외관

인 온 더 스퀘어 여행 후기

3.5 out of 5
인 온 더 스퀘어
40 North Main Street, Falmouth, MA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 483개" "
평점 8 - 좋아요. 1002개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 125개" "
평점 4 - 별로예요. 1002개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 25개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very nice 2 night stay. The only problem was they didn’t have staff to clean the room between the 2 nights Staff put a notice under our door that if we needed more towels or toilet paper to go to the front desk
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Gitte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable, uncomplicated, clean, nice friendly staff. Very nice shops and restaurants nearby.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
We're delighted to hear that you enjoyed your stay with us! Thank you for highlighting our comfortable accommodations, cleanliness, and friendly staff. We look forward to welcoming you back for another enjoyable experience soon!

8/10 - 좋아요

Gwendolyn 님, Elgin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and price for last minute booking on a rainy night.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Thank you for your positive feedback! We're delighted to hear that you found our location convenient and our pricing satisfactory, especially on a rainy night. We hope to welcome you back again in the future for another enjoyable stay.

10/10 - 훌륭해요

Ann Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice accomodations. Clean, quiet and reasonably priced. Location is excellent too.....few minutes walk to downtown Falmouth with many shops and restaurants. Have stayed several times before and will definitely be back. Highly recommend
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 8일
Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you enjoyed your stay with us once again and found our accommodations clean, quiet, and reasonably priced. Our prime location near downtown Falmouth is indeed a bonus. We appreciate your recommendation and look forward to welcoming you back on your next visit!

8/10 - 좋아요

Harold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Thank you for your rating. We hope to welcome you back again soon.

10/10 - 훌륭해요

paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Desk staff was very courteous and friendly upon check in. The room was super comfortable. All around great. Would definitely stay there again!
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Thank you for your delightful feedback! It's fantastic to know that you had an all-around great experience. We can't wait to welcome you back for another enjoyable stay.

10/10 - 훌륭해요

Mark

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Thank you for sharing your positive rating! We hope to see you again soon!

8/10 - 좋아요

Diamantino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
We are glad you enjoyed your stay and we hope to welcome you back for another positive experience in the future!

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
pleasant and comfortable
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
We are glad you had a pleasant and comfortable stay and we hope to welcome you back again soon!

6/10 - 괜찮아요

Barbaranne

좋아요: 청결 상태, 직원 및 서비스
The hotel was clean, and the staff was very friendly and helpful, but the room we were in had a broken heater fan that made a very loud noise (off and on) throughout the night, which kept us awake for many hours.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Thank you for your kind words about our clean facilities and friendly staff. We're sincerely sorry to hear about the issue with the heater fan in your room, causing a disturbance to your night's rest. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to provide you with a more comfortable stay in the future.

10/10 - 훌륭해요

Candida

연인과의 여행
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
We are glad you enjoyed your stay with us. Thank you for sharing your positive rating!

10/10 - 훌륭해요

Tirrel

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 4일
Thank you for sharing your positive rating! We hope to welcome you back for another great experience soon.

10/10 - 훌륭해요

vlad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 1일
Thank you for your positive rating! We look forward to welcoming you back!

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very quiet, spacious, wonderful beds- slept like a baby and very clean! Desks clerks were friendly and accommodating! Will return in the spring/ summer! Thanks!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 1일
Delighted to hear you had a restful stay! We're thrilled our quiet, spacious rooms and comfy beds made for a great night's sleep. Thank you for your kind words, and we look forward to your return!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traveling for Christmas holiday and arrived early and we we able to check in early which my husband really appreciated. The Inn was one of the best places we’ve stayed at and would highly recommend it. It is walkable to the downtown shops and the breakfast place right next door(Percy’s) was excellent. All in all a great experience all around.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
That sounds like a wonderful start to your Christmas holiday! I'm glad the early check-in worked out well for you. Being close to downtown shops and having a great breakfast place nearby definitely adds to the experience. It's fantastic to hear you had such a positive stay at the inn. Wishing you a fantastic holiday season!

2/10 - 너무 별로예요

Guido

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amenity fee for what?? Ants in the bathroom is an amenity??? Never again will I stay here. It has gone downhill and now AMENITY FEES FOR absolutely NOTHING!!!
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
I'm truly sorry to hear about the inconvenience you faced during your stay, especially regarding the ants in the bathroom. Your feedback is concerning, and we take it seriously. Rest assured, I'll ensure this is addressed promptly to prevent such issues from occurring in the future. We hope you will give us another opportunity to provide a more enjoyable stay.

10/10 - 훌륭해요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Thank you for sharing your positive rating. We appreciate you choosing our hotel for your visit to Falmouth!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Thank you for your positive rating! We hope to welcome you back again soon!

8/10 - 좋아요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Likeable
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
We are glad you enjoyed your stay. Many thanks for choosing our hotel!

10/10 - 훌륭해요

Juliette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top location for a visit in cape cod close to some restaurants and other facility.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
It's wonderful to hear that you found our location in Cape Cod convenient, with easy access to restaurants. We're delighted you enjoyed your stay, and we hope to welcome you back for another great experience in the future!

10/10 - 훌륭해요

Jeferson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very very good
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
We are delighted to hear you had a very good experience staying with us! We hope to welcome you back again soon!

2/10 - 너무 별로예요

Jessica

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is nothing luxury here. I can furious they charge a “resort” fee. When questioned I was told it was for amenities like WiFi and pool. Most of us were stuck here because of cancelled ferries. The rooms were gross. I took numerous pictures. The walls are paper thin so all the heat from other rooms baked us to the point we shut unit off completely and opened windows and we were still sweating. Pillows are flat and uncomfortable. We could hear our neighbor up all night coughing, lit sounded like he was in the room with us, which kept us up. Just miserable.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
I'm truly sorry for the disappointment and frustration you experienced during your stay. Your feedback about the room condition, amenities, and noise disturbance is concerning and not reflective of the experience we aim to provide. We hope you will give us another opportunity to provide an improved experience in the future.

10/10 - 훌륭해요

Mary-Jo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location for a weekend getaway
We had a great stay!! The hotel is clean and comfortable. The staff friendly and accommodating. The location is perfect, a short walk to Falmouth center and Main Street shops and restaurant's. Also right on the scenic walking/ bike trail that goes to Woods Hole. We will definitely return to this hotel
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
We're thrilled you had a fantastic stay and enjoyed our clean accommodations, friendly staff, and convenient location. Thank you for choosing our hotel, and we can't wait to welcome you back on your next visit to Falmouth!

10/10 - 훌륭해요

karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location to Main Street eating and shopping. Walked the shining sea path! Perfect spot! Will definitely return!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
We're thrilled you enjoyed our prime location and had the chance to explore the Shining Sea Bike Path. We'd love to welcome you back for another wonderful stay when you return!

10/10 - 훌륭해요

Jackson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely boutique hotel. Clean and cozy, close to all the points of interest.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 4일
Thank you for your kind words! We're delighted that you enjoyed the cozy atmosphere of our boutique hotel and found it conveniently located near all the points of interest. We look forward to hosting you again!

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful.we have EV auto and the hotel had a charging station available.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 4일
That's fantastic to hear! We're thrilled our EV charging station was able to accommodate your needs during your stay. We look forward to welcoming you back!

10/10 - 훌륭해요

Brigitte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, convenient, nice pool.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 27일
Thank you for your review! We hope to welcome you back for another great stay!

10/10 - 훌륭해요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Thank you for sharing your rating! We are so glad you enjoyed your stay and hope to welcome you back soon!

2/10 - 너무 별로예요

Emmanuelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible experience
Smelly room and dirty sheets that I had to change myself because the cleaning lady was not available!!! When we arrived the entrance was packed with weird customers that looked scary! Customer representative didn’t know what he was doing obviously! It was so disappointing and I think that the reviews are not accurate.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
We sincerely apologize for the inconvenience you experienced during your stay. We're sorry to hear about the issues with the room and the inconvenience you faced with the sheets. This is certainly not the standard we strive for. We appreciate your honesty and hope you give us another chance to provide you with a better experience.

10/10 - 훌륭해요

Tamara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!
Great service! Personnel was nice and helpful. Great location
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
We are glad you enjoyed your stay and we appreciate your kind words about our staff. We hope to see you again soon!

10/10 - 훌륭해요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
We appreciate your positive rating. We hope to welcome you back for another enjoyable experience in the future.

8/10 - 좋아요

Mandy 님, New Britain

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Nothing special- but it was clean and in a convenient location for a work trip. Staff were friendly. Walls are paper thin and you can hear everyone’s conversations.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Thank you for taking the time to share your thoughts. We're pleased to hear that you found our hotel clean and conveniently located for your work trip. We appreciate your kind words about our friendly staff. We apologize for any inconvenience you experienced with the thin walls and noise. Your feedback is important, and we'll work on addressing this issue for future guests. We hope to welcome you back for an improved experience.

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just what we expected.
Clean well appointed rooms is all we ask for. The outdoor spaces and pool were welcomed
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 23일
Providing a comfortable and enjoyable experience for our guests is our top priority. We hope to welcome you back in the future for another great stay!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Cute hotel, good location, but customer service needs to be improved. They charged a +/-25 amenity fee, which included access to pool, internet and a bottle of water. When I asked for 2 additional bottles of water, they said no. I fought with them and they absolutely were not budging on this. Don't use the safe! I locked my computer and car key in the safe and safe would not open! Could not work and missed an online meeting the next day. They sent someone to open with a crowbar, but we finally got it to unlock. Not a great experience.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Thank you for taking the time to provide feedback on your recent stay. We're truly sorry to hear about the issues you encountered with customer service and the safe. This is not the experience we aim to provide, and we will address these concerns to ensure a more positive stay for our guests in the future. We hope you might consider giving us another opportunity to provide you with a better experience on a future visit.

6/10 - 괜찮아요

Raphael

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The front desk clerk was not friendly. Did not feel welcome.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
We're sorry to hear about your experience with our front desk clerk. We genuinely apologize for any lack of friendliness you encountered during your stay. Providing a warm and welcoming atmosphere is of utmost importance to us, and we will address this matter to ensure a more positive experience for our guests in the future.Thank you for bringing this to our attention, and we hope you'll consider giving us another chance to provide the hospitality you deserve.

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Thank you for sharing your positive feedback! We hope to welcome you back again soon!

10/10 - 훌륭해요

Leo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Should have a hand rails for tub/shower
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 12일
Thank you for sharing your feedback. We will take your suggestions into consideration. We hope to welcome you back in the future.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location! Friendly people and an awesome pool for the kids.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
It's fantastic to hear that you enjoyed the beautiful location and the friendly atmosphere during your stay. We appreciate your positive feedback, and we hope you had a memorable time. If you ever decide to return, we'll be here to welcome you back for more great experiences!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay. Falmouth is a friendly place with lots of high-end businesses and clean environment.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
We're glad to hear that you had a very nice stay in Falmouth and enjoyed the friendly atmosphere and clean environment. If you ever decide to visit again, we'll be here to provide you with another enjoyable stay in Falmouth. Thank you for your positive feedback!

10/10 - 훌륭해요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
We appreciate your positive feedback and hope to see you again soon!

10/10 - 훌륭해요

Catherine

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Thank you for your positive rating. We hope to see you again soon!

2/10 - 너무 별로예요

Adrian

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
We regret that we did not meet your expectations and we apologize for any issues that may have occurred during your stay. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay with my 2 year old daughter. Will be back.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
We're thrilled to hear you had an excellent stay with your daughter! We can't wait to welcome you both back for another wonderful visit. Thank you for choosing us!

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great time there. I went to de-stress and it was easily done there. I would go back in a heartbeat. I had quiet time by myself which was what I wanted. I did some shopping, but that was not the purpose of the trip. The only thing I could say I didn't like was the cable box kept turning off and I had to unplug and wait a bit then plug it back in. The front desk clerk came right to the room when this did not work. I
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 29일
We're delighted to hear that you had a great and stress-free time during your stay with us. Your comfort and relaxation are important to us, and it's wonderful to know that you had the quiet time you desired. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 - 좋아요

bette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Thank you for your rating. We hope to welcome you back again for an even better stay.

4/10 - 별로예요

Sarah

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
We are sorry your stay did not meet your expectations. We hope to have the opportunity to welcome you back for an improved experience in the future.

6/10 - 괜찮아요

Leanne

The property has more potential and could be a bit more upscale. There was an unpleasant odor in the room, probably from moisture being on Cape Cod. The tub has soap scum that looked really dingy and unpleasant. I did not shower because of this. Again, this property has potential to be much more desirable.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
We appreciate your feedback and apologize for any issues you encountered during your stay. We're always striving to improve our property and provide a better experience for our guests. Thank you for bringing these matters to our attention, and we hope you'll consider giving us another chance to provide you with a more enjoyable stay in the future.

10/10 - 훌륭해요

Treena

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Thank you for choosing to stay with us! We appreciate your positive feedback and hope to see you again soon!

10/10 - 훌륭해요

Betty

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The decor was pleasant and updated There was a heated pool and several outdoor seating areas plus a gas fire pit that was lit until 10. Restaurants were. Within walking distance there was even a breakfast /lunch spot attached to the inn. Very quiet and restful but with plenty of activity in the area. Wonderful experience
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 11일
We're thrilled to hear about your wonderful experience. We're also glad to know that the proximity to restaurants and Persy's Place added to your convenience.Thank you for choosing Inn on the Square, and we look forward to welcoming you back for another enjoyable stay in the future!

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 11일
Thank you for choosing to stay with us. We hope to welcome you back again soon!