테라스/파티오
예약 가능 여부 확인

홈투 스위트 바이 힐튼 캐터스빌 여행 후기

3 out of 5
홈투 스위트 바이 힐튼 캐터스빌
1320 East Main Street, Cartersville, GA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 349개 이용 후기 중 196개" "
평점 8 - 좋아요. 349개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 349개 이용 후기 중 27개" "
평점 4 - 별로예요. 349개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 349개 이용 후기 중 21개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: James 님, 2024년 4월 11일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5/5.

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the Cartersville area. Hotel in great location and very well maintained.
2024년 3월에 3박 숙박함
답변 제공: Maggie Dunn GM 님, 2024년 4월 2일
Thank you for the wonderful review. Please come to visit us again. :)

10/10 - 훌륭해요

Jon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great option for an overnight stop for our family if five. Having a full size fridge and dishwasher made prep for the next day of travel easy.
2024년 3월에 1박 숙박함
답변 제공: Maggie Dunn GM 님, 2024년 4월 2일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not too distant future, for another rewarding stay.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: james 님, 2024년 3월 29일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5/5

10/10 - 훌륭해요

Briane

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very nice and clean
2024년 3월에 1박 숙박함
답변 제공: James 님, 2024년 3월 29일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5/5

10/10 - 훌륭해요

John

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Desk Attendant had excellent service.
2024년 3월에 1박 숙박함
답변 제공: James 님, 2024년 3월 29일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5/5

6/10 - 괜찮아요

Kazuhiro

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 24박 숙박함
답변 제공: James 님, 2024년 3월 29일
Allow me to apologize to you for any short comings you had during your stay. We are currently taking the steps to resolve this for the future. I hope you will stay with us again

10/10 - 훌륭해요

Barbara

Very friendly staff. Would stay again!
2024년 2월에 1박 숙박함
답변 제공: james 님, 2024년 2월 15일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5

6/10 - 괜찮아요

Emily

좋아요: 직원 및 서비스
별로예요: 청결 상태
Had to change rooms due to room not being properly cleaned. Second room had missing lights and couch bed had used linens.
2023년 12월에 1박 숙박함
답변 제공: James 님, 2024년 2월 15일
Thank you for taking a moment to share your experience at our location. I am sorry to hear your stay with us was not an excellent stay. I hope you will consider staying with us again, in the not too distant future for a more pleasant experience

4/10 - 별로예요

Ibrahim 님, Omaha

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is spacious. Check in was easy. The bathroom door does not close. We found insects in the rooms & found same insects sticking to our clothes after we left the hotel. The breakfast was so limited without meat option for those who do not eat pork.
2023년 12월에 1박 숙박함
답변 제공: James 님, 2024년 1월 6일
Thank you for taking the time to share your concerns about your stay. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. As a Hilton's Honor member, you are among our most valued guests. Allow me to apologize to you for any short comings you had during your stay. We are currently taking the steps to resolve this for the future

8/10 - 좋아요

Juan

2023년 12월에 1박 숙박함
답변 제공: James 님, 2024년 1월 5일
Thank you for taking the time to share your concerns about your stay. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience.

10/10 - 훌륭해요

T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
On the road again
Hotel seemed very fresh and clean. Everything was amazing. Exception: pillows were awful. lol.
2023년 12월에 1박 숙박함
답변 제공: James 님, 2024년 1월 6일
Thank you for taking the time to share your concerns about your stay. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience

10/10 - 훌륭해요

Liz E.

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: James 님, 2024년 1월 6일
Thank you for taking the time to share your concerns about your stay. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience

10/10 - 훌륭해요

shakirah

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Caitlin

별로예요: 객실의 편안함
Hotel from Hell
We arrived 43 minutes early and were rudely told that we could not check in until the assigned time. Front desk also refused to verify the card on file, claiming it had been removed. The entire hallway that our room was on smelled like marijuana. The noise level was ridiculous, the so called quiet hour was not enforced at all. There were no sheets or bedding of any kind provided for the pullout couch. The shower didn't drain. None of the lamps worked. We will never stay at this location ever again.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ricky

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Blake

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pet friendly, clean areas, friendly worker, nice and quiet environment. Love it!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jebina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would definitely stay again
2023년 8월에 3박 숙박함

4/10 - 별로예요

Jaime

2023년 8월에 1박 숙박함

4/10 - 별로예요

Sarah

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Unexpected expectations
Can tell it is aging hotel. Lack of cleanliness in lobby. Rooms were clean. Walls were thin and had another customer complain and bang on our door while checking in saying we were too loud. Pool was nice. Lot of breakfast choices. Couldnt get checked in due to supposed system issue. Counter person left lobby messy and when asked for papertowels to clean tables gave it to me rather than cleaning it. Price to value not great.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Alyson

2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Erin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
LOUD AND FILTHY DIRTY. Not comfortable at all. Bed and mattress was dirty
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Twila

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Entire staff was excellent. Customer satisfaction was a priority.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Brooke

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Shelby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great hotel. Clean, great staff, very spacious. Enjoyed our stay.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay - liked the kitchenette with actual dishes!
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

MASAYUKI

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
幹線道路のそばにあるので、出かけるのに最適です。
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful staff at the front desk. Cleaning ladies were great also. Everyone was so friendly and quick to address your every need.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Antonio

2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Rebekah

좋아요: 청결 상태
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

2023년 3월에 5박 숙박함
답변 제공: Margaret 님, 2023년 4월 18일
Thank you for taking a moment to share your experience at our location. I am sorry to hear your stay with us was not an excellent stay. As a Hotels.com member, you are among our most valued guests. I hope you will consider staying with us again, in the not too distance future. We would love to welcome you and do all we can to assure your stay is totally delightful

4/10 - 별로예요

Nicole

2023년 3월에 1박 숙박함
답변 제공: Margaret 님, 2023년 4월 18일
Thank you for taking a moment to share your experience at our location. I am sorry to hear your stay with us was not an excellent stay. As a Expedia.com member, you are among our most valued guests. I hope you will consider staying with us again, in the not too distance future. We would love to welcome you and do all we can to assure your stay is totally delightful

10/10 - 훌륭해요

Ashley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, no hot tub.
2023년 3월에 1박 숙박함
답변 제공: Margaret 님, 2023년 4월 18일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not too distant future, for another rewarding stay.

10/10 - 훌륭해요

Michaela 님, Chattanooga

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room. Nice lobby area. Staff very friendly and helpful.
2023년 3월에 1박 숙박함
답변 제공: Margaret 님, 2023년 4월 18일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not too distant future, for another rewarding stay.

10/10 - 훌륭해요

Michaela 님, Chattanooga

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Margaret 님, 2023년 4월 18일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not too distant future, for another rewarding stay.

10/10 - 훌륭해요

Kim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend!
Well, not sure how it happened, but we had a beautiful suite during our stay at Home2Suites earlier this week. Though we were there less than 12 hours, (checked in after 5pm and left around 4am to travel to Ohio), we thoroughly enjoyed the room. The staff at Home2Suites is always super nice and helpful. They make us feel welcome every time we stay there.
2023년 3월에 1박 숙박함
답변 제공: Margaret 님, 2023년 4월 18일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 10. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not too distant future, for another rewarding stay.

8/10 - 좋아요

Deb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Margaret 님, 2023년 4월 18일
Thank you for taking a moment to share your experience at our location. I am sorry to hear your stay with us was not an excellent stay. As a Hotels.com member, you are among our most valued guests. I hope you will consider staying with us again, in the not too distance future. We would love to welcome you and do all we can to assure your stay is totally delightful

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Red top valley volleyball tournament
Very friendly & professional staff. Clean room & comfortable beds. Cable tv didn’t work but other than that enjoyable experience.
2023년 2월에 1박 숙박함

8/10 - 좋아요

Amber

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Kim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay!
From check in to check out, our stay was absolutely lovely! The staff at this hotel really work hard to make sure guests are happy. The hotel was clean and the room was HUGE! Breakfast (continental) was above the norm and displayed with a lot of care. Caitlyn checked us in (and helped us out with a late check out) and Kim made sure we had coffee, etc., during our stay. Home2 Suites is our new home-away-from-home in Cartersville! See you next time!
2023년 1월에 2박 숙박함
답변 제공: Margaret Dunn- Home2 Suites - Cartersville, Ga 님, 2023년 1월 29일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 10. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not-too-distant future, for another rewarding stay.

8/10 - 좋아요

Kim

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place, Great location!
This was a business trip for my hubby. I did not go. So I have no idea about checkin, cleanliness, etc., and when I ask Bill (hubby), he just says everything was fine. But I've personally seen the location and I'm sure everything was wonderful. Thank you so much.
2023년 1월에 2박 숙박함
답변 제공: Margaret Dunn- Home2 Suites - Cartersville, Ga 님, 2023년 1월 29일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with was enjoyable. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not-too-distant future, for another rewarding stay.

8/10 - 좋아요

Chris

2023년 1월에 2박 숙박함

6/10 - 괜찮아요

Stavro

가족 여행
좋아요: 직원 및 서비스
Toilets running for a long time after flush.
답변 제공: Margaret Dunn- Home2 Suites - Cartersville, Ga 님, 2022년 12월 30일
Thank you for taking a moment to share your experience at our location. I am sorry to hear your stay with us was not an excellent stay. As a Expedia.com member, you are among our most valued guests. Your comments and rating will be taking under consideration as we strive to provide the most comfortable, pleasant and friendly services. I hope you will consider staying with us again, in the not-too-distant future for a more pleasant experience. If you do, please feel most welcome to reach out to me. I would love to do all I can to assure your future stay is most rewarding.

8/10 - 좋아요

julio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
At least pick up garbage every day!
The room was clean and comfortable. A/C and heater working properly. They do not make the room every day, only after the fourth day, so I spend three days, no cleaning.
2022년 12월에 3박 숙박함
답변 제공: Margaret Dunn- Home2 Suites - Cartersville, Ga 님, 2022년 12월 29일
Thank you for taking a moment to share your experience at our location. I am sorry to hear your stay with us was not an excellent stay. As a Hotels.com member, you are among our most valued guests. Your comments and rating will be taking under consideration as we strive to provide the most comfortable, pleasant and friendly services. I hope you will consider staying with us again, in the not too distant future for a more pleasant experience. If you do, please feel most welcome to reach out to me. I would love to do all I can to assure your future stay is most rewarding.

10/10 - 훌륭해요

Bryce

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Helpful staff. Nice pool for kids. Good breakfast selection.
2022년 12월에 1박 숙박함
답변 제공: Margaret Dunn- Home2 Suites - Cartersville, Ga 님, 2022년 12월 29일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not-too-distant future, for another rewarding stay.

10/10 - 훌륭해요

wanda

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is great and the room was very neat and clean
2022년 12월에 1박 숙박함
답변 제공: Margaret Dunn- Home2 Suites - Cartersville, Ga 님, 2022년 12월 16일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not-too-distant future, for another rewarding stay.

8/10 - 좋아요

Samantha

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Breakfast when you're just staying overnight. Housekeeping did not check closets/dressers as clothing was still left in the room. Convenient and I would stay again.
답변 제공: Margaret Dunn- Home2 Suites - Cartersville, Ga 님, 2022년 12월 16일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a nice stay. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not-too-distant future, for another rewarding stay.

10/10 - 훌륭해요

Jennifer

출장 여행, 가족 여행
좋아요: 직원 및 서비스
Great room, great price
2022년 9월에 1박 숙박함
답변 제공: Margaret Dunn- Home2 Suites - Cartersville, Ga 님, 2022년 11월 17일
Thank you for taking a moment to share your experience at our location. I am very happy to hear your stay with us was a perfect 5. We strive to provide excellence in customer care and services, and hope to welcome you again, in the not-too-distant future, for another rewarding stay.