숙박 시설 내 편의 시설/서비스

케이프 코드 패밀리 리조트와 공원 여행 후기

2.5 out of 5
케이프 코드 패밀리 리조트와 공원
512 Main Street- Route 28, West Yarmouth, MA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 516개 이용 후기 중 196개" "
평점 8 - 좋아요. 516개 이용 후기 중 201개" "
평점 6 - 괜찮아요. 516개 이용 후기 중 73개" "
평점 4 - 별로예요. 516개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 516개 이용 후기 중 19개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Rogers

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it has a pleasant and familiar environment. The park is safe and a lot of fun. I really recommend.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Last weekend for the waterpark so there were a lot of things not available like simple coffee stirrers
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fun for the whole family
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Rosana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The wet bar was a lot of fun for grownups
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is a beautiful place to stay and spend a funny time, everything is close and accesible. I love it
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Crystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No frills, clean accommodations.. Ping pong tables, corn hole, and picnic tables on property were a great amenity. Staff was truly lovely. our night at the hotel also included free passes to mini golf (so much fun). However, water park was freezing and kids really weren’t able to enjoy that part of the park due to the temperature of water. Unfortunately, indoor pool was also a bit murky during our stay. Would recommend the hotel, for short stay if kids are really interested in the inflatable and waterpark.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Wendy 님, Mystic

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely wonderful time with my children one of whom is in a wheelchair. First time we ever found a water park that was fully accessible. I never thought he would be able to enjoy water slides but at Cape Cod Family Resort he enjoyed everything!
2023년 8월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 30일
We are so happy to hear that we were able to accommodate your family in all aspects of your stay with us and that you had such a great time. We hope to see you again in the future!

10/10 - 훌륭해요

Jozielly

2023년 8월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 30일
Thank you for your review!

10/10 - 훌륭해요

Jose A

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ashraf

Wonderful place for families and kids. Very nice staff and lots of fun.
2023년 8월에 2박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 30일
Thank you for your review. We will share this with the staff and we hope to see you again next season!

10/10 - 훌륭해요

Damien

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Place was great, everything was extremely convenient from the water park to dining to coffee. Definitely coming back.
2023년 8월에 2박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 30일
We are so glad that you had a great time during your stay with us! We are very happy to hear that you have plans to return! See you soon.

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 30일
Thank you for your review! We hope to see you again.

10/10 - 훌륭해요

David

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The
2023년 8월에 2박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 30일
Thank you for your review!

10/10 - 훌륭해요

Hamida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great 👍 as a family resort
2023년 8월에 3박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 19일
Thank you so much for your review! We are happy to hear it and hope to see you again.

10/10 - 훌륭해요

Zach

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
fun
2023년 8월에 2박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 18일
We are so glad you had fun while staying with us! We hope next time you hope you'll enjoy some new updates!

10/10 - 훌륭해요

katlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 18일
Thank you for your review! We hope to see you again.

2/10 - 너무 별로예요

Dimas

2023년 8월에 1박 숙박함
답변 제공: Management Team 님, 2023년 8월 13일
We are sorry you didn't enjoy your stay with us. Please give us a call so that we can better understand what we can do differently to better accommodate you next time.

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 13일
Thank you for staying with us! We hope to see you again!

10/10 - 훌륭해요

William 님, WESTFIELD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 13일
Thank you for your review! We hope you come back again soon!

10/10 - 훌륭해요

C. Denise 님, Mattapan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it!
2023년 8월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 18일
We are glad you had a great time! Please join us again!

10/10 - 훌륭해요

zayda

2023년 8월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 30일
Thank you for your review!

8/10 - 좋아요

Sidrit

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great resort to bring your kids. We felt like the carpet in the room wasn’t super clean. Otherwise no complaints, staff was great as well
2023년 7월에 2박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 6일
Thank you for your review! We are very glad you enjoyed your stay. We will address the carpet concern with our housekeepers. We also have no carpet on our first floor rooms. Maybe next time you could put a request to give those rooms a try! We hope to see you again in the near future.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 6일
Thank you for your review! We hope to see you again in the near future.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overpriced
Unsafe feeling staying here, clearly someone tried to break into our room and the door was never replaced/ you could see the light coming into the room - didn’t bother me once asleep, just uneasy feeling… it’s a $500 a night room rental fee with two full beds, it’d be nice if the room came with a microwave or how about two complimentary adult beverages or something for the adults shelling out buckets of cash at this tiny slice of heaven in the cape- feels like now w/a parking charge, it’s taking advantage a bit of the people that have supported this place since it first opened (like our family)… a LITTLE goes a long way-
2023년 7월에 1박 숙박함
답변 제공: Management Team 님, 2023년 7월 29일
We are sorry that you did not enjoy your stay with us. We do want to assure you that our property is monitored by security cameras and security personnel. We also have 24 hour assistance in our office for concerns such as these. If we were made aware of this situation while you were here we would have addressed it immediately. The cost of the room reflects the cost of the for combo passes that are included into the room rate. One night includes park passes for two days (480 value).Parking is free for hotel guests.In addition, we want to thank you for your suggestions as we will see if these are something that could be added in the future to better our guest experience. Thank you for staying with us and we hope to see you again.

4/10 - 별로예요

Wael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You are paying 3 or 4 start prices for 1 or 2 star facility at best. Price gauging. I guess that’ goes the rest of Cape Cod. The water park was nice, however, you can see that the bottom of the pools is dirty and needs super cleaning especially underneath the water playground.
2023년 7월에 2박 숙박함
답변 제공: Management Team 님, 2023년 7월 26일
Thank you for sharing your thoughts. We appreciate input from our guests.The cost of our rooms include park passes to both the Wicked Waves Water Park and also the inflatable park. This is a 240 value for one night booked through a third party included with your stay which reduces your room cost significantly. All pools are vacuumed on a daily basis and the water is tested ever two hours to ensure public safety.

10/10 - 훌륭해요

Bo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
we spent a night there with access to the waterpark and inflated park. the kids has a lot of fun. the staff was so nice. the room are clean.. definitly will go back again next year...
2023년 7월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 7월 26일
Thank you for leaving us a review! We hope to see you again next year!

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Water park and facilities brilliant had an issue with cleanliness of room but was resolved to our satisfaction Highly recommend
2023년 7월에 2박 숙박함
답변 제공: The Guest Services Team 님, 2023년 7월 14일
We are so glad that you enjoyed your stay with us. We are also glad any issues you had were resolved in a timely manner. We hope you come back again.

10/10 - 훌륭해요

Malika

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I highly recommend this place. Very clean
2023년 7월에 5박 숙박함
답변 제공: The Guest Services Team 님, 2023년 7월 11일
Thank you for your feedback. We hope to see you again!

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 7월 12일
Thank you for your review! We hope you come back next year!

10/10 - 훌륭해요

Martha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an amazing stay already planning for next year !!!
2023년 6월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 7월 10일
We are so glad you enjoyed your time with us. We will wait for your return. See you next season!

10/10 - 훌륭해요

Adilson

2023년 7월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 7월 29일
Thank you for your review!

4/10 - 별로예요

ALEXIS 님, Randolph

2023년 7월에 2박 숙박함
답변 제공: The Guest Services Team 님, 2023년 8월 2일
We are sorry we didn't meet your expectations. We hope we are able to make your experience a better one next time.

10/10 - 훌륭해요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was nice and very family friendly. The staff were professional and attentive.
2023년 6월에 4박 숙박함
답변 제공: The Guest Services Team 님, 2023년 7월 6일
Thank you for your review. We are always looking to improve and create a fun and friendly environment for our guests. We hope to see you again.

10/10 - 훌륭해요

Emma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 6월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 7월 6일
Thank you for your review! We hope to see you again.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 6월에 1박 숙박함
답변 제공: The Guest Services Team 님, 2023년 6월 21일
Bryan, thank you for your kind words. We hope to see you again.

6/10 - 괜찮아요

Jiangjing

가족 여행
좋아요: 직원 및 서비스
Went there for the water park, which is really small and kind of disappointing. Room wasn’t the best, but wasn’t the worst either.
2022년 7월에 1박 숙박함
답변 제공: Management Team 님, 2022년 9월 2일
We are sorry that you weren't impressed with the water park this season. Every year we add more attractions to better improve and expand what we have to offer our guests. We also have plans in the works to update some of the rooms here as well. We hope you choose to stay with us again in the future!

8/10 - 좋아요

Danielle 님, Southbury

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very small, cleaned to most people's standards, but definitely not sparkling clean. It was basically just 2 beds and a bathroom, very crowded and extremely loud at night. Kids running around, banging above us and next to us, it was hard to sleep there with 2 smaller children (ages 6 and 3). It was however, convenient to go to the water park and inflatable park each day of our stay. Unfortunately we did not know if we booked through expedia we would not receive a day pass for the day of our checkout to the water park and inflatable park, whereas if you booked through their site you would. So that was a big disapppointment. The hotel staff was friendly upon check-in. The bartender at the bar at the water park was very pleasant as well. The parking attendant (bald head, older gentleman) was yelling at people where to park, very brash, mean, and not friendly whatsoever. He gave us a bad first impression off the rip with his extremely rude, uncalled for attitude. The water park and inflatable park were very clean, well taken care of and all in working order. There was lots to do for the kids and they had a great time. The flow rider was awesome and the swim up adult bar is a nice touch escpecially if you have older kids that can go off on their own and you can enjoy it! We will definitely go back to the water park and inflatable park, but probably will not stay at the hotel.
2022년 8월에 2박 숙박함
답변 제공: Management Team 님, 2022년 9월 6일
Danielle, we are very pleased to hear that your overall interactions with the staff were pleasant and that you had a great time at the park. We value every bit of feedback so that we may improve our guest's experience. We do hope to see you again whether that be at the park and/or resort.

4/10 - 별로예요

Kelly

2022년 8월에 1박 숙박함
답변 제공: Management Team 님, 2022년 8월 29일
Thank you for reviewing us, we hope you stay with us again in the future.

10/10 - 훌륭해요

Agata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Cindy

2022년 8월에 1박 숙박함

8/10 - 좋아요

Morren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very pleased with my stay Staff was very friendly Hotel rooms were very comfortable and clean Thank you
2022년 8월에 1박 숙박함
답변 제공: Management Team 님, 2022년 8월 29일
Robert, thank you so much for your review. I will gladly share this with the staff. We will be improving our rooms further for the 2023 season and we hope to see you again in the future.

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2022년 8월에 2박 숙박함
답변 제공: Management Team 님, 2022년 8월 29일
Thank you for your great review! We are pleased that you had a great stay with us. We hope you stay with us again.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just an overall wonderful experience and staff was welcoming and helpful
2022년 8월에 2박 숙박함
답변 제공: Management Team 님, 2022년 8월 29일
Michael, thank you so much for your review! We will share this with the staff here. We appreciate your kind words and hope you have a great day.

10/10 - 훌륭해요

Annmarie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, lots to do.
2022년 8월에 2박 숙박함
답변 제공: Management Team 님, 2022년 8월 29일
Annmarie, we are glad you found many things to do to keep busy while you stayed with us. Many guests enjoy the convenience of the resort to the park. We hope to see you in the future.

8/10 - 좋아요

Karen 님, Staten Island

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I found the water park and area very nice, safe enough for the kids to be on their own while catering to the adults as well. There were many options for drinks and activities, snacks as well. What I didn't like was the room, it was very clean and cleaned daily but we stayed in the section with the 3 beds and there wasn't a chair, table or anything in the room. A small dresser, mini fridge with a microwave on top and that was it. No mirror except in the bathroom so it was bare minimum. The beds are all full sized and that makes it uncomfortable for some adults.
2022년 7월에 3박 숙박함
답변 제공: Management Team 님, 2022년 8월 8일
Karen, thank you for taking the time to give us feedback on your stay. We do have plans to renovate those rooms to make them more accommodating for families like you to enjoy your stay with us after a long day in the park. We are glad you had a great time at the waterpark. We hope to see you again in the future!

10/10 - 훌륭해요

Aline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff , the hotel pool was the best
2022년 7월에 2박 숙박함
답변 제공: Management Team 님, 2022년 8월 8일
Maria, thank you for reviewing us. We are glad the staff here met your expectations and we hope you will come back and stay with us again.

8/10 - 좋아요

Fabiola

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and convenient. The staff were all amazing very attentive and genuine concerned about our well-being! I would highly recommend. I wish the room had more features as far as closet space and a pull out couch however we made the best of it and had a wonderful time!
2022년 7월에 2박 숙박함
답변 제공: Management Team 님, 2022년 8월 8일
Hi, Fabiola! Thank you for your kind words. We will share this with our staff as it is comments like these that can make their day. We hope to see you again!

10/10 - 훌륭해요

Kimyana

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the fact that the park tickets come with your stay. The hotel is either right behind the park or a few blocks down. My family and I stayed in the rooms further away from the park. I like that the room was extremely clean. Breakfast was included with the stay as well. The kids enjoyed both parks. There are adult drinks for purchase located in the park. I definitely recommend the strawberry margaritas. Overall, I would definitely return for a longer stay. Sidenote there is a liquor store, dollar general and Dunkin’ Donuts nearby.
2022년 7월에 1박 숙박함
답변 제공: Management Team 님, 2022년 8월 8일
Kimyana, thank you for your review. We love when our guests enjoy their stay with us. The strawberry margarita is also one of our favorites as well. We hope to see you again in the future!