실내 수영장, 야외 수영장

카사 가스텔본도 바이 비스타마리나 - 어른 전용 여행 후기

3.5 out of 5
카사 가스텔본도 바이 비스타마리나 - 어른 전용
Centro Calle Gastelbondo No. 2-101, Cartagena, Bolivar

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 102개 이용 후기 중 88개" "
평점 8 - 좋아요. 102개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 102개 이용 후기 중 2개" "
평점 4 - 별로예요. 102개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 102개 이용 후기 중 2개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely boutique hotel, only five rooms so you have an intimate atmosphere. The rooftop is a wonderful lounge area and you have it to yourself usually. Staff is very responsive. The wifi occassionally drops
2020년 2월에 7박 숙박함
답변 제공: Front Desk 님, 2020년 3월 14일
Dear Guest, We welcome your comments about our hotel. It makes us proud to meet the needs of our customers in the best way we can. We hope to return soon, we will be receiving it with open arms. Sincerely, Reception Casa Gastelbondo

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, very comfortable, staff is very nice and helpful. Best breakfast we had in Cartagena.
2020년 2월에 2박 숙박함
답변 제공: Gastelbondo Team 님, 2020년 2월 29일
We very much appreciate your comments regarding your stay at the Casa Gastelbondo. It is a real pleasure for us to know that your experience with us was memorable. At Casa Gastelbondo we strive to provide the most exeptional service in the city, this is the reason why your opinion is very important for us. I will share your comments with our staff, I am sure that they will be happy to know that you enjoyed our services and our facilities. We will be more than happy to welcome you again in the near future.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We loved this hotel. The staff was amazing, the room was clean and comfortable. The rooftop pool was lovely to cool off in after a hot day exploring. We will absolutely be back.
2020년 2월에 2박 숙박함
답변 제공: Casa Gastelbondo Team 님, 2020년 3월 5일
Dear Bryan, We very much appreciate your comments regarding your stay at the Casa Gastelbondo. It is a real pleasure for us to know that your experience with us was memorable. At Casa Gastelbondo we strive to provide the most exeptional service in the city, this is the reason why your opinion is very important for us. I will share your comments with our staff, I am sure that they will be happy to know that you enjoyed our services and our facilities. We will be more than happy to welcome you again in the near future. Warmest Regards, Casa Gastelbondo Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Gastelbondo Team 님, 2020년 2월 29일
We very much appreciate your comments regarding your stay at the Casa Gastelbondo. It is a real pleasure for us to know that your experience with us was memorable. At Casa Gastelbondo we strive to provide the most exeptional service in the city, this is the reason why your opinion is very important for us. I will share your comments with our staff, I am sure that they will be happy to know that you enjoyed our services and our facilities. We will be more than happy to welcome you again in the near future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 2월에 1박 숙박함
답변 제공: a 님, 2020년 2월 27일
Dear Mr A Thank you for your stellar review. We're happy that you enjoyed your stay with us and appreciate you leaving a review. Please let us know if we can be of service in the future. Please be well wherever you call home.

2/10 - 너무 별로예요

ArturoDeLa 님, Geneva

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff was very rude. Dont recommend this hotel. Been to Cartagena multiple times and by far this was the worst experience ever.
2020년 1월에 5박 숙박함
답변 제공: Reservas Casa Gastelbondo 님, 2020년 1월 20일
Estimado Sr. De La Espriella, Reciba un cordial saludo de parte de todo el equipo de casa Gastelbondo. Es una pena para nosotros saber que su impresión sobre nuestro equipo humano no es la mejor ya que solemos escuchar que ellos son el corazón y mayor tesoro de nuestro hotel gracias a su calidez, amabilidad y excelente servicio. Con respecto a su perspectiva de nuestro hotel nos asombra que realice este tipo de comentarios ya que desde el primer momento que usted ingresa a nuestro hotel el trato del personal siempre fue amable y cordial, informándole desde ese momento que la reserva realizada por usted era para dos personas en una habitación doble en donde la capacidad máxima de esta es solo para 2 personas, firmando así nuestro registro al check-in en donde usted acepta nuestras políticas de alojamiento. Lastimosamente usted no cumplió con estas y nunca informó a nuestro personal acerca de una tercera persona en su habitación, esto le fue informado a usted e igualmente que debía pagar un dinero adicional el cual no pagó, por la persona extra que se alojó una noche con nosotros sin informarnos incumpliendo con nuestras políticas, nuestro establecimiento en ningún momento incumplió con su reserva, por lo cual es una sorpresa su calificación y comentario. De manera muy especial y cordial lamentamos mucho esta situación, lastimosamente este tipo de calificaciones y comentarios no son convenientes para nuestro establecimiento. Estaremos complacidos de recibirle nuevamente en un futuro cercano y mostrarle nuestro excelente servicios. Cordialmente. Equipo Casa Gastelbondo

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel we stayed at in Colombia! The location is AMAZING- around the corner from the famous Cafe del Mar and close to everything without the noise. My friend and I jumped up and down for joy when we saw our room! It was right out of a magazine. The room was huge and so posh. The air conditioner was strong which is so nice in the humidity of Cartagena. We had new water bottles waiting for us everyday and were greeted with a delicious drink when we checked in. It only has 5 rooms, so it is peaceful and quiet. Breakfast was yummy and though we didn't use the 2 pools, they are a huge plus. I will recommend this hotel to everyone going to Cartagena!
2020년 1월에 3박 숙박함
답변 제공: Front Desk 님, 2020년 1월 22일
Dear Guest, Thank you for your exceptional review, we appreciate the time you took to leave feedback. Your recommendation is very helpful as that lets others know about us through the words of our guests. We are so happy and grateful for your positive words about us. Thanks for choosing us! All of us at Casa Gastelbondo are thrilled that you stayed with us and had such a great time. We hope to have you for another occasion! Regards, Nahime Yacub U. Reception Casa Gastelbondo

2/10 - 너무 별로예요

LF 님, Ciudad de Mexico

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El peor hotel que tiene Cartagena, el personal del hotel es super grosero y desatento. No lo recomiendo!
2020년 1월에 1박 숙박함
답변 제공: Reservas Casa Gastelbondo 님, 2020년 1월 18일
Estimado Sr. Luis Fernando, Reciba un cordial saludo de parte de todo el equipo de casa Gastelbondo. Es una pena para nosotros saber que su impresión sobre nuestro equipo humano no es la mayor ya que solemos escuchar que ellos son el corazón y mayor tesoro de nuestro hotel gracias a su calidez, amabilidad y excelente servicio. Con respecto a su perspectiva de nuestro hotel nos asombra que realice este tipo de comentarios ya que a través de nuestro sistema podemos observar que su reserva fue cancelada y por lo tanto no llegó alojarse en nuestro establecimiento, por lo cual nos toma por sorpresa su calificación. De manera muy especial y cordial lamentamos mucho esta situación, lastimosamente este tipo de calificaciones y comentarios no son convenientes para nuestro establecimiento, ya que nosotros en ningún momento incumplimos con su reserva. Estaremos complacidos de recibirle nuevamente en un futuro cercano y mostrarle nuestro excelente servicio. Cordialmente, Equipo Casa Gastelbondo

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Recepcionista 님, 2020년 2월 5일
Estimada Virginia, Reciba un cordial saludo de parte de todo el equipo de Casa Gastelbondo! Estamos muy agradecidos por su calificación sobre nuestro hotel. Para nosotros fue todo un honor servirle durante su estadía. Nuevamente agradecemos que nos haya escogido para su estadía en la hermosa ciudad de Cartagena. Esperamos regrese pronto, la estaremos recibiendo con los brazos abiertos. Cordialmente, Nahime Yacub U. Recepcionista Casa Gastelbondo

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel in the heart of the old town, modern facilities and great staff
2019년 10월에 2박 숙박함
답변 제공: Nahime Yacub U. 님, 2019년 10월 23일
We very much appreciate your comments regarding your stay at the Casa Gastelbondo. It is a real pleasure for us to know that your experience with us was memorable. At Casa Gastelbondo we strive to provide the most exeptional service in the city, this is the reason why your opinion is very important for us. I will share your comments with our staff, I am sure that they will be happy to know that you enjoyed our services and our facilities. We will be more than happy to welcome you again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and room, lovely, helpful people, and in a great spot.
2019년 10월에 4박 숙박함
답변 제공: Nahime Yacub U. 님, 2019년 10월 23일
We very much appreciate your comments regarding your stay at the Casa Gastelbondo. It is a real pleasure for us to know that your experience with us was memorable. At Casa Gastelbondo we strive to provide the most exeptional service in the city, this is the reason why your opinion is very important for us. I will share your comments with our staff, I am sure that they will be happy to know that you enjoyed our services and our facilities. We will be more than happy to welcome you again in the near future.

10/10 - 훌륭해요

Shaniqua

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The wi-fi was on and off and low water pressure when flushing the toilet. Sink water was on and off. Staff was wonderful and free breakfast was good. Near restaurants and bars.
2019년 9월에 5박 숙박함
답변 제공: Nahime Yacub U 님, 2019년 9월 28일
Dear Guest, We would like to apologize for any incovenience presented with the WiFi during your stay; please rest assured that we are already taking care of it. I will share your comments with our staff, I am sure that they will be happy to know that you enjoyed our services and our facilities. We will be more than happy to welcome you again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything thing was great! The staff was very helpful and friendly!
2019년 8월에 5박 숙박함
답변 제공: Nahime Yacub U. 님, 2019년 9월 28일
We very much appreciate your comments regarding your stay at the Casa Gastelbondo. It is a real pleasure for us to know that your experience with us was memorable. At Casa Gastelbondo we strive to provide the most exeptional service in the city, this is the reason why your opinion is very important for us. I will share your comments with our staff, I am sure that they will be happy to know that you enjoyed our services and our facilities. We will be more than happy to welcome you again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 4박 숙박함
답변 제공: Nahime Yacub U. 님, 2019년 8월 11일
Dear Guest, Thank you for staying with us, we apreciate your feeback. Best Regards, Casa Gastelbondo Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Great hotel. Large, comfortable and clean room. Friendly and helpful staff. Located in very good location within old town. Nice foyer pool and rooftop deck with jacuzzi. Great breakfast. Can’t fault this hotel - would highly recommend staying here.
2019년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2019년 7월 28일
Dear Robert, We would like to thank you for sharing your impressions about your stay at the Casa Gastelbondo. It is a real pleasure for me to read that your experience was memorable and that we surpassed your expectations. I will share your comments with our team and I am sure that it will be a motivation for all to continue working with charm and improving the quality of our services. We appreciate your review and we hope to welcome you back soon in the sunny Cartagena. Regards, Nahime Yacub U. Front Desk Casa Gastelbondo

10/10 - 훌륭해요

Bill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is in a great location in the old city. Very nice, modern rooms, helpful staff. Very quiet despite being in the room on the ground floor. Excellent A/C and large room with nice bathroom. Would definitely come back.
2019년 7월에 1박 숙박함
답변 제공: Nahime Yacub U. 님, 2019년 7월 24일
Dear Bill, We would like to thank you for sharing your impressions about your stay at the Casa Gastelbondo Hotel. It is a real pleasure for me to read that your experience was memorable and that we surpassed your expectations. I will share your comments with our team and I am sure that it will be a motivation for all to continue working with charm and improving the quality of our services. We appreciate your review and we hope to welcome you back soon in the sunny Cartagena. Regards, Nahime Yacub U. Front Desk Casa Gastelbondo

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having two pools inside was special. The breakfast on offer was very good and it also had a great location.
2019년 6월에 2박 숙박함
답변 제공: Front Desk-Consierge 님, 2019년 7월 4일
Dear Guest, We would like to thank you for sharing your impressions about your stay at the Casa Gastelbondo Hotel. It is a real pleasure for me to read that your experience was memorable and that we surpassed your expectations. I will share your comments with our team and I am sure that it will be a motivation for all to continue working with charm and improving the quality of our services. We appreciate your review and we hope to welcome you back soon in the sunny Cartagena. Regards, Nahime Yacub U. Front Desk Casa Gastelbondo

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and the property were beyond expectations. The employees were very helpful at all moments we need them.
2019년 6월에 2박 숙박함
답변 제공: Front Desk-Consierge 님, 2019년 7월 4일
It is a real pleasure for us to hear that you had a wonderful stay in Cartagena and in our house. I will share your comments with all our team. I am sure that they will be happy to know that you had a pleasant stay with us. Thank you very much for your feedback, your kind comments are highly motivating as it is our priority to exceed our customers’ expectations. We hope to have the pleasure to welcome you again in your next visit to Cartagena. Regards, Nahime Yacub U. Front Desk Casa Gastelbondo

10/10 - 훌륭해요

Hammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Nahime Yacub U 님, 2019년 7월 15일
Dear Hammad, Thank you for staying with us, we apreciate your feeback. Best Regards, Casa Gastelbondo Team

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Nahime Yacub U. 님, 2019년 6월 26일
Dear Ryan, Thank you for your exceptional review. We are delighted that your stay was so memorable. The best way to receive thanks from our clients is through reviews, like your own, as that lets others know about us through the words of our guests. Finally, we appreciate the time you took to leave feedback and are very grateful for it. We would love to have you in the future! Hope all is well back home. Regards, Casa Gastelbondo Team

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 3박 숙박함
답변 제공: Nahime Yacub U. 님, 2019년 6월 26일
Dear Guest, Thank you for your exceptional review. We are delighted that your stay was so memorable. The best way to receive thanks from our clients is through reviews, like your own, as that lets others know about us through the words of our guests. Finally, we appreciate the time you took to leave feedback and are very grateful for it. We would love to have you in the future! Hope all is well back home. Regards, Casa Gastelbondo Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast could have been better
2019년 5월에 5박 숙박함
답변 제공: Nahime Yacub U 님, 2019년 6월 26일
Dear Guest, We would like to thank you for your kind comments, we apologize for the inconvenience during breakfast, we are trying to improve, we will take your comments into account and we hope that your next visit will honor us with your presence. Warmest regards, Casa Gastelbondo Team

10/10 - 훌륭해요

JOSE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Habitación y ropa de cama muy limpias
Hotel muy cómodo, buen desayuno, muy buena atención! Cuidad muy bonita!
2019년 4월에 2박 숙박함
답변 제공: Front Desk Casa Gastelbondo 님, 2019년 6월 13일
Estimado José, Estamos muy agradecidos por su amable comentario sobre nuestro hotel. Para nosotros fue todo un honor servirle durante su estadía. Sin duda compartiremos su comentario con nuestro equipo, de seguro se sentirán muy alegres de haber logrado que usted se haya sentido satisfecho con nuestros servicios. Nuevamente agradecemos que nos haya escogido para su estadía en la hermosa ciudad de Cartagena. Esperamos regrese pronto, la estaremos recibiendo con los brazos abiertos. Cordialmente, Nahime Yacub U.

10/10 - 훌륭해요

Miguel 님, Miami, Florida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cozy and clean room. It was also very well situated at an affordable price.
2019년 3월에 2박 숙박함
답변 제공: Nahime Yacub U 님, 2019년 3월 27일
Dear Miguel, T Thank you for your exceptional review. We are delighted that your stay was so memorable. The best way to receive thanks from our clients is through reviews, like your own, as that lets others know about us through the words of our guests. Finally, we appreciate the time you took to leave feedback and are very grateful for it. We would love to have you in the future! Hope all is well back home.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were upgraded when we arrived and got huge room. So happy. Everybody very friendly. Good location
2019년 3월에 2박 숙박함
답변 제공: Nahime Yacub U. 님, 2019년 3월 20일
Dear Guest, Thank you for your stellar review. We're happy that you enjoyed your stay with us and appreciate you leaving a review. Please let us know if we can be of service in the future. Please be well wherever you call home.

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great boutique hotel.
Careful how you book - Expedia gave the wrong description and we got a first floor room (ground floor) on check in on the road by the front door - you don't want this room its too noisy. Our booking had in it that our room came with a balcony/patio so we were moved. Other than that it is a great small hotel with only 5 rooms and great personal service. Very very very comfy beds. Excellent location to see all of the old town. Just a brilliant hotel. Highly recommended.
2019년 3월에 3박 숙박함
답변 제공: Recepcionista 님, 2019년 3월 14일
Dear Nigel, We apologize for the inconvenients. Thank you for your exceptional review. We are delighted that your stay was so memorable. The best way to receive thanks from our clients is through reviews, like your own, as that lets others know about us through the words of our guests. Finally, we appreciate the time you took to leave feedback and are very grateful for it. We would love to have you in the future! Hope all is well back home. Regards, Nahime Yacub U.

10/10 - 훌륭해요

SILVIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ubicación excelente
Excelente estadia Los empleados muy atentos El hotel muy limpio Las habitaciones muy espaciosas Muy tranquilo
2019년 2월에 5박 숙박함
답변 제공: Recepcionist 님, 2019년 3월 2일
Estimada Silvia, Reciba un cordial saludo de parte del equipo de Casa Gastelbondo. Estamos muy agradecidos por su amable comentario sobre nuestro hotel. Para nosotros fue todo un honor servirle durante su estadía. Sin duda compartiremos su comentario con nuestro equipo, de seguro se sentirán muy alegres de haber logrado que usted se haya sentido satisfecha con nuestros servicios. Nuevamente agradecemos que nos haya escogido para su estadía en la hermosa ciudad de Cartagena. Esperamos regrese pronto, la estaremos recibiendo con los brazos abiertos. Cordialmente, Nahime Yacub U.

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing boutique hotel!!
My fiancee and I could not have been happier with our stay at Casa Gastelbondo. The hotel is straight out of the pages of Architectural Digest. Perfect location. Room was extremely modern with a marble bathroom and a wonderful bed. Service was fantastic, breakfast was delicious. Will absolutely stay again!
2019년 1월에 3박 숙박함
답변 제공: Nahime Yacub-Recepcionist 님, 2019년 2월 5일
Dear Alexander, Thank you for your stellar review. We're happy that you enjoyed your stay with us and appreciate you leaving a review. Please let us know if we can be of service in the future. Please be well wherever you call home.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Recepcionist 님, 2019년 2월 13일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Rudy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Recepcionist 님, 2019년 2월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

SUSANA 님, Madrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel coqueto, con pocas habitaciones, confortable y bien ubicado. Personal agradable y atento. Tiene un par de piscinas pequeñas pero que te permiten aliviar el calor.
2018년 12월에 3박 숙박함
답변 제공: Nahime Yacub-Recepcionista 님, 2019년 2월 7일
Estimada Susana, Estamos muy agradecidos por su amable comentario sobre nuestro hotel. Para nosotros fue todo un honor servirle durante su estadía. Sin duda compartiremos su comentario con nuestro equipo, de seguro se sentirán muy alegres de haber logrado que usted se haya sentido satisfecho con nuestros servicios. Nuevamente agradecemos que nos haya escogido para su estadía en la hermosa ciudad de Cartagena. Esperamos regrese pronto, la estaremos recibiendo con los brazos abiertos.

10/10 - 훌륭해요

Hansen 님, Los Angeles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this property. The location was perfect and close to great restaurants and shops. The staff was also amazing and would always serve us breakfast out of the time limits.
2018년 11월에 5박 숙박함

10/10 - 훌륭해요

Amanda 님, California, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff was AWESOME! Everyone was extremely friendly, especially at the front desk. Our stay was great, the location was perfect, and it was perfect for what we needed. The A/C also came in handy because of the humidity, so I'm glad we were able to control the temperature in our room.
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay here
This is a beautiful hotel in a great location. You can easily walk to any restaurant or bar in the historic area of the city. The staff is very friendly and helpful, and they gave excellent recommendations for places to go. I will absolutely stay here when I come back
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

8/10 - 좋아요

Silvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel with great service. The only issue we had is that our room was on the first floor and it got really noisy outside at night and in the mornings with the people having breakfast so we would wake up because of the noise.
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

Nivia 님, Miami, Fl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quite hotel close to everything in Cartagena walled city. Decent breakfast included and bicycles for your needs. Very nice staff
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful trip! Great location. Wonderful breakfast
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Rob

Great place for a couple
Great Hotel. Quiet area but close enough to walk anywhere in the walled city. Breakfast was great. We used the rooftop pool many times. The staff was amazing, very friendly and helpful.
2018년 9월에 6박 숙박함

10/10 - 훌륭해요

Sebastian 님, Panama City, Panama

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, great staff, comfortable room, good food.
2018년 9월에 4박 숙박함

10/10 - 훌륭해요

Monica 님, BsAs Argentina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Agradable
Pasamos una estancia muy comoda y agradable con una muy bien decorada habitacion Disfrutamos de la linda pileta con muy buenas comodidades Comimos un muy rico y completo el desayuno
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo perfecto y ubicacion excelente
Nos encontramos con un hotel impecable con detalles de muy buen gusto con muy buenas instalaciones con un desayuno muy completo y variado Esta ubicado en una zona muy Linda de la Ciudad amurallada Las chicas de la recepcion y todo el personal estuvieron pendientes y atentos a nuestras inquietudes y nos hicieron sentir muy comodos Fue una agradable experiencia lo recomendamos!
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Staff and Atmosphere
Everything about Casa Gastelbondo was amazing. First off, Jennifer at reception went way above and beyond on multiple occasions to help us. My friend and I speak basic Spanish, but Jennifer's perfect English was really helpful when we had some issues with a lost phone. The room was immaculate and the beds by far the most comfortable we had during out trip. Don't miss out on the breakfast, either. They have a long menu including local dishes and the quiet, relaxed, personal setting for your meal is nice before stepping out of the little oasis into the crowded, narrow streets of the old city. And I'd like to just say one more time how amazing Jennifer was and how easy she made our trip.
2018년 7월에 2박 숙박함

10/10 - 훌륭해요

Sam 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing walled city boutique hotel.
This took us by surprise - completely new, clean and beautifully appointed. We had the master suite on the roof and used the pool as much as we liked. The staff were very helpful and kind and the breakfasts started the day well. Completely will recommend this place to anyone and everyone.
2018년 7월에 2박 숙박함

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and breakfast
Casa Gastelbondo is really well located within Cartagena's old town. It feels very luxurious and the rooms are very comfortable and well-equipped. The breakfast is large and very good (we loved the fresh juices!). We did have a bit of noise from the street during the night and in our room the air conditioning unit blew right on to one of the beds, which made it difficult to regulate the temperature of the room in the night. We had an early flight on our last day and we were disappointed after booking a taxi at the reception and being offered pastries and juices for breakfast before we left, when we came downstairs to find that none of this had been arranged for us. Other than this the service was very good.
2018년 6월에 3박 숙박함

10/10 - 훌륭해요

Dan 님, Greenville, NC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel with amazing staff and amenities. We stayed here for four days and had a amazing experience. Location is great, walking distance to all the city center sights and restaurants. The rooftop pool was a welcome retreat from the heat and humidity. Never used the indoor pool, as it felt awkward being next to the main desk and dining room. Breakfast was awesome. Both Colombian and Western options, all of which are made to order. Taste great and plenty of food. The real standout was the staff service. Our flight was severely delayed on our last day and we came down with a bout of food poisoning. The staff allowed us to stay in the hotel lobby after check out and did everything they could to help, including helping us order a taxi. They didn't have to do this and we were (are) very grateful for the assistance. I would stay here again in a heartbeat and cannot recommend this hotel enough.
2018년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함