루프탑 수영장

소피아호텔 여행 후기

4 out of 5
소피아호텔
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 450개 이용 후기 중 374개" "
평점 8 - 좋아요. 450개 이용 후기 중 55개" "
평점 6 - 괜찮아요. 450개 이용 후기 중 13개" "
평점 4 - 별로예요. 450개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 450개 이용 후기 중 5개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
끔찍
여권을 요구 하더니, 추가 세금을 1박당 20% 씩 추가로 받았다. 최악
2017년 11월에 2박 숙박함
좋은 아침. 소피아 호텔에 방문해 주셔서 감사합니다. 귀하의 여권을 검토 한 결과 세금 면제가 없었기 때문에 19 %의 세금을 부과했습니다. 순전히

10/10 - 훌륭해요

DOKYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
It was excellent choice to stay in this hotel. The hotel staffs were really nice and have good attitude for the services. Moreover, the location of this hotel is really close with Torre del reloj and this made me really convenient to see the old city by walk. The room condition was really good and the pool facility was cozy & nice. And the breakfast was fantastic(You choose your menu and the chef cooks & deliver the foods directly.) I definately will stay in this hotel for my next journey to Cartagena.
2017년 8월에 2박 숙박함

6/10 - 괜찮아요

Darnell

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I enjoyed the Sophia hotel overall but a few things fell short. The staff was excellent. From the front desk to the staff on site. A special shout out to Belky. She's a gem at the hotel. The hotel is close proximity to everything in the walled city. Great rooftop area with amazing views. My biggest issue was the plumbing situation. Multiple times the shower did not get warm and took several calls down to maintenance to adjust. The toilet also didnt have adequate pressure to flush. Our room also had an odor during the stay. We saw a crew outside the hotel working on plumbing issues, which may have contributed to the problems. Overall an excellent property, but these issues were a slight negative on the trip.
2024년 3월에 5박 숙박함

8/10 - 좋아요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We spent 5 nights at Sophia Hotel in the Haggia (Terrace) suite. The hotel itself is in a great location and walkable to all restaurants and attractions. In terms of noise levels, the hotel IS situated across a public square and there was a festival taking place the last few days of our stay. It did get loud at times but by 11pm the music/performances stopped. Same with the rooftop lounge. They'd play music during the day and evening, but by 10-11pm it was quiet. The only thing that could be improved is the furniture in the patio itself. They need to be replaced and the retractable shade was removed/missing. I desperately wish it wasn't as at times it was way too hot/sunny to be out on the patio. Overall, we enjoyed our stay here. The staff are very friendly and our room was left spotless every day. We would consider this hotel again if we were to come back to Cartagena.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Ariadna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel inside the wall, close to everything. Very good customer service, attentive staff, nice breakfast buffet with chef for hot orders included. Clean, comfortable and spacious rooms. They even added a nice welcoming touch for our anniversary. Nice view at the rooftop pool and good ambience altogether. Reccomended
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

HECTOR

가족 여행
La recomiendo es muy espaciosa la habitación junior suite
2024년 3월에 1박 숙박함
답변 제공: Maricela Mercado 님, 2024년 4월 15일
Sr. Hector mil gracias por este gran comentario!

10/10 - 훌륭해요

Ana Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and large and was maintained by a courteous and professional staff. Waitstaff and lobby personnel were fantastic who went above and beyond to make us comfortable.
2024년 3월에 2박 숙박함
답변 제공: Maricela Mercado 님, 2024년 4월 15일
Muchas gracias por sus amables palabras! Nos alegra saber que disfrutaron de la limpieza y amplitud de su habitación, así como del servicio profesional y cortés de nuestro personal. Estamos encantados de saber que el equipo de espera y el personal del lobby superaron sus expectativas para hacer su estancia cómoda. Esperamos darles la bienvenida de nuevo en el futuro. ¡Gracias por elegir nuestro hotel!"

10/10 - 훌륭해요

Peter

2024년 2월에 7박 숙박함

6/10 - 괜찮아요

matthew

2024년 2월에 3박 숙박함
답변 제공: Maricela Mercado 님, 2024년 4월 15일
Sr. Matthew muchas gracias por su calificacion!Estamos haciendo nuestro mejor trabajando para minimizar el impacto de lo negativo y mantener todo las cosas positivas

10/10 - 훌륭해요

Andre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo se ha pasado buen. La cámara estaba confortable y limpia, y todos los empleados estaban muy muy profesional y amable. El desayuno tenia gran diversidad y todo estaba muy fresco y con gran calidad. Estamos muy contente y gracias a todos para une bonita semana con ellos.
답변 제공: Maricela Mercado 님, 2024년 2월 23일
¡Qué maravillosa experiencia has tenido! Es genial escuchar que la habitación estaba cómoda y limpia, y que el personal era muy profesional y amable. El desayuno con gran diversidad y alta calidad suena increíble. Nos alegra saber que has tenido una semana hermosa con ellos. ¡Gracias por compartir tu experiencia!

8/10 - 좋아요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice hotel and quiet space in the otherwise chaotic walled city.
2024년 2월에 4박 숙박함
답변 제공: Maricela Mercado 님, 2024년 2월 23일
Thanks a lot! Mrs. Victoria. It sounds like you've found a great hotel that offers a peaceful retreat within the bustling walled city. A quiet and comfortable space can make all the difference in a busy areaWarmest Regards.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, quiet boutique hotel in the walled part of Cartagena that was walking distance to the sights. The staff, especially in the restaurant were extremely friendly and efficient. Great breakfast buffet with a great many options.
2024년 2월에 4박 숙박함
답변 제공: Maricela Mercado 님, 2024년 2월 23일
It sounds like you had a lovely experience at the boutique hotel in Cartagena! The quiet location within the walled part of the city and its proximity to the sights must have been wonderful. It's great to hear that the staff, especially in the restaurant, were friendly and efficient. A great breakfast buffet with many options is always a delightful way to start the day. Thank you for sharing your experience!

10/10 - 훌륭해요

Josefina

가족 여행
좋아요: 숙박 시설 상태 및 시설
Excelente las facilidades y la atención de los empleados.
2024년 1월에 4박 숙박함
답변 제공: Maricela Mercado 님, 2024년 2월 23일
Señora Josefina!Realmente apreciamos y agradecemos sus comentarios a nuestro staff y propiedad.Gracias!

10/10 - 훌륭해요

Myekah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My partner and I had the most amazing time at Sophia Hotel. The breakfast was AMAZING!! The staff were EXCELLENT. They were so patient and helpful with us. Helped us to book tours, did a birthday room decor set up and were very responsive on WhatsApp whenever we messaged (no matter the time of the day). I would definitely recommend here to anyone. You would not be disappointed.
답변 제공: Maricela Mercado 님, 2024년 2월 23일
"What a wonderful experience! We're glad to hear that you enjoyed your stay at the Sophia Hotel and that the breakfast was amazing. It's great to hear that the staff was excellent, patient, and helpful, and that they assisted you with tour bookings and birthday decorations. The promptness in responding via WhatsApp is also a great detail. Thank you for recommending it!

10/10 - 훌륭해요

Stacie 님, Washington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel in a great location!
2023년 11월에 4박 숙박함
답변 제공: Maricela Mercado 님, 2024년 2월 23일
It's great to hear that you had a fantastic experience at the hotel! The combination of a great location and excellent service can truly make a stay memorable. If you have any other feedback or if there's anything else you'd like to share, feel free to do so.

10/10 - 훌륭해요

Carmen 님, Naples

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs makes this hotel a better place. The facilities are in excellent condition. We love that you can walk to everything in a few minutes.
2024년 1월에 4박 숙박함
답변 제공: Maricela Mercado 님, 2024년 2월 23일
It's fantastic to hear that the staff at the hotel made your experience even better! The excellent facilities and the convenience of being able to walk to everything in just a few minutes are definitely great highlights. It sounds like you had a wonderful time!

2/10 - 너무 별로예요

Servando Fernández

2023년 12월에 5박 숙박함
답변 제공: Maricela Mercado 님, 2024년 2월 23일
Apreciado Sr. Fernandez! Lamentamenos escuchar que su experiencia no fue positiva. Si hay algo en lo que pueda ayudarle o si deseas compartir más detalles sobre lo sucedido, estamos aquí para escucharlo.Muchas gracias!

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Across from the plaza, loved the people watching, the breakfast was incredible! Such a great location and the communication while trying to book was super efficient.
2024년 1월에 2박 숙박함
답변 제공: Maricela Mercado 님, 2024년 2월 23일
It sounds like you had a wonderful experience at the hotel! The location across from the plaza must have been great for people watching, and it's fantastic to hear that you enjoyed the incredible breakfast. Efficient communication during the booking process is definitely a plus. If there's anything else you'd like to share about your experience, feel free to let me know!

8/10 - 좋아요

lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, very nice room with huge deck that was next to roof top terrace and more importantly faced Adguana Square that made for loud techno msg until 2:00am The hotel roof top was fine and dint bother me but the loud speakers playing disco, techno music until the wee hours was a total drag. The staff did offer me an interior room the last night for sleeping which I appreciated. If you don’t mind a pulsating base late into the night you should be good to go.
2024년 1월에 5박 숙박함
답변 제공: Maricela Mercado 님, 2024년 1월 10일
Dear Mr. Lawrence.We appreciate your kind words and detailed feedback about your experience at our hotel. It's wonderful to hear that you enjoyed the privileged location within the walled city and that the staff was extremely friendly, knowledgeable, and helpful.We apologize for any inconvenience with the noise in the room above the plaza, but we're glad the staff was able to quickly resolve it and move you to a quieter room that you enjoyed.

2/10 - 너무 별로예요

William Edward McLaren

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My Room was awful, absolutely NOT what I paid for. Noise from the roof top bar went right in my room !! I was offered earplugs i'm no Kidding. I even had to repair the TV's to get them to work !! No room at the hotel roof top Bar or Pool because they reserved all the seating to a group of Men that weren't even staying at the Hotel !! You couldn't pay me to stay there !!
2023년 12월에 2박 숙박함
답변 제공: Maricela Mercado 님, 2024년 1월 10일
Dear Mr. WilliamWe apologize for any inconvenience with the noise in the room and we really sorry that you couldn't have a good experience in the Hotel.We appreciate your words and detailed feedback, we are handle this situation with the all staff to try that something similar won't happen further

10/10 - 훌륭해요

Daniel

2023년 12월에 2박 숙박함
답변 제공: Maricela Mercado 님, 2024년 1월 10일
Dear Mr. Daniel!Thanks a lot for your wonderful rating!We are happy to share with the whole crew.Best regards!

10/10 - 훌륭해요

Ramnarine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Maricela Mercado 님, 2024년 2월 23일
thank you so much! we appreciate it

10/10 - 훌륭해요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Maricela Mercado 님, 2024년 2월 23일
Excelente calificacion estamos muy contentos de ver esto!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Boutique Hotel!
Great boutique hotel in the walled city. Very easy to get around on foot. Plenty of shops, restaurants, and bars within easy walking distance. Many of the tourist attractions are easily accessible on foot. The service and property are top notch!! This is not the cheapest place to stay by any means. Costs are on par with United States.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Yuliya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful boutique hotel with the original features. Perfect location. Excellent service, very friendly, helpful staff. Rooftop restaurant, bar and pool are great areas to relax. Rooms are spacious.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Michael 님, Elmhurst

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Perfectly located in the walled city with easy access to all the area has to offer. Which is good because it’s hot. Staff was very friendly and the complementary breakfast was well above par. I found the hot water didn’t get hot but that doesn’t bother me. I mention it only that it might bother others. Overall, it’s excellent.

10/10 - 훌륭해요

Felipe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Maricela Mercado 님, 2024년 2월 23일
Dear Mr. Felipe!thank you so much! we appreciate it

10/10 - 훌륭해요

Rudo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Maricela Mercado 님, 2024년 1월 10일
Dear Mr. Rudo!Muchas gracias por su calificacion es de gran dicha para nosotros!Saludos,

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Location, Almost Perfect.
We stayed at the Sophia for 3 nights. Our room was very large but had a view of nothing, which was disappointing. We were also near an air space that allowed all the music from the rooftop bar to come into our room. We asked several times and they finally reduced the volume. The staff was as helpful as possible, and, for the most part, very friendly. Breakfast was excellent, especially the coffee! The fittings in the bathroom were very modern and up-to-date.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Graziella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles kleines Hotel mit sehr freundlichen Personal
2023년 11월에 2박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 11월 19일
Mrs. Graziella, On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.

10/10 - 훌륭해요

Iyemay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Una atracción excelente los mu chachos de la recepción muy atentos y cervicales al igual que en el restaurante en especial velky
2023년 11월에 5박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 11월 20일
Apreciado Sra. Iyemay,En nombre de todos los que conformamos el equipo de SOPHIA HOTEL, deseamos manifestarles que fue para nosotros un placer haber tenido la oportunidad de atenderlos durante su visita a Cartagena de Indias.Nos honra contar con sus comentarios positivos los cuales nos llegan de ganas para seguir cada día entregando sonrisas y buen servicio a ustedes nuestros queridos huéspedes.Muchas gracias!Sophia Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 11월 20일
Thank you for your good review!

10/10 - 훌륭해요

Dane 님, Henderson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect location. loved the rooftop pool/bar noise level is high at the penthouse from the bar/street, make sure to have some earplugs
2023년 11월에 4박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 11월 16일
Dear Mr. Dane Jefic,On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.Warmest Regards!

10/10 - 훌륭해요

Adrian Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 11월 16일
Thanks for your review!

10/10 - 훌륭해요

Hector

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, friendly staff and very convenience when you what to go to restaurants and bars.
2023년 10월에 4박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 10월 22일
Dear Mr. Hector!On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.Warmest Regards!

8/10 - 좋아요

Calogero

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 5박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 10월 22일
Dear Mr. Calogero!On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.Warmest Regards!

10/10 - 훌륭해요

Eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel.
2023년 9월에 3박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 10월 9일
Dear Mr. Eduardo,On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.Warmest Regards!

10/10 - 훌륭해요

Liney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love it!!! Everything was wonderful about this hotel, the employees were so nice and always open to help you out with everything. Even they updated our bedroom for a better one for free. The location is amazing! Very close and central of the main attractions.
2023년 9월에 4박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 9월 23일
Dear Ms. Liney Ramaeka,We would like to express our sincere appreciation for the time you took to leave such a positive review of your recent stay at Sophia Hotel.We are delighted to know that your experience at our hotel was satisfactory and that our services met your expectations. Comments like yours motivate us even more to maintain and continually improve the quality of our service.CordiallySophia Hotel

10/10 - 훌륭해요

Alcira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable, great location and very nice helpful attentive staff. Daniel, Eduardo and the reception guys were very helpful Very spacious room. Small, shallow pool but does the trick .
2023년 9월에 5박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 9월 22일
Dear Mrs Alcira,On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.Warmest Regards!

10/10 - 훌륭해요

Luis

2023년 8월에 5박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 9월 11일
Apreciado Sr LuisEn nombre de todos los que conformamos el equipo de SOPHIA HOTEL, deseamos manifestarles que fue para nosotros un placer haber tenido la oportunidad de atenderlos durante su visita a Cartagena de Indias.Nos honra contar con sus comentarios positivos los cuales nos llegan de ganas para seguir cada día entregando sonrisas y buen servicio a ustedes nuestros queridos huéspedes.Muchas gracias!

10/10 - 훌륭해요

MOISES

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy céntrico con restaurantes, bares y tiendas cerca. Personal muy amable, bonita alberca, buen desayuno. Nos tocó la mala suerte de que estaban arreglando nuestro piso y había bastante ruido durante el día paro fuera de eso todo muy bien.
2023년 7월에 5박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 8월 8일
Apreciado Sr. Moises!En nombre de todos los que conformamos el equipo de SOPHIA HOTEL, deseamos manifestarles que fue para nosotros un placer haber tenido la oportunidad de atenderlos durante su visita a Cartagena de Indias.Nos honra contar con sus comentarios positivos los cuales nos llegan de ganas para seguir cada día entregando sonrisas y buen servicio a ustedes nuestros queridos huéspedes.Les pedimos disculpas por las molestias ocasionadas por los trabajos realizados en el piso, pero todo esto lo hacemos en pro de mejoras para que se sientan a gusto en nuestro hotel.Esperamos tenerlo de vuelta en nuestro hotel.Muchas gracias!

10/10 - 훌륭해요

Carlos M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best view of the city. Breakfast was very good. Friendly and professional staff.
2023년 7월에 4박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 7월 26일
Dear Mr. Carlos Olivo,On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.Warmest Regards!

10/10 - 훌륭해요

Mayra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location, place, and wonderful staff! Love it!
2023년 7월에 5박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 7월 26일
Dear Mrs. Mayra Lugo,On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.Warmest Regards!

10/10 - 훌륭해요

Ingrid Paola Macias

2023년 7월에 4박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 9월 11일
Apreciada Sra. IngridEn nombre de todos los que conformamos el equipo de SOPHIA HOTEL, deseamos manifestarles que fue para nosotros un placer haber tenido la oportunidad de atenderlos durante su visita a Cartagena de Indias.Nos honra contar con sus comentarios positivos los cuales nos llegan de ganas para seguir cada día entregando sonrisas y buen servicio a ustedes nuestros queridos huéspedes.Muchas gracias!

10/10 - 훌륭해요

Hector

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay at Sophia Hotel. We loved the facilities, the meals, the drinks, but without a doubt what gives the hotel its 5 stars is the attention of all its workers. Thank you very much Sophia Hotel, I will always recommend you. Excelente estadía en Sophia Hotel. Nos encantó las instalaciones, las comidas, los tragos, pero sin dudas lo que le da las 5 estrellas al hotel es la atención de todos sus trabajadores. Muchas gracias Sophia Hotel, los recomendaré siempre.
2023년 7월에 3박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 7월 11일
Muchas gracias por sus comentarios! Realmente nos llena de mucha felicidad poder haberlos complacido en su estancia.Feliz viaje de regreso a Casa.

10/10 - 훌륭해요

Mark

2023년 7월에 3박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 7월 11일
Muchas Gracias Sr. Mark!

10/10 - 훌륭해요

Lynn

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were great, staff was helpful and the location was convenient!
2023년 6월에 5박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 7월 11일
Thanks a lor for this comments! Make us really happy.Best Regards,

10/10 - 훌륭해요

adrian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tienen un muy buen equipo en la propiedad! En recepción RUBEN y Mauricio siempre atentos al huésped. Y en el desayuno Darío y julia muy bien en su trabajo! Y todo el equipo detrás de ellos también para que todo funcione correctamente! Muy recomendado!!!!
답변 제공: SOPHIA HOTEL 님, 2023년 6월 22일
Apreciado Sr. Adrian,En nombre de todos los que conformamos el equipo de SOPHIA HOTEL, deseamos manifestarles que fue para nosotros un placer haber tenido la oportunidad de atenderlos durante su visita a Cartagena de Indias.Nos honra contar con sus comentarios positivos los cuales nos llegan de ganas para seguir cada día entregando sonrisas y buen servicio a ustedes nuestros queridos huéspedes.Muchas gracias!

8/10 - 좋아요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 6월 20일
Apreciado Sr. Pedro!En nombre de todos los que conformamos el equipo de SOPHIA HOTEL, deseamos manifestarles que fue para nosotros un placer haber tenido la oportunidad de atenderlos durante su visita a Cartagena de Indias.Nos honra contar con sus comentarios positivos los cuales nos llegan de ganas para seguir cada día entregando sonrisas y buen servicio a ustedes nuestros queridos huéspedes.Muchas gracias!

10/10 - 훌륭해요

Michael 님, Washington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was Phenomenal! Period!
2023년 6월에 4박 숙박함
답변 제공: SOPHIA HOTEL 님, 2023년 6월 20일
Dear Mr. Michael!On behalf of our entire team at Sophia Hotel Cartagena de Indias, we would like to thank you once again for choosing us. It was truly a pleasure to have you stay with us as our special guests.Thanks for your comments, they really make us happy.Warmest Regards!