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Reviews of Villa Mater Hotel

2 out of 5
Villa Mater Hotel
Via Vittorio Bottego 10, Catania, CT

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 247 reviews" "
Rating 8 - Good. 108 out of 247 reviews" "
Rating 6 - Okay. 62 out of 247 reviews" "
Rating 4 - Poor. 25 out of 247 reviews" "
Rating 2 - Terrible. 10 out of 247 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not a nice experience, outdated facility, the washroom is not appealing at all, and main issue was the noise coming from the next rooms, if someone upstairs or next would flush the toilet it is so loud that wakes you up.
Stayed 2 nights in Sep 2019

10/10 Excellent

Mustapha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Not good. Very far away from the centre. Disappointing.
Stayed 6 nights in Aug 2017

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice.
Good service. Nice and helpful staff. Spacious room. Small bathroom, but comfortable. About 3km to the town centre. Quiet area.
Stayed 2 nights in Dec 2017

8/10 Good

Bernardette, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Nice stay at Villa Mater hotel . Room is clean. An excellent breakfast is waiting for you every morning. Staff are very friendly. Very value for money.
Stayed 2 nights in Sep 2017

8/10 Good

D, malta

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good and tidy hotel, eccelent staff. Pleasant holiday

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Single rooms are very small, and the beds are on the hard side and the walls are thin. The hotel is older, but kept very clean. The neighborhood isn't the nicest (that's why it's cheaper), but it's not horrible either. The staff is super friendly and helpful, and there are bus stops very close by.

4/10 Poor

Paul, Ottawa, ON, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The sink and mirror are located inside the shower
The hotel seems ti be an existing apartment building which was transformed into hotel. The biggest surprise was to find the sink and mirror inside the shower which was undersized to begin with. This was a big minus. Breakfast was Ok but not great.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Scott, Tokyo

Liked: Cleanliness
Disliked: Property conditions & facilities
Exactly what was expected
Just stayed because it was near my family in Catania. Met all our needs but don't stay for the comfort. Very much like a college dormitory. They did arrange a transfer to the airport for me, my wife and son for a reasonable rate and was on time with a quick trip (20-25 minutes at 5:00 in the morning). Nothing special, but did the job at a good price.

10/10 Excellent

Gundars, United kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
good choice for breakfast, very helpful reception guy - went extra mile to give us all information we needed. Good internet.

10/10 Excellent

Rasma, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Reception staff very helpfull. Good breakfast :)

6/10 Okay

Pat, Melbourne, Australia

Disliked: Room comfort
Adequate place to stay in Catania.
This was a very basic hotel with not even a refrigerator in the room. However the bed was comfortable and the accommodation clean and sufficient for one night and at a reasonable price. Breakfast was included and was good. A nice touch was the nearby restaurant picking us up and dropping us home after we had a very nice dinner.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good for the price
Not bad for a night but wouldn't stay long term. Shower was 3 feet squared, but the room was a decent size for my wife and I.

8/10 Good

Beachbum

Liked: Cleanliness, staff & service, room comfort
excellent value
Very much enjoyed my stay. A bit out of town but that's why I selected it so I could get onsite parking. Buses outside take you downtown, however as it was a sunday I drove myself down and parked. Buffet breakfast was great - pastries very good. Staff very helpful. No restaurant on site and not much around - however a local restaurant does a free shuttle service and their food was very good and reasonably priced.

6/10 Okay

Francine, Boston

Liked: Staff & service
Good value. Great staff.
I chose this hotel to be close to the Catania airport. It was hard to locate and not easily accessible . It took 1/2 hour at 5:30 am - not what I expected. The staff was very helpful and accommodating. They actually arranged for us to have coffee and croissants at 5 am!

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
The room was dormitory style, actually more like a hostel. Since we only stayed there one night it was acceptable for the price but if you are looking for a typical hotel suggest you look elsewhere. The room was warm and when we opened the windows for air it was quite noisy, so al-in-all not a good night's sleep. Breakfast was included though and was satisfactory.

8/10 Good

021IS, Serbia

Liked: Cleanliness, room comfort
Not bad at all
This location is ideal for those moving car on a tour of nearby attractions. Basically, it is a 3-star hotel and a good offer of the price.

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Mater Hotel Catania
The hotel staff told me that, to get from Piazza Giovanni XX111 to their hotel. I need to take the #628 (red) or 936 bus to Via Vittorio Emanuele Da Bormida then walk, or I could pay 15 euro for a taxi. I purchased a bus ticket and was told only the 936 bus would bring me to Via V.E. da Bormida & I would need to change buses. When I changed buses, the driver did not know where to drop me off and brought me back to the train station. I paid 20 euro for a taxi. The next day, I purchased a souvenir from the hotel for my friend, but the front desk receptionist refused to swipe my credit card despite the sign on their front door saying they accept the credit cards. He insisted I pay cash. The bed was not comfortable, the remote control for the television did not work, I was not able to access the internet from my room, and the room was dirty. They claim to have a multilingual staff, but desk clerk on duty when I arrived told me my room was on the second, it was on the sixth, the morning clerk did not speak English. I would not feel comfortable in walking alone at night in this neighborhood alone.

10/10 Excellent

miran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nicci, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
A great value
First it is important to note that this hotel is VERY difficult to locate, off a side street and down an alley. If you are coming from the airport and have not rented a car, I suggest a cab — they'll get you there! If you are renting a car, the free parking cannot be beat — you'll suffer none of the downtown noise or parking problems — but do your homework to find out how to get to the hotel. Call ahead and get very specific directions. The view of Etna is spectacular! The hotel has an arrangement with a nearby restaurant and they will pick you up and drop you off for dinner and the food was good — that's a great way to start your first night if you arrive late. Angelo speaks English very well and can make any suggestion you may need. Walking to the downtown area isn't recommended — it's a hike, but it's a very quick cab ride and you never seem to wait more than 1-3 minutes for a cab to come pick you up. The walls are thin and the pipes will regale you with some interesting tuba sounds... the bathrooms are tight with very small shower stalls — but this is a fantastic price and for it the rooms can't be beat. The breakfast is functional... cereals and some meats and cheese, coffee, juice, etc. If you have a group, the hotel has meeting rooms and a full chapel, too. I'd visit again and recommend it.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
...
Few of the hotel staff speak english. Most of them not very friendly.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

10/10 Excellent

Norman, Spain/UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
A little hard to find, but what a great little place! Really helpful staff. Try the restaurant they recommend - the waiter picks you up in his old car and brings you home too. Breakfast was great too, all in relation to price, which was real bargain-basement. Excellent.

6/10 Okay

Emily, Bedfordshire, UK

Liked: Staff & service
Villa Mater, Sicily
The hotel was very basic but great value for money- brilliant for a budget holiday. Great view of Mount Etna from the window. Not much to do around the hotel so you'll need to go into to Catania although it's only 15 mins on the bus and the buses are fairly regular. The staff only spoke a little English but tried to be as helpful as possible. If you're looking for a beach however don't stay here as the nearest one is some distance away including a bus and a walk (although if you've got your car then it shouldn't be a problem). Here's some tips if you want to visit: To get to the hotel from central Catania you need to get either the 536 or the 936 (they follow the same route) from Corsa Sicilia or Piazza Steisicoro to Pietra dell'Ora, we didn't know this and got sent on several random buses. To get back to the centre get the bus from the stop right outside the hotel. Buy some bus tickets from the airport or stazione central so you don't need to worry if you have them. Book your trip to Etna through the hotel, it was amazing and highly convenient. Ask the hotel about their link to the local restaurant- someone took us to the restaurant and dropped us off. Finally, if you are taking the bus back to the airport then it takes a lot longer on the way back (about 50 mins as opposed to about 15 on the way there)

4/10 Poor

Mandy, UK

Disliked: Staff & service, room comfort
Love Catania! Hated the hotel.
The staff didn't speak any english, apart from a few words, which made it difficult getting about. Its very far away from anything, the closest supermarkets is a 30 minute walks and never open. They do not have basic ammenities, ashtrys, toilet roll, coffee making, no pool or one close by. Do not go to this Hotel unless you can drive, but dont expect a parking space, to be comfortable in your room or to have any fun as its run by strick nuns. Do however go to Catania, I loved it so much I've accepted a placement over there for a year.

4/10 Poor

Kristoffer, Stockholm

Disliked: Staff & service, property conditions & facilities
Cheap is probably the only good reason for staying here. Or, well, its not that bad, just that the location is a well bit off the map and the staff aint to helpful. We had a car, but during our ride round Sicily this was by far the most difficult hotel to find and with the lamest surroundings.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service, room comfort
Beautiful View
From town center, it's about a 4km walk uphill. Highly recommend taking taxi and have the address handy (be sure to negotiate taxi fare before getting in the taxi). The hotel is well kept, very neat, with a picturesque view of Mt. Etna to the North, and town center to the South. The hotel room was a little small, but enough space for two. The concierge speak little English, but were very helpful and pleasant. My only complaint is the internet service. The only wifi service available is located in the lobby and it's "pay by the hour". I would recommend this hotel to a friend, but don't bother to bring your laptop.

8/10 Good

David, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David
Hotel is good value for money. Breakfast is ok. Room (triple room) ok. Parking available on 1st come 1st serve basis --- however one needs to leave the car keys @ reception!!!. Had to park outside since I didn’t leave the keys at reception. Hotel is very clean. all in all good for a night stay or a few days to visit Catania. hotel staff some OK others not so OK.

10/10 Excellent

Alexander, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid
It was a great experience at Hotel Villa Mater. This hotel must be certified three star or more. i recomanded it to all who are going to stay at Catania.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service
noisy hotel
We only spend two nights at this hotel. our room was clean but very noisy (foot steps, door closing, water running). When the occupant in the next room take a shower it sounds like he or she is using our shower.

10/10 Excellent

Natasha, Suffolk, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff, so helpful and accomodating!
the room was basic and the beds a little hard but for the price it was amazing. had a view of etna from the room. there's a bus from outside that takes you straight into the city and the sea isn't that much further than there. the staff are so helpful with anything you need. we decided to go on the etna and siracuse trips organised by the hotel and they were well worth the money. not all the staff speak english but that didnt stop them helping as much as they could. i would recomend this hotel to anyone.

10/10 Excellent

L, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
Not the best location if you have no car, but what a pleasant surprise in general! This is a seven story high-rise about 2 miles out of city centre. A well maintained, family friendly, spacious, safe and pleasant place to stay. Breakfast was an absolute delight and massive by Sicilian standards we've seen in other hotels. If they work on the poor looking bathrooms (showers especially!) the hotel may get that third star and it will be well deserved. By far the best hotel we've stayed in in Sicily.

2/10 Terrible

Ronaldo, Palm Bay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible Hotel. Nice Staff.
This is a terrible hotel. Cheap, true, but terrible. The room is so small that the bag doesn't fit. I had to place it on top of the desk. The bathroom is another mess. The sink is inside the shower!!! I'm not kidding. There is no cold air-conditioning (just heater). So it is a no-no during summer. The location is the worse possible in Catania. If I didn't have a GPS I could never find it. The parking lot that they say they have fits 4 cars, meaning that mine had to sleep on the street. The only thing that good in this hotel is the front desk guys. Very friendly! So, the message here is you get what you pay. I will never stay there again even if it is the only hotel in Catania.

4/10 Poor

milena, london,UK

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
not very impressed
this hotel is a bit far ,there is 2 buses but they dont run often enough,the breakfast was pretty good ,the room not bad,but the shower very small.the staff at the from desk dont speak english so very hard to get much help from them ,not friendly .overall dont recomend it ,but if you want to save money go for it .

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Marcello

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Di passaggio a Catania
L'hotel sorge in una zona tranquilla alla periferia di Catania, dispone di parcheggio interno. Le camere essenziali un po' datate ma funzionali. La colazione nella norma . Se non si hanno grandi pretese l'hotel va più che bene per qualche giorno. Buono il prezzo.
Stayed 2 nights in Nov 2019

6/10 Okay

Pierre-Yves

Correct pour une étape à petit prix
Hotel dans la banlieue de Catane. Accueil sympathique 24/24, chambre de bonne taille, propre, parking sur place. Confort minimal, salle debain minuscule, pas d'equipement, petit déjeuner très simple. Pas de commerces a proximité. Possibilité de se faire livrer une pizza le soir pour diner sur place. Hotel adapté pour petit budget.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Aspetti positivi? Passiamo alla prossima domanda...
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione,struttura gradevole,servizio impeccabile
Stayed 1 night in Aug 2019

6/10 Okay

Pietro

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2019

8/10 Good

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Piena disponibilità del personale di servizio - Situato in posizione panoramica e tranquilla - Il bagno era molto piccolo con uno spazio doccia molto ristretto.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Silenzioso, staff competente . 5minuti in auto e sei in centro a Catania
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 6 nights in May 2019