로비

컴포트 인 & 스위트 카본데일 유니버시티 에어리어 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 327개 이용 후기 중 121개" "
평점 8 - 좋아요. 327개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 327개 이용 후기 중 68개" "
평점 4 - 별로예요. 327개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 327개 이용 후기 중 16개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Laureen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff.
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 21일
Hi Laureen,Thank you for your kind words! We're delighted to hear that you found our hotel clean and that our staff was friendly. Providing a welcoming and comfortable experience is a top priority for us, and we're thrilled that we met your expectations. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another positive experience in the future.

6/10 - 괜찮아요

Christa 님, OFallon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a decent to stay. So noisy all night, the police should have been called for guests disturbing others until 2-3 am. The heater made a racket even time the fan came on. the tv volume was stuck on very loud so we couldn’t watch that without bothering others. There was a hole in the curtains that had to be covered by a pillow to block out our from outside. Bed was comfortable. Shower and bathroom was great. Continental breakfast was standard fare.
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 19일
Hi Christa,Your feedback is invaluable, and I want to assure you that we take your concerns very seriously. We will review our policies and explore ways to ensure a more peaceful environment for all guests, including considering appropriate actions for noise disturbances. Our maintenance team will also inspect and repair the heater, TV, and curtains to ensure a more enjoyable stay for our guests. We appreciate your understanding, and we hope to have the opportunity to serve you again in the future, providing a more positive experience.

8/10 - 좋아요

Casey

2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 8일
Hi Casey,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

8/10 - 좋아요

Claire

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 1일
Hi Claire,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 - 훌륭해요

Michael D

2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Michael D,Thank you for your excellent review! We're thrilled to hear that you had a great experience during your stay with us. We strive to provide top-notch service and create memorable moments for all our guests. We appreciate your feedback and hope to welcome you back in the future for another fantastic stay.

2/10 - 너무 별로예요

Sachin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 26일
Hi Sachin,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 - 괜찮아요

Gina

출장 여행
좋아요: 직원 및 서비스
Not in the best shape.
The TV didn't work and the bathroom door would never stay open - had to put a trash can in it just to air out the steam after a shower.
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 25일
Hi Gina,Thank you for your feedback regarding your recent stay at our hotel. Our team takes feedback seriously, and we will address the TV and bathroom door issues to ensure they do not happen in the future. Your comfort is important to us, and we hope you'll consider giving us another opportunity to provide you with an improved and enjoyable experience.

6/10 - 괜찮아요

Kim

2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 18일
Hi Kim,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Water Pressure
Horrible horrible water pressure. Would not stay there again because of that reason alone!! Could barely get the soap off your body let alone your hair.
2023년 10월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 16일
Hi Jessica,Thank you for your feedback regarding your recent stay at our hotel. A consistent and strong water pressure is essential for our guests, and I assure you that we take your comments seriously. We will investigate the issue and work on improving the water pressure to ensure a more comfortable experience for our future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It's a Comfort Inn so average property. A bit smelly. But bed sheets were white and clean. Front desk staff was really friendly and great service from them. A little out of town which I preferred so was quiet.
답변 제공: Manager 님, 2023년 10월 7일
Hello Julie,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and your insights regarding our bed. We hope to see you again in the future. Thank you for your valuable business.

6/10 - 괜찮아요

DOUGLAS

Nothing special, just s place to lay your head for the night.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello DOUGLAS ,Thank you for taking the time to share your feedback as we are continuously working to improve our services and accommodations. We are sorry for the unpleasant condition that you found your room in and will address this with our housekeeping team. We appreciate your insights and suggestions and hope to provide you with a better experience in the future.

10/10 - 훌륭해요

Samantha

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved it
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Samantha,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We hope you will return so that we can provide you an even superior experience.

6/10 - 괜찮아요

Mike

가족 여행
좋아요: 직원 및 서비스
Drapes and sofa in the room needs to be replaced.
2023년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 28일
Hi Mike,Thank you for your feedback regarding your recent stay at our hotel. Your feedback regarding the condition of the drapes and sofa has been duly noted, and we will take immediate steps to address these issues to ensure a more pleasant and comfortable experience for our guests. We appreciate your patronage and hope you will consider giving us another opportunity to provide you with an improved and more satisfying experience during your next visit.

8/10 - 좋아요

Susan

연인과의 여행
Shampoo was empty and I couldn’t tell until I was in the shower! Commode wouldn’t work. Breakfast one morning lacked muffins, eggs. Water for tea was warm tap water!! This is the norm for this property.
2023년 9월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 21일
Hi Susan,Your feedback is extremely important to us, and we are committed to addressing these issues to improve our services. We will investigate these issues thoroughly and take immediate steps to rectify them to ensure that such problems do not happen in the future. Your comments regarding the breakfast offerings and the quality of water for tea will also be used to improve our breakfast service and amenities. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Just average
The room was adequate and comfortable. The bathroom tile was falling off around the bathtub. The elevator was filthy and needed a deep cleaning.
2023년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 5일
Hello Guest,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and are glad to hear that you found the room adequate and comfortable. Maintaining the cleanliness and proper maintenance of our facilities is important to us, and your feedback will be used to address these concerns and ensure a more pleasant experience for our guests. Thank you for choosing us as your accommodation, and we look forward to hosting you again in the future with improvements in place.

10/10 - 훌륭해요

Brenton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Brenton,Thank you for your exceptional rating! We greatly appreciate your feedback.

2/10 - 너무 별로예요

Lacie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On their website it shows pictures of a hot tub in this location that’s why I’ve picked it for 175$ but as soon as I arrive there is no hot tub by the pool, my room is empty just a bed, dresser, and tv the curtains are stained to hell and nasty. Not worth the money and very disappointed. Will not be back and neither will my friends or family
2023년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 4일
Hi Lacie,Thank you for your feedback regarding your recent stay at our hotel. We take guest feedback seriously, and we will work to ensure that our online information accurately reflects the amenities and conditions of our property. Additionally, your comments about the room's condition and cleanliness will be addressed with our housekeeping team to prevent similar issues in the future. We hope that you'll consider giving us another opportunity to provide you with an improved and more accurate experience in the future.

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Michael,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Harlan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Beds and bedding were very comfortable and gave us a good night sleep. The Breakfast was very good with many choices and it was hot!! The Bathroom was clean and had enough towels for everyone and they were good quality.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello Harlan,Guest satisfaction is our number one objective so we really appreciate the input regarding our towels and your comments about our breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hello Tracy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

Laureen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable beds, friendly staff.
2023년 7월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 8월 1일
Hi Laureen,Thank you for your positive feedback! We're thrilled to hear that you found the beds very comfortable and that our staff was friendly during your stay at our hotel. Ensuring our guests have a comfortable and enjoyable experience is one of our top priorities, and we're delighted that we met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

6/10 - 괜찮아요

Amber

가족 여행
Fit our needs but nothing fancy.
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 31일
Hi Amber,Thank you for sharing your feedback with us. We are glad to hear that our hotel fit your needs during your stay. While we may not offer fancy amenities, we strive to provide a comfortable and functional environment for our guests. Your comfort and satisfaction are important to us, and we are pleased that we were able to meet your needs during your time with us. Thank you for choosing to stay at our hotel, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.

2/10 - 너무 별로예요

Kawanna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We discovered fleas jumping in the sheets. My second night, I slept in my car. I’ve called the hotel and still have no resolve. I’ve contacted the BBB.
답변 제공: Guest Relation Management 님, 2023년 7월 31일
Hi Kawanna,Thank you for your feedback regarding your recent stay at our hotel. Maintaining a clean and pest-free environment is of utmost importance to us, and we will work closely with our housekeeping and pest control teams to address this issue immediately. We hope to have the opportunity to regain your trust and welcome you back for an improved and more pleasant experience.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 31일
Hi Lisa,Thank you so much for giving us a perfect rating! We are thrilled to hear that you had an outstanding experience during your stay with us. Your satisfaction is our ultimate goal, and we are delighted that we were able to meet and exceed your expectations. Thank you for choosing to stay at our hotel, and we look forward to welcoming you back for another wonderful stay in the future.

8/10 - 좋아요

Calvin

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello Calvin,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 - 별로예요

Charles

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The sheets smelled like wet dog, there was a used wash cloth hanging in shower,trash in hallways 2 containers full. The building hallways look like they were underconstruction and there was no construction going on.
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 26일
Hi Charles,Thank you for your feedback regarding your recent stay at our hotel. The conditions you described are unacceptable and do not reflect the level of cleanliness and comfort we strive to provide for our guests. Please know that we take your comments seriously, and we will be investigating these matters thoroughly to address them immediately. Thank you for bringing these matters to our attention, and we hope to have the chance to regain your trust in us.

8/10 - 좋아요

Chanel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, location was great
2023년 7월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 26일
Hi Chanel,Thank you for your kind feedback! We're delighted to hear that you had a positive experience during your stay at our hotel. Our team takes great pride in providing friendly and attentive service to all our guests, and we're thrilled that our staff made a positive impression on you. We're also glad you found our location to be great. Being in a convenient and accessible area is one of the advantages we offer to our guests, and we're pleased that it added value to your stay. Thank you for choosing our hotel, and we hope to welcome you back for another fantastic stay in the future!

6/10 - 괜찮아요

yolanda

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower head had very weak pressure. They struggled to keep up with clean towels. Besides that the staff was nice. Building was in shape and clean. Breakfast options good.
2023년 7월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 25일
Hi Yolanda,Thank you for sharing your feedback about your recent stay with us. We appreciate your understanding regarding the weak pressure of the shower head. Our maintenance team will address this issue promptly to ensure a more enjoyable shower experience for our guests. Providing fresh and clean towels is important for our guests, and we will work to improve our towel inventory management to ensure a sufficient supply for our guests' needs. We're pleased to hear that our staff was nice and that you found the building in good shape and clean. Maintaining a welcoming and clean environment is one of our top priorities, and we're glad you noticed our efforts in this regard. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for an improved experience.

6/10 - 괜찮아요

Shaneika

2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello Shaneika,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Rosaletta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jeff was amazing. He made sure all of our needs were met
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 23일
Hi Rosaletta,Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with our staff during your stay at our hotel. Your kind words and appreciation mean a lot to us, and we're delighted that our team member went above and beyond to ensure that all your needs were met. Providing excellent service and making our guests feel well-cared for is our priority, and we're pleased that you had such a positive and memorable experience with our staff. Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back for another exceptional visit soon!

8/10 - 좋아요

Charles

출장 여행
Old and not too clean
2023년 7월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 20일
Hi Charles,Thank you for your feedback regarding your recent stay at our hotel. We understand that cleanliness and maintaining a well-kept property are essential for our guests' comfort, and we will address this matter immediately to ensure a more pleasant environment for our guests. We are also continuously working to make updates and renovations to provide a more comfortable and enjoyable experience for our guests. Thank you for bringing these matters to our attention, and we hope you will consider giving us another chance in the future to provide you with a better experience.

10/10 - 훌륭해요

Sherry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is near lakes and a spillway before you enter Carbonale and has quite a few restaurants nearby. Comfortable stay.
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 27일
Hi Sherry,Thank you for your feedback! We are thrilled to hear that you had a comfortable stay at our hotel. Providing a cozy and welcoming environment for our guests is our top priority, and we are delighted that we were able to meet your expectations. We truly appreciate you choosing our hotel, and we hope to have the pleasure of welcoming you back for another comfortable stay in the future.

10/10 - 훌륭해요

Annie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property. Beds and bedding are comfortable. Breakfast does have hot breakfast items (sausage, eggs and biscuits and gravy, theee is something for everyone. Pool temp was warm ( but this is my preferance so it worked out). Only downfall is rooms are to be cleaned every other day. We were there for 3 days and room was not cleaned once. We werent there so room didnt need much. Other than this, no complaints at all. We will stay again and highly recommend. Great front counter service (the gentleman in the afternoon was really great!) Plus coffee, water and tea all day! Good for any length of stay!
2023년 7월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 18일
Hi Annie,Thank you for your positive feedback about your recent stay at our hotel. We are delighted to hear that you had a great experience and that you enjoyed the comfortable beds and bedding, as well as the breakfast selection. Our team takes great pride in providing excellent service, and we are thrilled that you found our front counter service to be great. We will address the issue you raised to the housekeeping team to ensure that our guests' rooms are properly cleaned and maintained according to their preferences. Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant stay.

6/10 - 괜찮아요

Frank

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
There was mold and mildew covering the bottom of the shower curtain. People were smoking marijuana in their rooms and apparently the bathroom vents were pushing the smoke and smell to other rooms. I figured out if you ran the bathroom fan continuously, the smoke did not come in to our room.
2023년 7월에 7박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 18일
Hi Frank,Thank you for bringing these matters to our attention. We take matters of cleanliness, maintenance, and guest comfort very seriously, and we will address these issues immediately to prevent them from happening again. We also enforce a strict non-smoking policy in our hotel, and we will investigate the ventilation system to ensure proper functioning and prevent the transfer of odors between rooms. We appreciate your understanding and hope to have the opportunity to restore your trust in our hotel.

10/10 - 훌륭해요

Kathryne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Overall good for the price. Only thing I didn’t like was that in my room the bottom of the shower curtain had major mold that I didn’t see until after I got out of the shower and the room curtain had holes and stains and needs desperately to be replaced. Other than that everything else was acceptable!
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 18일
Hi Kathryne,Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel to be good value overall. Maintaining a clean and comfortable environment is of utmost importance to us, and we will address the issues with the curtains and the shower curtain promptly to ensure a more pleasant experience for our guests in the future. Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved experience.

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lots of minuses, some highlights
The staff was nice. The linens and curtains were not clean. There was an old dried up contact lens on the sink in the bathroom. There was no chair for the desk. I asked for a cot with my reservation and there was none. The eggs were not great, the gravy for the biscuits was watery. There was no cream for the coffee, the decaf was cold. There were no towels at the pool and confusion over what time it opened. Wish it was open earlier. There was also signage for proper use of the spa/hot tub but no hot tub. There was no regular coffee in the room. Waffles were good. Upstairs ice machine was broken. It's really not nice walking into the lobby with the dumpster nearby. It was very stinky. :( So overall a lot could've been better. But it was inexpensive, location was good, staff was nice, some of the breakfast was good, and my daughter enjoyed the one hour of swim time she got-even without a towel. It was also nice that we could sign in to Netflix.
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 11일
Hi Christina,Thank you for taking the time to provide us with your detailed feedback about your recent stay. We appreciate your positive comments about our staff, location, and certain aspects of the breakfast. Maintaining a clean and comfortable environment is a top priority for us, and we will address this issue with our housekeeping team to ensure that proper cleanliness standards are consistently met. We will also address these issues with the appropriate teams to ensure that proper amenities and information are available to our guests. We value your patronage, and we hope to have the opportunity to provide you with an improved experience in the future.

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 6월 28일
Hi Jason,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

10/10 - 훌륭해요

Patrick

2023년 6월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 18일
Hi Patrick,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 6월 27일
Hi Jason,To know that your experience was worthy of a perfect rating is the best thing we could hope for. It is our pleasure to have you and we hope to see you again soon!

10/10 - 훌륭해요

Katherine

가족 여행
Great stay
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 18일
Hello Katherine,Thank you for your valuable opinion regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.

10/10 - 훌륭해요

Enoch

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The workers were pleasant, room was clean, bed was very comfortable but too high,although I would choose to stay at Comfort Inn again.
2023년 6월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 6월 13일
Hi Enoch,We are thrilled to hear you had a pleasant experience with us. Your perfect rating and positive feedback are truly appreciated. Thank you for staying with us, and we look forward to welcoming you back for another wonderful stay!

2/10 - 너무 별로예요

Marissa

2023년 6월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 6월 13일
Hi Marissa,Thank you for sharing your rating. We are working diligently to improve our services and facilities, and we would love for you to experience the positive changes we have made. Thank you for your visit, and we look forward to providing you with an enhanced and enjoyable stay.

10/10 - 훌륭해요

jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great time while doing a SIU College visit!!!
2023년 6월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 6월 5일
Hi Jill,Thank you for your perfect rating and positive feedback. We greatly appreciate your kind words and are delighted you enjoyed your time with us. We hope to have you again on your next visit to the area!

10/10 - 훌륭해요

terry

2023년 6월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 6월 5일
Hi Terry,Your 10/10 rating is greatly appreciated! Thank you for your stay, and we can’t wait to have you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Future stay...
Another great stay. The evening desk clerk made a reservation for more then a year out for my twin daughter'sgraduation next spring. I was unable to book that far out on web. No problem at all. It took him less then 2 minutes.
2023년 5월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 5월 22일
Hi Guest,We greatly appreciate your 10/10 rating and positive feedback. We are delighted to hear that you had another great experience with us. Thank you so much for choosing our hotel for your future stay, and we look forward to welcoming you and your family back next spring!

4/10 - 별로예요

Fredy

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 10일
Hello Fredy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 - 좋아요

Shelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big rooms, below average breakfast
The room is big. Property appeared clean. The breakfast was rough. The sausage appeared boiled or steamed. The worker was in the room talking to a man about her financial woes and dating. I don’t know why but I just had a worry about cleanliness and food poisoning in the breakfast area.
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 4월 24일
Hi Shelly,Thank you for rating and providing feedback. We are pleased that you enjoyed our spacious room and clean property. We value your feedback and will take immediate action to address all the concerns you've shared. We will continue to enhance our hotel's services, facilities, and breakfast offerings to improve our guests' experience, and we hope to have the chance to have you again soon.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 5월 11일
Hi Michelle,Thank you so much for taking the time to provide us with a perfect rating. We are glad that our service and accommodations met your needs. Thank you for choosing us, and we hope to have you again on one of your future trips to the area!

8/10 - 좋아요

Huong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No chair to go with the furniture.
The room was decently roomy, the furnitures look new but there was no chair to sit. The room could need a single couch chair. The service was good and the breakfast is also good to have in the morning.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 15일
Hello Huong,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 5월 1일
Hi Joseph,Thank you so much for your 5-star rating! We're thrilled to know that you had an excellent experience with us. We appreciate your kind feedback and look forward to providing you with the same level of service and hospitality on your next visit.