Hello Luc,Thanks a million for the love. Can't wait to roll out the welcome mat for your next visit!

Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you back soon.

I hope this message finds you well, and I want to express my sincere apologies for the less-than-pleasant experience you had during your recent stay at our hotel.We deeply regret that we fell short of meeting your expectations, and we take your feedback seriously. Your insights are invaluable to us as we continuously strive to improve our services. Please know that we are investigating the issues you raised, and we are committed to addressing them promptly.I understand the impact this may have had on your overall experience, and for that, I am truly sorry. We value each guest and their feedback, and we want to assure you that your concerns will be used to make necessary changes.We genuinely want to make amends and ensure that future guests do not experience similar challenges.Once again, I apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future. If there is anything we can do to make amends, please do not hesitate to reach out to us directly.Thank you for bringing this to our attention, and we appreciate your understanding.

Dear Mr. Da Silva Isata,Thank you for taking the time to rate your stay!We look forward to welcoming yo again on another occasion!We wish you a nice Christmas.Best regards,Reception teamArt Déco Hotel Elite

Dear René,Thank you so much for your positive review! We're delighted you enjoyed your stay. Looking forward to hosting you again soon.

Bonjour, nous vous remercions d'avoir pris le temps de laisser un commentaire à propos de votre séjour.Nous espérons pouvoir vous accueillir à nouveau lors d'une prochaine occasion!

Dear Anna,We very much ppreciate your great review! Delighted you enjoyed your stay. Hope to welcome you back soon.