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풀먼 칸 망들리유 루아얄 카지노 호텔 여행 후기

4 out of 5
풀먼 칸 망들리유 루아얄 카지노 호텔
605 Avenue Du General De Gaulle, Mandelieu-La-Napoule, Alpes-Maritimes

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 453개 이용 후기 중 206개" "
평점 8 - 좋아요. 453개 이용 후기 중 153개" "
평점 6 - 괜찮아요. 453개 이용 후기 중 51개" "
평점 4 - 별로예요. 453개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 453개 이용 후기 중 21개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

yoonseo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 4박 숙박함

10/10 - 훌륭해요

franck

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très sympa
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Maurizio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
@@@@@z@
2024년 3월에 2박 숙박함
답변 제공: Alessandro CRESTA - General Manager 님, 2024년 3월 27일
Caro Maurizio,Grazie per l'eccellente valutazione di 5/5. Siamo lieti di vedere che il vostro soggiorno vi ha soddisfatto a tutti i livelli. Io e tutto il mio team ci impegniamo a fornirti la migliore esperienza con noi. Non vediamo l'ora di darvi il benvenuto al Pullman Cannes Mandelieu.Cordiali saluti.

10/10 - 훌륭해요

Martina

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Alessandro CRESTA - General Manager 님, 2024년 3월 27일
Cara Martina, Grazie per l'ottima valutazione!Siamo lieti che avrete ricordi molto belli del vostro soggiorno. La vostra soddisfazione è il nostro più grande successo.Non vediamo l'ora di darvi il benvenuto al Pullman Cannes Mandelieu.Cordiali saluti.

10/10 - 훌륭해요

Isna

2024년 1월에 4박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2024년 1월 15일
Merci Isna pour votre note 5/5.A très bientôt au Pullman Cannes Mandelieu.Cordialement.

10/10 - 훌륭해요

Nabil

2023년 12월에 1박 숙박함
답변 제공: Marie VOYER - Responsable Expérience Client 님, 2023년 12월 19일
Cher Nabil, Merci pour cette superbe note ! Nous sommes enchantés de constater que votre séjour vous a comblé sur tous les plans. Toute mon équipe et moi-même avons à cœur de vous faire vivre la meilleure expérience chez nous. Au plaisir de vous recevoir de nouveau au Pullman Cannes MandelieuCordialement.

10/10 - 훌륭해요

Andrew

2023년 11월에 4박 숙박함
답변 제공: Marie VOYER - Responsable Expérience Client 님, 2023년 12월 19일
Cher Andrew, Merci pour ce 10/10 ! Au plaisir de vous recevoir de nouveau au Pullman Cannes Mandelieu.Cordialement.

6/10 - 괜찮아요

David

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not worth the price
Hotel is in need of renovation. The service staff were not friendly and some were rude. Changed rooms twice to get one that was updated. The breakfast was adequate but lots of room for improvment.
2023년 10월에 3박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 11월 17일
Dear David,Thank you for taking the time to share your thoughts with us.Although we would have preferred your experience to have been more enjoyable, your feedback and impressions are very important to us, as they help us improve our services on a daily basis. The satisfaction of our guests is our priority, but apparently, we did not succeed this time.Please know that we maintain the hotel throughout the year according to the activity and our retro-planning. If you give us the opportunity to win back your trust, we will be happy to offer you the best that our guests enjoy every day.Best regards.

8/10 - 좋아요

Sysilia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 11월 17일
Chère Sysillia,Merci et au plaisir de vous accueillir de nouveau au Pullman Cannes Mandelieu.Cordialement.

6/10 - 괜찮아요

Jaclyn

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel & Room was beautiful, Check-in staff was awesome, however the service staff (Bar, breakfast, restaurant etc.) were very rude!
2023년 10월에 4박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 11월 17일
Dear Jaclyn,Thank you for your message.We are sorry for your feeling on our service staff. Be sure that it is not usual at all and if you can give us more details, we could improve it.Moreover, we are delighted that you appreciated our reception staff and the hotel in general.Looking forward to welcome you back soon.Best regards.

6/10 - 괜찮아요

Vincent

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 11월 17일
Cher Client,Merci de votre visite.N'hésitez pas à revenir vers nous si vous souhaitez nous donner un peu plus de détails sur votre expérience.En espérant vous recevoir de nouveau très prochainement.Cordialement.

10/10 - 훌륭해요

Heinrich

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxus am Strand
Ein angenehmes Hotel direkt am Meer. Das einzige Manko ist, dass es nach Mitternacht keinen Service auf der Terasse oder im Hotel gibt, ausschliesslich im Casino.
2023년 7월에 1박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 9월 25일
Dear Heinrich,Thank you for your wonderful review and hope to welcome you back soon at the Pullman Cannes Mandelieu.Best regards.

10/10 - 훌륭해요

patrick

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 9월 25일
Merci et à bientôt au pullman Cannes Mandelieu !

10/10 - 훌륭해요

Roland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 9월 25일
Merci et à bientôt au pullman Cannes Mandelieu !

4/10 - 별로예요

Joseph

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nous n’y retournerons pas
Impossible de changer de chambre car envahis par les séminaires car bruyant : trafic, avions, trains, paillote voisine. Repas pas à la hauteur du prix demandé Cornet glacé commandé à la piscine était plus une mousse au chocolat ! Serveur qui répond qu’il est désolé mais ne peut rien faire. Heureusement une charmante demoiselle me l’a échangé contre une vraie glace cette fois-ci Entrecôte commandée saignante arrive trop cuite Le serveur l’a ramené en cuisine mais revient en disant que le chef la considère comme saignante !!! Vu le prix des chambres, les transats devraient être inclus mais on préfère les louer à des personnes de l’extérieur La salle des petits déjeuner ressemble plus à une cantine et les chaises sont dans un état pitoyable pour un Pullman Nous ne reviendrons pas alors que nous avons déjà séjourné dans cet hôtel
2023년 9월에 6박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 9월 25일
Cher Client, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi complètement cette fois-ci. J'espère que nous aurons la chance de regagner pleinement votre confiance lors d'un prochain séjour dans notre hôtel. Cordialement.

4/10 - 별로예요

M

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overpriced and grubby
Grubby overpriced tourist hotel. Desperately in need of a good clean and general refurbishment. Stayed here many times over the years. Staff are apathetic, one server for 15 tables for lunch, waited over half an hour for a menu so gave up. Not overly busy, just woefully mismanaged. Good beach access but if you want a sun bed be prepared for a many Euro fleecing. Can and should do a whole lot better.
2023년 8월에 1박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 9월 25일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to win back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best regards.

8/10 - 좋아요

johannes martinus

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na een aantal keren een bezoek te hebben gebracht aan dit hotel bleken de kamers nog identiek. Schoon heel en veilig, maar een update zou wel mogen worden verwacht. Ligging aan strand is top. Goed zwembad (meer voor volwassenen) en net personeel, zeker in de restaurants/op het terras. Goede bedden, goed ontbijt. Niks mis mee, hoewel de inflatie hier wel erg hard lijkt te hebben toegeslagen.
2023년 8월에 7박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 9월 25일
Dear Johannes,We very much appreciate your comments regarding your stay at the Pullman Cannes Mandelieu. It is always a pleasure to receive positive feedback. Please note that we maintain the hotel throughout the year according to the activity and our retro planning. We have recently renovated all the outdoor furniture of the pool, restaurant and bar, and opened a new "rooftop" area, which you could enjoy this summer, with a new bar, restaurant, lounge area and canopy.Thank you for your loyalty and your trust.We are looking forward to welcome you bac k at the Pullman Cannes Mandelieu.Best regards.

6/10 - 괜찮아요

Joseph

좋아요: 객실의 편안함
On a refusé de nous changer de chambre car trop bruyante (route) Transats payants à la piscine
2023년 9월에 1박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 9월 25일
Cher Client,Merci de votre message.Vous aviez réservé une chambre classique avec balcon et vous ne souhaitiez pas payer de supplément pour être en chambre côté mer.Aussi, le service de transats est payant comme dans tous les hôtels 4* de la Côte d’Azur. Bien entendu, en tant que client de l’hôtel vous bénéficiez d’un tarif préférentiel en haute et basse saison. Néanmoins, nous avons la chance de bénéficier d’une situation exceptionnelle « les pieds dans l’eau » qui vous permet, si vous préférez, de vous installer sur le côté de la plage publique puis profiter de la piscine et de la plage en accès libre. Nous vous avions d'ailleurs envoyé un email lors de votre réservation.En espérant avoir la chance de vous accueillir de nouveau.Cordialement.

10/10 - 훌륭해요

Douglas

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, ideal location, weather fantastic, food very good and staff extremely helpful and courteous.
2023년 8월에 2박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 9월 25일
Dear Douglas,Thank you for your wonderful review.All those compliments are very much appreciated by our staff who works everyday to offer you the best service and satisfy you fully. Looking forward to welcoming you again very soon at the Pullman Cannes Mandelieu. Best regards.

6/10 - 괜찮아요

Abdullah

2023년 8월에 7박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 8월 25일
Merci et à bientôt au Pullman Cannes Mandelieu.

2/10 - 너무 별로예요

Kerwin

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid $1000.00 to upgrade my room and everything in the room was broken. Door broke, balcony door broke, TV broken, telephone old and broken . Staff rude. Room service slow to non existent, staff is not trained. The WORSE hotel experience. Ever. I want a refund
2023년 8월에 5박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 25일
Dear Kerwin,Thank you for taking the time to share your thoughts with us.Although we would have preferred your experience to have been more enjoyable, your feedback and impressions are very important to us, as they help us improve our services on a daily basis. The satisfaction of our guests is our priority, but apparently, we did not succeed this time.Also, it is a pity that you did not ask us during your stay, we could have intervened and provide you immediate solutions.If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience our guests look forward to every day.Best regards.

8/10 - 좋아요

Michel

2023년 8월에 3박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 9월 25일
Merci de votre message 4/5.A très bientôt au Pullman Cannes Mandelieu.Cordialement.

6/10 - 괜찮아요

CYRIL

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Attente interminable pour obtenir la chambre
2023년 8월에 1박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 8월 23일
Cher Cyril,Merci de votre message.Nous faisons toujours notre maximum pour vous donner votre chambre dès votre arrivée, même si le check-in est "à partir de" 15h. Il est vrai que le week-end du 15/08, l'affluence touristique est à son apogée et nous avons été en mesure de vous donner votre chambre à 16h.Nous espérons que vous avez apprécié la vue mer depuis votre chambre.Au plaisir de vous accueillir de nouveau au Pullman Cannes Mandelieu.Cordialement.

10/10 - 훌륭해요

Paul-Henri

2023년 8월에 4박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 8월 23일
Au plaisir de vous accueillir de nouveau au Pullman Cannes Mandelieu.Cordialement.

2/10 - 너무 별로예요

Ian

2023년 8월에 3박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 8월 23일
Merci IanA très bientôt au Pullman Cannes Mandelieu

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
SERVICE FAR AWAY FROM A 4 STAR HOTEL LIKE PULLMANN BREAKFAST CROWDED WITH PEOPLE, TABLES NOT DRESSED UP PROPERLY DUE TO A LACK IN STAFF ROOM WAS FINE AND COMFOTABLE WITH A GOOD SIZE
2023년 8월에 1박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 25일
Dear Guest,Thank you for taking the time to share your feelings with us.I am sorry to read your comment about the restaurant service, which does not reflect our habits.Also, in this period of high activity, there are busy hours at breakfast, which can affect the smooth running and speed of the service. We are sorry and are doing everything we can to fix it.Nevertheless, we are happy to read that you enjoyed the "comfort" of our “good” rooms.If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you with the great experience our guests look forward to every day.Best regards.

10/10 - 훌륭해요

Roberta

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was 10 days There with my Kids and everything was very good.
2023년 7월에 3박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 4일
Dear Roberta,Thank you for your nice review further your recent stay.All your compliments go straight to our hearts.I will not fail to share them with all my team who will be delighted to know that you have been sensitive to their sense of service.Also, it is with great pleasure that we welcome families, especially thanks to our brand new Kids Club which makes the happiness of the little ones.We look forward to welcoming you again very soon at the Pullman Cannes Mandelieu.Best regards.

4/10 - 별로예요

Björn

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old and dirty, need renovation (or tear down) badly. Food was good, but that's it.
2023년 7월에 7박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 4일
Dear Bjorn, Thank you for taking the time to write to us following your stay. Please know that we maintain the hotel throughout the year according to the activity and our retro planning. Also, we have recently renewed all the outdoor furniture of the pool, restaurant, and bar, and, set up a new "rooftop" area, which you can enjoy this summer, with a new bar, restaurant, lounge area, and canopies. However, we are delighted to read that you liked our Chef’s cuisine. I hope that we will have the chance to fully win back your trust during a future stay at our hotel. Best regards.

2/10 - 너무 별로예요

Oumessad

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Je suis très déçu de la propreté des chambres de plus le personnel est desagrable
2023년 7월에 1박 숙박함
답변 제공: Marie VOYER Responsable Relation Client 님, 2023년 8월 2일
Cher Oumessad,Merci de nous avoir fait part de votre ressenti, bien que j'en sois très surprise.Nous sommes très vigilants avec la propreté et faisons des contrôles quotidiens à différentes reprises. Comme vous pourrez le lire sur différentes plateforme, nous recevons toujours d'excellents commentaires sur la gentillesse et le professionnalisme de notre équipe.N'hésitez pas à m'en dire un peu plus pour que je puisse en assurer un suivi.Cordialement.

10/10 - 훌륭해요

CAROLINE

2023년 7월에 8박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 2일
Merci Caroline pour votre note 10/10.Au plaisir de vous accueillir de nouveau au Pullman Cannes Mandelieu.Cordialement.

6/10 - 괜찮아요

Vegard

좋아요: 숙박 시설 상태 및 시설
Dårlig betjening
Helt kaos på frokost. Sløv betjening. Utrolig grisete og rotete. Siste natt ble vårt rom rengjort kl 17. Hadde ikke forhåndsbestilt frokost hadde vi visst hvordan det var. Ellers bra beliggenhet og hotel.
2023년 7월에 3박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 4일
Dear Vegard, Thank you for taking the time to give us your feedback. In this period of high activity, there are hours when breakfast is very busy, which can affect the smooth running of the service. Also, we are sorry that the room service did not live up to your expectations. We always do our best to ensure that the service is as fast as possible. Nevertheless, please note that arrival rooms are given priority over overnight stays. However, we are delighted to read that you enjoyed our hotel and our unique location “on the edge of the sea”, on the French Riviera, with direct access to the beach and the entire seaside. If you give us the opportunity to win back your trust, I can assure you that we will do our best to provide you with the great experience our guests look forward to every day. Best regards.

10/10 - 훌륭해요

Jennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 2일
Thank you for your kind review.We are looking forward to welcome you back soon.Best regards.

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a fantastic vacation here; the staff are excellent. Very attentive, very classy and from the moment you arrive you know that these guys run a tight ship. Very reasonable price for valet parking too (15 Euro)... The massage at the spa was one of the best I've ever had. Can't say enough good things about the spa staff. Minor disappointments; the "fitness room" is essentially a bug empty room with a couple of home gym cardio machines, some mats and a very haphazard Dumbbell rack. I wish they had better gym equipment. Finally, the food at the restaurant is ok, but could be better. We ended up only eating at the hotel restaurant twice during our stay because it was unremarkable but convenient. However there are several great restaurants within walking distance which is one of the reasons we chose here anyway. Overall would definitely come back.
2023년 7월에 4박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 4일
Dear Nicholas, Thank you very much for this warm comment. Please note that in our fitness we provide some equipment for those who want to keep fit, although we do not have all the equipment present in other gyms. However, if you want more personalized training, you can book a session with our coach. For your information, we planned to change completely our fitness equipment at the end of the year with new and more products. Nevertheless, we are delighted to have been able to make you live a "fantastic" stay thanks to all our services and benefits. And I will not fail to share your compliments with all my team and especially the masseuses of the Royal The Institute who will be delighted to know that you have been sensitive to their care. We look forward to your next stay at the Pullman Cannes Mandelieu! Best regards.

10/10 - 훌륭해요

Nicolas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pour la vue des chambres et la plage privée
Personnel agréable et soucieux du confort des clients. Excellent accueil. Les atouts de cet hotel son clairement la vue depuis les chambres balcon avec vue mer et la plage privee avec acces direct à la mer. Buffet petit dej très bon. Un seul bémol : les cocktails (excellents) servis dans des verres en plastic blanc qui ne sont pas moches mais qui font cheap, et j'aime voir ce que contient mon verre.
2023년 7월에 1박 숙박함
답변 제공: Marie VOYER Responsable Relation Client 님, 2023년 8월 4일
Cher Nicolas,Merci pour votre « excellent » message qui nous touche sincèrement. Il est vrai que notre sens de l’accueil est souvent plébiscité par nos hôtes, et je ne manquerai pas de partager vos compliments avec toute mon équipe qui sera ravie de savoir que vous avez été sensibles à leur sens du service. Aussi, nous bénéficions d’un emplacement unique sur la Côte d’Azur, avec un accès direct sur la plage et tout le bord de mer, et une vue imprenable sur la Méditerranée depuis les chambres, qui fait le bonheur de nos clients dont vous faites partie. Au plaisir de vous accueillir de nouveau très prochainement au Pullman Cannes Mandelieu. Cordialement.

2/10 - 너무 별로예요

marilyn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This facility has a mold problem. The shower water spills copiously on the adjacent bathroom carpet, in both rooms we were in. The mold smell in these rooms was unbelievable. Had to sleep with the balcony door wide open to minimize the smell. The management seems oblivious to this very obvious problem. My advice is to stay away. By the way, the everything looks dirty in this hotel, except for the lobby.
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Yvette 님, Manvel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location away, clean, friendly staff, great views from the balcony.
2023년 7월에 1박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 4일
Dear Yvette, What a pleasure to read you! Thank you for these nice compliments. Indeed, we enjoy a unique location on the French Riviera, with direct access to the beach and the entire seaside, which makes the happiness of our customers including you. Also, we are delighted that you have appreciated the quality of our rooms, not to mention the "superb" view that is very often acclaimed. In addition, we are happy to read that you appreciated the sympathy of our team who make sure to offer you the best experience every day. We look forward to welcoming you again for your next stay at the Pullman Cannes Mandelieu. Best regards.

2/10 - 너무 별로예요

Mikolay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very poor soundproofing
2023년 6월에 11박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 2일
Dear Guest,Thank you for your feedback.We apologize for the inconvenience and hope you will have the opportunity to wi back your trust.Best regards.

4/10 - 별로예요

Jay

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was old and run down. Guy at restaurant was about as rude as one could be. And what they don’t tell you is they charge you for lounge chairs at the pool becuase they open access to the public.
2023년 7월에 3박 숙박함
답변 제공: Marie VOYER Guest Experience Manager 님, 2023년 8월 4일
Dear Jay,Thank you for taking the time to write to us following your stay. Please know that we maintain the hotel throughout the year according to the activity and our retro planning. Also, we have recently renewed all the outdoor furniture of the pool, restaurant, and bar, and, setting up a new "rooftop" area, which you can enjoy this summer, with new bar, restaurant, lounge area and canopies. Moreover, I am very surprised by your comment regarding our server because it does not correspond to our usual standards. We will try to find out what happened and improve it. Thank you for letting us know. Finally, the deckchair service is available for a fee, as it is in all 4 * hotels on the French Riviera. Of course, as a hotel guest, you benefit from a preferential rate in low and high season. However, sunbed prices are indicated on our website, in booking confirmations as well as when you check in on your arrival. Also please note that during summer when the tourist influx is at its peak, the deckchair service is only open to external guests if there is room left on the same day.Nevertheless, we are fortunate to benefit from an exceptional location "on the edge of the sea" which allows you if you prefer to settle on the public beach and enjoy the beach and the swimming pool with free access. If you give us the opportunity to win back your trust, I can assure you that we will do our best to provide you with the great experience our guests look forward to every day. Best regards.

6/10 - 괜찮아요

patricia

가족 여행
2023년 6월에 1박 숙박함
답변 제공: Marie VOYER 님, 2023년 7월 6일
Merci et au plaisir de vous accueillir de nouveau.Cordialement.

6/10 - 괜찮아요

Mr Zuber Ismail

별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Merci de votre message.Au plaisir de vous accueillir de nouveau au Pullman Cannes Mandelieu.Cordialement.

2/10 - 너무 별로예요

Jack

2023년 6월에 1박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Merci de votre message.N'hésitez pas à vous rapprocher de notre équipe afin de répondre pleinement à vos attentes.Cordialement.

6/10 - 괜찮아요

Fahd

연인과의 여행
별로예요: 청결 상태
Déçu de l’hôtel Tout d’abord impossible de consommer quoi que ce soit sur les transats, on nous dit que c’est exceptionnel et qu’il faut obligatoirement consommer à table. Ok sauf que toutes les tables étaient prises donc obligé d’attendre 15 min debout qu’une table se libère Ensuite la chambre était sympa malgres les traces de café, sur la table et énormément de traces sur les murs et portes ainsi que pas mal de toiles d’araignées sur la terrasse Le petit déjeuné n’était pas ouf pour le prix Enfin à notre départ on nous a fait payer une taxe de 5.36e que nous avions déjà réglés lors de notre réservation mais d’après la personne c’est normal
2023년 6월에 1박 숙박함
답변 제공: Marie VOYER, Responsable Relation Client 님, 2023년 7월 8일
Cher Fahd,Je suis entendu navrée de lire votre commentaire.Effectivement, nous avions que quelques transats de disponibles comme nous vous l'avons expliqué et vous deviez vous installer à table. Il y a eu un peu d'attente à l'heure de pointe et avons fait notre maximum pour vous installer le plus rapidement possible.De plus, soyez assuré que notre équipe veille à la propreté et l’hygiène des lieux en effectuant des contrôles quotidiens à différentes reprises. Nous allons revoir nos équipes car cela n'est pas dans nos exigences de service et en sommes navrés.Enfin, après vérification, je vous confirme que votre taxe de séjour n'avait pas été réglée lors de votre réservation.Si vous nous donnez l’opportunité de regagner votre confiance, je peux vous assurer que nous ferons de notre mieux pour vous offrir l’expérience formidable dont nos clients se réjouissent chaque jour.Cordialement.

10/10 - 훌륭해요

Alexandra

2023년 6월에 1박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Merci de votre message.Au plaisir de vous accueillir de nouveau.Cordialement.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très agréable séjour, village charmant avec plusieurs restaurants à proximité.
2023년 5월에 4박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Merci de votre message.Nous sommes heureux de lire vos compliments et espérons avoir le plaisir de vous accueillir de nouveau très prochainement au Pullman Cannes Mandelieu.Cordialement.

10/10 - 훌륭해요

LAURENT

2023년 5월에 3박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Merci de votre message 10/10. Au plaisir de vous accueillir de nouveau très bientôt au Pullman Cannes Mandelieu.Cordialement.

8/10 - 좋아요

Mohannad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 5월에 6박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Thank you for your "good" review.We are looking forward to welcome you back soon at the Pullman Cannes Mandelieu.Best regards.

10/10 - 훌륭해요

Tejinder

좋아요: 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Merci pour votre message.Nous sommes enchantés de constater que votre séjour vous a comblé sur tous les plans. Au plaisir de vous recevoir de nouveau au Pullman Cannes Mandelieu

2/10 - 너무 별로예요

Beth

2023년 5월에 2박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Merci pour votre message.N'hésitez pas à revenir vers nous. Nous espérons avoir la chance de vous accueillir de nouveau très prochainement au Pullman Cannes Mandelieu.Cordialement.

10/10 - 훌륭해요

Lisa

2023년 5월에 1박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Merci pour votre message.Nous sommes enchantés que vous gardiez un très bon souvenir de votre séjour. Votre satisfaction est notre plus belle réussite.Nous attendons votre prochain séjour au Pullman Cannes Mandelieu avec impatience ! Cordialement.

10/10 - 훌륭해요

Quentin

2023년 5월에 1박 숙박함
답변 제공: Marie VOYER 님, 2023년 6월 27일
Merci pour votre message.Nous sommes ravis d'avoir pu combler toutes vos attentes lors de votre séjour.Au plaisir de vous accueillir de nouveau très prochainement au pullman Cannes Mandelieu.Cordialement.