추가 침대

EMA 하우스 호텔 스위트 여행 후기

4 out of 5
EMA 하우스 호텔 스위트
Nordstrasse 1, Zürich, ZH

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 620개 이용 후기 중 446개" "
평점 8 - 좋아요. 620개 이용 후기 중 140개" "
평점 6 - 괜찮아요. 620개 이용 후기 중 18개" "
평점 4 - 별로예요. 620개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 620개 이용 후기 중 8개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Kwon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 12월 28일
Dear Kwon,Thank you for taking the time to share your feedback about your recent stay at EMA House Hotel Suites. We are delighted to hear that you had an enjoyable experience with us and that our services and amenities met your expectations. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Changhun

2022년 11월에 1박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2022년 11월 16일
Dear Changhun,Thank you very much for reviewing your EMA House Hotel Suites experience with the maximum points. We are glad our services met your expectations and we are looking forward to welcome you again at the EMA House for a future trip to Zurich.

10/10 - 훌륭해요

Sangdon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2021년 11월 15일
Dear Sangdon, Thank you very much for sharing your EMA House experience with us. We highly appreciate your satisfaction and would be pleased to welcome you again some other time.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
인테리어 재료가 저렴하고 사용하는 식기 등 제반 물품이 중급 이하의 제품임 세탁기가 사용 도중 고장나서 스태프를 불렀으나. 처리하지 못함 아침 식사도 그리 훌륭하지 못해 좋은 평가가 어려움 단지 위치는 트램 정류장 바로 앞에 있어 좋은 점수를 줄 수 있음 위치를 제외하곤 가격 시설 등에서 추천하고 싶지는 않음
2020년 2월에 4박 숙박함
답변 제공: Urs Schaerer, Director 님, 2020년 2월 22일
의견을 보내 주셔서 감사합니다. 귀하의 기대를 충족시킬 수 없어서 유감입니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿
사진에서 보는것과 같습니다 깨끗하고 모던해요 특히 침구가 너무 편안해서 여행 내내 꿀잠잤습니다 트램역 바로 앞에 있어서 편리하며 다만 시내에서 걸어가기에는 경사가 조금 있습니다 조식도 매우 신선하고 좋았으며 객실내 네스프레소기계가 있어서 너무 좋았습니다 조명이 다소 어두운 감이 있는데 사용하는데 크게 불편함은 없습니다
2019년 4월에 4박 숙박함

8/10 - 좋아요

Yuri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체적으로 만족스러운 호텔
전반적으로 괜찮았던 호텔입니다. 위치는 취리히 중앙역에서 도보로 10분정도 걸렸는데 저희는 캐리어가 많아서 트램 안타고 그냥 걸어갔습니다. 방에서 바라보는 뷰는 딱히 없구요 앞쪽에 매리어트호텔이 층수가 높아서 강변이 쭉 보일것같습니다. 이 호텔 방을 선택한게 아마도 방이 넓어서인듯 싶은데요 확실히 객실은 넓습니다. 조식도 아침에 저희가 요청한 시간에 방으로 가져다 주고요 빵과 씨리얼, 요거트, 과일, 커피, 쥬스가 제공되었습니다. 프론트 직원도 친절했고 창밖에 뷰 제외하고는 가격대비 매우 만족스러운 곳이었습니다. and I'm Mrs. LEE. X-D
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시설 위치 친절 모두 최고
위치는 트램타면 바로 앞에 내려서 좋고, 시설도 세련되고 깔끔하고 직원분들도 모두 친절합니다. 특히 조식은 전날 예약한 시간에 방으로 가져다 주는데 푸짐하고 만족스러웠습니다. 다시 취리히에 간다면 다시 묵고 싶은 호텔입니다
2019년 4월에 1박 숙박함
답변 제공: Urs S. 님, 2019년 5월 6일
안녕, 친애하는 손님 친절한 메시지를 보내 주셔서 감사합니다. 우리는 그것에 대해 매우 행복합니다. 곧 다시 방문하십시오. Urs Schaerer, Director

10/10 - 훌륭해요

seungreul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 즐거운 숙박이었습니다.
전 직업 특성상 해외 출장을 많이 다닙니다. 이 호텔은 제가 다녀본 호텔 중에서도 손에 꼽힐 정도로 서비스가 좋고 무엇보다 청결합니다. 트램을 타실 분들에게는 위치도 매우 좋으니 고민할 필요가 없네요 매우 좋은 호텔입니다.
2018년 10월에 1박 숙박함
답변 제공: Urs S. 님, 2018년 10월 29일
Hello Seungreul! 좋은 검토에 감사드립니다. 우리는 그것에 대해 매우 행복합니다. 새 단장을 마친 EMA House Hotel Suites에서 편안하고 편안한 숙박을 즐기실 수 있습니다. 다시 한번 우리를 방문하십시오. Urs Schaerer, Director

10/10 - 훌륭해요

SU MIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 3박 숙박함
Thank you very much! Your great rating is much appreciated. Urs Schaerer, Director

10/10 - 훌륭해요

SOYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원분도 매우 친절하시고 객실도 깨끗하고 좋았어요 ! 조식 서비스 역시 제시간에 맞춰서 왔어요 ! 위치는 트램을 타면 되지만 역에서 걷기에는 먼 거리였어요 !
안녕하세요! 친절하게 검토해 주셔서 대단히 감사합니다. 우리는 다시 한번 당신을 환영하기를 바랍니다. Urs Schaerer, 이사

10/10 - 훌륭해요

Sung Yun 님, JEONJU, SOUTH KOREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good design hotel in Zurich
취리히에서 가성비 좋은 럭셔리 호텔인것 같습니다. 일단 호텔의 디자인과 스타일이 좋습니다. 미니멀한 소품들과 장식들은 미니멀하고 모던하며 도시에 있는 호텔에 와있구나 싶습니다. 마지막으로 객실로 가져다주는 조식이 매우 편리합니다.
안녕 얘야! 귀중한 피드백을 보내 주셔서 감사합니다. EMA House Hotel Suites에 머무시는 것을 매우 기쁘게 생각합니다. Urs Schaerer, 이사

10/10 - 훌륭해요

hyunok 님, Neuchatel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I want to visit more
Perfect. had wonderful time in EMA house.
답변 제공: Urs 님, 2016년 7월 16일
Hello Hyunok! Wonderful that you had an enjoyable stay at hte newly designed EMA House Hotel Suites. We would be very happy to welcome you some other time again. Urs Schaerer, Director

10/10 - 훌륭해요

kyusung 님, 인천

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
Perfect!!
답변 제공: Urs 님, 2016년 3월 26일
Thank you very much, Kyusung! Urs Schaerer, Director

8/10 - 좋아요

June 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았어요.
중앙역에서 tram으로 3정거장인가 밖에 안되서 가깝고 좋았어요. 한가지 힘들었던 것은 주차장 찾기가 어려워서 애먹었어요. 주차장 들어가는 골목에 호텔 이름을 좀 크게 쓰면 더 좋을 것 같아요. 우리는 스위트 룸에 묶었는데 아이들이랑 같이 가서 추가 금액이 있었지만 둘만 간다면 아주 저렴하게 스위트 룸에 머물 수 있을 것 같아요. 뭐 굳이 스위트 룸이 아니라면 다른 방들도 저렴할 지는 잘 모르겠지만 암튼 취리히에서 이 정도 호텔에 이 가격이면 추천하고 싶은 호텔이네요.

10/10 - 훌륭해요

YANGSEOB 님, Seoul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
방 크고 감동이였음
방크고 좋았습니다. 방 자체는 감동!! 직원이 하루 종일 상주 하지 않으니 밤 늦게 도착하시는 분은 좀 불편할 수도..

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
잠시 머물기에 좋은 호텔
취리히 역에서 매우 가까워좋습니다 (트램으로 5분정도). 도심에 가까우면서도 조용한 주거지역입니다. 호텔 객실간은 잘 분리되어 있고 청결하고 시설이 좋은 편입니다. 직원들의 친절도는 중간 정도입니다. 손님보다는 시설을 잘 관리하려는 자세입니다. 매일 아침을 방으로 가져다주는 것은 장점이자 단점입니다. 별도 레스토랑이 없어서 아침은 무조건 방에서 먹어야 하고, 메뉴선택이 거의 불가능합니다.

10/10 - 훌륭해요

박상률 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치
중앙역에서 트램으로 2번째 정류장어 위치함. 걷기에는 조금 부담스러운거리. 실내넓고 깨끗함. 특히 아침에 방으로 배달해주는 아짐은 매우 푸짐해서 다 못먹음.대단히 만족

10/10 - 훌륭해요

jj 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행으로 최고
위치도 중앙역에서 멀지 않고 트램을 이용하면 됩니다. 아파트식의 스위트이고 조식도 룸서비스로 제공됩니다. 무엇보다 스위트가 매우 넓어서 가족여행에 안성맞춤이었어요. 모두가 만족했습니다. 뭐 하나 빠지는 게 없었어요. 다만 하나 아쉬웠던 점이라면 주변환경? 특히 간단하게 간식거리를 살 수 있는 편의점이나 슈퍼가 아-예 없습니다. 리셉션에 문의해보니 가장 가까운 게 중앙역에 있는 거라고 하니 말 다했죠, 중앙역은 트램으로 세정거장 이었거든요, 그래도! 너무 좋았어요.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
취리히 역과 가깝고 조용하고 가족과 지내기 좋은 곳.
가족들과 함께 간다면 추천할 만한 곳입니다. 아이들을 위한 시설은 없으나, 조용하고 취리히 역에서 트램 타고 2정거장으로 편리합니다. 조식은 room service로 제공되어 아이들과 함께 먹을 때 주위의 시선을 생각하지 않아도 되고 편합니다. 레스토랑이 없어 점심, 저녁은 여행중에 해결해야합니다.

10/10 - 훌륭해요

kira

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Junaidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was comfortable. The apartment was so nice and huge and enough to fit 6 people though it says for 5 pax. The breakfast was sent to the room which was good with good varieties even is set. But we had additional 1 teen child and enough to fit in the room and even we requested for consideration to charge additional 1 pax to the same room (as family we prefer to be in same room), it was denied and asked to take another room. What to do as that was their policy.
2024년 2월에 1박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2024년 2월 20일
Dear Junaidi,It is great to hear that you found our suites comfortable and spacious. We are also pleased that you enjoyed the variety of our in-room breakfast. Regarding our policy on room occupancy, we maintain these rules according to fire safety regulations of the authorities. While we understand your preference to stay as a family in one room, we must adhere to these safety guidelines to ensure a consistent experience for all our guests. We truly hope that despite this, you and your family had a memorable time at EMA House Hotel Suites and will consider us for future stays. We are always eager to provide you with a warm and pleasant stay at EMA House Zurich.

10/10 - 훌륭해요

DeAnne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely spot for our two day stay in Zurich! Great proximity to plenty of restaurants, right on the river with a tram stop directly across the street. And I loved having a washed/dryer in the room! One thing that surprised us was the extra charge to ‘unlock’ the kitchen. When I booked the room, there were photos showing a full kitchen. We were looking forward to this after spending eight days at a small boutique hotel without such amenities. At the room rate paid, access to the kitchen should have been provided or at least clarified more directly in the booking details.
2024년 1월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2024년 2월 20일
Dear DeAnne,Your wonderful words about our location and amenities have lit up our day! We are glad you found our proximity to various restaurants and the tram stop convenient and that the in-room washer/dryer added to your comfort. Regarding the kitchen usage, we value your feedback and understand your point of view. To cater to a wide range of traveller needs, we do offer different rate plans, some of which include kitchen use. We are sorry if this was not clear at the time of your booking. Your comments inspire us to make our policies and facilities more transparent for our valued guests. Thank you again for choosing EMA House Hotel Suites for your stay in Zurich. We hope to welcome you back soon.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very nice stay! Large spacious rooms, comfy beds, yummy breakfast and delightful staff :-)
2024년 1월에 3박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2024년 1월 29일
Dear Heather,It is wonderful to know that you enjoyed your stay at EMA House Hotel Suites. It is always a joy to hear that our spacious rooms and comfortable beds were to your liking. Our team prides itself in providing a delightful service and it is gratifying to know that we made your experience remarkable. Your kind words about breakfast are also appreciated. We believe a good start to the day begins with a hearty breakfast and are happy to hear that ours met your expectations. We hope to have the pleasure of welcoming you back to Zurich in the near future.

10/10 - 훌륭해요

Abdul Nasser

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2024년 1월 5일
Dear Abdul Nasser,We are delighted to hear that you had a great experience. We appreciate your satisfaction and would be pleased to welcome you back to EMA House Hotel Suites in the future.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Our family suite met our expectations. The service was excellent and the staff were very helpful. Good walking location to downtown. We would definitely choose Ema Hotel our next trip to Zurich.
2023년 12월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 12월 28일
Dear Pamela,Your kind words about our 2-bedroom suite and staff are truly appreciated. It is always pleasing to hear when our guests have an enjoyable stay and find our location convenient. Your decision to choose EMA House Hotel Suites for your next visit to Zurich makes us feel honoured. It will be a delight to welcome you back.

8/10 - 좋아요

SHANJU

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 12월 14일
Dear SHANJU,We are delighted to hear that your stay at EMA House Hotel Suites was a pleasant one. We strive to provide our guests with the best service and accommodation possible, so we are thrilled you enjoyed your visit. Thank you for choosing us for your Zurich visit.

10/10 - 훌륭해요

Sebastian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxury room in Zurich for family
The room was large and well appointed. We had a 2 bedroom, 1.5 bath room and it was beautifully decorated , with many little welcoming touches. We ordered breakfast to the room and it was delicious and right on time. Very close to the train station and the beautiful river is in walking distance. Highly recommend this location!
2023년 12월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 12월 7일
Dear Sebastian,Your kind words have indeed brightened our day. It is delightful to hear that you enjoyed your stay in our spacious and well-appointed suites. We pride ourselves on paying attention to detail and it is wonderful to know that our decor and welcoming touches were to your liking. We are thrilled that you enjoyed the breakfast we served and that our punctuality met your expectations. Your acknowledgment of our convenient location near the train station and the beautiful Limmat river is much appreciated. Your recommendation is the highest compliment we could receive, and we look forward to welcoming you back for another delightful stay at EMA House Hotel Suites.

2/10 - 너무 별로예요

Julie

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We choose this hotel due to in room Laundry facility which was broken on our visit when asked for help at the front desk they provided none we had take our wet laundry with us to our next destination
2023년 10월에 1박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 11월 27일
Dear Julie,Your feedback is very important to us and we are sorry to hear about the inconvenience you faced regarding the in-room laundry facility. We understand how this could have affected your stay. We apologise if the team did not mention the common laundry in the basement with multiple machines during your stay. Our aim at EMA House Hotel Suites is to provide excellent services to our guests and your experience was certainly not reflective of the high standards we strive to achieve. We value your insights as they help us to improve. We hope to have the opportunity to serve you again in the future and provide you with a more seamless experience.

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place for family
2023년 11월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 11월 27일
Dear Kenneth,It is heartening to hear that you found our EMA House Hotel Suites to be a good choice for family accommodation. Our goal is always to provide our guests with a comfortable and enjoyable stay and your feedback assures us that we are on the right track. We look forward to your next visit to Zurich.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 11월 27일
Dear William,We are delighted to hear that your stay was enjoyable. We strive to make every stay at EMA House Hotel Suites special and memorable and we are glad that we achieved that for you. Thank you for choosing our hotel and we look forward to seeing you again soon!

10/10 - 훌륭해요

Inara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 10월 30일
Dear InaraThank you very much for taking your time to share your EMA House Hotel Suites experience with us. We are delighted you enjoyed our services and rated your stay with the maximum score. We look forward to welcome you again during a future stay in Zurich.

6/10 - 괜찮아요

Addie

출장 여행, 가족 여행
좋아요: 청결 상태
meh.
hotel is very bare bones for 4 star. it’s unclear to me why it’s considered 4 stars. the apartment suites kitchen is entirely locked down, you don’t even have access to a bottle opener- all drawers are locked- just the sink and coffee pot is free. . if you want to use the kitchen it’s an additional fee each night, there is also no gym at the hotel with the closest one being a 15min walk away and the pass when i tried to use it was expired, and parking is off site, also cost 30$ a night and is a walk away. The rooms are fine but very bare bones and does not warrant the high price (agoda is just down the street, half the price and way more included). The wifi is so slow it’s not useable. At some point i gave up and bought more data.. I’ve stayed at many hotels in the 4-5 star range in zurich and likely would not return unless it was half the current nightly rate. by the time you pay for parking, gym, breakfast and kitchen you can stay somewhere like the renaissance for cheaper and get all the amenities in house.
2023년 10월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 10월 23일
Dear Addie,It appears there were elements of your stay that did not meet your expectations and we apologize for that. At EMA House Hotel Suites, we strive to make every guest's stay as enjoyable and comfortable as possible. We acknowledge your comments about our suites. We offer various rate plans to cater to different guest needs, some of which include the use of the kitchen. If guests wish to add this option after check-in, we do so at a nominal fee due to increased cleaning process. Your feedback regarding the Wi-Fi speed and the gym facilities is also noted. We aim to ensure our guests have all the amenities they need for a pleasant stay, and we will take your insights into consideration. Our prices reflect our commitment to providing a high-quality experience, but we understand that value may be perceived differently by each guest. Thank you for bringing your concerns to our attention. We are continually striving to improve our services and we appreciate your feedback.

10/10 - 훌륭해요

Marina

2023년 10월에 1박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 10월 23일
Dear Marina,Thank you very much for taking your time to share your EMA House Hotel Suites experience with us. We are delighted you enjoyed our services and rated your stay with the maximum score. We look forward to welcome you again during a future stay in Zurich.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent hotel
Everything was wonderful.
2023년 10월에 6박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 10월 23일
Dear Guest,It is heartening to receive your concise but powerful review. It appears you had an enjoyable stay at EMA House Hotel Suites, which is exactly what we aim for. Our team takes pride in creating a wonderful experience for all our guests and your feedback reaffirms this. We look forward to the opportunity of welcoming you back in the near future.

10/10 - 훌륭해요

Salomon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent value
The hotel looks and feels new, our room was ample and comfortable, it’s not a luxury hotel, but very comfortable and an excellent value with perfect wifi, fairly good air conditioning, good shower, minibar and an excellent location close to the just a few meters from the tram stop that takes 5 minutes to the train station and just about 10 minutes to the old town.
2023년 9월에 3박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 9월 27일
Dear Salomon,Your positive remarks about our EMA House Hotel Suites are very much appreciated. It is delightful to read that you found our rooms spacious and comfortable, aligning well with our aim to provide a cozy and convenient environment for our guests. Your mention of the perfect wifi, satisfactory air conditioning and good shower facilities truly warms our hearts, as we strive to ensure these aspects meet the needs of our guests. Moreover, it is gratifying to know that our strategic location added to your pleasant experience. Being close to the tram stop and key points of interest, we believe, is an added advantage for our guests. Once again, thank you for sharing your review. We look forward to welcoming you back to Zurich in the future.

10/10 - 훌륭해요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, room was so spacious and comfortable!
2023년 9월에 1박 숙박함
답변 제공: Mari Kaipainen Front Office Manager 님, 2023년 9월 26일
Dear Guest,It's wonderful to hear that you found our EMA House beautiful and your suite spacious and comfortable. We always strive to provide our guests with an excellent stay, focusing on comfort and quality.We eagerly look forward to your next visit, promising to maintain the high standard you have come to expect from EMA House Hotel Suites.Best regards,Mari KaipainenFront Office Manager

8/10 - 좋아요

Khalid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place for relaxing and enjoying Ghastas
2023년 9월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 9월 23일
Dear Khalid,Your kind words bring us immense joy. We are thrilled to hear that you found EMA House Hotel Suites to be an excellent place for relaxation. Providing a tranquil environment to unwind is part of our commitment to ensuring our guests have a stay that exceeds their expectations. We eagerly look forward to the opportunity to welcome you back to EMA House in the future.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed with our 2 kids. Was a safe, clean with plenty of space. Not to mention great views and a friendly staff. Highly recommend it to anyone
2023년 9월에 4박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 9월 23일
Dear Peter,We delighted to hear that your stay at EMA House Hotel Suites was enjoyable. Your positive comments about our clean, spacious accommodation, spectacular views and friendly staff are much appreciated. It is wonderful to know that our offerings met your expectations and your recommendation is the highest compliment we could ask for. We hope to have the pleasure of welcoming you and your family back to Zurich for another memorable stay.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I simply love everything about the EMA. It’s easy to get too. The price wasn’t bad. Very clean. What I like most is the size. You pay hundreds of dollars to stay in closets in most major city. Not this hotel. The staff were great. I spent a week at the hotel. My return flight was canceled and the airline put me up at a hotel. Because I had stayed at EMA, that hotel was disappointing. I sat on the bed, rebooked a night Ema and left. That’s says a lot.
2023년 9월에 1박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 9월 15일
Dear Ryan,Your heart warming feedback truly brings us joy. Knowing that you appreciated our spacious and clean suites, as well as our dedicated staff, inspires us to maintain our high standards. It is also delightful to hear that you found our location convenient and our pricing reasonable. We understand how important these aspects are for an enjoyable stay. We are sorry to hear about the inconvenience caused by your flight cancellation, but we are touched that you chose to return to us despite the circumstances. We look forward to welcoming you back to EMA House Hotel Suites in the future.

10/10 - 훌륭해요

Sarah A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay
We stayed one night here and had a positive experience overall. The staff who assisted us upon check in was very helpful and patient while responding to all of our questions. We had a long drive from Adelboden to Zurich and were tired. The staff member gave us time to refresh and then assisted us with restaurant recommendations. We wanted an Italian Resturant and loved our meal at Santa Lucia close by the hotel. Loved that there were enough towels and toiletries for everyone kids included. Breakfast was served on time which worked well for us as we needed to head to airport after. We liked the variety offered. The only issue we had was the difficulty locating the hotel parking which added to the length of our drive. I would recommend that travelers request this information in advance - the staff were helpful and responded to us immediately and guided us before then we had made more than one round to try and locate the parking. Loved that they had a bag weight device which saved us the hassle of having to check this at the airport.
2023년 8월에 1박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 8월 30일
Dear Sarah A,It is heartening to hear about your overall positive experience at EMA House Hotel Suites. We are glad our team could assist in making your stay comfortable and rewarding after your long drive from Adelboden to Zurich. Indeed, our staff takes pride in providing attentive service, from restaurant recommendations to ensuring a hearty breakfast is served on time. We are pleased to know that these aspects of our service were to your liking. Your feedback about the parking situation is noted. We understand that navigating a new city can be challenging and we sincerely regret any inconvenience it may have caused during your stay. We appreciate your suggestion to future travelers about obtaining parking information in advance. It is a valuable piece of advice that will surely help others. We are also glad to learn that you found our bag weight device useful – sometimes small things can add great value. Thank you for your kind recommendation and we look forward to welcoming you back to EMA House for another enjoyable stay.

6/10 - 괜찮아요

ana karen

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Beautifully and elegant hotel but I got Bed bugs bites in my face and neck.
2023년 8월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 8월 15일
Dear ana karen,I am truly sorry to hear about your recent experience at EMA House Hotel Suites. Hearing about your discomfort is deeply concerning as we pride ourselves on maintaining excellent standards of cleanliness and comfort. Please know that your feedback is taken seriously. We strive to ensure that every guest has a pleasant and memorable stay. Once again, I deeply regret the inconvenience you experienced and hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

10/10 - 훌륭해요

Marc 님, Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed this property. It's set up like an executive apartment, with kitchen. Lots of room for our family of four with a fold out couch in living room, roll away bed, and king in separate bedroom. Might have been most comfortable bed I slept in during weeklong trip.
2023년 7월에 1박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 8월 1일
Dear MarcThank you very much for your kind words about our EMA House Hotel Suites property. We are delighted to hear that it was comfortable and suited your family of four perfectly. We understand the importance of a good night's rest and always strive to provide our guests with a relaxing atmosphere so they can get the best night sleep possible. We appreciate your feedback and look forward to having you stay with us again next time in Zurich.

10/10 - 훌륭해요

kara

2023년 7월에 3박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 8월 15일
Dear kara,We are delighted to hear you were pleased with your stay at EMA House Hotel Suites. We strive to provide our guests with the best possible experience and we are glad to have been successful in doing so for you. We hope you will consider staying with us again.

10/10 - 훌륭해요

Leopoldo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place
2023년 7월에 2박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 7월 18일
Dear Leopoldo It is gratifying to read that your stay at EMA House Hotel Suites met your expectations. Thank you very much for choosing EMA House for your stay. We look forward to welcoming you back again in the future.

10/10 - 훌륭해요

nissi 님, Bradenton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 7월 18일
Dear nissi,Thank you very much for rating your stay at EMA House Hotel Suites with the maximum points. We are looking forward to welcome you again during a future stay in Zurich.

10/10 - 훌륭해요

Isaac 님, San Francisco

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable and well appointed apartment close to the center of Zurich. Walkable but very quiet at night.
2023년 6월에 2박 숙박함
답변 제공: Mari Kaipainen, Front Office Manager 님, 2023년 6월 20일
Dear Isaac, thank you for taking the time to share your feedback about your stay at EMA House Hotel Suites. We are pleased to hear that you found our suites comfortable and well appointed, conveniently located near the center of Zurich. We strive to ensure our guests have a peaceful stay, and we appreciate you noticing that it is quiet at night. We hope you will choose to stay with us again in the future. Best wishes, Mari Kaipainen, Front Office Manager

10/10 - 훌륭해요

lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best place to stay in Zurich for our family. We like everything about the place.
2023년 6월에 3박 숙박함
답변 제공: Mari Kaipainen, Front Office Manager 님, 2023년 6월 19일
Dear Lynn, Thank you for your wonderful review and for choosing EMA House Hotel Suites as your family's accommodation in Zurich. We are thrilled to hear that you enjoyed your stay with us and appreciate you taking the time to share your positive experience with us. Our goal is to provide all our guests with the best service possible, so it is great to hear that we achieved this for you. Thank you again and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Zailani

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient, Good if the lobby have some vending machine
2023년 5월에 5박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 6월 6일
Dear Zailani,Thank you very much for your review about your stay at EMA House Hotel Suites. We appreciate hearing your feedback and are glad that you found our location convenient. We understand that having access to vending machines in the lobby can be beneficial. We provide a filled-up minibar in our suites and recommend the grocery shops nearby, if our guests are looking for something specific. It would be our pleasure to host you again at EMA House during a future stay in Zurich.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
What a great property. Great staff, wonderful modern rooms. Amazing breakfast. Great location. Thank you!
2023년 5월에 3박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 6월 6일
Dear DanielThank you very much for your kind words and wonderful review about your EMA House Hotel Suites experience. We are thrilled that you had such a great stay with us. We take pride in providing high-quality services to ensure our guests feel comfortable and enjoy their time with us. We appreciate your satisfaction with our staff, the modern rooms, as well as the in-room breakfast and our location in the heart of Zurich. It would be our pleasure to welcome you back to EMA House some other time again.

10/10 - 훌륭해요

Zhou 님, Princeton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Jonathan Anthamatten, General Manager 님, 2023년 5월 22일
Dear Zhou,Thank you very much for your full score rating of your stay at EMA House Hotel Suites. We appreciate your satisfaction with our services and we would be pleased to welcome you back to EMA House for a future trip to Zurich.