마리나

시몬스 타운 퀘이사이드 호텔 여행 후기

3 out of 5
시몬스 타운 퀘이사이드 호텔
Jubilee Square St Georges Street, Simon's Town, Cape Town, Western Cape

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 270개 이용 후기 중 137개" "
평점 8 - 좋아요. 270개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 270개 이용 후기 중 18개" "
평점 4 - 별로예요. 270개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 270개 이용 후기 중 1개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Hae Young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No wifi but good
답변 제공: Fo Manager 님, 2016년 6월 21일
Good Day, Thank you for posting your review online. We rely on guest feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you our hospitality at its best! Kindest Regards Gideon Le Roux General Manager

4/10 - 별로예요

이덕수

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
택시기사 예약
원전을 방문하는 출장이었는데 현 호텔은 원전에서 많이 떨어진곳이다.다음날 택시예약을 하는제 터무니없는 가격을 제시한다. 갈때 10만원 올때 10만원. 우리의 약점을 이용한 호텔관리자의 아주 안좋은 상술이다. 결국 그 바가지를 쓰고 택시를 이용했다. 올때 택시기사가 관광서비스를 해서 약간의 보상이 된 느깸이다. 그런데 check out할때 또한번 그 호텔메니져(여자였음)가 사기를 친다. 분명 1인당 900란드에 택시계약을 했음에도 1000란드를 내란다. 이유를 물으니 은행 Deposit인가 뭔가를 위해 100란드가 추가되었단다. 택시를 너무 비싸게 이용해서 약간 찜찜하던 차에 이런 터무니없는 얘기 들으니 짜증난다. 단호하게 그렇게 계약하지 않았다고 단호히 말하고 계약금액은 900란드라 말하니까 알아보겠다고 나갔다가 들어오더니 알았다고 한다. 손님에게 최적의 서비스를 해주려는 노력보다 왠지 바가지를 씌우려고 한다는 느낌을 받았다. 택시를 소개하면 소개금액의 일정부분을 챙기는 뭔가가 있는가 보다. 어째든 매니져가 상당히 기분나쁘다. 주변환경은 정말 아름답고 깨끗하고 좋다.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow! Had the most amazing stay, everything was wonderful! Highly recommended
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roshana the lady at reception was friendly and accommodating. I turned up at 11pm steaming and was offered sherry which helped me sleep! She was so nice and made the stay all that more special. Special compliments to her. Peter
2024년 3월에 2박 숙박함

8/10 - 좋아요

Jannis 님, Troisdorf

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free parking if you are lucky. Tricky to find the entrance, just drive on the big parking space on the right hand of the building and ask the Security wheee to go. Could be cleaner here and there but nothing to worry about.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Heidrun

좋아요: 청결 상태, 직원 및 서비스
Super Frühstück
2024년 2월에 2박 숙박함

8/10 - 좋아요

Reshani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well recommended
Great hotel with superb staff! Unfortunately the water supply was lost during the last two days of our stay. No showers or toilets working - the staff did all they could to help.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Frank

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Adeeb

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommanded
Perfectly located with a well trained staff. Nice welcome in this quiet hotel. I recommand.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Mona

좋아요: 청결 상태, 직원 및 서비스
The night manager who checked us in was very helpful, courteous, and friendly. The room was clean but smelled too much of cleaning fluids. Beautiful views.
2023년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely stunning view of the harbor! The staff is incredible from reception to housekeeping. Our room was ready early and they were so kind and helpful. The hotel is located just above what Sauvers, which became our favorite restaurant from the first night. Definitely recommend the boat company whale tour if you have a chance. Just across the street at cafe Pescado we had one of the best burgers (house made patties). We will definitely recommend to anyone and look forward to coming back.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Luciano Romeo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location great food
Fantastic location and view and excellent service, Berthas restaurant serve fantastic fish at a fantastic price
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

Work

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great staff!!
The hotel itself is ideally located and the staff are super helpful and can’t do enough for you. What let’s it down is the state of disrepair, particularly the fact that the key card machine is broken so every time you want to access your room a member of staff has to let you in.
2023년 5월에 7박 숙박함

10/10 - 훌륭해요

Frances

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good value for money
Perfect location, central, easy walking with restaurants nearby. View was spectacular. Wonderful helpful and friendly staff. Definitely worth a visit.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Caitlin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a lovely one night stay at Simon's Town Quayside Hotel. The hotel is very conveniently located near the dock where all tours leave from - kayaking, shark diving, etc. - as well as several restaurants. Staff was friendly upon arrival and room was comfortable with a view of the harbor.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

pitchaya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Goid Memory in Saimon Town
Good Service ..Good meals...best position in Simon Town...but have to concern about save electricity period ( about 4 hours per days )
2023년 4월에 2박 숙박함

8/10 - 좋아요

Albert 님, Achim

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
gut
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Patrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 5박 숙박함

8/10 - 좋아요

Crister

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cape peninsula and penguins around the corner
Nice place for a stay close to the cape peninsula and boulders bay penguins
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would say it was pleasant but not exceptional again a stop over.
2023년 1월에 1박 숙박함
답변 제공: GM 님, 2023년 2월 17일
Thank you for completing a post stay review. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely little hotel with ocean views.
Loved our stay here. From the moment we arrived we were welcomed by the two lovely ladies on reception. The room was modern and ours had a balcony with great views over the ocean. It's located right in the centre of Simon's Town with lots of restaurants and cafes very close. A 5 minute drive to Boulders beach where you can see all the penguins. Definitely recommend and pay the little extra for the balcony room.
2023년 2월에 2박 숙박함
답변 제공: GM 님, 2023년 2월 17일
Thank you for your words of appreciation. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward to welcoming you again!

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect small hotel with amazing staff.
From the minute we arrived we were greeted by wonderful staff. Their friendly professional attitude was just delightful. The room we had was with a balcony and couldn’t be better. Views to love. I really can’t rate this place higher and 80% was due to perfect staff. Thank you, we will return.
2023년 1월에 4박 숙박함
답변 제공: General Manager 님, 2023년 1월 25일
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usI am delighted to hear that the STAFF were so friendly and efficient. Your commendations of are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job!GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

8/10 - 좋아요

Dae

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a fantastic time. Load shedding caused some issues but we were prewarned
2023년 1월에 1박 숙박함
답변 제공: General Manager 님, 2023년 1월 25일
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usGUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

6/10 - 괜찮아요

Francois

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The view is incredible. The staff so wonderful and on top of everything. The lovation is incredible. The furniture in the room was old and worn. The bed was quite hard. There was no hot water pressure in the shower on our floor (3).
답변 제공: General Manager 님, 2023년 1월 25일
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usI am delighted to hear that the STAFF were so friendly and efficient. Your commendations of are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job!GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon.With Kind RegardsTamaryn du Toit

10/10 - 훌륭해요

Caren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the view from our bedroom.Breakfast was amazing!
답변 제공: General Manager 님, 2023년 1월 25일
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usGUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

10/10 - 훌륭해요

Ingrid

2023년 1월에 2박 숙박함

8/10 - 좋아요

Gustav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied
Good location. Breakfast restaurant really good! Some sounds from outside in the evening. A load shedding light woke us up in the night
2022년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 1월 25일
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usGUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

8/10 - 좋아요

Frank

10/10 - 훌륭해요

Steph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great getaway!
Loved our stay! The room was nice and the view was very lovely of the harbor! The staff was incredibly accommodating and fun to interact with! Even gave us special honeymoon bottle of wine and treats! We did see a baboon on the deck which was an added bonus! :) highly recommend!
2022년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 1월 25일
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usWe arranged the baboon as a special treat for you :-)GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

8/10 - 좋아요

Soerajadebie Joyce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ik had na 4 dagen een andere KAMER met balkon prachtige uitzicht de zee en de bergen heb echt genoten van mijn verblijf hier .
2022년 10월에 7박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay again, but longer Staff Balcony View View from bed is nice when chilly out TV Room, outstanding Bath Mini fridge Location for restaurants, shops, ATM Bed Will hold luggage before check in - A bit of noise at night, people, cars Rolling black outs, but not a big deal Difficult to control water temperature in shower
2022년 9월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 12일
Thank you for taking the time to post a review after your most recent stay.We do hope to have you back again- for longer period :-)With Kind Regards

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Simon's Town retreat.
Very nice place, excellently located for all Simon's Town's attractions. The harbour is a stunning view. The beds are very comfortable and the room nicely appointed. Highly recommend. There are plenty of restaurants nearby serving all day and the hotel is about a 10 minute walk to Boulder's Beach for the penguins
2022년 8월에 5박 숙박함
답변 제공: General Manager 님, 2022년 9월 5일
Thank you for the wonderful review, we are simply delighted to hear that you had such a fabulous time with us.We do look forward to hosting you again in the future.Best RegardsSTQH Management

6/10 - 괜찮아요

Harald

2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 13일
Thank you for your valued review and feedback. Best Regards Tamaryn du Toit

10/10 - 훌륭해요

Kudzai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
It was awesome
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 14일
Thank you for the great review, we are delighted you had such a fabulous stay. Best Regards Tamaryn du Toit

10/10 - 훌륭해요

Carl

2022년 4월에 2박 숙박함
답변 제공: GM 님, 2022년 6월 6일
Thank you for the review, we are delighted to know that you had such a fabulous stay with us. We do hope to be able to welcome you back to the hotel in the future. With Kind Regards Tamaryn du Toit General Manager

8/10 - 좋아요

Arthur

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Windows not very good. So the rooms on the street side are noisy.
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 2박 숙박함
답변 제공: DGM 님, 2022년 2월 23일
Thank you for the great review, I will share this with my team. With Kind Regards Simon's Town Quayside Hotel

8/10 - 좋아요

David Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
The mattress was most disappointing
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful and tasteful renovation of a classic quayside building. Well situated to shops and harbourside restaurants.
2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ligging aan de haven top. Kamer met zicht op de haven hadden wij
2020년 2월에 3박 숙박함
답변 제공: DGM 님, 2020년 4월 1일
Schönen Tag, Vielen Dank, dass Sie sich die Zeit genommen haben, das Aha Simon's Town Quayside Hotel nach Ihrem letzten Aufenthalt bei uns zu überprüfen. Wir freuen uns zu hören, dass Sie im Hotel eine wundervolle Erfahrung gemacht haben. Wir müssen die Möglichkeit haben, Sie in Zukunft wieder im Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Tamaryn du Toit Stellvertretender Geschäftsführe

10/10 - 훌륭해요

Gerhard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Hotel, zentral gelegen, toller blick auf den Hafen. Personal freundlich und zuvorkommend. Nachteile: Parkplätze etwas knapp. Mit zwei Paaren keine Zimmer nebeneinander bekommen.
2020년 2월에 1박 숙박함
답변 제공: DGM 님, 2020년 4월 1일
Schönen Tag, Vielen Dank, dass Sie sich die Zeit genommen haben, das Aha Simon's Town Quayside Hotel nach Ihrem letzten Aufenthalt bei uns zu überprüfen. Wir freuen uns zu hören, dass Sie eine wundervolle Erfahrung im Hotel gemacht haben und unser Personal so freundlich fanden. Wir sind stolz darauf, allen unseren Gästen erstklassigen Service zu bieten. Wir müssen die Möglichkeit haben, Sie in Zukunft wieder im Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Tamaryn du Toit Stellvertretender Geschäftsführer

10/10 - 훌륭해요

Ewa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strålande bra!
Rummet var exakt som utlovats, strålande fint! Vi blev uppgraderade med balkong vilket förhöjde besöket ytterligare. Frukosten serverades på en restaurang i samma hus. Menyn var generös och hade lite extra rolig utformning.
2020년 1월에 2박 숙박함
답변 제공: ShavonneC 님, 2020년 1월 31일
Kära Ewa, Tack för din 10 av 10 recension efter din vistelse på aha Simon's Town Quayside Hotel. Jag är glad att din vistelse hos oss mötte och överträffade dina förväntningar. Rummen är verkligen fantastiska. Jag är glad att din kostnadsfria uppgradering var möjlig under dina resdatum, så att vi kunde lägga till något speciellt till ditt besök. Jag hoppas att du väljer aha Simon's Town Quayside Hotel om du har en annan möjlighet att återvända till Sydafrika. Med vänliga hälsningar, Shavonne Coetzer General Manager aha Simon's Town Quayside Hotel

8/10 - 좋아요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay but twin beds not ideal.
We had a nice stay at aha Simon's Town. The rooms were clean and had the usual toiletries and water you would expect, and the breakfast downstairs was good. The only issue about our stay was we booked a double room via Hotels.com (selecting either double or 2 x single beds at checkout) which was just a preference. When we arrived, there were only twin rooms available. To add more confusion, the hotel's own literature in the room says that all rooms have kingsize beds? More clarification needed over beds and just to make aware you may get twin beds when booking double.
2020년 1월에 2박 숙박함
답변 제공: ShavonneC 님, 2020년 1월 29일
Dear Leanne, Thank you for taking the time to rate and review your recent stay at aha Simon's Town Quayside Hotel. Please accept my sincere apologies for the oversight around your bed configuration and request. This is not the experience we wish to leave our guests. We do offer some rooms with twin beds as we found this to be a huge market. I have addressed your feedback with the reservations team to ensure all requests are acknowledged to ensure 100% guest satisfaction! I have noted your bed preference to your guest profile and will ensure your request is acknowledged should you return for another visit. With kind regards, Shavonne Coetzer General Manager aha Simon's Town Quayside Hotel

8/10 - 좋아요

Ramin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: ShavonneC 님, 2020년 1월 29일
Dear Ramin, Thank you for taking the time to rate your stay at aha Simon's Town Quayside Hotel. We appreciate your 8 out of 10 score. I hope we will have the pleasure of welcoming you back again soon. With kind regards, Shavonne Coetzer General Manager aha Simon's Town Quayside Hotel

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Waterfront location with beautiful view at the heart of town. Breakfast was perfect (made hot upon order).
2019년 12월에 1박 숙박함
답변 제공: Shavonnec 님, 2020년 1월 29일
Dear Anonymous, Thank you for taking the time to review your stay at aha Simon's Town Quayside Hotel and provide your feedback. I am delighted our views and location met and exceeded your expectations. The breakfast offering is indeed perfect, offering guests a really nice variety. I do hope you will have another opportunity to return and enjoy aha Simon's Town Quayside Hotel again. With kind regards, Shavonne Coetzer General Manager aha Simon's Town Quayside Hotel