숙박 시설의 전망

호텔 단 카르타헤나 여행 후기

4 out of 5
호텔 단 카르타헤나
Calle 1A 1-60, El Laguito, Cartagena, Bolivar

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 662개" "
평점 8 - 좋아요. 1004개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 58개" "
평점 4 - 별로예요. 1004개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 34개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

maria

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this hotel. It was the second time we staying here and I felt so welcoming when most of the employees remembered us from our last trip. That was really nice.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Miguel sotelo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The door men were excellent help!
2024년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 24일
Dear Mr. Mmiguel Sotelo: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.

10/10 - 훌륭해요

Steve

연인과의 여행
This property was clean, staff was extremely helpful and friendly. Breakfast was amazing. Pool area was fabulous and you had the option to go to the beach just outside the gate.
2024년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 23일
Dear Mr. Steve:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

6/10 - 괜찮아요

Tasnim

가족 여행
The hotel is in a nice location. The room we had was nice and clean. The staff are friendly and try to be accommodating except front of house. The sea/beach area is not that great. The pool area is small. There is no entertainment in the hotel either. They could easily do a manager welcome drinks or something. The breakfast is limited as is flavor. The juice tastes like water. We gave some feedback to the manager who took the feedback on board. Shame we will not get to see any chnages implemented.
2024년 4월에 6박 숙박함
답변 제공: Guest Service 님, 2024년 4월 23일
Dear Mrs. Tasnim: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.

6/10 - 괜찮아요

Sandra

좋아요: 청결 상태, 직원 및 서비스
Overall I had a great stay! The building is older & could use some updating, especially the bathrooms. I will say it was clean & everyone was pretty friendly. I appreciated that the staff weren’t pushy about a tip every sec anytime they answered a question or helped you with something. (Unlike everywhere else in town) Mini bar stocked with drinks & snacks. A safe is always nice. Decent closet. Very spacious king suite, comfy, clean bed. I took Luke warm (at best) showers during the evening & pretty much cold showers during the day. It would be nice to have hot water after a long sweaty day out in the sun. Breakfast was nice, basic continental with pastries, fruits, salads ( they eat salads there every meal apparently), cereal, cheese & meats, the omelette station was a great touch! Also basic drip coffee & a few juices. The dinner menu was ok too, I only ate there once, (it was on the pricier side) I didn’t use the pool, it was a small but clean. They could use more umbrellas around the pool, the area is directly in the sun. Pool bar right there, towels available. Access right to the beach but no loungers from the hotel, you would have to rent from some locals that are all over the beach for like $40-50. I had a nice beach front balcony, although the beach wasn’t the prettiest. The water is much darker & almost a grey looking color compared to taking a boat trip out further towards Rosario island. Rosario island has the beautiful turquoise water, a must visit!
2024년 4월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 4월 23일
Dear Mrs. Sandra:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Dayainik Cupito

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Que tiene acceso directo ala playa sin tener que cruzar la calle
2024년 4월에 6박 숙박함
답변 제공: Guest Service 님, 2024년 4월 23일
Estimada Sra. Dayainik Cupito: Agradecemos sus valiosos comentarios, nos alegra saber que disfrutó de la atención de nuestro equipo y que sintió el esmero que ponemos en cada una de nuestras funciones. Esperamos tenerle de vuelta y le agradecemos que se haya tomado el tiempo de contarnos su estancia.

10/10 - 훌륭해요

Steven Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was extremely accommodating. Great restaurant on site and wonderful beach access.
2024년 4월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 4월 19일
Dear Mr. Steven Alan: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.

10/10 - 훌륭해요

Andre Ricardo 님, ORLANDO

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and service.
2024년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 18일
Dear Mr. Andre Ricardo: We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team andthat you felt the care we put in each of our functions.We look forward to having you back and thank you for taking the time to tell us about your stay.

10/10 - 훌륭해요

Lucy 님, Brooklyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Hotel was amazing
2024년 2월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 4월 17일
Dear Mrs. Lucy:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach is private access but not private. Very strict guest policy
2024년 3월에 6박 숙박함
답변 제공: Guest Service 님, 2024년 4월 16일
Dear Mr. ThomasThank you for sharing with us your experience in our facilities and for the opportunity to offer you our best service.Remember that we always want to provide wellness and comfort during your stay in our facilities.Best regards,

8/10 - 좋아요

Marius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 4월 15일
Dear Mr. MariusWe are pleased to receive your rating about our service. It is a pleasure to know that your accommodation was satisfactory and we were able to provide the service that characterizes our hotels.We hope to see you back very soon

10/10 - 훌륭해요

Sean

가족 여행
I liked everything especially the employees, except that they didn’t provide an electric kettle in the room especially in the mornings when your body depends on coffee or hot water for tea to wake up properly.
2024년 4월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 4월 15일
Dear Mrs. Sean:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations, we take special note of your comments to take improvement actions in order to provide the best service. We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

8/10 - 좋아요

Georgette Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Everyone was super nice the AC in the room was just not working properly it was a bit HOT
2024년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 10일
Dear Mrs. Georgette Patricia We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team and that you felt the care we put in each of our functions, For us it is very important to know each of the comments that our guests and clients have about their visit, therefore, we assure you that we have taken special note of the observation respect to AC to ensure that we will make a detailed follow-up and take actions to improve. We hope to have the opportunity to welcome you again soon and provide you with the best of our services and products.BestYeison Batista Guest Service Coordidator Dann Cartagena Hotel

8/10 - 좋아요

Rhoan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location with beach access. Close to many restaurants and stores.
2024년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 9일
Dear Mr. Rhoan:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Lazaro 님, miami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen hotel lo recomiendo
2024년 3월에 6박 숙박함
답변 제공: Guest Service 님, 2024년 4월 9일
Apreciado Sr. Lazaro:Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos sus expectativas.Esperamos tenerlo pronto de regreso en este su Hotel Dann CartagenaCordial saludo,

8/10 - 좋아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only reason this hotel doesn't get 5 stars is because the rooms need better insulation. If your neighbor is listening to music, you're listening to music. If someone gets back to their room late at night, you are likely to wake up. Our particular room needed the shower door fixed because it didn't close and would get water on the bathroom floor. Other than that, the staff is AMAZING!!! They go above and beyond to be friendly and welcoming. I would come back to this hotel just for them. There is direct access to the beach. The view from the balcony room is gorgeous. The area is safe and easy to walk to stores and restaurants. The breakfast changes every day and is really tasty.
2024년 4월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 8일
Dear Mrs. Alexandra:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

sonya

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Such a nice hotel and staff was very helpful
2024년 3월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 4월 8일
Dear Mrs. SonyaWe are pleased to receive your comments about our service. It is a pleasure to know that your accommodation was satisfactory, that you enjoyed the attention of our team and you felt the care we put in each of our functionsBest

10/10 - 훌륭해요

Massimo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great people and staff
2024년 3월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 4월 5일
Dear Mr. Massimo:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Javier 님, Riverside

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly, location was great right on the beach!
2024년 3월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 4월 3일
Dear Mr. Javier:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Rhil

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel es muy limpio, me encanta que tiene la playa ahí mismo sin necesidad de caminar lejos, la piscina excelente, el personal es excelente y servicial, sin duda regresaría
2024년 3월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 4월 2일
Apreciada Sra. Rhil:Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos sus expectativas.Esperamos tenerla pronto de regreso en este su Hotel Dann CartagenaCordial saludo,

10/10 - 훌륭해요

Lily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time at the hotel. The beach access was what we were looking forward to and it didn’t disappoint. The staff really made the stay. They were helpful, attentive, and overall lovely.
2024년 3월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 31일
Dear Mrs. Lily:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Mariana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is comfortable, nicely maintained, next to the beach, and offers a variety of high-quality breakfast choices and dinning menu. What makes the experience memorable is the exceptional hotel staff, everyone is attentive, professional, and goes the extra mile to assist the guests.
2024년 3월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 26일
Dear Mrs. MarianaThank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the restaurant service exceeded your expectations.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,

10/10 - 훌륭해요

Flor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very happy with our stay at the Dann hotel for eight nights. The staff is very helpful and friendly. There is security and taxis are always available outside. The breakfast is delicious. The pool is lovely. A special thank you to Yuranis, Carmelo and Luis in the restaurant. They were so friendly at breakfast time, we felt very welcome.
2024년 3월에 6박 숙박함
답변 제공: Guest Service 님, 2024년 3월 26일
Dear Mrs Flor:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

RAVINDRA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2024년 3월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 26일
Dear Mr. RavindraIt is a pleasure for us that you visit us, thank you for the opportunity to offer you our best service, remember that we always want to provide wellness and comfort during your stay in our facilities.Best regards,

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this hotel
2024년 3월에 8박 숙박함
답변 제공: Guest Service 님, 2024년 3월 26일
Dear Mr. Mrs. xxxxxIt is a pleasure for us that you visit us, thank you for the opportunity to offer you our best service remember that we always want to provide wellness and comfort during your stay in our facilities.Best regards,

10/10 - 훌륭해요

Carla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and convenient location. All the staff is super friendly.
2024년 3월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 22일
Dear Mrs. Carla:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Barbara

Hotel Dann was in a perfect location. The staff was very professional and property impeccably clean
2024년 3월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 3월 23일
Dear Mrs. Barbara:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

8/10 - 좋아요

Dulce

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen servicio y atención del personal. Limpieza adecuada. Atención inmediata en resolución de problemas.
2024년 3월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 3월 21일
Apreciada Sra. Dulce :Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos sus expectativas.Esperamos tenerlo pronto de regreso en este su Hotel Dann CartagenaCordial saludo,Yeison Batista Coordinador de atención al cliente

10/10 - 훌륭해요

Eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place.
2024년 3월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 3월 21일
Dear Mr. EduardoFor us it is a pleasure to have you visit us, thank you for the opportunity to give you our best service, we hope to have you back with us again and thank you for taking the time to tell us about your stay.

10/10 - 훌륭해요

Margareth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One if the few nice hotels actually on the beach (where you don’t have to cross the street). The staff was wonderful. The breakfast (with daily omelette bar and fresh juices) was excellent. More umbrellas and lounge chairs are needed by the pool.
2024년 3월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 19일
Dear Mrs. Margareth:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, We are very happy to know that the buffet breakfast exceeded your expectations.We appreciate very much that you have shared with us your experience in our Hotel, for us it is very important to know each of the comments that our guests and clients have about their visit, therefore, we assure you that we have taken special note of the observations that you have mentioned in the pool areaWe hope to see you back very soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente servicio, nos encantó la experiencia en el Hotel.
2024년 3월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 18일
Apreciado Señor David:Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos sus expectativas.Esperamos tenerlo pronto de regreso en este su Hotel Dann CartagenaCordial saludo,

10/10 - 훌륭해요

Karla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing small hotel with all the amenities and located just steps from the beach. The rooms were spacious and we had a wonderful view. Staff were welcoming and helpful. Breakfast was good with enough choices and fresh fruit. We loved our stay and would highly recommend it. It was close enough to the walled in city, we often walked from the hotel (45mins) or you can take a taxi for about $5. The beach had many vendors but we would stay at the pool and just walk to the beach whenever we wanted to go for a swim.
2024년 3월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 3월 18일
Dear Mrs. Karla:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, we are glad to know that you enjoyed the attention of our team andthat you felt the care we put in each of our functions,We look forward to having you back and thank you for taking the time to tell us about your stay.

8/10 - 좋아요

Judy Rosa 님, Centerville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sofa bed needs to be upgraded. Shower water never did get hot. Staff was so friendly.
2024년 3월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 3월 18일
Dear Mrs. Judy Rosa:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams,We appreciate very much that you have shared with us your experience in our Hotel,for us it is very important to know each of the comments that our guests and clients have about their visit, therefore, we assure you that we have taken special note of each of the observations that you have mentioned to ensure that we will make a detailed follow-up and take actions to improve. We hope to have the opportunity to welcome you again soon and provide you with the best of our services and products.Best regards

6/10 - 괜찮아요

MICHAEL EMILE 님, Brecksville

The property is outdated. The staff was very friendly though.
2024년 3월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 4월 18일
Dear Mr. Michael Emile We appreciate your valuable comments, we are glad to know that you enjoyed the attention of our team andthat you felt the care we put in each of our functionsBest regards,

10/10 - 훌륭해요

Edna 님, Brooklin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful
2024년 3월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 3월 16일
Dear Mrs. Edna:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Ada 님, Jamaica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel, the restaurant, all the staff were amazing !!!! Great location near malls and lots of restaurants.
2024년 2월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 12일
Dear Mrs. Ada:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Samahara Fernanda Oviedo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
m encanto
2024년 3월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 3월 12일
Estimada Sra. Samahara Fernanda OviedoGracias por compartir con nosotros la experiencia de su alojamiento, es un gusto saber que logramos nuestro objetivo y brindar memorables momentos.Esperamos nos visite nuevamente para que disfrute de los servicios que a diario fortalecemos.Cordial saludo,

10/10 - 훌륭해요

Samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best staff at any hotel we have ever stayed at. Attentive! Breakfast was excellent. Beautiful pool, good beach and great sunsets. Walking distance to many things!
2024년 3월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 3월 11일
Dear Mrs. SamanthaThank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the breakfast service exceeded your expectations.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,

10/10 - 훌륭해요

Miguel

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicacion y trato amable
2024년 3월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 3월 7일
Apreciado Señor Miguel:Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos sus expectativas.Esperamos tenerlo pronto de regreso en este su Hotel Dann CartagenaCordial saludo,

2/10 - 너무 별로예요

Xiomara

2024년 2월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 30일
Dear Mrs. Xiomara:We sincerely thank you for choosing us as your option for accommodation in the city, however, we regret that in this opportunity you were not able to realize your trip. We hope you visit us very soon to enjoy the services that we strengthen every day.

10/10 - 훌륭해요

michael 님, Tampa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is perfect for beach lovers, it is located on the beach in Laguito and has spectacular view of Boca Grande strip to the Walled City. Excellent Staff and pool area, great ocean front restaurant (El Muelle) just a short walk to beach. One of few hotels with balcony on beach, no roadway like must on Boca Grande strip.
2024년 3월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 3월 7일
Dear Mr. Michael:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Erin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved this hotel. We got the suite with the balcony view of the city and the room and balcony were both so spacious. Brando the pool bartender was the sweetest! But also EVERYONE who works there were so nice and helpful to us. The neighborhood itself is noisy but that’s Cartagena for you. We walked a lot, you have a lot of vendors coming up to you but we never felt unsafe. And if we did, we know we could count on the hotel staff to assist us.
답변 제공: Guest Service 님, 2024년 3월 6일
Dear Mrs. Erin:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

8/10 - 좋아요

Michael

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel that is ocean front. The beach and ocean were very enjoyable. I didn't think that highly of the restaurant however. Also, if returning to Cartegena I would likely find a different neighborhood.
2024년 2월에 2박 숙박함
답변 제공: Guest Service 님, 2024년 3월 4일
Dear Mr. MichaelWe are pleased to receive your comments about our service. It is a pleasure to know that your accommodation was satisfactory and we were able to provide the service that characterizes our hotels.Regarding your comments about the restaurant we would like to know more about it to take action to help to improve our service

10/10 - 훌륭해요

Stern

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 5일
Dear Mr. SternThank you for sharing with us the rating of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,

10/10 - 훌륭해요

Shanice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really loved this hotel. The view is to die for and the staff OMG… soo attentive even tho their English is a little limited they really try and they go above and beyond. Breakfast is included and is so good. Not just dry goods you get fresh omelets etc. The hotel is located right on the beach so you have easy access and they also have great dining options around. They clean the room daily and do a great job. The only thing that I noticed was the upkeep of the hotel. Like dusting and painting, then again it’s not a new hotel. So nothing too major.. oh yeah bathrooms are kinda tiny.. lol but clean
2024년 2월에 4박 숙박함
답변 제공: Guest Service 님, 2024년 3월 4일
Dear Mrs. Shanice:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

10/10 - 훌륭해요

Bassam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to the beach, and the super markets, walking distance to the church, shopping and restaurants. On the other hand the presentation of the food and the flavor absolutely wonderful. Great staff and wonderful beverages,and food service by the pool.
2024년 2월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 3월 4일
Dear Mr. BassamThank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We are very happy to know that the food and beverage service exceeded your expectations.We hope you visit us again to enjoy the services that we strengthen daily.Best regards,

10/10 - 훌륭해요

Griselda

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was impeccable, staff members very professional, and the views to the ocean enjoyable. Highly recommended.
2024년 2월에 5박 숙박함
답변 제공: Guest Service 님, 2024년 3월 4일
Dear Mrs. Griselda:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regards,

6/10 - 괜찮아요

Edith

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 7박 숙박함
답변 제공: Guest Service 님, 2024년 3월 4일
Dear Mrs. EdithIt is a pleasure for us that you visit us, thank you for the opportunity to offer you our best service, remember that we always want to provide wellness and comfort during your stay in our facilities.Best regards,

4/10 - 별로예요

Jessica

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was run down. Needs serious updating.
2024년 2월에 3박 숙박함
답변 제공: Guest Service 님, 2024년 3월 1일
Dear Mrs. Jessica We appreciate your comments and feedback about your experience at our hotel. We will review the issue you comment with due care.your comments are of great value to us and help us to improve in any aspect of service to continue fulfilling our commitment to excellence and qualityBest

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 9박 숙박함
답변 제공: Guest Service 님, 2024년 3월 1일
Dear Mrs. AnnaIt is a pleasure for us that you visit us, thank you for the opportunity to offer you our best service, remember that we always want to provide wellness and comfort during your stay in our facilities.Best regards,