야외 수영장, 09:00 ~ 19:00 오픈, 일광욕 의자
예약 가능 여부 확인

아파르타멘토스 프렌테 알 마르 카르타헤나 - 에디피치오 팔메토 여행 후기

3.5 out of 5
아파르타멘토스 프렌테 알 마르 카르타헤나 - 에디피치오 팔메토
Bocagrande Cra 1 #8-50, Edificio Palmetto oficina 1104, Cartagena

이용 후기

6.6
평점 10 - 훌륭해요. 67개 이용 후기 중 19개" "
평점 8 - 좋아요. 67개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 67개 이용 후기 중 7개" "
평점 4 - 별로예요. 67개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 67개 이용 후기 중 14개" "

6.8/10

청결 상태

6.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Arlene

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Out vacation stay was far from great. No cleaning was done in our apartment, no one came to greet us or advise who to contact if we had any problems. I came across a few problems and went to the reception only to be told to speak to the person I booked the room from. I tried explaining to them that I booked through Expedia and they seemed not to know what that was. After some back amd forth they provided me with a name & number. Lady said that there was no cleaning service for the apartments. I expressed how weird that was since I’ve never booked a hotel/apartment with no cleaning service. We didn’t know how to use the safe, no new towels were given to us, no extra paper toilet, washer and dryer in the room weren’t working and to top it off apartment was full of cockroaches. Definitely not staying here again, since I complained they gave us a new set of towels but thats it they never fixed the washer or dryer and never provided us with trash bags which they told us they would give us.
2023년 5월에 8박 숙박함

8/10 - 좋아요

Thomas

2022년 9월에 6박 숙박함

4/10 - 별로예요

Veronica

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
There is a disconnect from the building staff and apartment owners. I met only 1 receptionist that was helpful and friendly. The building guards tried scamming me. Will never stay here again.
2022년 8월에 7박 숙박함

10/10 - 훌륭해요

TC

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my second stay in six months and staff friendliness and service are at the top of my appreciations.
2022년 6월에 4박 숙박함

8/10 - 좋아요

Nelson

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

4/10 - 별로예요

Eyon

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There are a few things I didn’t like that should be mentioned up front to the guest before the chose to stay there. 1. The shows had NO hot water for the first three days and when they finally showed up to fixed it, the water took approximately 10 to 15 minutes to get hot that only lasted 2 minutes. 2. The TV’s didn’t work, the Wi-Fi connection to get the TV channels working was unable to provide a good continuous signal therefore the TV spent all night trying to connect. 3. They told us the dryer didn’t work but the washer did. The dryer should have been checked and repaired if needed before we arrived. 4. The Gym equipment was very out dated and unsafe for the user. Example the thread mill were slipping causing you to go off balance and can easily fall and get seriously injured. 5. They have 3 elevators but the most of the time there only one elevator was working for a building with approximately 40 floors, needless to say it took about 10 to 15 minutes just to get up and down the building. I love the fact that it’s located feet from the ocean. The security at the door did an awesome job to be sure the people accessing the building did belong in the building. 6. The pool was unacceptable for hours at a time but we were never given the pool schedule upon arrival. That has to change to avoid the guess showing up and denied access to the pool. 7. The showers I recommend be redesigned to avoid mopping after each use, due to the excess water accumulated
2021년 12월에 10박 숙박함

10/10 - 훌륭해요

ana

2021년 12월에 2박 숙박함

4/10 - 별로예요

Burcin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Muy mal para el costo del apartamento 2 estrellas . Muy malas condiciones y mala limpieza .
2021년 1월에 1박 숙박함

8/10 - 좋아요

expedia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함

8/10 - 좋아요

jose

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Lo unico malo, muy malo, es el proceso de check in. Super largo y complicado. Luego de eso, la vista de Cartagena desde un piso 23 es espectacular y sana lo del check in
2019년 8월에 1박 숙박함

8/10 - 좋아요

María Yolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Agradable
Agradable .. ya es hora de hacer mantenimiento a varias cosas del apto...excelente ubicación..
2019년 8월에 4박 숙박함

10/10 - 훌륭해요

Cristina 님, Florida Keys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is excellent. Expedia needs to let the guest know who to contact at the time of arrival, by e-mail before arrival, the front desk representative had no idea about our reservation. We had to wait for a while until finally someone got the person in charge.
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
I liked that is an apartment for the space.... but the conditions of the building are not 5 stars as appear in the rating... the elevator got ruin and did not work for 3 days and we were at the 27th floor. We were a family of 6 requested an apartment of 2 rooms, instead of giving us an apartment of 2 rooms they gave us 2 apartments of 2 rooms each charging us more and did not want to refund us and I made a reservation of another apartment of 2 bedrooms and gave us 2 more apartments and wasting the money of 2 apartments for nothing.
2019년 7월에 6박 숙박함

8/10 - 좋아요

JUAN PABLO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena opción para familias.
Todo ok. El punto excelente. El apartamento bien amoblado para lo necesario como cocinar y lavar ropa. El area de la piscina bastante agradable.
2019년 4월에 6박 숙박함

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함

6/10 - 괜찮아요

Priska

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Une semaine en famille
L'appartement ne correspond plus aux photos de l'annonce. Tout les meubles sont vêtustes et absolument inconfortable. Impersonnel. Très peu fourni en vaisselle. Pas de plat pour utiliser le four, pas de petites cuillières, pas de bols, pas de briquet, tire-bouchon, produit vaisselle, éponge, sel-poivre, et sèche-cheveux alors qu'il est mentionné dans l'annonce. Le nettoyage tous les jours prévus dans l'annonce est en suplément. Frigo sans compartiments dans la porte ! Micro-onde difficile à faire fonctionner. Le vent s'infiltre par toutes les ouvertures (même fermées) et donc un bruit de souffle constant. Le personnel n'est pas très accueillant. Douche froide. Il y a une machine à café, parfait. Lave-linge et sèche-linge très bien. Il y a un mixer et un toaster croque-monsieur, mais pas essayer.
2019년 3월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스
When I arrive I had to call the apartment to see if I can check inn they never answer me ignore my calls all day when it was check inn time person from lobby call the lady and than she answers. Then we hear employee saying she did not like to go down get the guest at all. Bad customer service
2019년 2월에 2박 숙박함

4/10 - 별로예요

Patrick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worsted experience of anyplace I have been world w
When we arrived we were met with blank stares, because they said they do not have a reservation for us. Of course there is no public WIFI in the building so I could not connect. I was finally able to connect and show them my reservation, but they said they do not have a reservation in my name (they spelled my name wrong, but not just a little wrong they left out 2 letters in my last name - so Yeager became Year). I finally had to argue with them that if this reservation is not for me then why is Mr. Year's reservation on my phone? After about 2 hours of this they finally gave us our Apartment that we paid for. I have stayed in this building 3 other times in the last 10 years (not my last name) the last time 4 years ago. The building is really getting worn down since it was built in 2005, the furnishings were old and worn out, in one of the rooms the drawers were stuck and hard to open. The Kitchen cabinets are peeling, and everything else is shabby. I would avoid this place primarily because the check in procedure is not comfortable in the slightest, there is no public WIFI, the condition of the Apartments, and you are treated like an inmate all of the time.
2018년 12월에 2박 숙박함

8/10 - 좋아요

RAMIRO

Muy bien
2018년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water... they removed the heater rather than repair it... they had tv mounts and no TVs.. many basic stuff missing
2018년 11월에 1박 숙박함

6/10 - 괜찮아요

German Andres

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
recomendaria otrp lugar
No lo recomiendo, por precio se consiguen mejores lugares , Muchas reglas, una sola llave para 4 personas, al ingresar a la piscina (no le da el sol, no se puede ingresar bebidas),
2018년 11월에 1박 숙박함

8/10 - 좋아요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good place to stay
It has a good view very nice close to everthing nice pool
2018년 11월에 3박 숙박함

8/10 - 좋아요

Rafael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Towels were limited and all were stained Cockroaches noted Window coverings need replacement Pillows were stained, mold spots Cook was good. Shower easily overflowed to bathroom floor
2018년 7월에 7박 숙박함

2/10 - 너무 별로예요

Ricardo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
MUY MAL SERVICIO, PESIMO.
Es un departamento lleno de cucarachas, no tienen limpieza diaria y no te proporcionan jabones ni papel sanitario. No lo recomiendo para nada.

10/10 - 훌륭해요

Rayeesa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice apartment
Amazing stay great location

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
muy bueno
muy buena ubicacion, pero le falta mantenimiento a las puertas

2/10 - 너무 별로예요

Alberto

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
The apartment was nicely located. There was not hot water and the rooms were full of roaches. Not recommended.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Apartamentos Palmetto
Perfect location , apartment clean , has a full kitchen and laundry room... needs better bed sheets
2018년 4월에 1박 숙박함

4/10 - 별로예요

G 님, Austtalia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to beach but .....
Our deluxe apartment came with Cockroaches, dripping taps, cold showers, 2 hours fixing aircon then dripped for remainder of stay, had to ask for towels and limited kitchen cleaning gear. We were original put into a basic apartment which was not what we booked. Was moved to this. However the pool was great opening from 9am to 5:30. Oh and we had a twohout check in process. Would not stay here again
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

Alan Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Apartamento top... serviço de arrumação e troca de lençóis e toalhas... uma observação para deixar o apto mais top... colchões mais confortáveis...
2018년 3월에 10박 숙박함

10/10 - 훌륭해요

GISLAINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótima localização
Foram dias ótimos
2018년 3월에 5박 숙박함

10/10 - 훌륭해요

Alexa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A week with the inlaws 😂
Everything was fantastic from location to service to cleanliness
2018년 2월에 3박 숙박함

8/10 - 좋아요

Aragon

Pest control
Nice view by the ocean. Great location for restaurant and shopping convenient. Only negative thing they need to fix the problem with small roaches otherwise it was great.

8/10 - 좋아요

Paola

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Apartamento
Excelente ubicación. , check in muy demorado y poco sincronizado , apartamento en buenas condiciones

8/10 - 좋아요

JTSTL 님, Saint Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Location
The apartment is very conveniently located in Bocagrande. The beach is literally across the street. Very nice. Keep in mind that this is an apartment, not a hotel. The view was beautiful. The rooms were comfortable. We will come back.
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Apartment!!!
This Apartment is on the beach and had a nice ocean view for day time and nice city line for night time. It slept 4 well as advertised. Its location was perfect for us, with the beach only foot steps away and a short cab ride to the walled city. I would book this location again.
2018년 2월에 1박 숙박함

2/10 - 너무 별로예요

Pasquale

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WORST EXPERIENCE EVER
This was my worst travel experience The receptionist Laura was rude and unaccommodating. This was a hotel it was a condo rental not worth being on hotels.com
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Excelente edificio. Lo malo es la atención del personal. Además de hacer check out no dejan quedarte en ningún área del hotel, te echan enseguida como si fueras un perro.
2017년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
water pressure in the shower was minimal, no hot water, and check in is a night mare! too long of a process
2017년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jose Manuel 님, Ciudad de México

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
UNA TERRIBLE OPCIÓN.
Muy mala opción para hospedarse, esta es la segunda ocasión que nos quedamos en ese lugar y pensamos que podrían mejorar, pero no fue así. 1.- Nunca nos notificaron que la alberca estaba en reparación. 2.- Nunca hicieron el aseo en las habitaciones, tampoco había papel de baño y para tirar la basura tuvimos que comprar bolsas grandes. 3.- En recepción no podrías dejar las llaves encargadas por lo que tenias que esperar a que llegara tu acompañante para abrir la puerta principal. 4.- Nos ofrecieron cambiarnos de hotel pero solo 1 noche ó que aceptaramos 2 botellas de wishky por la cuestión de la alberca en reparación. 5.- No tenian duplicado de llaves de ninguna habitación. 6.- Las recepcionistas muy, pero muy mala actitud todo el tiempo. Salvo por la Sra. María la encargada de la administración y la Srita Caro de recepción fueron las unicas que siempre estuvieron en todo momento al pendiente de nuestra estadía, todos los demas fueron groseros, prepotentes y jamas te daban alguna solución a los diferentes problemas que surgían. MUY MALA LUGAR PARA HOSPEDARSE.
2017년 11월에 4박 숙박함

2/10 - 너무 별로예요

Gustavo

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pésima experiencia
Estimados Lamentablemente mi experiencia fue muy mala, de las 3 noches que estuvimos en 2 noches no teníamos agua caliente, el calentador se había malogrado y no tenía pudieron repararlo solo hasta el tercer día. Con respecto a las instalaciones les falta bastante manutención, la piscina estaba en reparaciones no pudimos ocuparla. La habitación tiene aires acondicionados muy viejos y las toallas en muy malas condiciones (lijas).
2017년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment!
Great apartment with perfect location. Pool was closed and under repair but ocean is across the street so could not be too upset. Otherwise terrific apartment!
2017년 9월에 2박 숙박함

6/10 - 괜찮아요

Alex 님, UK

좋아요: 객실의 편안함
Mixed feelings!
I'll start with the good- The apartment was a decent size and had all the equipment you'd need for a family holiday, and was clean. The balcony was big and had fantastic views. The swimming pool is good, clean and very family friendly. The location is excellent, you can walk outside to countless restaurants and all the parts of Cartagena you'd wish to see are within a fifteen minute taxi ride, with the city centre about 5 minutes depending on traffic. The bad- Unfortunately, and it has been mentioned before with these apartments, there appears to be a significant cockroach problem. The staff tried their best and were understanding and came to clean and spray every day, but I was seeing at least ten a day, including on occasion in the food cupboards. Thankfully they were only the small type, if it had been the larger type then I think I would have lost the plot! My wife is Colombian and didn't seem overly bothered, as they are quite common in this climate but if you're unused to them, as I am coming from the UK, then this is a pretty major issue I'd say? The other slight issue was noise. These apartments seem to attract quite large groups, and there are 4 apartments on each floor. My experience was that these groups can book two or three apartments on one floor and then wander between them, making loads of noise and lots of door slamming! Just a consideration if you're sensitive about that sort of thing...
2017년 8월에 15박 숙박함

2/10 - 너무 별로예요

KEVIN 님, ORLANDO, FLORIDA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ROACH INFESTED
THE APARTMENT HAD GERMAN TYPE ROACHES ALL OVER IT ESPECIALLY IN THE BEDROOMS, THEY WOULD COME OUT DURING THE NIGHT AND CRAWL ALL OVER US, THE A/C UNITS WERE NOT WORKING RIGHT IN THE BEDROOMS. THE ISSUE WAS RAISED WITH HE MANAGEMENT BUT TO NO AVAIL, THEY JUST SENT SOME OF THEIR WORKERS UP TO SEE THE ISSUE AND DID NOT DO ANYTHING TO MITIGATE THE PROBLEM.. I THINK THEY OVERCHARGED US AS WELL. ALSO NOT ENOUGH UTENSILS AND POTS AND PANS FOR COOKING.
2016년 8월에 17박 숙박함

10/10 - 훌륭해요

Alejandra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
muy bueno
Lugar hernoso, se cruza la calle y stá la playa con agua tibia!
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Alejandra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 4박 숙박함

10/10 - 훌륭해요

Natali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Natali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함