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퀄리티 인 & 스위트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트
30 Access Highway, Caribou, ME

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 9개 이용 후기 중 3개" "
평점 8 - 좋아요. 9개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 9개 이용 후기 중 3개" "
평점 4 - 별로예요. 9개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 9개 이용 후기 중 1개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

10/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Robyn

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Allen

The bed was very hard!!!!!!!
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Teresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location Comfortable Rooms
It's in a great location in Caribou so it's easy to get anywhere you need to be. A very comfortable place to stay. The staff are friendly and quick to offer assistance.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

David

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
my review
The bathtub wasn't clean enough for me to use. The room could have been cleaner. The room heated up nicely though. The staff were ok.
2024년 2월에 2박 숙박함
답변 제공: Guest Experience Mgr, Quality Inn& Suites Caribou 님, 2024년 2월 21일
Dear David,Thank you for choosing our NEW Quality Inn and Suites Caribou!While we are warmed to read that the accommodations, were comfortable and suited your needs, we regret to learn that there were housekeeping details that detracted from an ideal stay. This is certainly not reflective of the experiences we strive to create and we hope you can accept our sincerest of apologies. Thank you again, for your compliments on the service behavior of our staff members. We wish to welcome you back shortly for a much-improved visit!Regards,Guest Experience Manager

2/10 - 너무 별로예요

Lucas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Guest Services 님, 2024년 2월 19일
I am saddened to learn that your experience with us was not the memorable one we intended. Our commitment is to ensure that every guest has a remarkable stay with us - with top-notch service, immaculate rooms, and memorable experiences. We're proud of the culture we've established and the expertise of our team members, which allows us to swiftly resolve any guest issues and ensure a seamless and inspiring hotel experience. We take your experience seriously, and our hotel management will thoroughly investigate your stay. I am sorry that we failed to deliver the experience we promised. I hope you will give us another opportunity in the future to show you the beauty and comfort of our property.Regards, Guest Services

8/10 - 좋아요

Lisa

출장 여행
좋아요: 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
Your review is valued, and we're thankful for your positive comments. We're pleased that you had an overall good stay at our hotel and that you found our property appealing. Our team aims to provide a pleasant experience for our guests, and your feedback reaffirms our efforts. We'll pass on your kind words to those who contributed to your positive impression. Thank you for sharing your review, and it was our pleasure to have you as our guest.Regards, Guest Services

8/10 - 좋아요

Yussif

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
Thank you very much! We’re glad you enjoyed our property and that overall you had a great stay with us. We aim for our guests to have wonderful experiences so I am thrilled this was the case. It will be a pleasure to share your kind words with everyone who helped to create such a positive, lasting impression. Thank you again for sharing your review. It sure has been a pleasure to have you stay with us.Regards, Guest Services

6/10 - 괜찮아요

Yussif

2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
Thank you for your feedback about your recent stay with us. I truly apologize that we fell short of our promise. Our aim is to provide a comfortable, convenient, and personalized experience for all of our guests, and your comments are valuable in helping us improve and enhance the quality of our services. Despite the issues you mentioned, we are happy to hear that you enjoyed the rest of your stay with us, and we are grateful that you chose our property for your visit. We hope that you will consider staying with us again in the future, as we would love the opportunity to demonstrate how exceptional our property can truly be.Regards, Guest Services

10/10 - 훌륭해요

Andrea 님, Dana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
We are genuinely thankful for your extraordinary rating! Your 5-star feedback inspires us and is an indication of the hard work we invest in creating memorable experiences for our esteemed guests. We're extremely pleased that you enjoyed your stay with us. Rest assured, we eagerly anticipate your return, determined to make your next stay even more special and satisfying.Regards, Guest Services