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멜리버 아파트 호텔 여행 후기

4 out of 5
멜리버 아파트 호텔
138, Boulevard Moulay Youssef angle, Rue Tiznit (Parc des expositions), Casablanca, Casablanca

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 935개 이용 후기 중 402개" "
평점 8 - 좋아요. 935개 이용 후기 중 367개" "
평점 6 - 괜찮아요. 935개 이용 후기 중 105개" "
평점 4 - 별로예요. 935개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 935개 이용 후기 중 25개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
친절하지만 오래됞ㆍ
모로코 첫숙박이라 기준이 없지만 방이 너무오래되었네요 직원들은 친절해요 방은 꽤 큰데 화장실이 오래되고 작아서 무슨 창고같아요
2019년 12월에 1박 숙박함
답변 제공: LD 님, 2019년 12월 20일
Dear guests, I thank you for taking the time to tell us about your experience in Melliber Appart Hotel of Casablanca. We look forward to your next visits. Kind regards. Laurent DELORD – General Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: LD 님, 2019년 8월 31일
Dear Traveler, Thank you very much for sharing your experience at Melliber Appart Hotel. I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies. At Melliber Appart Hotel, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us. Is it possible to have some details about your stay, to explain your note. Please rest assured that your comment will be shared with the managers to prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent DELORD – General manager

6/10 - 괜찮아요

Yeungah

좋아요: 직원 및 서비스
2019년 6월에 1박 숙박함
답변 제공: LD 님, 2019년 6월 11일
Dear traveler, I am disappointed with your rating, unusual for us. What happened at Melliber Appart Hotel? Did you have a specific request? I would really like to have more details. My assistants and I, are in daily contact with the guests and your experience alerts me to our process. I'm waiting for your return, kind regards. Laurent DELORD - General Manager

8/10 - 좋아요

SE WOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 직원들, 청결한 룸 상태 모두 좋았습니다. 공항과는 거리가 조금 있는 편이지만 카사블랑카에서 가장유명한 모스크핫산과 가까운편 입니다. 룸크기도 다른곳에 비해 크고 깔끔합니다. 하지만 마지막날 중국인 투숙객들이 너무 시끄럽게해서 잠을못잤습니다. 이것만 빼고는 모두 좋습니다.
2019년 4월에 3박 숙박함
답변 제공: LD 님, 2019년 5월 3일
Dear guest, Thank you very much for your very positive feedback. I am really glad to hear that you all have had a nice time at Melliber Appart Hotel of Casablanca. We look forward to welcoming you back. A bientot. Laurent DELORD – General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
방이 넓고 깨끗하나 난방이 너무 안 되어서 겉옷을 입고 있었음 (밤새 제일 강하게 틀어놨는데 1도 올라감) 설계의 문제인지 보일러 돌아가는 소리때문에 밤새 못 잠. 하산모스크 걸어서 5분거리. 조식 먹을게 전혀 없음.
2019년 2월에 1박 숙박함
답변 제공: LD 님, 2019년 2월 14일
Dear traveler, Thank you for taking your time to write to us. I am very disappointed to read about your experience. I would like to apologise to you as this is not the standard we are aiming for. Please rest assured, I had already addressed the mentioned issues with the managers of housekeeping and restaurant. I appreciate your feedback as this has given us an indication to work further on improvement. I hope you will give us an opportunity to welcome you again one day. Sincerely. Laurent DELORD - General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: ld 님, 2018년 10월 26일
Merci beaucoup de cette bonne note, qui récompense le travail de nos équipes au Melliber Appart Hotel de Casablanca. Laurent DELORD - Directeur Général

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Just next building of the sea. Very good and safe location
2018년 9월에 1박 숙박함
답변 제공: LD 님, 2018년 9월 29일
Dear traveler, Thank you for taking the time to review your recent stay. All feedback is needed and I'm grateful that you've shared your experience with me. Thank you again and I look forward to welcoming you back. Kind Regards, Laurent DELORD – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
Everything is perfect!! Easy to park a car~ Easy to go Hassan tower~ clean and enough space to stay~good!!!

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bon service
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ryan

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower would not close properly and would leak all over the floor. Heating and cooling in the room did not do anything at all. Floor was dirty and would track dirt off the floors into the bed even though we hadn't tracked any dirt into the room as the floor were already dirty. We ended up wanting to leave a day early as Casablanca and this hotel were not nice and was told by the receptionist that it should be a problem but it just had to come from Expedia. Contacted Expedia and they tried reaching out to the hotel which they couldn't get a hold of them and then when I went and talked to reception again the next day it was too late to change our checkout time and that they would not refund me the one day. I would highly recommend staying away from this hotel and also Casablanca as a city.
2024년 3월에 3박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Dear Traveler,Thank you very much for sharing your experience at Melliber Appart Hotel.I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies.At Melliber Appart Hotel, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us. SincerelyNawal CHAKIR - Manager

10/10 - 훌륭해요

kamal

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value !!
2024년 3월에 3박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Dear Guest,Thank you for your high scoring. We look forward to your next visits.A bientôt.Nawal CHAKIR - Manager

8/10 - 좋아요

EUDALMI 님, KISSIMMEE

연인과의 여행
Close to the ocean, mesquite and marina mall
2024년 3월에 2박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Dear guests,I thank you for taking the time to tell us about your good experience in Melliber Appart Hotel of Casablanca.We look forward to your next visits.Kind regards.Nawal CHAKIR - Manager

10/10 - 훌륭해요

RUBEN 님, Belize

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My favorite Hotel in Morocco, well located near to everything you need. Very clean, luxury rooms and safe. I highly recommend it!
2024년 2월에 3박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Dear guest,Thank you for the lovely review. So glad you appreciated the hotel as a whole. We'll hopefully see you again.Kind regardsNawal CHAKIR - Manager

10/10 - 훌륭해요

Balraj

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very convenient if you are visiting Mosque. Clean and good options for breakfast. Easy underground parking.
답변 제공: NW 님, 2024년 4월 5일
Dear guest,Thank you for the lovely review. So glad you appreciated the hotel as a whole. We'll hopefully see you again.Kind regardsNawal CHAKIR - Manager

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We loved everything about our stay especially the staff. They were very helpful and friendly!
2024년 2월에 1박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Dear guest,Thank you for the lovely review. So glad you appreciated the hotel as a whole. We'll hopefully see you again.Kind regardsNawal CHAKIR - Manager

8/10 - 좋아요

Isabelle

단체 여행
Vu incroyable sur la mosquée. Salle de bain d’une odeur nauséabonde et très de base. Un rafraîchissement est de mise. Eau fourni seulement pour la première nuit…
2024년 2월에 2박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Chère voyageuse,Merci de ce feedback sur votre séjour au Melliber Appart Hotel de Casablanca. Nous nous attachons à procurer à nos visiteurs, un service optimisé. Vos remarques ont déjà été prises en compte par les chefs de service.Merci de votre retour et à très bientôt, dans votre nouveau "Chez Vous" à Casablanca.Nawal CHAKIR - Directrice

6/10 - 괜찮아요

Mike

2024년 2월에 1박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Dear Traveler,Thank you very much for sharing your experience at Melliber Appart Hotel.I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies.At Melliber Appart Hotel, we strive to provide a nice service experience for every customer. SincerelyNawal CHAKIR - Manager

10/10 - 훌륭해요

RUBEN 님, Belize

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly Staff , very clean hotel, well location , all turistic atractions are nearby .
2024년 2월에 3박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Dear guest,Thank you for the lovely review. So glad you appreciated the hotel as a whole. We'll hopefully see you again.Kind regardsNawal CHAKIR - Manager

10/10 - 훌륭해요

Bassim

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price and quality of the room was very good.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

maria

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I only stayed there for a layover, very noisey
2024년 1월에 1박 숙박함

8/10 - 좋아요

Chuck

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Marcelo

좋아요: 청결 상태, 객실의 편안함
Good!
The hotel was really good. I really enjoyed the breakfast. I wish the blackout curtains were better. It was bright in the morning. The region is good too. I was able to everywhere walking. Just prepare that sound coming from the mosque in the morning is very loud.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Rasa

2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Selim

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Correcte mais grand prob d'insonorisation
L'hotel est plutot correcte cependant j'ai gardé une mauvaise experience à cause des bruits nocturnes. Il n'y a aucune insonorisation et pas de moquettes ni des les chambres ni des les couloir. Les portes ne sont pas equipées de freins et claquent jusquà 2 ou 3h du matin. Ceci apart le fait que je suis restée une demi journée sans wifi.
2024년 1월에 2박 숙박함

4/10 - 별로예요

Mahomed

가족 여행
별로예요: 객실의 편안함
Great location, spacious room- poor service
The hotel is conveniently situated and the rooms are spacious. The kitchenette is a great help. However, the service is poor. We didn’t have towels on the days we were there and had to request for them a few times. The geyser didn’t heat up and toilet didn’t flush in one of our rooms and the staff did not have an approachable manner when dealing with the situation. There’s always a shortage of dishes and cutlery in the breakfast room.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Nadia

2023년 12월에 9박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Dear Traveler,Thank you very much for sharing your experience at Melliber Appart Hotel.I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies.At Melliber Appart Hotel, we strive to provide a nice service experience for every customer. SincerelyNawal CHAKIR - Manager

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
this is not a 3 star or more hotel it’s like 2
The bathroom was horrible and broken down and a tiny shower and same for the hallways and general property. best part was proximity to the mosque but otherwise look elsewhere unless you don’t care for nice bathrooms.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Yan 님, Lutz

가족 여행
The bathroom is very small, especially the shower area. Great location!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Richard 님, Philadelphia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful hotel, with a super location right by the mosque. The hotel was immaculately clean and our room was perfect. All the staff, especially the reception, were really nice, very helpful and pleasant. Lastly, car parking was wonderful, right under the hotel with direct access.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

WAI PIK

별로예요: 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Grace

연인과의 여행
좋아요: 청결 상태
The hotel was in a very good spot and close to the mesquite which it was the highlight of my trip. The hotel breakfast was awesome it had everything and highly recommend adding it to your reservation. The rooms are a bit outdated and our room did not have hot water and we had to shower with cold water. The instructions are not clear on what to do with the heater.
2023년 11월에 1박 숙박함
답변 제공: NW 님, 2024년 4월 5일
Dear Traveler,Thank you very much for sharing your experience at Melliber Appart Hotel.I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies.At Melliber Appart Hotel, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us.SincerelyNawal CHAKIR - Manager

8/10 - 좋아요

WEI

2023년 11월에 2박 숙박함
답변 제공: NW 님, 2023년 11월 13일
Dear traveler,Thank you for your positive feedback. We look forward to your next visits.A bientot.Nawal CHAKIR - Manager

4/10 - 별로예요

Mohammed

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great, close to the big mosque and restaurants. Everything could be done by foot. However, the elevator is not that big ( 2 people max) the waiting time to get the elevator is overwhelming, expect at least 5 minutes. The brunch is decent, automatic coffee machine work sporadically. The room is very decent not really as advertised. The tv is present but not functioning. The employees used to help the client ask for tips all the time which is annoying since they work in the hotel and I belive they are paid for the job. Overall is ok but definitely not aligned with the number stars. As a recommendation ask the taxi driver to put the meter to pay the right amount instead of just asking if the ride price.
답변 제공: NW 님, 2023년 11월 13일
Dear Traveler,Thank you very much for sharing your experience at Melliber Appart Hotel.I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies.At Melliber Appart Hotel, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been shared with the managers to prevent future occurrence.We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Nawal CHAKIR – Manager

10/10 - 훌륭해요

TUNCAY

2023년 11월에 3박 숙박함
답변 제공: NW 님, 2023년 11월 13일
Dear traveler,Thank you for your positive feedback. We look forward to your next visits.A bientot.Nawal CHAKIR - Manager

8/10 - 좋아요

sandra

좋아요: 객실의 편안함
They were very welcoming. I arrived early and allowed me to check in for free. Thank you! The AC in my room wasn’t working I called for help someone came right away but after 30 mins it stopped working again. That was my only issue. Breakfast is okay nothing serious. The location is perfect!
2023년 11월에 1박 숙박함
답변 제공: NW 님, 2023년 11월 13일
Dear guests,I thank you for taking the time to tell us about your good experience in Melliber Appart Hotel of Casablanca.Please rest assured, your esteemed feedback has been channeled to the concerned departments accordingly to take into account. We look forward to your next visits.Kind regards.Nawal CHAKIR – Manager

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
It's fine but not outstanding
The fridge and the phone did not work. The staff did their job well but not the most welcoming vibe.
2023년 10월에 2박 숙박함
답변 제공: NW 님, 2023년 11월 13일
Dear Traveler,Thank you very much for sharing your experience at Melliber Appart Hotel.I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies.At Melliber Appart Hotel, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been shared with the managers to prevent future occurrence.We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Nawal CHAKIR – Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: NW 님, 2023년 11월 13일
Dear traveler,Thank you for your positive feedback. We look forward to your next visits.A bientot.Nawal CHAKIR - Manager

10/10 - 훌륭해요

Vladimir 님, Danville

2023년 10월에 1박 숙박함
답변 제공: NW 님, 2023년 11월 27일
Many thanks for your note, so nice. I hope welcome you another time at Melliber Appart Hotel of Casablanca.Nawal CHAKIR - Manager

8/10 - 좋아요

Cecilia 님, Bakersfield

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very noisy at night
2023년 10월에 3박 숙박함
답변 제공: NW 님, 2023년 11월 13일
Dear Traveler,Thank you for taking the time to share your impressions. Though I am delighted to see that you enjoyed a nice stay overall, I regret to learn that the experience fell short in your view.Please rest assured, your esteemed feedback has been channeled to the concerned departments accordingly to take into account. At MellibeR Appart Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to have the opportunity to welcome you back in Casablanca,Yours sincerely,Nawal CHAKIR – Manager

6/10 - 괜찮아요

Sharon 님, Santa Fe

좋아요: 청결 상태
Hotel was run down, noisy neighborhood, no charm. Staff misinformed us of restaurants, staffs attitude was attentive not compliance, no real service. Morning Breakfast was fantastic though, best hotel breakfast ever n Morocco
2023년 10월에 1박 숙박함
답변 제공: NW 님, 2023년 11월 13일
Dear Traveler,Thank you very much for sharing your experience at Melliber Appart Hotel.I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies.At Melliber Appart Hotel, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been shared with the managers to prevent future occurrence.We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Nawal CHAKIR – Manager

10/10 - 훌륭해요

Mohammed

2023년 10월에 1박 숙박함
답변 제공: NW 님, 2023년 10월 18일
Dear traveler, many thanks for your so nice rating. I hope welcome you a next time in Melliber Appart Hotel of Casablanca.Best regards.Nawal CHAKIR - Manager

10/10 - 훌륭해요

Naomi

좋아요: 청결 상태, 객실의 편안함
Great Place to Stay in Casablanca
The location is a huge advantage. It is a two block walk to the Hassan II Mosque. The facility is well maintained and the rooms are very comfortable. The restaurant on site has tasty meals and the staff is very helpful.
2023년 10월에 1박 숙박함
답변 제공: NW 님, 2023년 10월 18일
Dear traveler, many thanks for your so nice rating. I hope welcome you a next time in Melliber Appart Hotel of Casablanca.Best regards.Nawal CHAKIR - Manager

10/10 - 훌륭해요

Vonda

가족 여행
좋아요: 청결 상태, 객실의 편안함
Would recommend
This was a great size room. Very clean and I had a great view of the Mosque.
2023년 9월에 1박 숙박함
답변 제공: NW 님, 2023년 10월 3일
Dear traveler,Many thanks for your so nice comment. I hope to welcome you a next time. Best regards.Nawal CHAKIR - Manager

10/10 - 훌륭해요

Maria

2023년 9월에 1박 숙박함
답변 제공: NW 님, 2023년 10월 18일
Dear traveler, many thanks for your so nice rating. I hope welcome you a next time in Melliber Appart Hotel of Casablanca.Best regards.Nawal CHAKIR - Manager

10/10 - 훌륭해요

Sandra 님, Fort Lee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was ok
2023년 9월에 1박 숙박함
답변 제공: NW 님, 2023년 9월 15일
Dear Guest,Thank you for your high scoring. We look forward to your next visits.A bientot.Nawal CHAKIR - Manager

10/10 - 훌륭해요

Arab 님, Paris

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien situé, Mosquée Hassan II et corniche
2023년 9월에 3박 숙박함
답변 제공: NW 님, 2023년 9월 15일
Dear Guest,Thank you for your high scoring. We look forward to your next visits.A bientot.Nawal CHAKIR - Manager

6/10 - 괜찮아요

Ullrich

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
A reasonable star hotel, but to our standards a quite bad and poor breakfast
2023년 9월에 1박 숙박함
답변 제공: LD 님, 2023년 9월 11일
Dear Traveler,Thank you very much for sharing your experience at Melliber Appart Hotel.I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies.At Melliber Appart Hotel, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been shared with the managers to prevent future occurrence.We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Laurent DELORD – General manager

10/10 - 훌륭해요

April

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very kind. The hotel is clewn and comfortable. Would definitely recommend this place.
2023년 9월에 1박 숙박함
답변 제공: NW 님, 2023년 11월 13일
Dear traveler,Thank you for your positive feedback. We look forward to your next visits.A bientot.Nawal CHAKIR - Manager

10/10 - 훌륭해요

Brian

2023년 8월에 3박 숙박함
답변 제공: NW 님, 2023년 9월 27일
Dear traveler,Thank you for your very kind note. I hope welcome you another time in Melliber Appart Hotel of Casablanca.Nawal CHAKIR - Manager