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홀리데이 인 캐스퍼 이스트 - 메디컬 센터, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 캐스퍼 이스트 - 메디컬 센터, IHG 호텔
721 Granite Peak Dr, Casper, WY

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 764개 이용 후기 중 449개" "
평점 8 - 좋아요. 764개 이용 후기 중 205개" "
평점 6 - 괜찮아요. 764개 이용 후기 중 59개" "
평점 4 - 별로예요. 764개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 764개 이용 후기 중 22개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Janeen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Team Holiday inn Casper-East 님, 2024년 3월 29일
Greetings Amanda,Thank you for your feedback, we appreciate it.

8/10 - 좋아요

BELINDA

2024년 2월에 1박 숙박함

8/10 - 좋아요

James 님, Cheyenne

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Standard 3-star hotel. Front desk staff was very nice
2024년 1월에 1박 숙박함
답변 제공: Wishing you safe travels the Holiday Inn Team 님, 2024년 2월 5일
Dear James,On behalf of our team at the Holiday Inn, thank you for your review. We sincerely appreciate the time you took to tell us about your stay, and we look forward to the opportunity of welcoming you back again in the future.

8/10 - 좋아요

Michael

2024년 1월에 1박 숙박함

8/10 - 좋아요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 12월 27일
Dear Dan, On behalf of our team at the Holiday Inn Casper - East thank you for your review! We sincerely appreciate the time you took to tell us about your stay.We look forward to welcoming you again in the future.Warm Regards,

10/10 - 훌륭해요

January

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was exceptional.
2023년 11월에 3박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 12월 1일
Dear January,On behalf of our team at the Holiday Inn, thank you for your review. We are sincerely pleased that you enjoyed your stay with us. We are eagerly looking forward to welcoming you back again soon!Wishing you safe travels.

10/10 - 훌륭해요

Missi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place to stay!
We were very pleased with our stay! It was a clean room. We were able to relax and enjoyed our stay! We will definitely stay here again!
2023년 11월에 3박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 12월 1일
Dear Missi,On behalf of our team at the Holiday Inn Casper - East thank you for your review! Our team is sincerely pleased you enjoyed your stay with us and we look forward to welcoming you again in the future.Wishing you safe travels!

10/10 - 훌륭해요

Morgan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing
2023년 11월에 2박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 12월 1일
Dear Morgan,On behalf of our team at the Holiday Inn Casper - East, thank you for your review! We are very pleased that you enjoyed your stay with us, and we look forward to welcoming you back again.Wishing you safe travels,

6/10 - 괜찮아요

Richard 님, Austin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
*The ice machine on 3rd floor didn’t work. *The phone on the nightstand didn’t work.
2023년 10월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 12월 27일
Dear Richard,On behalf of our team at the Holiday Inn Casper - East thank you for your review. We use reviews such as yours to improve our guest's experiences. We hope to welcome you back and showcase that this experience was an exception.Wishing you safe travels,

6/10 - 괜찮아요

Emmett 님, Thornton

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This hotel has the worse restaurant than I have ever ate at. They couldn’t even make a decent breakfast, dinner even worse.
2023년 10월에 2박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 12월 27일
Dear Emmett,Thank you for your review, our team uses reviews such as yours to improve our overall guest experiences. We hope to welcome you back again in the future to showcase that your experience was an exception.Wishing you safe travels.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2023년 10월에 5박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 10월 27일
Dear Daniel,On behalf of our team at the Holiday Inn, thank you for your review! We sincerely appreciate the time you took to tell us about your stay, and we look forward to the opportunity of welcoming you again in the future.Warm Regards,

8/10 - 좋아요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 10월 27일
Dear Samantha,On behalf of our team at the Holiday Inn, thank you for your review. We appreciate the time you took to tell us about your stay, and we look forward to welcoming you again in the future.Wishing you safe travels,

8/10 - 좋아요

William

가족 여행
Clean & great people
2023년 9월에 1박 숙박함
답변 제공: The Holiday Inn 님, 2023년 9월 22일
Dear William,On behalf of our team at the Holiday Inn, thank you for your review. We are truly pleased that you enjoyed your stay, and look forward to welcoming you back again in the future!Wishing you safe travels,The Holiday Inn Team

8/10 - 좋아요

Valerie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome hotel. Very clean and quiet. Staff were very kind and helpful. Breakfast was not included. There was a nice bar in the lobby. My only complaint was the bed was crazy hard to the point I couldnt sleep very well.
2023년 9월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 9월 22일
Dear Valerie,On behalf of our team at the Holiday Inn, thank you for your review! We use reviews such as yours to improve our overall guest experience.We look forward to the opportunity of welcoming you back again in the future!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was clean and staff very helpful
2023년 9월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 10월 27일
Dear Lisa,On behalf of the Holiday Inn Team thank you for your review. We sincerely appreciate the time you took to tell us about your stay and we look forward to welcoming you again in the future.Warm Regards,

10/10 - 훌륭해요

BELINDA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff exceptionally accomodating
2023년 9월에 1박 숙박함
답변 제공: The Holiday Inn 님, 2023년 10월 27일
Dear Belinda,On behalf of our team at the Holiday Inn, thank you for your review. We appreciate the time you took to tell us about your stay, and we look forward to welcoming you again in the future.Warm Regards,The Holiday Inn Team

10/10 - 훌륭해요

Toshimi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Good stay. The room was very comfortable and I was able to sleep well.
2023년 9월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 9월 8일
Dear Toshimi,On behalf of our team here at the Holiday Inn East, thank you for your review! We sincerely appreciate the time you took to tell us about your stay. We look forward to welcoming you back again in the future!Wishing you safe travels!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very helpful!
I needed to check in a little early to get ready for my aunt's memorial service. They were very accommodating! The next morning, I went to use the hair dryer. It didn't work. They immediately brought one up to me. Very helpful staff. I really appreciated both of these gestures.
2023년 8월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 9월 22일
On behalf of our team at the Holiday Inn, thank you for your review! We are extremely pleased that you enjoyed your stay with us, as our staff strives to provide exceptional customer service.

8/10 - 좋아요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean hotel , we didn’t get breakfast as they stopped serving pretty early, dinner was meh
2023년 8월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 8월 22일
Dear Lisa, On behalf of our team at the Holiday Inn East, thank you for your review! We sincerely appreciate the time you took to tell us about your stay. We look forward to the opportunity of welcoming you back again in the future.Wishing you safe travels,

8/10 - 좋아요

Lesley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were all cheerful, kind and professional.
2023년 7월에 1박 숙박함
답변 제공: The Holiday Inn 님, 2023년 7월 28일
Dear Lesley,On behalf of our team at the Holiday Inn, thank you for your review! We sincerely appreciate the time you took to tell us about your stay.We look forward to welcoming you again in the future!Wishing you safe travels,The Holiday Inn Team

8/10 - 좋아요

Karen

2023년 7월에 3박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 7월 11일
Dear Karen,On behalf of our team at the Holiday Inn, thank you for your review! We sincerely appreciate the time you took to tell us about your stay.We look forward to welcoming you again in the future!Wishing you safe travels,The Holiday Inn Team

6/10 - 괜찮아요

James

2023년 6월에 1박 숙박함
답변 제공: The Holiday Inn 님, 2023년 7월 28일
Dear James,On behalf of our team at the Holiday Inn, thank you for your review!We also thank you for choosing to stay with us during your Casper travels.Warm Regards,The Holiday Inn Team

10/10 - 훌륭해요

Ryan

2023년 6월에 1박 숙박함
답변 제공: The Holiday Inn 님, 2023년 7월 28일
Dear Ryan,On behalf of or team at the Holiday Inn, thank you for your review! Our team is extremely pleased that you enjoyed your stay with us.We look forward to welcoming you back again in the future.Wishing you safe travels,The Holiday Inn Team

10/10 - 훌륭해요

Aaron

2023년 6월에 1박 숙박함
답변 제공: The Holiday Inn 님, 2023년 7월 28일
Dear Aaron,On behalf of our team at the Holiday Inn, thank you for your review! Our team is extremely pleased you enjoyed your stay with us. We look forward to welcoming you again in the future!Wishing you safe travels,The Holiday Inn Team

10/10 - 훌륭해요

Juan

2023년 5월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 7월 11일
Dear Juan,On behalf of the Holiday Inn Team, thank you for your review! We look forward to the opportunity of welcoming you back again in the future.Warm Regards,

6/10 - 괜찮아요

Audra

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Charges for breakfast
2023년 6월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 23일
Dear Audra,Our team at the Holiday Inn would like to thank you for your review, and for choosing to stay with us during your travel through Casper!We take our reviews very seriously and use them to help provide a better experience for our guests. We hope for the opportunity of welcoming you back again.Warm Regards,

10/10 - 훌륭해요

susan

2023년 6월에 1박 숙박함

4/10 - 별로예요

William

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We were disappointed that the King Room we had reserved at the time of booking online, which was several weeks ago, was not available for the date of arrival. Double Queen room substituted was ok, but not what we wanted.
2023년 6월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 21일
Dear William,On behalf of our team at the Holiday Inn thank you for your review. We use reviews such as yours to improve our training and overall guest experience. We look forward to the possibility of welcoming you back to the Holiday Inn during future travels.Wishing you safe travels,

10/10 - 훌륭해요

Lisa 님, Tucson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing special. Convenient. Quiet.
2023년 6월에 1박 숙박함
답변 제공: Holiday Inn Team 님, 2023년 6월 16일
Hi Lisa,Our Team at the Holiday Inn East would like to thank you for your review! We use reviews such as this one to improve our guest's experience.We look forward to the opportunity of welcoming you back in the future!Wishing you safe travels,The Holiday Inn Team

8/10 - 좋아요

Dacia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were super hard, but the room and facility is very nice.
2023년 5월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 16일
Hi Dacia,Our team at the Holiday Inn East would like to thank you for your review. We use our reviews to improve our guest's experiences with us!We look forward to the opportunity of welcoming you again in the future.Warm Regards,The Holiday Inn Team

8/10 - 좋아요

eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The dining in the hotel was good. We had an evening meal and breakfast there. The food was good and waitress was friendly and pleasant.
2023년 5월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 16일
Hi Eric,Our team would like to thank you for your review! We strive to provide exceptional customer service and are extremely happy you enjoyed your stay.We look forward to welcoming you back again in the near future.Wishing you safe travels,The Holiday Inn Team

10/10 - 훌륭해요

Sandra M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient. Clean. Friendly help.
2023년 5월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 21일
Hi Sandra,Our team at the Holiday Inn East would like to thank you for your review! We appreciate the time you took to tell us about your experience.Our team strives to provide excellent customer service, and we are happy to hear that you had a wonderful experience during your stay.We look forward to the opportunity of welcoming you back again in the future!Wishing you safe travels,

10/10 - 훌륭해요

Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2023년 5월에 2박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 16일
Hi Jorge,On behalf of our team at the Holiday Inn, thank you for your review! Our team strives to provide exceptional customer service and we are extremely pleased that you enjoyed your stay with us.We look forward to the opportunity of welcoming you back again in the future!Wishing you safe travels,The Holiday Inn Team

10/10 - 훌륭해요

Gabriel 님, Thornton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente servicio
2023년 5월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 16일
Hi Gabriel,On behalf of our team at the Holiday Inn, thank you for your review! We are extremely pleased that you enjoyed your stay with us, and we look forward to the opportunity of welcoming you back in the future.Wishing you safe travels,The Holiday Inn Team

10/10 - 훌륭해요

Frederick

2023년 5월에 1박 숙박함
답변 제공: Holiday Inn Team 님, 2023년 6월 16일
Hi Frederick,Our team at the Holiday Inn would like to thank you for your review! We are sincerely pleased you enjoyed your stay with us.We look forward to the opportunity of welcoming you back in the future!Wishing you safe travels!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 16일
Hi Gary,Our team at the Holiday Inn would like to thank you for your review! We are sincerely pleased you enjoyed your stay with us.We look forward to the opportunity of welcoming you back in the future!Wishing you safe travels,The Holiday Inn Team

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pillows
2023년 4월에 3박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 16일
Hi Steven,On behalf of our team at the Holiday Inn, thank you for your review! We use reviews such as yours to improve our overall guest satisfaction. We look forward to the opportunity of welcoming you back again in the future.Wishing you safe travels,The Holiday Inn Team

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Holiday Inn Team 님, 2023년 6월 16일
Hi Jason,Our team at the Holiday Inn would like to thank you for your review! We are sincerely pleased you enjoyed your stay with us.We look forward to the opportunity of welcoming you back in the future!Wishing you safe travels,The Holiday Inn Team

8/10 - 좋아요

Kristina 님, East Providence

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kaleb at the restaurant was amazing! He was so attentive, friendly, and helpful!
2023년 4월에 1박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 16일
Hi Kristina,Our team at the Holiday Inn would like to thank you for your review! We are certainly lucky to have Kaleb!We look forward to the opportunity of welcoming you back in the future!Best, The Holiday Inn Team

10/10 - 훌륭해요

Brett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating. Facility is always very clean and comfortable
2023년 4월에 2박 숙박함
답변 제공: The Holiday Inn Team 님, 2023년 6월 16일
Hi Brett,Our team at the Holiday Inn would like to thank you for your review! We are sincerely pleased you enjoyed your stay with us.We look forward to the opportunity of welcoming you back in the future!Wishing you safe travels,The Holiday Inn Team

6/10 - 괜찮아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 3월에 2박 숙박함
답변 제공: The Holdiay Inn Team 님, 2023년 6월 16일
Hi Steve,Our team at the Holiday Inn would like to thank you for your review! We use reviews such as yours to improve our customer service and our guest's overall experience.Thank you again for your review! Wishing you safe travels,The Holiday Inn Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Garnet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean and the employees were helpful and friendly.
2023년 3월에 3박 숙박함
답변 제공: Holiday Inn Casper-East Team 님, 2023년 3월 20일
Thank you Garnet for your feedback! We hope to see you back in the future! Safe Travels

10/10 - 훌륭해요

Whitney

2023년 3월에 1박 숙박함
답변 제공: Holiday Inn Casper-East Team 님, 2023년 3월 15일
Whitney thank you for your feedback! We are honored to have met your expectations on your most recent stay with us!

6/10 - 괜찮아요

Cody

가족 여행
좋아요: 청결 상태
Property was in need of maintenance for the constant winds in the area. Very noisy hotel.
2023년 3월에 2박 숙박함
답변 제공: Holiday Inn Casper-East Team 님, 2023년 3월 13일
Cody thank you for your feedback. We strive daily to meet all our guest expectations, so we apologize if your stay was unpleasant in any way. We hope you do return as our guest in the future!Safe Travels

10/10 - 훌륭해요

Mike

2023년 2월에 1박 숙박함
답변 제공: Holiday Inn Casper-East Team 님, 2023년 3월 3일
Hello Mike, we would like to thank you for your feedback! Safe Travels!

6/10 - 괜찮아요

Cynthia

가족 여행
별로예요: 숙박 시설 상태 및 시설
The lobby area was very nice. However, the toilet in the ran ran everytime it was flushed so my husband had to keep fixing it.
2023년 2월에 1박 숙박함
답변 제공: Holiday Inn Casper-East Team 님, 2023년 3월 3일
Hello Cynthia I want to thank you for the time in sharing your feedback with us. I do want to apologize for any inconvenience you did experience with us. We strive to deliver the best guest service, we hope to have you back as a guest in the future!

10/10 - 훌륭해요

Cole

2023년 2월에 1박 숙박함
답변 제공: Holiday Inn Team 님, 2023년 3월 11일
Thank you for your feedback!Safe Travels