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카사 호텔 비스타마리나 - 어른 전용 여행 후기

3.5 out of 5
카사 호텔 비스타마리나 - 어른 전용
Cra 9 22-782 Boquilla, Cartagena, Bolivar

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 71개 이용 후기 중 48개" "
평점 8 - 좋아요. 71개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 71개 이용 후기 중 6개" "
평점 4 - 별로예요. 71개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 71개 이용 후기 중 1개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 2박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 3월 4일
Thank you!! We hope to see you soon

10/10 - 훌륭해요

실제 이용하신 고객

2016년 7월에 3박 숙박함

8/10 - 좋아요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 8월 14일
Thanks youuu!!!

10/10 - 훌륭해요

Santiago 님, Bogotá

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena relación beneficio costo
Buena ubicación en zona nueva hotelera de la Boquilla en Cartagena, se puede ir a pie hasta el centro de Convenciones Las Américas, y hospedarse por menos de la mitad del precio de dicho hotel Las Américas. Desayuno incluido muy bueno, acceso directo del hotel a la Playa, hotel pequeño pero competitivo. Lo recomiendo.
2018년 5월에 2박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 7월 13일
Estimado Sr. Santiago Muchas gracias por habernos escogido como opción de alojamiento en la ciudad de Cartagena. Nos alegra poder conocer los comentarios de su reciente estadía con nosotros. Nos alegra mucho saber que disfruto de nuestra ubicación y servicios ofrecidos. Esperamos tener la oportunidad de atenderlos nuevamente en nuestras instalaciones.

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
Es un excelente hotel, mi habitación fue la bonavento y era realmente muy linda y acogedora, las instalaciones son muy bonitas, todos los productos de baño excelentes de gran calidad, todo el personal es super amable, el desayuno bufete variado y delicioso, me gusto mucho.
2018년 6월에 1박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 7월 15일
Estimada Sra Diana Muchas gracias por compartir sus importantes comentarios con nosotros. Nos complace leer que pudo disfrutar de su estadía con nosotros, Aportes como los suyos nos estimulan a seguir trabajando por ofrecer servicios de calidad. Esperamos tener la oportunidad de atenderla nuevamente.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 4월에 7박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 5월 9일
Thanks for the photos

10/10 - 훌륭해요

Isabel 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Vistamarina Casa Hotel 님, 2018년 5월 3일
Thanks Isabel!

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente calidad humana es lo que hace que Vista Marina sea muy acogedor. Volveremos a este excelente hotel
답변 제공: Vistamarina Casa Hotel 님, 2018년 5월 1일
Estimado Omar Muchas gracias por haber tomado parte de su tiempo y compartir con nosotros y otros lectores sus importantes comentarios acerca de su reciente visita al hotel. Nos alegra saber que disfruto de nuestro calor humano. Esperamos tener la dicha de tenerlos nuevamente en nuestras instalaciones.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Vistamarina Casa Hotel 님, 2018년 4월 27일
Thanks for the five starts!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
10 minutes from city
Only positive thing about our stay in this hotel was the service we got while they were serving breakfast. Breakfast menu only have like five options to choose from. Besides that hotel was not well maintain. Every time my wife and I were going to take a shower we have to call reception for them to turn hot water on. Staff are not friendly. Will not recommend this hotel to no one that wants to visit Cartagena.
2018년 4월에 4박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 4월 25일
Thank you for taking part of your valuable time and sharing your experience with us and other readers. We regret not having fulfilled your expectations during your stay in our facilities. We apologize for the inconvenience caused by the hot water in the room, we will pass your comments to the area responsible to make corrections We hope to have the opportunity to serve you again in order to provide a better service

10/10 - 훌륭해요

Marco 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel next to the Beach
First class hotel, no negatives, everything perfect: Location, Decor, personnel, room, bed, and location. Definitely will come back I highly recommend this Hotel
2018년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2018년 4월 3일
Estimado Marco Thank you very much for your review! We are very glad to know you were so satisfied with your stay at our property. Your comment gives us more energy and motivation to continue our work delivering a solid and excellent service to our guests!

10/10 - 훌륭해요

Olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
La arquitectura del hotel muy elegante y original, el diseño y equipamiento de las habitaciones de muy buen gusto, la ropa de cama de superior calidad, los baños muy cómodos, muy buena la carta del restaurante, el desayuno y la comida de muy buena calidad. La atención de los empleados excelente, todos muy cordiales y atentos a cualquier solicitud. Realmente un lugar para recomendar y regresar..
2018년 2월에 12박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 3월 23일
Estimada Sra. Gloria Muchas gracias por tomar parte de su valioso tiempo y compartir a traves de Expedia los comentarios sobre su reciente experiencia en nuestras instalaciones. Es de nuestro gran agrado el saber que disfruto de su estadia con nosotros, de la atención del personal y de nuestra ofrerta gastronomica. Para nosotros sera un gran honor volver a recibirla en sus proximos viajes a al ciudad de Cartagena.

8/10 - 좋아요

yulieth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Estuvo bien :)
En general todo estuvo bien, la comodidad, la limpieza, las zonas comunes. Esperaba más del desayuno, no me gustaron los panes y el calentado estaba muy condimentado, pero el almuerzo estuvo delicioso (lomo en salsa de champiñones)
2018년 3월에 2박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 3월 11일
Estimada Sra. Yulieth Muchas gracias por tomar parte de su valioso tiempo y compartir la experiencia de su reciente visita con nosotros. Nos alegra el saber que haya disfrutado de nuestros servicios ofrecidos, tendremos en cuenta sus importantes comentarios en cuanto al desayuno, nuestro propósito es brindar un servicio de calidad a cada una de las personas que nos visitan. Esperamos tener la oportunidad de atenderla nuevamente.

10/10 - 훌륭해요

Belinda 님, Mississauga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent in all respects
Couldn't begin to describe the wonderful hotel and attentive staff. First rate experience. We We
2018년 2월에 3박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 3월 4일
Dear Belinda Thank you for your coment, we hope to see you soon!!

10/10 - 훌륭해요

Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 3박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 2월 9일
Thank you!

8/10 - 좋아요

Lori 님, Spokane WA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to relax
Nice hotel, really enjoyed the relaxing vibe of the hotel. Would definitely recommend this hotel to others. Do be careful on the beach, particularly if you’re alone, but that has nothing to do with the hotel, just the location.
2018년 1월에 3박 숙박함
답변 제공: Vistamarina Casa Hotel 님, 2018년 2월 4일
Thank you very much for taking the time to write about your experience after you stay at Vistamarina Casa Hotel, your feedback is very important for us and it is a great contribution to our ongoing efforts to improve every day. Thank you for choosing us for your stay in Cartagena and we hope you to come back soon to Vistamarina Casa Hotel.

6/10 - 괜찮아요

eliane

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
O hotel de um modo geral é bom, a limpeza dos quartos é satisfatória. Quando fiz a reserva me foi informado de que havia café da manhã, imaginei que seria um café tipo pequeno almoço, como é praxe nos hotéis que costumo ficar. Entretanto, tudo era limitado, as frutas eram pequenas porções, os pães também não eram suficientes para duas pessoas. O atendimento e a receptividades dos funcionários foi excelente, porém, lamentavelmente a questão do café da manhã me deixou bastante frustrada, porque conjuntamente com o Vistamarina Casa Hotel funciona o Restaurante Sara Fusion Caribe, onde os preços são bastante elevados (o equivalente a R$ 60,00 por pessoa já incluido o imposto de 8% e gorjetas, valor este sem nenhuma bebiba). Como ficamos vários dias, tínhamos que comer no local, pois, também não há opções na redondeza e o transporte diário para o centro oneraria ainda mais nossa estadia. Logo, recomendo que ao fazerem reservas em hotéis em Cartagena, se certifiquem bem se o café da manhã é bem servido.
2018년 1월에 8박 숙박함
답변 제공: Vistamarina 님, 2018년 1월 31일
Senhora Eliane Muito obrigado por seus comentários, que serão levados em consideração para continuar a melhorar nossos serviços.

2/10 - 너무 별로예요

Cecilia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 2박 숙박함
답변 제공: Vistamarina 님, 2018년 1월 31일
We hope you will visit us again to give you a better service

10/10 - 훌륭해요

Andy 님, Costa Rica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet hotel nice to rest
It was very nice hotel and the price was incredible cheap if you considere what you recibe , the staff was so nice and helpful ..!
2017년 11월에 1박 숙박함
답변 제공: Thanks for your coments 님, 2017년 11월 26일
Dear Andy Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar. At Las Américas we strive to provide not just complete facilities but friendly and warm service in order to create unique and memorable experiences to our guests. All our team is pleased to read your review. We will be pleased to welcome you again in Las Américas in your next visit to “La Heroica” Cartagena.

10/10 - 훌륭해요

RONALD HERNAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un hotel muy confortable
Una experiencia muy agradable, desde que realizas el check in sientes la amabilidad de las personas, la comida del restaurante es muy buena la playa queda al lado , las habitaciones son amplias y tiene buenos accesos para ir a diferentes sitios turísticos. Muy tranquilo.
2017년 11월에 2박 숙박함
답변 제공: Sara Agudelo 님, 2017년 11월 28일
Estimado Sr Ronald Muchas gracias por compartir con nosotros la experiencia de su visita a nuestras instalaciones, como equipo nos esforzamos por brindarle experiencias inolvidables a cada una de las personas que nos visitan. Nos alegra saber que experimentó la hospitalidad y disposición de nuestro equipo de trabajo, de nuestra deliciosa gastronomía ofrecida en el restaurante Sara Fusion Caribe, nos complace que haya disfrutado de la tranquilidad y relajación que se puede percibir en Vistamarina Casa Hotel. Esperamos contar nuevamente con su presencia en sus próximos viajes a la ciudad.

10/10 - 훌륭해요

María Clara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 2박 숙박함
답변 제공: Sara Agudelo 님, 2017년 11월 28일
Thanks for the 5 starts

10/10 - 훌륭해요

Angelica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel pequeño, privado , cómodo y muy bonito. El personal es muy amable y te colaboran en todo lo que necesites. El hotel tiene convenio con otro en el centro histórico donde puedes hacer uso de bicicletas para recorrer la ciudad amurallada.
2017년 10월에 2박 숙박함
답변 제공: Sara Agudelo 님, 2017년 10월 28일
Estimada Sra. Angelica Muchas gracias por compartir con nosotros las impresiones de su reciente experiencia en Vistamarina Casa Hotel. Como equipo nos esforzamos por crear experiencias inolvidables a cada uno de los huéspedes que visitan nuestras instalaciones. Nos alegra saber que experimentó la hospitalidad de nuestro equipo de trabajo, nos complace que haya disfrutado de su estadia. Esperamos que regrese pronto a Cartagena y contar nuevamente con su presencia en Vistamarina.

10/10 - 훌륭해요

Bernd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little hotel but no way for 'adults only'
Nice little hotel with only 13 rooms. Good service, sometimes a little bit slow. Very friendly staff. The only minus: it's written that it's for adults only but it was full of kids between 5 and 9 years screaming and splashing in the little pool.
2017년 10월에 2박 숙박함
답변 제공: Sara Agudelo 님, 2017년 11월 2일
Apreciado Sr. Bernd Agradecemos haberse tomado el tiempo de compartir a través de este medio su experiencia en Vistamarina Casa Hotel. Para nosotros la prioridad es la satisfacción de nuestros huéspedes, por lo tanto, sus comentarios son muy importantes. Recibimos positivamente sus observaciones y le informamos que estas han sido transmitidas a la administración del hotel para tomar las medidas correctivas y ofrecer el servicio de calidad que nos caracteriza como hotel. Lo esperamos en una próxima ocasión en esta su casa en Cartagena.

10/10 - 훌륭해요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lugar tranquilo
Hotel excelente, funcionários super atenciosos, quarto confortável o único incômodo foi o cheiro de mofo, mas um lugar muito tranquilo.
2017년 9월에 5박 숙박함
답변 제공: Sara Agudelo 님, 2017년 10월 24일
Estimada Sra. Daniela Apreciamos mucho que nos haya escogido para su estadía en Cartagena, gracias por compartir su experiencia con otros viajeros a través de Tripadvisor. Para Vistamarina Casa Hotel la prioridad es la satisfacción de nuestros huéspedes, por lo tanto, sus comentarios son muy importantes para nosotros. Recibimos de forma positiva sus observaciones y le informamos que estas han sido transmitidas a la parte administrativa del hotel para tomar las medidas correctiva y seguir mejorando día a día. La esperamos en una próxima ocasión en esta su casa en Cartagena, para que nos dé la oportunidad de brindarle una estadía placentera en Vistamarina Casa Hotel.

10/10 - 훌륭해요

Jorge 님, Orlando, FL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel on the beach.
Hotel Vistamarina exceeded my expectations. Great location and value. Only minutes from the airport. Good restaurant. Clean beach. Friendly Staff.
2017년 9월에 2박 숙박함
답변 제공: Thanks for your coments 님, 2017년 10월 24일
Dear Mr. Jorge Thank you very much for taking the time to write about your experience after you stay at Vistamarina Casa hotel. Your satisfaction is the most important reward we can have after our efforts to provide the best products and services in Cartagena de Indias. At Vistamarina, our priority is to exceed our guests expectations and we are delighted to read that your experience was pleasant and we are happy to read that you had anything you wanted just in one place.

10/10 - 훌륭해요

Miriam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
High Level of Service
The staff held themselves to a high standard of service, and we really liked being so close to the beach.
2017년 8월에 2박 숙박함
답변 제공: Sara Agudelo 님, 2017년 9월 5일
Dear Miriam Thank you very much for taking the time to write about your experience after you stay at Vistamarina Casa hotel. Your feedback is very important for us and it is a great contribution to improve every day and keep known as one of the best in the city. Thank you again for such a constructive review of our property. Your impressions are very important to us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
outstanding, fantastic, amazing facility
This hotel is a must from service to staff members to nightly rate to gourmet meals. Extremely modern, great amenities, right on the beach, gourmet breakfast, lunch and dinner... suite is superb (you even have your own massage table in your own ginourmous bathroom... absolutely loved this place to the point i extended my stay in Cartagena and stayed an additional 4 nights.
2017년 7월에 2박 숙박함
답변 제공: Sara Agudelo 님, 2017년 9월 5일
We highly appreciate your kind comments about your experience at Vistamarina Casa Hotel. We are glad that you are delighted with our facilities. Our satisfaction is the most important reward we can have after our efforts to provide the best products and services in Cartagena de Indias. We will be pleased to welcome you again in Vistamarina Casa Hotel in your next visit to Cartagena.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent. strongly recommend
This place is absolutely a must, everything was outstanding... from its main entrance (great taste in decor and upgrades), service (front desk, housekeeping, servers....), hotel condition and upkeeping (outstanding)... the food is simply delicious and fairly affordable. We loved our experience and extended our stay for an extra 4 nights at the suite 2. Fantabulous
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Sergey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Небольшой отель с аутентичным дизайном
Отличное расположение и отличный номер - вистамарина! Просторный с большой террасой! Неплохой завтрак со свежевыжатым соком и фруктовой тарелкой. Персонал очень приветливый и всегда старается помочь! Первая линия от океана. Всем сюда)))
2017년 7월에 3박 숙박함
답변 제공: Sara Agudelo 님, 2017년 7월 15일
Dear Sergey Thank you very much for taking the time to write about your experience after you stay at Vistamarina Casa Hotel. At Vistamarina, our priority is to exceed our guests expectations and we are delighted to read that your experience was pleasant and we are happy to read that you had anything you wanted just in one place. We will be pleased to welcome you again in Vistamarina Casa Hotel in your next visit to “La Heroica” Cartagena.

8/10 - 좋아요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
God til afslappende ophold
Tilbragte 2 dage på dette hotel. Hyggeligt mindre hotel ved siden af alle de kæmpe luksus hoteller på stranden. Ligger lidt for langt væk fra byen (ca.20-25 min) så det er fint hvis man ligesom os bare ville slappe af og nyde poolen og stranden. Ok pool og liggestole hvor der var mulighed for sol hele dagen. De havde også 'telte' på stranden man kunne benytte sig af. lækker morgenmad. Lækkert stort værelse med udsigt ud over vandet. Restauranten på hotellet er fin nok, vi spiste der 2 gange. 1 gang: ret lækker fisk, 2 gang: Mega tør fisk. Venligt personale. Meget informerende. Desværre var der meget vejarbejde foran hotellet, som forstyrrende idyllen. Også syntes jeg det er mærkeligt at have et hotel hvor der er 30 grader året rundt, hvor man ikke engang har en vandautomat, men tvinger sine gæster til at købe rigtig dyrt vand på glasflaske : 300ml = 4000 COP Vi gik ned i en kiosk der lå 2 hoteller væk for at købe vand næsten hver gang.
2017년 6월에 2박 숙박함
답변 제공: Sara Agudelo 님, 2017년 7월 15일
Dear Christian We would like to thank you for taking the time to share your impressions after your stay at Vistamarina Casa Hotel. Your comments help us in a constructive way to improve the quality of our services, at Vistamarina Casa Hotel. We are sorry that your experience did not meet your expectations. We hope you give us the opportunity to show you the superior service that we are known for. We will be pleased to welcome you and serve you again in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean hotel!
We had a great time. The hotel and the room were very clean. With the "standard room" package we were placed in a room that had no exterior windows, were below the stairs that lead you to the second floor, and were right next to the bar and kitchen. Everyone was very nice and helpful. They helped us book excursions, gave us helpful suggestions and recommendations. We would stay there again, but not book the standard room.
2017년 5월에 6박 숙박함
답변 제공: Sara Agudelo 님, 2017년 6월 28일
Thank you very much for taking the time to write about your experience after you stay at Vistamarina Casa hotel. Your satisfaction is the most important reward we can have after our efforts to provide the best products and services in Cartagena de Indias. At Vistamarina, our priority is to exceed our guests expectations and we are delighted to read that your experience was pleasant and we are happy to read that you had anything you wanted just in one place. We are glad that you are delighted with our facilities. We hope to see you soon!!

6/10 - 괜찮아요

TATIANA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel located by the beach. The staff was friendly and always willing to help with any requests.
답변 제공: Dear Tatiana 님, 2017년 6월 28일
Thank you very much for taking the time to write about your experience after you stay at Vistamarina Casa hotel. Your satisfaction is the most important reward we can have after our efforts to provide the best products and services in Cartagena de Indias. At Vistamarina, our priority is to exceed our guests expectations and we are delighted to read that your experience was pleasant and we are happy to read that you had anything you wanted just in one place.

10/10 - 훌륭해요

Haley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great trip can't wait to come back
Hotel was beautiful. Room was spacious and clean. Staff was great food wasn't delicious and reasonably priced. Nice rooftop overlooking the ocean
답변 제공: Sara Agudelo 님, 2017년 5월 20일
Thank you very much for your kind words after your stay at Vistamarina Casa Hotel. Your feedback is very important to us so we will share it with our staff so they can be proud and motivated to continue improving and giving the best service. We are glad that you loved our facilities, restaurants, comfortable rooms and friendly staff. It is a real pleasure for us to know that your experience with us was memorable and that you appreciate our quality. We will be pleased to welcome you again in Vistamarina Casa Hotel in your next trip to Cartagena.

10/10 - 훌륭해요

JASON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing small luxury hotel with all you could ask
Great small hotel on the beach. My suite was awesome with a great large terrace looking at the ocean.
답변 제공: Sara Agudelo 님, 2017년 3월 21일
Good Night, Mr. Jason Thank you very much for your kind words after your stay at Vistamarina Casa Hotel. Your feedback is very important to us, It is a real pleasure for us to know that your experience with us was memorable and that you appreciate our quality. We will be pleased to welcome you again in Vistamarina Casa Hotel in your next trip to Cartagena.

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend this for couple who want a relaxing beautiful place to stay near Cartegena walled city.
답변 제공: Sara Agudelo 님, 2017년 3월 21일
First of all, thank you so much for taking the time to write this 5 stars comment and to share your awesome experience with us. We want all travelers can live the same as you did because we always want that our guests live the best experience while they are in Cartagena city. It is gratifying to hear all the excellent reviews. We are glad you enjoyed our facilities and you liked our service. We hope to welcome you back soon.

10/10 - 훌륭해요

Jouni 님, Finland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice place in front of the beach
Its a very comfortable place in front of the beach. The hotel is a very nice place to stay, attention personalised, privacity, not crowded, excellent location.
Exit to the beach
Terrace
답변 제공: Vistamarina Casa Hotel 님, 2017년 2월 14일
Good Afternoon Dear Guest Thank you so much for taking your valuable time to share your experiences at Vistamarina. We work daily to provide the best experiences to each of our guests. We hope to have you again at the hotel.

8/10 - 좋아요

MAURICIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Servicio y limpieza .
Resaltar el servicio de la lugar y lo tranquilo. De muy buen gusto respecto a las instalaciones. Las áreas de descanso y sobre todo el personal tan amable.
답변 제공: General Manager 님, 2017년 2월 14일
Buenas Tardes Estimado Sr Mauricio Muchas gracias por tomar de su valioso tiempo para compartir su experiencia de nuestras instalaciones. Esperamos tenerlo nuevamente en esta su casa en la ciudad de Cartagena.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magnífica atención, hotel muy recomendable. Limpieza sobresaliente, cocina excelente, empleados amables...
답변 제공: Buenas Tardes 님, 2017년 1월 26일
Estimado Huésped Gracias por tomarse el tiempo en compartirnos su experiencia, para nosotros fue un gusto haberle atendido durante su estadía en Vistamarina Casa Hotel. Sus comentarios hacen parte de nuestros crecimiento, ya que nos ayudan a mejorar día a día. Esperamos darle nuevamente la mas calurosa bienvenida a esta su casa en Cartagena de Indias

8/10 - 좋아요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly Staff and Convenient Location
The staff is awesome, they go out of their way to make sure you are taken care of. They handle everything from tours to cab rides, lining up massages etc. They seem to know everyone they set you up with and make sure there isn't any funny business. I can't tell you how impressed I was with the service. It was less than 10 min. to the airport and the Old City and a $3-$5 American Cab ride. Direct access to the beach and jet ski/jet board rental on site. You can walk next door to the Raddison for a great massage which ran about $45. American for a massage. The downside is the overall maintenance of the place, it just seems like they have let it go a bit. A door handle would fall off or water would be leaking into the room through a door jam etc. Nothing unbearable by any means just a little irritating.

8/10 - 좋아요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pequeño y acogedor
Excelente atención por parte de todo el personal de empleados del hotel, tuvimos bienvenida con bebidas, pasteles y una elegante tarjeta, muchas gracias!
답변 제공: General Manager 님, 2016년 11월 11일
Buenas Noches Estimado Vistamarina Casa Hotel le agradece por haber tomado de su valioso tiempo para compartir su experiencia en Expedia.Esperamos tenerlo nuevamente en el hotel en sus próximos viajes a la ciudad de Cartagena.

10/10 - 훌륭해요

Cecilia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely rooms and cosy beach hotel
The staff were very friendly and professional, the breakfast was good quality. The hotel is very close to the amazing walled city and airport. We thoroughly enjoy the beach with its warm water and clean sand, despite the occassional hassle from beach vendors.
답변 제공: General Manager 님, 2016년 11월 26일
Good Afternoon. Vistamarina is thankful you have chosen us as a place to stay in. We are glad you have enjoyed staying with us. You always will be welcome in Cartagena city and we would like to see you soon here.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

FLOR MIREYA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
La gente del hotel muy amable La habitación le falta luz natural sobretodo en el baño
답변 제공: General Manager 님, 2016년 11월 2일
Buenas Tardes Estimado Vistamarina Casa Hotel le agradece por tomar de su valioso tiempo para compartir sus comentarios en Expedia. Tendremos muy en cuenta sus comentarios para mejorar en nuestros servicios. Esperamos tenerlo nuevamente en nuestras instalaciones en sus próximos viajes a la ciudad de Cartagena.

6/10 - 괜찮아요

Martin 님, Frankfurt, Germany

별로예요: 직원 및 서비스
Abzockversuch an der Rezeption
Ein kleines, schönes Hotel mit viel Potentzial. Wir haben ein Upgrade in eine Suite bekommen, das wir sehr zu schätzen wussten. Jedoch mangelte es an einigen Ecken, viele Lampen funktionierten nicht und die Möbel wirken abgewohnt. Unser Aufenthalt hatte leider ein unschönes Ende, da uns die Dame an der Rezeption versuchte abzuzocken. Bei der Endabrechnung berechnete sie uns 14 000 COP zusätzlich pro Nacht (!). Erst auf mehrmalige Nachfrage und Vorlage unserer Buchungsbestätigung, erläuterte sie, dass es sich hierbei um eine “Hotel Insurance“ handelt, die jedoch - ganz plötzlich - freiwillig sei. Hier fühlt man sich als Gast im eigenen Hotel nicht vor Betrügereien sicher. Der Strand ist nicht schön und am Abend gefährlich. Das Hotel sollte sich mehr darum kümmern, was an der Straße und am Strand des Hotel passiert. Vorallem der Pförtner macht auch einen fragwürdigen Eindruck.
답변 제공: wir hoffen darauf, es wieder im Hotel zu haben 님, 2016년 9월 27일
Guten Abend Herr Martin, beklagen wir, dass er die besten Erinnerungen des Hotels nicht genommen hat. wir hoffen darauf, es wieder im Hotel zu haben, um ihm eine bessere Erfahrung während seines Aufenthaltes anbieten zu können. 14 000 COP, die von ihm ihn kassierten, waren von der Hotelversicherung.

10/10 - 훌륭해요

Leidy 님, Medellín

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente lugar para descansar, excelente atención
Si el plan es ir netamente a descansar éste es el hotel, la atención del personal es excepcional al igual que la comida de la carta del restaurante. Las habitaciones son muy amplias, los baños con detalles hermosos y solo haré reparo en el aire acondicionado pues hace mucho ruido y no permite un adecuado descanso por lo que debimos apagarlo en las noches con la incomodidad que genera el calor a la madrugada. Es un hotel para adultos por lo cual no encuentras niños en la piscina. En resumen lo recomiendo totalmente!
답변 제공: General Manager 님, 2016년 9월 28일
Estimada Sr. Leidy Gracias por tomar de su valioso tiempo para compartir sus experiencias con nosotros. Nuestro hotel cuenta con 13 habitaciones, lo que hace que sea un lugar tranquilo para relajarse. Estamos siempre para brindarle las mejores experiencias y esperamos tenerla nuevamente en Vistamarina Casa Hotel en sus próximos viajes a la Ciudad de Cartagena.

10/10 - 훌륭해요

christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Mireya 님, Bogotá

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
EL COSTO PUBLICADO NO ES CIERTO
El servicio del hotel estuvo bueno, sin embargo tuve problemas en el pago porque en la pagina cuando reserve decía un valor y que incluida todos los impuestos y cargos y cuando fui a pagar cobraron otro valor y adicional los impuestos y cargos,considero que es una información engañosa
답변 제공: Sara Agudelo 님, 2016년 7월 25일
Respetada Huésped Agradecemos enormemente tomarse unos minutos de su tiempo para compartirnos sus comentarios, lamentamos que la información brindada por el portal no sea clara y concisa, comunicamos su inconformidad ya que no depende de nosotros como hotel la información que le brindan en la confirmación de la reserva que le envía el portal. pedimos disculpas de antemano nuestro mayor propósito es hacer de cada estadía una experiencia inolvidable. Esperamos poder tener el placer de atenderle y recibirle en nuestras instalaciones cada vez que visite esta hermosa ciudad. Saludos Cordiales

8/10 - 좋아요

Alina M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

ALVARO 님, MEDELLIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PERFECTO!
Maravilloso. Perfecto. Cinco estrellas en todo. chef grandioso! atención cien por ciento personalizada y muy amable.
답변 제공: General Manager 님, 2016년 8월 15일
Buenas noches Sr. Alvaro, Gracias por tenernos en cuenta para su hospedaje en la ciudad de Cartagena. Siempre estamos dispuestos para atenderlo y brindarle un servicio de calidad.

10/10 - 훌륭해요

RENE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함