실내 수영장, 08:00 ~ 22:00 오픈, 일광욕 의자

더 마리너 리조트 케이프 코드 바이 더 레드 컬렉션 여행 후기

3 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 994개 이용 후기 중 228개" "
평점 8 - 좋아요. 994개 이용 후기 중 366개" "
평점 6 - 괜찮아요. 994개 이용 후기 중 242개" "
평점 4 - 별로예요. 994개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 994개 이용 후기 중 52개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great stay
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Katrina

연인과의 여행
It was a nice stay unti the hockey league team started playing hock in the middle of the hallways at 9 pm at night. Friend dest tells me quiet hours start at 10. Which is desired the point. The parents of these hockey player kids had zero control & made the girls trashed.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kadon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice & friendly staff
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

kedar

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its a lovely and quiet little get away.
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Adrienne

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Th slider door was broken so we could not use it which made it very unsafe! There were no towels when we checked in and the beds were not made!! The hot tub looked like dirty water and theee was sand on the bottom. I’m not happy with it at all! I would actually like some type of credit or refund!
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Sharon

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room I was supposed to have they didn’t give me. I was promised a sofa bed in my room and did not receive it.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

marie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The swimming pool was so cloudy and dirtu. The hot tub had sand fown the bottom and also had black dirt on the suds. They had very scary looking people in and out of the frontdoor. People were selling drugs right in front of my eyes in the parking lot. You should know that the homeless live there. Someone asked me a ? and I asked where they were from and she told me. It was very sad to see all the people but I took my grandkids and vutthem in a dangerous situation! I slept there on Friday night but left first thing in the morning since I was there with my 3 young children and felt unsafe. I have been going to the motels on the Cape for more than 50 years. I would appreciate a credit for my stay as the gentleman behind the desk said he could not refund my money because I used Expedia site. If you could please consider my refund. Thank you Marie Skobeleff
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

kedar

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely pleasant in dealing with me snd my families need and request.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did NOT like the extra $8.00 for a resort fee collected at check-in.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kathleen Anne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve been going to The Mariner for years. Current management has exceptionally high standards. The place has never been so clean and the staff was eager to be of service. Outstanding value in the heart of the Cape!!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ann Marie

2024년 3월에 1박 숙박함

4/10 - 별로예요

Thomas

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was a bit run down, inside and out, and my room a little tired. The tub drained slowly, the beds were coil spring and not terribly comfortable, the towels were a bit thin and scratchy, and the hallway was chilly and did not get vacuumed during my three days there. The bathroom fan was packed with dust and the bearing in the fan was going so it was quite loud. The heater was also quite loud, particularly on startup and went on and off frequently during the night and kept waking me up. The screen on the sliding door was ripped to shreds, the door and screen slid with great difficulty, and the glass was dirty. The repairs that I saw were a bit slip-shod as nothing was completely repaired; wall patches were not sanded and were unpainted; marks on the wall left uncleaned and/or unpainted; holes from old locksets on the door were unrepaired and obvious. The included breakfast was predictably uninspired and dull. Staff were fairly uninterested and unengaged during my stay, and as I checked out all I got was, "you're all set." No eye contact, no thank you for staying or inquiry as to how my stay was. I gave two stars because the things that lowered this rating are problems that are easy fixes and management should have been on them. It is unlikely I will stay there again and cannot recommend to others.
2024년 2월에 2박 숙박함

4/10 - 별로예요

CALEAH

연인과의 여행
Breakfast was average.
2024년 2월에 4박 숙박함

8/10 - 좋아요

Dennis J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient -- excellent value -- friendly staff
2024년 2월에 2박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for my needs. I will be back
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Carly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing is we couldn’t use side door. Otherwise nice place and pool is warm
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Osacar Antonio

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Taoufik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

CYNTHIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased with it cold in eating room
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Linda

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
People in other rooms fighting. Staff did nothing about this.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were drawn to this because it was centrally located and had a pool for our 3 year old. The pool looked dirty and had sand on the bottom. This makes sense in the summer if people are coming to use the pool straight from the beach but it's January. We had the impression that it was never cleaned since the summer season ended. The rails getting in and out are also very loose. The whole building is kept pretty cold, even the staff was wearing sweatshirts or jackets. You could connect to the WiFi but it would not pass Internet. The TV in our room was locked in Store mode, so you could only watch TV for a few minutes with a menu covering the screen with the TV features. It would then switch to screen saver mode no matter what we did with the remote. So no usable Internet or TV, and we didn't want to go in the pool again. I asked the person working at the front desk for help, they said they would send someone to our room to check in on it but no one ever came. The bed made a loud popping sound when getting off it on one side. We could easily hear the upstairs units as well. Finally, and most importantly, when the unit above us uses the shower, water came out of the light in our bathroom over the toilet, which got on my wife when she was going to the bathroom. No one was at the front desk and when we tried calling, no one answered.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Paulo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sue

단체 여행
좋아요: 직원 및 서비스
Gentlemen at the front desk was so helpful with coming down to our room twice regarding the internet connection. Looking forward to coming back for the long weekend
2024년 1월에 1박 숙박함

8/10 - 좋아요

rochele

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Marcelo

2023년 12월에 1박 숙박함

8/10 - 좋아요

Noelyn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 1월 1일
Hi Noelyn,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the The Mariner Resort Cape Cod by The Red Collection. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 - 훌륭해요

Claudinei

2023년 12월에 10박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Keep looking
Worst stay ever. Bed hard like the floor. Toilet filled to top. TV error, needed to come in room. Toilet and mirror dirty, desk disgusting. Never again.
2023년 12월에 2박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 12월 26일
Dear Valued Guest, Thank you for taking the time to tell us about your stay at the The Mariner Resort Cape Cod by The Red Collection. I am disappointed that your experience did not meet your full expectations, as you indicated the bed was hard, the toilet was filled to the top, the TV had an error and all the other concerns that dampened your visit. Please accept our sincerest apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Nonetheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Review
It is always a pleasure to stay here. Great early breakfast, comfortable bed and excellent courteous staff. I highly recommend the Cape Cod Mariner Resort. Happy Holidays 🎄
2023년 12월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 21일
Thank you, Karen, for taking the time to share your feedback regarding your experience at The Mariner Resort Cape Cod by The Red Collection. We sincerely appreciate your positive rating and are happy to hear you had a pleasant stay with us. We're also delighted to hear that you enjoyed the breakfast, comfortable bed and our excellent, and courteous staff. At Red Roof, we always enjoy hearing about the lasting impression our staff left on our guests.Happy Holidays! We look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Dennis J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent value, very clean, warm pool and jacuzzi
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 1월 1일
Hi John,I want to thank you for taking the time to post a review of your stay at the The Mariner Resort Cape Cod by The Red Collection. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and accommodating they went above and beyond
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Victor Hugo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, clean super friendly front desk
2023년 11월에 2박 숙박함

8/10 - 좋아요

Ladislav

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 1월 1일
Hi Ladislav,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the The Mariner Resort Cape Cod by The Red Collection. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 13일
Hello Alex, Thank you for taking a moment to leave a review. The staff at THE MARINER RESORT CAPE COD BY THE RED COLLECTION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 13일
Hello Krystal, Thank you for taking a moment to leave a review. The staff at THE MARINER RESORT CAPE COD BY THE RED COLLECTION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean,quiet,comfortable beds.Will stay again.
2023년 11월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 13일
Dear Lisa,Thank you for taking the time to share your feedback regarding your experience at THE MARINER RESORT CAPE COD BY THE RED COLLECTION. I am thrilled to read your comments about our clean and quiet hotel, comfortable beds, and you will be staying again resulting in a 5/5 score.Thank you for sharing your feedback and Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

john

2023년 11월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 1월 1일
Hi John,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the The Mariner Resort Cape Cod by The Red Collection. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 - 훌륭해요

Vickie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay here was enjoyable. As I was traveling alone this time it was important that I had a place where I felt safe. The facilities have been remodeled and were great, however, the screen on the sliding door was coming off it's track. Other than that everything was great. Staff was friendly and helpful.
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Jenifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 10일
Thank you for taking a moment to leave a review, Jenifer. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great off season deal
The price was right, and it was perfectly located between Scally’s restaurant, and The Music Room.
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 9일
Thank you for taking a moment to leave a review, Thomas. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 8/10 score following your stay. I am happy that our prices and our location pleased you. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 7일
Thank you for taking a moment to leave a review, Melissa. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel
The price was reasonable, rooms were clean and in good shape, and the staff was very friendly and helpful. It seems to be a well-run place. I was very satisfied with this hotel.
2023년 10월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 7일
Thank you for taking a moment to leave a review, Linda. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 10/10 score following your stay. I am happy that our reasonable prices, clean room and the other highlights mentioned pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Celso

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good for the price. The mattresses could be better. They are the old school spring mattress. Not easy on your back and not very comfortable. Otherwise, everything else was great.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jenifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 11월 5일
Hello Jenifer,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
such a nice place! mini golf, pools, grills, clean and good area
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 7일
Thank you for taking a moment to leave a review, Juan. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Mariane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 24일
Thank you for taking a moment to leave a review, Mariane. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

weihua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great place, clean and convenient
2023년 10월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 24일
Thank you for taking a moment to leave a review, Weihua. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 3/5 score following your stay. I am happy that our cleanliness, convenience and the other highlights mentioned pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like the lawn chairs in the room instead of the sofa we were supposed to have
2023년 10월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 24일
Thank you for taking a moment to leave a review, Mark. The staff and I at The Mariner Resort Cape Cod by The Red Collection appreciate your 3/5 score following your stay. However, you stated that you didn't like the chair in the room. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist