prochaines visites !Sincères Salutations

10/10 - 훌륭해요

Prune

2023년 10월에 1박 숙박함
답변 제공: Christian 님, 2023년 10월 13일
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins.It was truly a pleasure to serve you.The whole team sincerely wants to thank you for your note !Thank you for staying at the AC Hotel Ambassadeur and we hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely,

10/10 - 훌륭해요

Britt-Marie

2023년 9월에 7박 숙박함
답변 제공: Christian Rahal 님, 2023년 10월 29일
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins.It was truly a pleasure to serve you.We hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely

10/10 - 훌륭해요

George

2023년 9월에 2박 숙박함
답변 제공: Christian 님, 2023년 9월 26일
Cher ClientNous sommes ravis d'avoir été l'hôtel que vous avez choisi lors de votre récent séjour à Antibes Juan les Pins. C'était vraiment un plaisir de vous servir.Merci beaucoup pour votre note.Nous espérons que vous choisirez de créer d'autres souvenirs avec nous lorsque vos voyages vous ramèneront à Antibes Juan les Pins.Sincèrement

10/10 - 훌륭해요

Maria Helena 님, Vancouver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, close to shops and restaurants. Newer neighborhood but walking distance to the old town. It is a bit of a walk from the train station and definitely not flat. We took a cab as I was not aware that there were 2 train stations in Antibes.
2023년 9월에 2박 숙박함
답변 제공: Christian 님, 2023년 9월 12일
Dear Guest,Thank you for your comment. We are pleased to read that you have appreciated your stay among us. We are glad to know that you enjoyed your Marriott experience. We hope to welcome you back soon! Best regards,

8/10 - 좋아요

Anders Kranmo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel!
We stayed in a family room with plenty of space. Two rooms and two balconies. The outdoor pool is great. The breakfast is pretty basic and overprized. Sometimes there was a sewer-like smell from the bathroom in our room, but overall we were very satisfied with our stay. The staff is friendly and helpful.
2023년 9월에 5박 숙박함
답변 제공: Christian 님, 2023년 9월 12일
Thank you for your comment.We are pleased to read that you have appreciated your stay among us.We are glad to know that you enjoyed your Marriott experience. We hope to welcome you back soon! Best regards,

4/10 - 별로예요

Laurent

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 10박 숙박함
답변 제공: Christian 님, 2023년 9월 8일
Dear Guest,Thank you for choosing to stay at the AC Hotel Ambassadeur Antibes- Juan les Pins and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Antibes Juan les Pins.

8/10 - 좋아요

Edoardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buona pulizia ma camera rifatta tardi alle 17.00
2023년 8월에 5박 숙박함
답변 제공: Christian 님, 2023년 9월 5일
We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you.Thank you so much for your note.We hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely,

10/10 - 훌륭해요

Samir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Christian 님, 2023년 9월 5일
We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you.Thank you so much for your note.We hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely,

4/10 - 별로예요

Adrien

2023년 8월에 4박 숙박함
답변 제공: Christian 님, 2023년 9월 5일
Dear Guest,Thank you for choosing to stay at the AC Hotel Ambassadeur Antibes- Juan les Pins and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Antibes Juan les Pins.Sincerely

8/10 - 좋아요

Kenneth Vikkelsø

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fint hotel hvor alt fungerer og venligt personale
Super hotel og venligt personale. Især David i receptionen var ouststanding ved check in. Dejlig morgenmad og pool-område. Ligger centralt. Alt fungerer på hotellet, men det kunne dog godt trænge til lidt modernisering, da det hele er lidt slidt i kanterne efterhånden.
2023년 7월에 7박 숙박함
답변 제공: Christian Rahal 님, 2023년 9월 5일
Mille mercis pour vos éloges qui nous encouragent à poursuivre nos efforts pour continuer à offrir le service le plus attentionné possible. Merci également d'avoir cité David a qui je transmet votre message.Nous espérons tous avoir le plaisir de vous accueillir lors de votre prochain séjour azuréen.Sincère Salutations

10/10 - 훌륭해요

Tor Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 7박 숙박함
답변 제공: Christian 님, 2023년 9월 5일
We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you.Thank you so much for your note.We hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Christian 님, 2023년 9월 5일
We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you.Thank you so much for your note.We hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely,

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel très agréable et très propre mais dommage le parking est horrible sales est l’ascenseur est en panne donc 3 étage à pied
2023년 7월에 2박 숙박함
답변 제공: Rahal Christian 님, 2023년 7월 29일
Cher Eric,Merci pour votre message,Notre parking au -2 est malheureusement en rénovation, nous sommes désolé du dérangement occasionné.Nous espérons que vous choisirez de créer d'autres souvenirs avec nous lorsque vos voyages vous ramèneront à Antibes Juan les PinsSincères salutations

10/10 - 훌륭해요

Bolette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt hotel: gode faciliteter, fremragende service, dejlig beliggenhed.
2023년 7월에 8박 숙박함
답변 제공: Rahal Christian 님, 2023년 7월 29일
Dear Bolette,Thank you so much for your comment. We are pleased to read that you feel like home when you come in our hotel! Indeed, the whole team works to give to our customers the best Marriott experience. The best is yet to come and we hope to welcome you back soon! Best regards,

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hôtel bien situé, un peu sans âme comme tous ces grands hôtels. Vue inintéressante (enfin ce n'est pas très important car le centre ville avec cafés et restos est à 200m). Un joli parc est proche. Personnel accueillant. Le petit déjeuner ferme top tôt à 10h30, politique inapproprié en période de festival ou pour le gens qui veulent sortir. La piscine manque de jacuzzi, buses (corrects) de massage, etc. et on n'est pas assez à l'ombre. Pas de linges de plage.
2023년 7월에 6박 숙박함
답변 제공: Rahal Christian 님, 2023년 7월 29일
Cher Daniel,Je voudrais tout d'abord, sincèrement vous remercier d'avoir pris votre précieux temps pour partager avec nous votre expérience à l’AC Ambassadeur lors de votre récent séjour à Juan les pins.Croyez que nous avons pour souci constant d’accroître la qualité de nos services et que nous sommes très sensibles aux retours de nos clients.Nous espérons que vous choisirez de créer d'autres souvenirs avec nous lorsque vos voyages vous ramèneront à Antibes Juan les PinsSincères salutations

10/10 - 훌륭해요

Mustafa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Rahal Christian 님, 2023년 7월 29일
Dear Mustafa,We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you.The whole team sincerely wants to thank you for your kind feedback!We are all very touched by your support and appreciate that you took the time off to share your positive rating.Thank you for staying at the AC Hotel Ambassadeur and we hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely,

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic location away from the more busy areas yet still super close to the beach and walkable to Antibes centre. Balcony on the 5th floor had a lovely view over the surrounding area. Rooms were standard hotel rooms, clean and perfect for what you need. The (small) indoor pool was a great pre check out treat.
2023년 5월에 2박 숙박함
답변 제공: Rahal Christian 님, 2023년 6월 25일
Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you.Thank you so much for your note,We hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely,

8/10 - 좋아요

Jean-Pierre

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En plein centre d'Antibes
Hôtel bien situé, pratique et confortable. Tous les services sont disponibles facilement et le personnel est trés sympathique et acceuillant.
2023년 5월에 3박 숙박함
답변 제공: Rahal Christian 님, 2023년 6월 25일
Cher Jean-Pierre,Quel bonheur de lire votre commentaire en ceDimanche matin !! Vous me voyez ravi que vous ayez passé un séjour agréable parmi nous et je ne manquerais pas de transmettre votre satisfaction à mon équipe. Nous espérons tous avoir le plaisir de vous accueillir lors de votre prochain séjour azuréen.Sincères salutations

2/10 - 너무 별로예요

JOHN

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the worst hotels I have ever stayed in and certainly inadequate in many ways. Some very rude staff members (also two very good ones) severely limited dining options, not terribly clean, cold room, and just very, very, tired. But NOT particularly cheap.
2023년 5월에 2박 숙박함
답변 제공: Rahal Christian 님, 2023년 5월 23일
Dear Guest,We would like to thank you for taking the time to leave a review about your experience among us.First of all, let me apologize for the inconveniences you met in our property. We do our best to deliver a high quality standard from the lobby to the rooms.This feedback really helps us to improve the entire services of the AC Ambassadeur Hotel especially from our valued guests.Be sure, we will share your comments to fix your observations in order to avoid this issue in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Antibes Juan les Pins.

8/10 - 좋아요

Helen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shame about the pool
Lovely hotel in a good area, only gripe was that the indoor pool was out of action for all of our visit, when you are visiting in April you need the indoor pool
2023년 4월에 3박 숙박함
답변 제공: Christian Rahal 님, 2023년 5월 6일
Dear Helen,Thank you for taking the time to let us know about your experience while staying with us.Your experience during your stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the respective leadership team to ensure the necessary guidelines are in place and reviewed to prevent this kind of issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.Kindest Regards

10/10 - 훌륭해요

dorothy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful
2023년 4월에 3박 숙박함
답변 제공: Christian Rahal 님, 2023년 5월 6일
Dear Dorothy,We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you.The whole team sincerely wants to thank you for your kind feedback!We are all very touched by your support and appreciate that you took the time off to share your positive rating.Thank you for staying at the AC Hotel Ambassadeur and we hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely,

10/10 - 훌륭해요

dorothy

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
wonderful hotel and great employees. ex cellist services!
2023년 4월에 1박 숙박함
답변 제공: Christian Rahal 님, 2023년 5월 6일
Dear Dorothy,We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you.The whole team sincerely wants to thank you for your kind feedback!We are all very touched by your support and appreciate that you took the time off to share your positive rating.Thank you for staying at the AC Hotel Ambassadeur and we hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins.Sincerely,

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Christian Rahal 님, 2023년 5월 6일
Cher Christine,Je tiens à vous remercier pour la notation qui nous fait grand plaisir à tous ! Nous avons été ravis de vous accueillir et nous sommes très reconnaissants d'avoir pris le temps de nous laisser une note positive. Nous mettons tout en œuvre pour offrir un service personnalisé et un accueil authentique à chacun de nos hôtes. Votre note nous encourage dans la poursuite de nos efforts, soyez persuadés que nous vous servirons toujours avec le même plaisir lors de vos prochaines visites !Sincères Salutations

6/10 - 괜찮아요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Christian Rahal 님, 2023년 3월 25일
Dear Mr Vincent,Thank you for choosing to stay at the AC Hotel Ambassadeur Antibes- Juan les Pins and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued customer.Kindest regards

10/10 - 훌륭해요

adi and

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 5박 숙박함
답변 제공: David 님, 2022년 10월 29일
Dear Guest.Thank you for sharing your satisfaction. Best regards.

10/10 - 훌륭해요

André

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 3박 숙박함
답변 제공: Carol 님, 2022년 10월 13일
Thank you very much for this generous mark.We hope to welcome you soon again.Best regards,Reception Team

10/10 - 훌륭해요

Kenneth

2022년 9월에 4박 숙박함
답변 제공: Carol 님, 2022년 10월 13일
Thank you very much for this generous mark.We hope to welcome you soon again.Best regards,Reception Team

10/10 - 훌륭해요

Edoardo

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima struttura con servizi all"altezza
2022년 8월에 5박 숙박함
답변 제공: Carol 님, 2022년 10월 13일
Thank you very much for this generous mark.We hope to welcome you soon again.Best regards,Reception Team

4/10 - 별로예요

Moritz

2022년 8월에 2박 숙박함

8/10 - 좋아요

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가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 7월에 10박 숙박함

10/10 - 훌륭해요

Tore

2022년 7월에 2박 숙박함

8/10 - 좋아요

Gunnar

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 7박 숙박함

10/10 - 훌륭해요

Bolette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk hotel
Det hele var fantastisk: værelse, morgenmad, diverse faciliteter, beliggenhed, personale …
2022년 7월에 7박 숙박함

10/10 - 훌륭해요

Joëlle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hôtel à côté de tous
Belle hôtel belle chambre avec vue sur la piscine service impeccable
2022년 7월에 8박 숙박함

8/10 - 좋아요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel extremement bien situé dans le centre de Juan les Pins, avec une piscine accessible 24/24 tout comme une petite epicerie dans l’hotel, il y a aussi de nombreux commerces et restaurants juste au abords. Néanmoins un peu cher par rapport à certains équipements
2022년 6월에 1박 숙박함
답변 제공: Rahal Christian 님, 2022년 7월 11일
Cher Client, Nous vous remercions de l'intérêt que vous portez à notre hôtel et du temps que vous avez passé à partager votre commentaire. Votre satisfaction est la plus belle récompense, Dans l'attente du plaisir de vous accueillir de nouveau à l’Hotel AC Ambassadeur, je vous prie de croire, en mes plus sincères salutations.

2/10 - 너무 별로예요

Sabrina

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함
답변 제공: Rahal Christian 님, 2022년 6월 25일
Dear sabrina, Nous vous remercions d'avoir choisi de séjourner à l'AC Hotel Ambassadeur Antibes- Juan les Pins et de nous avoir fait part de votre notation dans l'enquête de satisfaction des clients. Offrir le plus haut niveau d'hospitalité est notre priorité numéro un et nous nous excusons sincèrement de ne pas avoir répondu à vos attentes. Afin d'améliorer notre qualité de service et les notes très basses que vous nous avez attribuées, j'aimerais avoir plus de détails pour nous permettre de mieux comprendre ce qui a affecté votre séjour de manière négative. Une fois de plus, nous vous remercions pour vos commentaires et nous espérons pouvoir vous servir à nouveau lorsque vos voyages vous ramèneront à Antibes Juan les Pins. Sincères salutations

8/10 - 좋아요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well situated for bars ,restaurants, shops, beaches within Juan Les Pins. wonderful staff
2022년 6월에 4박 숙박함
답변 제공: Christian Rahal 님, 2022년 6월 9일
Dear Michael, Thank you so much for your comment. We are pleased to read that you feel like very well when you come in our hotel! Indeed, the whole team works to give to our customers the best Marriott experience. The best is yet to come and we hope to welcome you back soon! Best regards,

10/10 - 훌륭해요

Edoardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima accoglienza piscina gradevole camere abbStanza luminose
2022년 5월에 5박 숙박함
답변 제공: Christian Rahal 님, 2022년 6월 9일
Dear Edoardo, We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you. The whole team sincerely wants to thank you for your kind feedback! We are all very touched by your support and appreciate that you took the time off to share your positive rating. Thank you for staying at the AC Hotel Ambassadeur and we hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins. Sincerely,

10/10 - 훌륭해요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함
답변 제공: Christian Rahal 님, 2022년 6월 9일
Dear Priscilla, We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you. The whole team sincerely wants to thank you for your kind feedback! We are all very touched by your support and appreciate that you took the time off to share your positive rating. Thank you for staying at the AC Hotel Ambassadeur and we hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins. Sincerely,

10/10 - 훌륭해요

Jerry

2022년 5월에 3박 숙박함

10/10 - 훌륭해요

claudio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottimo soggiorno…siamo stati diverse volte ed e’ sempre un piacere ritornarci
2021년 11월에 1박 숙박함
답변 제공: David 님, 2021년 12월 1일
Grazie per il tuo feedback. Speriamo di vedervi presto. Cordiali saluti.

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Christian and his staff went out of the way to make sure our stay was memorable. During this time of Covid things are a bit different. The hotel was spotless and you felt safe there. It is located close to all the beaches and restaurants and convenient to the rail station. If you wish to explore Cote d' Azur by rail or tour, seeing everything from Monaco to Cannes, this is the hotel to be staying. We were returning to Canada after our stay there and Alain called and arranged our Covid tests and was very helpful on several matters. The rest of the staff were as considerate and helped us print out the necessary travel documents you require for international travel. We would stay there again and as we said this hotel is ideal to use as a base to explore Cote d' Azur Don and Jeanette, Canada
2021년 10월에 4박 숙박함
답변 제공: Christian Rahal 님, 2021년 11월 1일
Dear Donald, We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you. We appreciate your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We hope you choose to create more memories with us whenever your travels bring you back to Antibes Juan les Pins. Hello to Jeannette ;) Sincerely,

4/10 - 별로예요

Marianne

좋아요: 직원 및 서비스
bien placé mais bruyant.
Pour notre malheur, un mariage avait choisi de loger ses invités dans cet hotel. Des personnes tres mal elevées(injures!) et tres bruyantes (retour à 3H du matin..) . Par contre, suite à nos plaintes, la direction a eu un geste commercial tres apprécié, ils nous ont transféré dans une suite tres agreable. cet hotel est bien placé mais tres bruyant, l'atrium central est une caisse de raisonnance.
2021년 10월에 4박 숙박함
답변 제공: Christian Rahal 님, 2021년 11월 1일
Chère Madame, Cher Monsieur, Nous vous remercions de votre commentaire et sommes très sincèrement navrés que les prestations apportées n’aient pas été à la hauteur de vos attentes. Croyez que nous avons pour souci constant d’accroître la qualité de nos services et que nous sommes très sensibles aux retours de nos clients. Nous serions ravis de vous accueillir à nouveau, avec la promesse que votre expérience passée, si négative soit-elle, était le fruit d’un ensemble de facteurs exceptionnels qui ne traduisent en aucun cas notre fonctionnement habituel et ne saurait se renouveler. Sincères salutations

6/10 - 괜찮아요

Fallone

2021년 10월에 3박 숙박함
답변 제공: Christian Rahal 님, 2021년 11월 1일
Dear Guest, Thank you for choosing to stay at the AC Hotel Ambassadeur Antibes- Juan les Pins and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. In order to improve our quality of service and the very low ratings you have given us, I would like to have more details to allow us to better understand what affected your stay in a negative way. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back

8/10 - 좋아요

Per

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Utmärkt läge med god standard
Som gammal Marriott gäst med stor erfarenhet från Amerikanska Marriott resorts, så kan man konstatera att denna anläggning inte fullt lever upp till tidigare erfarenheter. Dock helt ok. boende med god standard och utmärkt läge nära strand och stad. Bra service och trevlig personal. Frukosten dock onödigt dyr. Vi hade lite otur med strömavbrott just på vårt rum en natt, men det fixades snabbt av personalen.
2021년 10월에 3박 숙박함
답변 제공: Christian Rahal 님, 2021년 11월 1일
Dear Guest, We would like to thank you for taking the time to leave a review about your experience among us on Expedia. First of all, let me apologize for the inconveniences you met in our property. We do our best to deliver a high quality standard from the lobby to the rooms. This feedback really helps us to improve the entire services of the AC Ambassadeur Hotel especially from our valued guests. Be sure, we will share your comments to fix your observations in order to avoid this issue in the future. We hope to have another chance to welcome you at the AC Ambassadeur Hotel for your next trip.

8/10 - 좋아요

Editha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vi har blitt oppgradert med junior suite 😊. Folk som jobber på hotellet er veldig hjelpsomme.
2021년 9월에 10박 숙박함
답변 제공: Christian Rahal 님, 2021년 10월 1일
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you. We appreciate your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Sincerely

8/10 - 좋아요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 4박 숙박함
답변 제공: Christian Rahal 님, 2021년 10월 1일
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Antibes Juan les Pins. It was truly a pleasure to serve you. The whole team sincerely wants to thank you for your kind feedback! We are all very touched by your support and appreciate that you took the time off to share your positive rating.