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하버에지 아파트먼트 여행 후기

4 out of 5
하버에지 아파트먼트
10 Hospital Street, De Waterkant, Cape Town, Western Cape

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 363개 이용 후기 중 129개" "
평점 8 - 좋아요. 363개 이용 후기 중 151개" "
평점 6 - 괜찮아요. 363개 이용 후기 중 54개" "
평점 4 - 별로예요. 363개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 363개 이용 후기 중 11개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

DOOJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아파트형 숙소라 주방시설 완비, 세대당 1주차 시설, 출입시 안전 보안 철저, 직원 친절, 와이파이 잘됨, 케이프타운 주요 관광지 접근성 용이, 5분거리에 마트 위치, 2박 했는데 아주 편하게 잘 지냈습니다.
답변 제공: Robyn Noel, Guest Services Manager 님, 2018년 4월 16일
Dear Doojin, Thank you for taking the time to review your stay with us! We are happy to hear that you enjoyed your stay and hope that we get to welcome you on a return visit. Best regards

10/10 - 훌륭해요

Sukkyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편하고 좋았습니다!
5일동안 학회참석으로 묵게되었습니다. 매우 만족합니다. 다들 친절하고 안전해서 좋았어요. 주차장도 쓸 수 있어 좋았습니다. 케이프타운을 방문하게되면 다시 오고 싶은 곳이었어요. Very good time in this room.
2017년 6월에 5박 숙박함
Dear Sukkyoung, We are glad that you had an enjoyable stay with us - we certainly hope to welcome you back soon! Best Regards, Robyn Noel Guest Services Manager

10/10 - 훌륭해요

ILYOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and very nice apartment
Very nice Location and greatest Security. friendly staff. Free wifi also good. couch and Bed is nice comfortable and Powerful shower and good washing machine. I will use this apartment again when I Come to Capetown. I like it and Strongly recommend.

10/10 - 훌륭해요

Suveer

좋아요: 청결 상태, 객실의 편안함
2020년 12월에 5박 숙박함

10/10 - 훌륭해요

Londeka

좋아요: 청결 상태, 객실의 편안함
2020년 12월에 3박 숙박함

10/10 - 훌륭해요

Nkululeko

단체 여행
좋아요: 청결 상태, 객실의 편안함
2020년 10월에 3박 숙박함

8/10 - 좋아요

Samuel

좋아요: 청결 상태, 객실의 편안함
nice
I like it
2020년 9월에 2박 숙박함
답변 제공: Senior Host 님, 2020년 9월 29일
Good day Thank you so much for staying with us. We appreciate the feedback an look forward to welcoming you again soon. Warm Regards Senior Host

10/10 - 훌륭해요

EDUARDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 5박 숙박함

8/10 - 좋아요

Shruti

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The reception staff were helpful, cleaning of rooms could be better and bed a little more comfortable. But overall a good and comfortable stay.
2020년 2월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스
Front office staff were unfriendly and unhelpful.
2020년 2월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checking in was a pain because i had a 3 BR reservation which I confirmed the day before; however upon checking in they changed my reservation to a 2 BR & studio. Please note that the BR do not have ACs but portable units were provided. We stayed in Room 508 which is the 2 BR & 510 which is the studio. Both rooms were perfect, ample space, clean & stocked with lots of plates, cups & utensils, washer, dryer, microwave, toaster & big refrigerator. The outside balcony has a view of table mountain & the balcony from the room has a view of the city. These units were home away from home. The security was great at the hotel. However the area can be a bit sketchy at night but we still felt safe. We used uber to go everywhere. There is a Spar supermarket which is a 5 minute walk. We will definitely stay here again. We loved staying here.
2020년 2월에 4박 숙박함

4/10 - 별로예요

Ryan

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Poor timings, no service help
My main disappointment with this hotel was the staff and there service. I was in town for a meeting the same day as check in and had sent 2emails the week before asking for early check-in if possible so I could refresh after my flight before the meeting. Arrived at 12pm 2 hours before check-in, they couldn't get me in early. Came back at check-in time, my room was still not ready. Even though I had explained to them 2 hours previously I had an appointment at 3pm I needed to be at. Didn't get into the room untill almost 2:20pm. My blind in the bathroom didn't close so had to put a towel up for privacy to shower. My welcome note was addressed to another person. The hotel is comfortable enough location is close to city but would not stay again due to there inability to help out.
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Apartment has everything except location
Hospital street is easy for taxis to find – about R280 from the airport in a metered taxi but check in is strange and involves completing questions on an electronic pad. Guests are issued with a thob to get through the security gate next to the guards and to activate the lifts. Lock on the front door meant it had to be slammed to be closed. Apartment had everything from a bed area with sort of bed side cabinets and a desk to a kitchen with all the appliances, fridge, microwave and a washing machine, tea and coffee making, a dining table, sofa, armchairs and a TV, reliable wifi and a balcony with blinds and controllable air-conditioning. Bathroom was adequate with all toiletries other than teeth and shaving provided. A noticeable downside though was the glass panel in the bathroom door that faces directly onto the bed area. However checkout is far too early at 10am, and I both got called by reception and had the cleaners banging on my door to get me out on time. Luggage is stored behind the security guard’s area and the hotel can provide pre-booked taxis for a premium (R350). There’s nothing in this area of town, and it takes at least 10 minutes to walk to the train station and 15 to walk to the waterfront area. You also need to be careful of the nearby backstreets as some didn’t feel or smell safe. Nice apartments, but not a nice area and checkout is too early.
2020년 2월에 1박 숙박함

8/10 - 좋아요

G J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함

2/10 - 너무 별로예요

Andrew 님, Canada

단체 여행
별로예요: 청결 상태, 편의 시설/서비스
Don,t be fooled by the photos of luxurious rooms. The place is porly managed and badlly maintained. . I was stuck in the elevator for over half an hour. Pitch dark, the only button that worked was the alrrm and no hotel staff responded to that. Then when i did get out they tried to tell me it was my fault. They refused to give our party of five more than two keys so we left them at the front desk when we went out, but that is only manned till midnight, and they couldn.t find them when we got back. Add windows that blow open in the wind because the latches are broken, lights that won.t come on, appliances that are not even wired in. Do yorself a favour and find somewhere else to stay.
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2020년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함

4/10 - 별로예요

tragasen

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2019년 12월에 2박 숙박함

4/10 - 별로예요

Soren

2019년 12월에 2박 숙박함

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
All is good. Just that is along the highway and is noisy.
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

Yusuf

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sub standard accommodation
Apartment Wes very basic Towels were all ways a problem to get Access in n out was a nightmare as we were 6 adults n we had two sets of keys .cell phonee was stolen not found
2019년 12월에 5박 숙박함

8/10 - 좋아요

Pablo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente localização, ótima hospedagem
Foi muito boa a estadia, lugar bem localizado, próximo ao Waterfront, vista para o porto.. Tudo muito agradável. Tivemos um problema com a internet, mas em poucos minutos já foi resolvida pela equipe do hotel..
2019년 12월에 5박 숙박함

6/10 - 괜찮아요

Andrew

출장 여행
좋아요: 직원 및 서비스
2019년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 2박 숙박함

10/10 - 훌륭해요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Es war unsere erste Unterkunft nach unserer Ankuft in Kapstadt, sie liegt sehr nahe an der Worterfront und ist gut und sicher zu Fuss zu erreichen. Es ist ein sehr modernes 1 Zimmerarpartment und sehr sauber , eine Küchenzeile bietet die Möglichkeit sich selbst zu versorgen. Ein überdachter Balkon ermöglicht zu rauchen und draussen zu sitzen trotz Wind und Regen. Eine sehr laute Strasse führt direkt am Haus vorbei , was aber im Bett nicht zuhören war, nur wenn man auf dem Balkon sass. Wir haben uns mega wohlgefühlt und kommen gerne wieder.
2019년 10월에 3박 숙박함
답변 제공: Allison 님, 2019년 11월 18일
Dear Stefan, I am very happy to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Allison

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were spacious and very clean. It would be good if they could provide as standard some USB ports for charging devices or some international plug sockets to cater for international travellers.
2019년 11월에 3박 숙박함
답변 제공: Allison 님, 2019년 11월 18일
Thank you for choosing our establishment, we are happy to hear that you enjoyed your stay. We take note of the sockets and looking into it. Regards Allison

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, helpful staff. Neat and clean.
2019년 10월에 1박 숙박함
답변 제공: Allison 님, 2019년 10월 14일
Dear Michelle, Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Regards Allison

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Allison 님, 2019년 10월 1일
Dear Gary Thank you for your candid feedback. I am very sorry to hear that your stay at the establishment was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit Kind regards Allison

10/10 - 훌륭해요

Haitham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: Allison 님, 2019년 9월 11일
Dear Haitham Aloufi, Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Regards Allison

6/10 - 괜찮아요

FLIGHT

좋아요: 청결 상태, 직원 및 서비스
Really nice stay.
The lady who checked as in was great! Made a such an effort and had a good laugh with, one of the best receptionist I have dealt with ever in my 17 years of travel. Kitchen had almost no glasses - had to wait 45 minutes to get some. Whatsapp number for emergency/contact does not work at all. Had to walk down to reception to request glasses/services. Shower in main bedroom was very poor (pressure) and the bedding does not fit the size of the bed. Its like a queen duvet on a king bed. The front door you have to slam to get open or closed, and there was no dish clothes/towels or anything to wash dishes with/clean after yourself if required. Apart from that the apartment is great. Really good size, stunning kitchen, and not so noisy as expected. The blinds is an issue especially as all the rooms were on the road so you could barely sleep as the rooms are so lit up - so a good idea would be to get blinds that is of good quality and can close. The balcony area was nice to open up and the building itself was quite peaceful, very clean and we never felt unsafe. So overall really good stay, staff was more then happy to assist where there was an issue.
2019년 8월에 1박 숙박함
답변 제공: Allison 님, 2019년 9월 3일
Dear Guest We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. We do hope you give us another chance as we will definitely improve our services. Regards Your Host Allison

10/10 - 훌륭해요

Jenny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Lovely place to stay. This my third or forth time staying at Harbouregdge Apartments. The hospitality is excellent. Very Clean. Highly professional management.
2019년 7월에 3박 숙박함
답변 제공: Allison 님, 2019년 8월 26일
Dear Jenny, Thank you for making our establishment your Home from Home when you're in Cape Town. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care Regards Allison

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 4박 숙박함
답변 제공: Allison 님, 2019년 8월 26일
Dear Valued Guest, Thank you for your review and for choosing our establishment. We look forward to having you again as a guest. Regards

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fijn ruim appartement, van alle gemakken voorzien.
2019년 7월에 3박 숙박함
답변 제공: Allison 님, 2019년 8월 26일
Dear Valued Guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please do call us if there is anything we can help you with.

10/10 - 훌륭해요

Maria Luiza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótimo custo beneficio e localização.
Espaçoso e moderno apartamento em local próximo de carro do Waterfront ( 5/10 min), 2 quartos, dois banheiros, cofres, cozinha bem equipada para uma boa estadia. Ar condicionado e disponibilidade de aquecedores para à época de frio. Prédio de apartamentos com segurança e bom atendimento dos funcionarmos na recepção. Restaurante bem próximo. Não exploramos os arredores para saber se existiam mercados próximos, mas é possível ir a pé ao waterfront ( 20/30min).
2019년 7월에 6박 숙박함
답변 제공: Allison 님, 2019년 8월 22일
Dear Maria, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please do call us if there is anything we can help you with.

4/10 - 별로예요

실제 이용하신 고객

2019년 8월에 2박 숙박함

8/10 - 좋아요

Mogamat Fazel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No cleaning service or towel change during my stay
2019년 7월에 2박 숙박함
답변 제공: Allison 님, 2019년 8월 26일
Dear Mogamat Thank you for your candid feedback. I am very sorry to hear that your stay at the establishment was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit Regards Allison

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 7월에 4박 숙박함
답변 제공: Allison 님, 2019년 8월 26일
Dear Valued Guest Thank you for your review and for choosing our establishment. We look forward to having you again as a guest Regards

6/10 - 괜찮아요

christophe

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Très bel apt, ménage médiocre, très bruyant
Très bel appartement, avec parking. Tout pourrait être parfait, mais nettoyage quotidien médiocre. 3 jours sans savon, malgré mes demandes, sol pas fait, donc très sale...... Ultra bruyant. je n'aurai pas réglé d'avance je n'y serai resté qu'une nuit. En plus concession Harley Davidson, juste au pied de l'immeuble Wifi, ne cesse de couper
2019년 5월에 8박 숙박함
답변 제공: GSM 님, 2019년 5월 21일
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Guest Services Manager

10/10 - 훌륭해요

YI-WEI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Very nice and comfortable! Best choice when you stay in Capetown
2019년 5월에 2박 숙박함
답변 제공: GSM 님, 2019년 5월 17일
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

8/10 - 좋아요

EW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and efficient
Very nice and efficient, but a bit noisy. Recommend milk for the coffee
2019년 5월에 2박 숙박함
답변 제공: GSM 님, 2019년 5월 17일
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

6/10 - 괜찮아요

Michele

별로예요: 숙박 시설 상태 및 시설
2 star - ok for sight seeing trip .
Hotel easy to find , reception and security staff helpful and friendly . My friends 50th birthday and kindly put balloons around room and a cake which was nice touch. Didn’t have rooms cleaned while we were there , had 3 nights . Had two safes which didn’t work , spoke to reception said would sort next day as no one to help , never happened . No plug for hairdryer , have to request one , stayed in 5 air b b always had working hairdryer and plugs. Beds comfy but road very busy so lots if traffic keeping you awake . Apartment bit run down needs refurbished. Doors broken on tumble dryer, and one cupboard carpets dirty and quite worn . Ok for couple of days sight seeing .
2019년 5월에 3박 숙박함
답변 제공: GSM 님, 2019년 5월 17일
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

6/10 - 괜찮아요

실제 이용하신 고객

2019년 4월에 9박 숙박함
답변 제공: GSM 님, 2019년 5월 14일
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 4박 숙박함
답변 제공: GSM 님, 2019년 4월 17일
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

8/10 - 좋아요

Guilherme 님, Caxias do sul

좋아요: 숙박 시설 상태 및 시설
Bom. Somente isso.
Boa localização, perto de restaurantes. Supermercados e do Waterfront. Oferece garagem coberta. Serviço de limpeza regular. Não recebi a garrafa de vinho conforme dizia na descrição. Um pouco barulhento à noite por estar localizado em uma região de grande tráfego e as janelas não terem isolamento acústico. Em outros apartamentos que aluguei, sempre havia à disposição produtos de linpeza para lavar louça e a roupa, esse não tinha.
2019년 3월에 7박 숙박함
답변 제공: GSM 님, 2019년 4월 16일
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Harbouredge is in an excellent location. Perfect for the waterfront with all the lovely restaurants and museums. Also very close to the arty Cape Quarter lifestyle centre and the colourful Bo Kaap area. The staff at Harbouredge could not have been more lovely and helpful. A great place to stay.
2019년 4월에 3박 숙박함
답변 제공: GSM 님, 2019년 4월 16일
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Solid Apartment of reasonable size. Further from the waterfront than we anticipated
2019년 3월에 4박 숙박함
답변 제공: GSM 님, 2019년 4월 16일
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

10/10 - 훌륭해요

STEINAR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The perfekt Hotel in Cape Town.
Perfekt location. We had a fantastic Pent House Apartment with very good qualities. Will definitly use same Hotel again.
2019년 3월에 3박 숙박함
답변 제공: GSM 님, 2019년 3월 26일
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
cleanliness. We actually saw the maid pick our dirty towels off the floor and rehang them as clean. The building an unit looks nothing like the pictures.
2019년 3월에 7박 숙박함
답변 제공: GSM 님, 2019년 3월 26일
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