외관

수퍼 8 바이 윈덤 살렘 여행 후기

2 out of 5
수퍼 8 바이 윈덤 살렘
118 Woods Lane, I-57 and US 50 West, Salem, IL

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 576개 이용 후기 중 158개" "
평점 8 - 좋아요. 576개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 576개 이용 후기 중 113개" "
평점 4 - 별로예요. 576개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 576개 이용 후기 중 44개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very well lite parking lot, employees very kind.
2024년 4월에 1박 숙박함
답변 제공: M 님, 2024년 4월 12일
Dear Debra,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

4/10 - 별로예요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
So, you get what you pay for. Very inexpensive and yet clean. Beds so- so. Noisy from the highway and our toilet was not seated well so it would rock.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Michelle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel smelled horrible. The ice machine did not work. The juice machine did not work. The room was grimy. The curtains were filthy. The room needed to be scrubbed from top to bottom. I would not recommend staying here.
2024년 4월에 3박 숙박함
답변 제공: M 님, 2024년 4월 12일
Dear Michelle,Thank you for taking the time to share your review with us. We are sorry to hear about your experience at the hotel. We assure you that we’ve taken note of your mentioned points, and the concerned department has been notified about the same. We would be grateful if you allow us to make amends and improve your experience during your next stay. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

8/10 - 좋아요

Stanley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: M 님, 2024년 4월 12일
Dear Stanley,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

2/10 - 너무 별로예요

justin

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely dirty room stains all over the couch
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 4월 5일
Dear Justin,We sincerely apologize for the experience you have had. This is unacceptable and does not meet our standards of cleanliness. Our housekeeping team strives to maintain clean surroundings, and we will address this issue promptly to ensure it does not reoccur. Your comments are invaluable to us as we continuously work to improve our services. On that note, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 - 괜찮아요

Fredy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 29일
Dear Fredy,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team

8/10 - 좋아요

David F

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was no trucks driving buy . It was very quiet
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 29일
Dear David,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
답변 제공: M 님, 2024년 2월 29일
Dear Shannon,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

6/10 - 괜찮아요

Terry

Property needs improvement. Updating and replacement of room items would help. I’ve stayed there many times but will probably choose different location in the future.
2024년 1월에 2박 숙박함
답변 제공: M 님, 2024년 2월 2일
Dear Terry,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, convienent, quiet, great staff, very helpful.
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 2월 2일
Dear Cynthia,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4/10 - 별로예요

Ken

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended
Pretty clean, but pretty run down and needs updating. Our fridge was rusty and was ready for the trash. Yuck. Bed very uncomfortable. Bfast very bland and not much selection.
2023년 12월에 1박 숙박함
답변 제공: M 님, 2024년 1월 18일
Dear Ken,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

10/10 - 훌륭해요

Cynthia

2023년 12월에 1박 숙박함
답변 제공: M 님, 2024년 1월 18일
Dear Cynthia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 - 별로예요

Ryan

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: M 님, 2024년 1월 18일
Dear Ryan,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 - 너무 별로예요

Amanda

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nasty stains on sheets and painting on wall. Mouse running over feet. Very inconsiderate staff. Shortage of extea bedding
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 23일
Dear Amanda,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 숙박 시설 상태 및 시설
Good place and priced good.
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 23일
Dear Dennis,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are very nice people and i will always be a great day
2023년 11월에 2박 숙박함
답변 제공: M 님, 2023년 12월 8일
Dear John,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 - 괜찮아요

Mike

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
Average
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 12월 8일
Dear Mike,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

8/10 - 좋아요

Cadence

반려동물 동반 여행
좋아요: 직원 및 서비스
Walker the frOnt desk clerk was super nice Room wasn’t fancy but it was a safe place to sleep along the way
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 12월 3일
Dear Cadence,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pricing and room was pleasant. Plus, they are pet friendly.
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 23일
Dear Michelle,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 - 너무 별로예요

Mark

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first thing I noticed is that it has no way of getting to the rooms unless you use the stairs and I was told there’s no elevator or ground level access. The room was dirty and smelled of stale smoke.
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 23일
Dear Mark,We sincerely apologize for the inconveniences you experienced during your stay. We understand your concerns about accessibility and room cleanliness, and we are taking steps to address these issues promptly. We value your feedback and appreciate you bringing these matters to our attention.Sincerely,Management Team

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 18일
Dear Cynthia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Quick stop by
I was there only a few hours.
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 9일
Dear Kevin,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 - 너무 별로예요

Nurdin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Run down motel Shower broken TV not working Excellent staff
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Nurdin,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark, and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

10/10 - 훌륭해요

randy

연인과의 여행
좋아요: 직원 및 서비스
The hotel looks brand new from the outside but once you get in you can see that it’s tired lol it could use a good cleaning and a possible remodel but clean old is good
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Randy,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

Glenn

좋아요: 숙박 시설 상태 및 시설
Close to everything
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 27일
Dear Glenn,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, convenient,walkable,friendly staff
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 14일
Dear Cynthia,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing I didn't like. I've stayed at many Super 8's over decades and this is one of the best in my memory. Quiet, clean, efficient.
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 14일
Dear Robert,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 - 너무 별로예요

Elinor

2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Elinor,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Would NOT recommend!
Very old hotel with old rooms in need of major improvement! The recliner had rips and tears with stuffing coming out and the tub in the shower had mildew in the bottom. The shower curtain rod was almost falling off the wall. This hotel allows animals, which is fine unless they bark for hours when their owners are gone! We contacted the front desk and they couldn’t find the owner. We packed up at 2:30am and left! You get what you pay for!
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 14일
Dear Guest,We apologize for your stay at our hotel. We are working to improve our rooms and amenities, and we will address the issues you mentioned. We also take pet noise complaints very seriously, and we will investigate this incident further.Sincerely,Management Team

10/10 - 훌륭해요

Earnest

2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 9월 29일
Dear Earnest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 - 괜찮아요

Christopher

2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 9월 29일
Dear Christopher,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

6/10 - 괜찮아요

Chuck

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 9월 22일
Dear Chuck,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

8/10 - 좋아요

Brenda

2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 9월 14일
Dear Brenda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 - 별로예요

Penny

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There are not a lot of options in Salem. It was very convenient to our travel. Applebees was across the parking lot which we had for supper. It was delicious. The hotel looked good on the outside. Looked like it was freshly painted and lobby was homey. The hotel and furniture is old and dated. Mold in bathroom under linoleum, chair needed cleaned. Otherwise it seemed clean just out of date. Bed was very comfortable. Just an old hotel. If you want a nicer hotel in Salem you’ll pay at least an extra $100 a night!
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 9월 8일
Dear Penny,Thank you for choosing our convenient Salem location during your travels. We're delighted to hear you enjoyed the nearby dining options and found our lobby inviting. We appreciate your feedback regarding the room condition and will strive to address these concerns to enhance your future stays.Sincerely,Management Team

6/10 - 괜찮아요

Carolyn

2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 9월 29일
Dear Carolyn,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

8/10 - 좋아요

Penne

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The rooms are clean but old and run down. Staff was very friendly. Air conditioner wouldn’t stay on.
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 9월 8일
Dear Penne,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 - 좋아요

Moir

2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 9월 22일
Dear Moir,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All was more than satisfactory. Thank you.
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 9월 2일
Dear Mike,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 - 좋아요

Benjamin

2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 9월 2일
Dear Benjamin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Ken

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has done some renovation. It was clean, easy to park, very helpful staff and a comfortable though a bit dated, room. Very close to dining options, breakfast is limited though it was good and easy to use.
2023년 8월에 4박 숙박함
답변 제공: M 님, 2023년 9월 2일
Dear Ken,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 - 너무 별로예요

Kristine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
windows were boarded up. It is very out dated. Old nasty carpet and chair in the room
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 24일
Dear Kristine,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we're actively addressing the concerns raised regarding the room's condition. We're committed to improving our accommodations for a more enjoyable experience in the future.Sincerely,Management Team

6/10 - 괜찮아요

Cortney

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Large bugs inside and out of the hotel. Strong musty smell and hint of smoke in the room. Literally get what you pay for. Staff was very nice and helpful.
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 24일
Dear Cortney,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with pests and odors. We're actively addressing these issues. It's great to hear our staff provided excellent service during your stay.Sincerely,Management Team

4/10 - 별로예요

Janora

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We complained about the chair in the room; looked like some kind of bodily fluid on it. Supposed to be cleaned; never got cleaned. Room had a musty odor. Will not stay again.
2023년 8월에 2박 숙박함
답변 제공: M 님, 2023년 8월 24일
Dear Janora,We sincerely apologize for the unpleasant experience you encountered during your stay. Your concerns about the chair and room cleanliness are deeply concerning to us, and we will address these issues immediately. It is our aim to provide a comfortable and inviting environment, and we hope to have the opportunity to make it up to you in the future.Sincerely,Management Team

8/10 - 좋아요

JOHN 님, WARSAW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything as advertised was good
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 18일
Dear John,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 - 좋아요

W. Tom

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff are very easy-going and very hospitable everytime we're there.
2023년 8월에 2박 숙박함
답변 제공: M 님, 2023년 8월 18일
Dear W.Tom,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 - 괜찮아요

Fredrick K

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms were very dated and had old furniture and bathroom flooring.
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 18일
Dear Fredrick K,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced due to the dated rooms and furnishings. We value your input and will strive to enhance our accommodations for a more comfortable stay in the future.Sincerely,Management Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Walls thin but everything else perfect.
2023년 7월에 1박 숙박함
답변 제공: M 님, 2023년 8월 4일
Dear Guest,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 - 좋아요

Jose luis

2023년 7월에 1박 숙박함
답변 제공: M 님, 2023년 8월 24일
Dear Jose luis,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: M 님, 2023년 8월 4일
Dear Robert,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just What I Needex
Only good things to say about my stay. Overnight stay between KY and Chicago. Easy access from I-57. Very clean, no issues with room. Breakfast was cereal and waffles. I would stay again.
2023년 7월에 1박 숙박함
답변 제공: M 님, 2023년 7월 21일
Dear Jon,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team