야외 수영장, 수영장 파라솔, 일광욕 의자

더 레지던스 부티크 호텔 (PTY) LTD 여행 후기

5 out of 5
더 레지던스 부티크 호텔 (PTY) LTD
11 Essenhout Avenue, Cape Town, Elgin Valley, Grabouw, Western Cape

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 57개 이용 후기 중 46개" "
평점 8 - 좋아요. 57개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 57개 이용 후기 중 0개" "
평점 4 - 별로예요. 57개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 57개 이용 후기 중 1개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Charletie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
We had a great stay, wonderful start to 2022.
Custom made interior
Tranquility at its best
2021년 12월에 2박 숙박함
답변 제공: Sasha 님, 2022년 1월 6일
Thanks for your recent stay and kind review. We’re always thrilled to know that you enjoyed yourselves and are looking forward to welcoming you again in the near future.

8/10 - 좋아요

Vasco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick getaway
What a wonderful and tranquil stay we had at the Villa Exner. The service was absolutely fantastic. Stephan made us feel so welcome and served us a wonderful and delicious breakfast. I can highly recommend the Villa Exner.
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Zimmer sind sehr gut ausgestattet und sehr groß. Kurze Wege zum Pool und Haupthaus und sehr großer und gepflegter Garten. Sehr gutes Angebot zum Abendessen. Frühstück war gut und reichlich, jedoch der Wunsch auf Änderung der festen Zusammenstellung blieb unerfüllt. Es gab morgens wenig Obst. Der Pool war nicht sauber und der Reinigungsroboter mit dem Schlauch lief fast immer und dadurch konnte man nicht ohne Behinderung schwimmen. Alles in allem eine sehr schöne Anlage mit Verbesserungspotential.
2020년 1월에 6박 숙박함
답변 제공: Sascha S 님, 2020년 3월 19일
Thank you for your recent stay and review, we appreciate the feedback and are delighted that you enjoyed your stay. We're looking forward to welcoming you again in the near future.

10/10 - 훌륭해요

BIRGIT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Sascha S 님, 2020년 3월 19일
Thank you for your recent stay and review, we appreciate the feedback and are delighted that you enjoyed your stay. We're looking forward to welcoming you again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 6박 숙박함
답변 제공: Sascha S 님, 2020년 3월 19일
Thank you for your recent stay and review, we appreciate the feedback and are delighted that you enjoyed your stay. We're looking forward to welcoming you again in the near future.

10/10 - 훌륭해요

Robert 님, Stirling Scotland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great 'Boutique Hotel' service excellent. Was upgraded to Garden room for final 2 nights of a 3 night stay.
2020년 1월에 3박 숙박함
답변 제공: Sasha S 님, 2020년 2월 7일
Thank you for your recent stay and kind review, we appreciate your feedback and are looking forward to welcoming you again in the future

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 3박 숙박함
답변 제공: Sascha 님, 2020년 1월 14일
Thanks for your recent stay and review.

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Sash 님, 2019년 12월 21일
Thank you very much for your recent stay and kind review - we're looking forward to welcoming you again in the near future.

10/10 - 훌륭해요

L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxury with a personal touch
We slept over at Villa Exner because we were attending a concert in the area. We got back late from the concert, a little bit hungry. The kitchen was already closed but the hotel staff offered to organise a cold platter for us to snack on. It came beautifully presented with smiles, courtesy and pots of tea and coffee. So refreshing to see this passion for the job, where too often staff is unhelpful. Our room was super-luxurious with a palatial bathroom, dressing room and the bedroom overlooked nearby vineyards.
2019년 12월에 1박 숙박함
답변 제공: Sasha 님, 2019년 12월 18일
Thank you so very much for your recent stay and review - we much appreciate it. It is always a pleasure to know what you enjoyed - and what we can do better. We'll be sure to share it with entire team and are looking forward to welcoming you again. PS: Something got left behind in your room after check out. Please contact us directly for collection

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and excellent facilities and caring staff. Enjoyed our meals in the restaurant. Thoroughly recommended.
2019년 10월에 1박 숙박함
답변 제공: Sascha 님, 2019년 10월 22일
Thank you for your recent stay and kind review, we always appreciate your feedback and are thrilled to know that you had a wonderful stay. We're looking forward to welcoming you again in the near future.

10/10 - 훌륭해요

Brendan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Sascha 님, 2019년 10월 22일
Thank you for your recent stay and kind review, we always appreciate your feedback and are thrilled to know that you had a wonderful stay. We're looking forward to welcoming you again in the near future.

10/10 - 훌륭해요

Thierry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Méticuleux, excellent, prévenant
Endroit imprévisible
2019년 3월에 2박 숙박함
답변 제공: Sascha 님, 2019년 4월 2일
Merci beaucoups - thank you very much for your recent stay and kind review, we much appreciate the feedback and will share with all our team of staff without whom we wouldn’t be able to offer such an experience. We’re looking forward to welcoming you when travels bring you to the Winelands again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tolle Betreuung während unseres gesamten Aufenthalts, familiengeführtes Hotel, sehr gutes Frühstück und Abendessen
2019년 2월에 8박 숙박함
답변 제공: Sascha 님, 2019년 3월 28일
Vielen Dank fuer Ihren Besuch und die nette Bewertung. Es freut uns sehr, dass es Ihnen bei uns gefallen hat.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend
Fantastic hotel and happy to recommend. Fine dining food is excellent. Good place to stay to check out the local wine farms
2019년 3월에 6박 숙박함
답변 제공: Sascha 님, 2019년 3월 10일
Thank you for choosing Villa Exner for your recent stay, we're happy to know that you enjoyed it and are looking forward to welcoming you again in the near future.

10/10 - 훌륭해요

Marike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 2박 숙박함
답변 제공: Sascha 님, 2019년 3월 5일
Thank you for choosing Villa Exner for your recent stay and kind review; we always appreciate feedback from our guests and like sharing with our team of staff what you enjoyed during your stay as well as what we can do better. We’re looking forward to welcoming you again when your travels are bringing you to Elgin in the future.

10/10 - 훌륭해요

Christer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En verklig pärla i Kapstaden-Grabouw
En fantastisk vecka på detta underbara hotell. Vilken fin service av personal och ägarna själva. Som företagare tittar man lite extra på hur de behandlade personalen, verkligen ett föredöme, de tilltalade dem på samma sätt som vi gäster blev behandlade😊 Hur lyckades de med michelinstandard på en sådan liten resturang? Missa inte denna möjlighet Rummen var exemplariskt rena o fräscha. Vi var två par på en 30-årig bröllopsresa. Frukosten var mer än vi hoppats på👍 Vi längtar tillbaka!
2019년 2월에 9박 숙박함
답변 제공: Sascha 님, 2019년 3월 4일
Thank you very much for your recent stay and kind review, we do indeed appreciate your feedback and are delighted to share with our staff that you enjoyed your time at Villa Exner. We're looking forward to welcoming you again when travels bring you to the region.

10/10 - 훌륭해요

Annica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lekkert
Allt var fantastiskt. Man fick en personlig kontakt och bra tips på att se och göra. Mycket bra service o miljö.
2019년 2월에 9박 숙박함
답변 제공: Sascha 님, 2019년 2월 19일
Thank you very much for choosing Villa Exner and your kind review. We’re delighted to know that you enjoyed your stay and are looking forward to welcoming you again when your travels bring you to Elgin.

10/10 - 훌륭해요

Jan 님, Denmark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spendor in every detail
This is an oasis of splendor. Each and every detail have been cared for: check in, rooms, welcome drink and the restaurant is out of the ordinary in every way. The food is an art of tastes from a wide variety of ingredients and herbs. The tinking is: how good can we make it. Had some pleasant and informative talks with the hosts. Highly recommended
2019년 2월에 1박 숙박함
답변 제공: Sascha 님, 2019년 2월 19일
Thank you very much for choosing Villa Exner and your kind review. We’re delighted to know that you enjoyed your stay and are looking forward to welcoming you again when your travels bring you to Elgin.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Sascha 님, 2019년 2월 5일
Thanks for choosing Villa Exner and taking time to review us.

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
Our stay was amazing. We celebrated my wife's birthday and they very kindly upgraded our room at no extra cost. We had dinner at the restaurant and the food was excellent.
2019년 2월에 2박 숙박함
답변 제공: Sascha 님, 2019년 2월 4일
Thank you very much for choosing Villa Exner for your wife’s birthday celebrations. We’re thrilled to know that you enjoyed your stay. All the best from the entire team, once again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel great facilities.Food was delicious. We had a room overlooking the gardens which were beautiful. They currently have no liquor licence, so had to buy our own .To our amazement they charged us corkage ,which cost as much as the wine??
2019년 1월에 2박 숙박함
답변 제공: Sascha 님, 2019년 4월 1일
Thank you for your stay and review. Firstly, we charge a fee for providing glasses, ice and actually serve your wine (which due to reasons out side of our control we may by law currently not sell to you - we are however working on this). If you'd buy the wine from us, this fee and a profit margin would be included in the price of the bottle. To suggest that you can in fact buy a bottle of wine at any restaurant for R50 surprises us (it's certainly none we would drink) ;)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Sascha 님, 2019년 1월 14일
Thank you for choosing Villa Exner and your review, we’re appreciating your feedback and are happy to know that you enjoyed your stay with us.

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spectacular breakfast!
This hotel is very nice - it is in the suburbs but you wouldn't think so once inside the property. A lovely manor-type house with lovely gardens awaits. Everything is beautifully maintained with great attention to detail. Has a great restaurant with a proper chef on site, and the most amazing breakfast I have ever had included in my room rate, in any hotel. Superb service by restaurant staff and the host. It is very convenient to explore the winelands and nearby attractions. The bathroom was huge with every convenience of a 5 start hotel. Not a great many TV channels, but that didn't bother us. The hotel was good value for such an upmarket venue. The dinner is fine dining, so the prices are applicable and worth it. The mushroom soup is superb!
2019년 1월에 1박 숙박함
답변 제공: Sascha 님, 2019년 1월 14일
Thank you for choosing Villa Exner and your kind review. We’re delighted that you enjoyed your stay and are looking forward to welcoming you again in the near future. Our restaurant is in fact “everyday gourmet” - ie quite casual and our a la carte 3 course option will range between R300 to R350 per person only, which is far below a proper fine dining experience.

10/10 - 훌륭해요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A gem of a hotel.
Fabulous boutique hotel with great rooms and a brilliant restaurant. The owners and all the young staff were superb and lovely people.
2018년 12월에 4박 숙박함
답변 제공: Sascha 님, 2018년 12월 29일
Thank you very much for choosing Villa Exner and your kind review. We’re thrilled to know that you enjoyed your stay and hope to welcoming you again when your travels bring you to the area.

8/10 - 좋아요

Ove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함
답변 제공: Sasha 님, 2018년 12월 23일
Thanks for choosing Villa Exner & we're looking forward to welcoming you again when travels bring you to the area.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay but not a 5 star due to little things not done e.g. room cleaned but used cups and shower gel not replaced
2018년 11월에 2박 숙박함
답변 제공: Sasha 님, 2018년 12월 23일
Thanks for choosing Villa Exner & we're looking forward to welcoming you again when travels bring you to the area.

8/10 - 좋아요

Rick 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in a very poor country town
Hotel and rooms are comfortable, modern and clean and very well presented. It is set in beautiful gardens.
2018년 10월에 2박 숙박함
답변 제공: Sascha 님, 2018년 10월 16일
Thanks for your stay and review. We enjoyed having you and are glad you liked the hotel. Elgin is a farming community with the village itself more basic due to seasonal workers being employed in the fruit and wine industry. Most attractions however are nestled outside the village on nearby farms with excellent boutique wineries and activities, including the two major Unesco protected nature reserves. The hotel is located in an upmarket area of small holdings bordering the farms. Thank you for your feedback regarding our breakfast menu. Afterall, we try to offer an everyday gourmet menu, far from fine dining but certainly above a farm stall menu, which is generally well received and appropriate for a 5 star boutique hotel.

10/10 - 훌륭해요

Ian 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The villa and our room were great. We also had dinner in the lavish dining room in front of the open fire with excellent table service. My only suggestion for improvement is to increase the size of the TV screens.
2018년 4월에 1박 숙박함

10/10 - 훌륭해요

Luc 님, Montreal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
We were lucky to find such a wonderful hotel. the Room was extremely comfortable, the service was excellent and the food in the restaurant was fine cuisine. The service was as one would expect in a five star hotel. We will definately return
2018년 4월에 2박 숙박함

10/10 - 훌륭해요

Juergen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Villa Exner exceeded our expectations
We spent a wonderful week at Villa Exner. The service was excellent and so was the breakfast. Because we stayed a full week, Bernd the owner was nice enough to give us a free upgrade.
답변 제공: Sascha 님, 2018년 4월 10일
Thank you very much for your stay and review. We're happy to know that you enjoyed your stay with us and are looking forward to seeing you again when your travels bring you to Elgin.

10/10 - 훌륭해요

Turgay 님, Frankfurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schöne, grüne, ruhige Ort.
Wir sind positiv überrascht. waren sehr zufrieden.
2018년 3월에 1박 숙박함
답변 제공: Sascha 님, 2018년 4월 5일
Vielen Dank fuer Ihren Aufenthalt bei uns und Ihren Review. Wir freuen uns, das es Ihnen gefallen hat und hoffen, Sie bal einmal wieder in der Villa Exner begrüßen zu koennen, wenn Ihre Reisen Sie in die Kapregion bringt.

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AMAZING property
The Hotel is AMAZING!!! 12 out of 10 for service, attention to detail, comfort and pricing. The Managers were gracious, friendly and very accommodating and the food was to die for. Loved every minute, will DEFINATELY refer friends and family for an out of town get-away.
2018년 3월에 1박 숙박함
답변 제공: Sascha 님, 2018년 4월 3일
Thank you for your stay and taking the time to review us. It is a great pleasure to know that you enjoyed your stay and we’re looking forward to welcoming you again in the future when your travels bring you to the Elgin Valley.

10/10 - 훌륭해요

Christine 님, Wales UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous boutique hotel very classy and elegant
After a busy ten days in CapeTown and the Cape peninsula,we took a much needed rest somewhere to relax and unwind.We visited Franschoek for the wine tram experience and Vergelegen and Boschendal wineries which were fabulous,but it was a pleasure to return every evening to our sanctuary.The hosts were gracious,friendly and unobtrusive,indeed very nice people .Fabulous inventive meals of the very highest class followed by coffee in the wonderful lounge before a roaring Log fire.Wonderful breakfast served on a delightful terrace by a delightful waiter.
2018년 2월에 4박 숙박함
답변 제공: Sascha 님, 2018년 2월 24일
Thank you very much for your stay and review - it is much appreciated and we're delighted to know that you enjoyed your stay with us. We're looking forward to welcoming you again when your travels bring you to the Cape.

10/10 - 훌륭해요

R and L 님, Cape Town

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Earns its reputation as a 5-Star retreat!
If you're planning a visit to the Elgin Valley and want a small hotel where everything is top class yet quiet and comfortable, Villa Exner is the place! It's also very centrally located if you plan visits to the many wine farms nearby. From the warm and professional welcome at the front door by Sabine, the owner, to the top quality African and European elegant accents found everywhere, you will instantly feel at home. The design and placement of the garden rooms highlight privacy and peaceful comfort at every turn. Make sure you stay for dinner because that experience is 5-Star also! The cuisine is fantastic, and so is the service (to the smallest details)! A very pleasurable stay!
2018년 1월에 2박 숙박함
답변 제공: Sascha 님, 2018년 1월 18일
Thank you for your stay and review. We're all delighted that you enjoyed your experience and the valuable hints for fellow travelers. We're looking forward to welcoming you again when travels bring you our way.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함
답변 제공: Sascha 님, 2018년 1월 18일
Thank you for your stay and review.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Am Ende der Welt und leider nicht was gebucht war
Liegt sehr verlassen und schon bei der Anfahrt habe ich mich nicht sicher gefühlt. Das Zimmer das ich gebucht hatte (mit Balkon /Liege) war nicht verfügbar und das 'Upgrade' war nicht so schön, da u.a. direkt an der Einfahrt und am Parkplatz gelegen und mit gefliestem Boden. Im Zimmer waren leider recht viele Haare der Vorbenutzer. Der angebliche (Frühbucher-)Angebotspreis war dann doch 20% höher als noch an dem Tag als ich da war. Es war im Dezember auch nur zu ca 20% belegt. Der Service beim Frühstück war sehr aufmerksam und das Frühstück war gut. Ich habe Abends dort nicht gegessen weil ich dabei allen gewesen wäre.... Die Restauranthinweise die insbesondere Kapstadt umfassen machen irgendwie keine Sinn. Dann wohnt man auch nicht in Grabow. ddie Gegend direkt drum herum ist eher uninteressant und man muss etwas bis zur Küste fahren (dann doch eher dort auch wohnen).
2017년 12월에 2박 숙박함
답변 제공: Sascha 님, 2018년 1월 18일
Vielen Dank fuer Ihren Besuch und Review. Wir bedauern, das Sie Ihren Aufenthalt offensichtlich nicht genossen haben. Die Lage - umgeben von ca 30 Boutique-Weinfarmen, im räumlich kleinsten von weltweit nur 6 (!) Unesco-geschuetzten Biosphäre-Reservaten, zudem mit der weltweit Größten Pflanzen-Artenvielfalt (entsprechend der von Grossbritannien) und Aktivitäten von Reiten, Mountainbiking, Abseiling, Ziplining...Golf - beinhaltet nicht direkten Meer/Strandzugang; diesen finden Sie in ca 15 Minuten entlang der False Bay um Gordon's Bay, Strand. Unsere alternativen Restaurantempfehlungen beinhalten lokale (Elgin/Grabouw) Restaurants und solche, welche auf Tagesausflügen hilfreich sind, unter anderem in Stellenbosch, Franschhoek, Hermanus und Kapstadt.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Шикарный отель в пригороде Кейптауна
Очень хороший отель в пригороде Кейптауна. Прекрасный большой номер, шикарный изысканный завтрак. В отеле очень вкусные ужины и хорошее вино. Отличный большой бассейн с соленой водой. Эффективный и ненавязчивый персонал . Единственно, нужно учитывать что до Waterfront ехать достаточно далеко, около часа. Если есть машина и расстояние не смущает - этот отель ваш выбор !
2018년 1월에 3박 숙박함
답변 제공: Sascha 님, 2018년 1월 18일
Thank you for your stay and review. We're happy to read that you enjoyed your visit at Villa Exner.

2/10 - 너무 별로예요

Mikael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst service and hospitality we ever experienced
This was a nightmare. We booked the hotel for our family from Sweden this new years eve and Ive never experienced worse hospitality or services. The owners of this hotel dont care about anything els but money. I travel weekly in work and a couple of times per year all over the world and ive never seen anything like this. Dont ever book this hotel!!
2017년 12월에 2박 숙박함
답변 제공: Sascha 님, 2018년 1월 6일
Dear Mr Englund, Thank you for your review. As you are very well aware, you did not actually stay at our hotel and are merely upset about the conditions of your booking which we recommended to take up with the customer service department of Hotels.com, your contractual booking partner.

10/10 - 훌륭해요

jörg 님, franken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
exquisite
wir haben uns bewusst für außerhalb von kapstadt entschieden und waren sehr froh darüber!
2017년 11월에 4박 숙박함
답변 제공: Sascha 님, 2018년 1월 20일
Vielen Dank fuer Ihren Aufenthalt und Review. Wir freuen uns, das es Ihren bei uns gefallen hat. Gerne Begrüßen wir Sie wieder, wenn Ihre Reisen Sie in die Region führen.

10/10 - 훌륭해요

Natasja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
All were amazing
2017년 9월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

Alwiena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
What a beautiful and comfortable place to stay! The service was impeccable, making you feel really welcome without being intrusive. I wholeheartedly recommend this hotel for a romantic getaway. The fireplaces were always a treat to sit at and the food was top-notch! Furthermore, all required luxuries are provided for, which made it extra special to us.
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel for relax time
Very comfortable and clean. Area not the best as nothing to do at night in Grabouw. Food at the hotel was nice but could improve

10/10 - 훌륭해요

Helmuth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Very nice comfortable hotel with excellent staff.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice
It was only one night and we happened to find this place. Great houses and great people there. Nice nature environment around the houses, mountains and farm lands. Good swimming pool but weather was chilly so we didn't try. Good restaurant as well.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Rare Gem!!
It is very rare to come across such a well organized and professional team of people who manage to be so helpful and friendly, while having such a magnificent set of standards to which guests are treated. The whole team is friendly, and everything is like clockwork, just perfect! I will most certainly be staying here more regularly!
답변 제공: General Manager 님, 2017년 1월 6일
Thank you very much for your compliments which we highly appreciate. We look forward to welcome you again soon and hope to again exceed your expectations.

10/10 - 훌륭해요

Rod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oasis in Elgin
Great service, modern rooms , beautifully decorated. lovely gardens and pool area. the restaurant food and service was excellent. the only down side is that there is no privacy on the balconys.
답변 제공: General Manager 님, 2017년 1월 6일
Thank you very much for your review & compliments. We will certainly look into creating more privacy on our balconies/verandahs - much appreciate your feedback.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful, clean and friendly
The staff were very friendly and accommodating. Hotel set in a quiet area with nice garden and pool. They have a restaurant but a bit on the 'pricey' side - nice for a one-off treat. Food was good.
답변 제공: General Manager 님, 2016년 12월 2일
Thank you. We appreciate your feedback and are delighted that you enjoyed your stay with us. We have now introduced a set price for 2 course and 3 course meals, with or without wine tasting, over and above the ordering of individual a la carte dishes and trust this being more beneficial.

10/10 - 훌륭해요

paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxurious and good location
Good location to end the garden route if travelling from Port Elizabeth to CT. Allows visit to Hermanus, both directly in about 40 mins and on the coast Route via Gordon's and Betty's Bay. Easy access to Cape Town in about 1hour drive. Really good value stay.
답변 제공: General Manager 님, 2016년 12월 2일
Thank you very much for your feedback. We're delighted to read that you enjoyed your stay and look forward to welcome you again in the near future.