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호텔 빌라 블루 카프리 여행 후기

5 out of 5
호텔 빌라 블루 카프리
Via G. Orlandi 103, Anacapri

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 165개 이용 후기 중 98개" "
평점 8 - 좋아요. 165개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 165개 이용 후기 중 19개" "
평점 4 - 별로예요. 165개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 165개 이용 후기 중 10개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Paul

좋아요: 객실의 편안함
별로예요: 청결 상태
Capri Villa Blu
Definitely NOT a 5-star resort. Rooms are fine but very standard. Sheets dirty on arrival. Rooms average. Breakfast horrible. Good location in Anacapri pedestrian area but no help from hotel staff with luggage. The receptionist on arrival was lovely but the second was very unfriendly. Should be rated 4 star otherwise you will be disappointed.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in anicapri, friendly staff with a great location and awesome pool!
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

deborah

2023년 9월에 2박 숙박함

8/10 - 좋아요

Camille

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable to many shops and restaurants
2023년 9월에 3박 숙박함

8/10 - 좋아요

Elaine

좋아요: 청결 상태, 직원 및 서비스
A few things that need to be addressed like the taps in the shower which you needed an instruction pamphlet to work out and the finish in the shower door was very amateur, but small niggles. They were very nice and accommodating.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Roberto 님, roma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura molto carina e completamente ristrutturata in situata ad Anacapri in posizione centralissima. Professionale e cortese l’ accoglienza, incluso drink di benvenuto e personale che ti accompagna in camera. Abbiamo prenotato una camera Classic (piano -1). Abbiamo trovato una camera completamente ristrutturata, carina e pulita - nessuna traccia di muffa, cattivi odori o eccessiva umidità riportata da altre recensioni - ad un prezzo equo per un weekend estivo a Capri. Macchinetta del caffè Illy a disposizione in camera. Buonissima la colazione, varia e con prodotti di qualità. Ci torneremo!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Gary

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Leigh

2023년 8월에 2박 숙박함

8/10 - 좋아요

DANIEL 님, SAO PAULO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스

2/10 - 너무 별로예요

Dan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE
If I could give this establishment negative stars, believe me, I would. My experience here was nothing short of a nightmare, and I feel obligated to share it to prevent others from wasting their hard-earned money and precious vacation time. From the moment I walked in, I was met with the surliest, most unprofessional manager I have ever had the displeasure of encountering in any hotel, anywhere. His demeanor was hostile, unhelpful, and shockingly aggressive. Customer service seems to be a foreign concept at this establishment. However, the true horror awaited in the room. I was aghast to find mold creeping across the walls and ceiling. The musty stench was unbearable, making it impossible to breathe without feeling like one was inhaling toxic fumes. This isn’t just an aesthetic or comfort issue—it's a significant health hazard! When I (rightly) requested a refund due to the uninhabitable condition of the room, the manager's rudeness escalated. Not only did he refuse, but he berated and belittled me, making me feel like the problem when in reality, his establishment is the true issue. I urge all potential guests to steer clear of Villa Blu Capri. Save your money, health, and peace of mind. There are countless other accommodations in the area that value their customers and uphold basic standards of cleanliness and decency.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Dino

Very nice
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kristen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Jordan

2023년 7월에 1박 숙박함

4/10 - 별로예요

Riley

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Great location but not worth the price
2023년 7월에 1박 숙박함

4/10 - 별로예요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I fail to understand how this hotel has a 5 star rating. A standard room is in the basement of the hotel, as is the gym and the hallway smells like a gym. The steam room looked like it was in need of a good scrub (I certainly would not use it); there is no information on how to use the steam room, or sauna, so I suppose it matters not if you want to use it anyway. Our kettle was broken; asked for a replacement and did not get it. The coffee machine leaked and the table was stained with black watermarks. Told the front desk about the coffee maker leak; they said it was 'too bad'. The shower grout also needs to be replaced. We ate dinner at the hotel one night. Service was excellent and the food was ok but again, for the price, it should have been a spectacular meal. The hotel also lacks any kind of old world Italian/European charm. Very disappointing.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Arlene 님, Newtown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 6박 숙박함

4/10 - 별로예요

Adnan

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Lena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

ISAAC 님, HEREFORD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very modern and great location
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

nicolas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tres bonne attention du personnel et a l'écoute de nos besoins.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Ted

좋아요: 직원 및 서비스, 편의 시설/서비스
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

HSIAO WEI

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
房間漏水，晦味很重，照片和實際住的不符
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

RENATA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EXCELENTE
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Gaylon

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Hotel and very friendly staff so accommodating, the breakfast was great and the rooms are very modern and comfortable, an overall great stay.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Lyle

Great location
Great location, very nice sauna. AC didn’t work per manager.
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

RANIL

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Devin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a boutique hotel in Anacapri , a fantastic hotel with 20 rooms . The people are so charming and helpful . Such a modern hotel and such a great location . Would stay here again .
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Marcelo

2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Angie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is SO NICE and beautiful. We loved staying in Anacapri vs. Capri because it's way less crowded in the mornings and the evenings. Most of the day tourists only come to that area in the afternoon, so we spent that time by the hotel pool, which is gorgeous. Everyone was so friendly and helpful. They even upgraded our room for free since we were staying 3 nights. Great small shops for everything you need and want, as well as a lot of really nice small restaurants all within walking distance. If you are coming to Capri, you should definitely stay in Anacapri if you want to avoid crowds and this hotel is the perfect place to do it!

8/10 - 좋아요

Markus 님, Helsinki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with a pool area in heart of Anacapri. Freshing art on the walls. Friendly staff. Expedia VIP room upgrade was acknowledged and the room was pleasant with good amenities. I would stay again.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Loralie 님, Fort McMurray

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was a hidden gem. Breakfast was included and was awesome!! The front desk staff were extremely helpful. It was in a great location. LOVED the bathtub!! We were treated to a room upgrade :)
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice hotel! Prior to our trip I was worried sick about it due to a handful of scathing reviews - SERIOUSLY, something is sketchy about those bad reviews. Our room was the most affordable room so it was on the lower level - the lighting is bright and the hallways and room were spotless. We had zero issues with mustiness or mold, it did not feel like a basement at all. The room was normal size for Italy. It was very quiet and I slept great. We did not order room service, because the restaurant that serves breakfast each morning was lovely and the staff there was very good as well. The buffet breakfast was great! The pool was also very nice. I loved the location - could walk to shops, sidewalk cafes, the taxi stand. By US standards I would rate this a 4star hotel. I wasted so much energy worrying about this hotel because of previous bad reviews - I could not have been happier with our stay! Such a shame that people can hurt a business with unfair/untrue reviews.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

LISA 님, NEWBURYPORT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area was amazing. Walk out your door and you were able to walk to several restaurants and shopping.
2022년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Disappointing stay
We were disappointed in that the room we received was not the same look and feel as the room in the pictures that my wife reserved. Our room was below ground, felt as if we were in a dormitory. Because of the layout, our terrace opened up to the walkway at street level. One morning we were greeted by the sounds of bottles falling onto our terrace because the trash cans were above us on the walkway. The staff was very friendly but the hotel was a bit of a disappointment.
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Isabelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
hotel tres bien situe a anacapri beaucoup plus calme que capri. Personnel vraiment au petit soin et la piscine est vraiment bien. Super sejour.
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Ashton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception staff were very helpful! When we arrived in Capri we were disappointed to find out that our boat tour of the island had been cancelled. The concierge went out of her way to help us find a new tour. She also sent us a fruit plate to enjoy by the pool, which was very kind and made a great impression. The pool was very relaxing and not crowded at all. When we arrived to our room it was obvious that it had been freshly mopped, which we appreciated. Everything was very clean and we loved the Roberto Cavalli bath products that were provided. Breakfast was included in our stay. The buffet had lots of great options and everything was very fresh. We didn’t have enough time to order anything made-to-order but those options also sounded great.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly adequate
Our family of three stayed 3 nights. It's a clean hotel with friendly staff. I was expecting a 5-star hotel so I was disappointed: it's a solid 4 stars. So it felt pretty expensive for what we got but at the same time it was perfectly fine as a place to sleep. The location was also very walkable to the bus and taxi area, so that is a huge plus. And I should note that the breakfast staff are fun people!
2022년 7월에 3박 숙박함

2/10 - 너무 별로예요

Mohammad 님, FLUSHING

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible staff, don’t listen, non-flexible, stubborn staff. Called hotel prior within 36 hours to arrival to arrange private car service as there was a random taxi strike, was told I should schedule a week in advance. How was I supposed to know taxis would strike in Italy entirely. 2)Refused to consider upgrade. Refused late checkout despite ALL of prior issues and me being Expedia gold member 3) totallly mishandled and wrongly booked by ferry from Capri to Naples- booked backwards- such that I had to pay AGAIN for her illiteracy. Can supply papers upon request. 4) no irons in this hotel. AND beware the “classic” room is the basement with moths.
2022년 7월에 1박 숙박함

4/10 - 별로예요

Prinyaporn 님, Reseda

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
For a five stars hotel, my stay was three stars at best. The good things about the hotel, the lady that checked in was very kind and gave us a tour of the hotel. The porter delivered the luggages to our room which was a nice touch. The check out and breakfast time were later than most places so that another plus. Everything went downhill from there. We booked a deluxe room and our room was in the same floor as the reception area next to staff room. It was very noisy. We can hear people coming and going all hours of the night. At breakfast, option was very limited and the staff was very slow. The guests pretty much needed to ask the staff for everything ex coffee or juice as these things were not displayed. My husband ordered an omelet which took forever to come that we almost wanted to cancel. A guest next to me ordered a pancake that she canceled due to delay. The breakfast staff was not attentive to us and i don’t know they gave the vibes that they didn’t want to serve us. We didn’t come back for breakfast for the remainder of our stay. During checkout we noticed the staff offering guests that were checking Prosecco champagne which were not offer to us. Lastly, we stored our luggages and the porter couldn’t find our luggages after two attempts so my husband had to go with him to locate them. Overall for a five starts hotel. It was very disappointing and next time i wouldn’t be staying here.
2022년 7월에 3박 숙박함

6/10 - 괜찮아요

wael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff were very nice Difficult access for luggage and no scenery’s in the area
2022년 7월에 2박 숙박함

4/10 - 별로예요

Jesse

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
This hotel is a complete scam. We got a room that said it had a private roof top. Unfortunately- the room is actually on the first floor and there 20 Different parts of the roof top That are split up by wood. It’s a completely joke
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Villa Blu Capri is my new favorite place on earth! It’s situated perfectly in the village of Anacapri. Beautiful views and lovely staff. Breakfast and the pool were great!
2022년 6월에 3박 숙박함

6/10 - 괜찮아요

Ali

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Not a bad place but far from main area in Capri and shower was disgustingly dirty. Discussed with staff but the soap scrum build up is apparently difficult to clean is what I was told. For the amount paid per night I would not return.
2022년 6월에 1박 숙박함
답변 제공: The management 님, 2022년 8월 6일
Dear Mr Ali Rahnama Vaghef thank you very much for your comments. We appreciate the time you dedicated for this review. We are glad our hotel location could meet your expectations At the same time I regret that the houseekeeping did not meet your standard and please accept our sincere apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The management

10/10 - 훌륭해요

Lizet 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

4/10 - 별로예요

Wim

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Het begon was niet ideaal toen bleek dat onze koffers is een andere kamer waren beland. Op 1 dag vergeten onze kamer niet schoon te maken. Op andere dag was vergeten om avonds onze handdoeken te wisselen. Accommodatie is ok maar zeker geen vijf sterren. Ook service niet.
2022년 5월에 3박 숙박함

8/10 - 좋아요

Erika

연인과의 여행
좋아요: 직원 및 서비스
The boutique property is cute and in a good location. What was weird was the pool area was unkempt and the bar wasn’t open for guests. Not good or drink service at the pool. Not a 5 star property in my opinion.
2022년 5월에 4박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location very close to the center of Anacapri. Nicely renovated with an outdoor seating area in the front. Staff was excellent - extremely helpful and accommodating. Would stay there again!
2022년 5월에 3박 숙박함