Five Bedroom Manor with Splash Pool | 테라스/파티오

카일리 마운틴 리조트 여행 후기

4 out of 5
카일리 마운틴 리조트
D184 Central Drakensberg, Cathkin Park, KwaZulu-Natal

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 82개 이용 후기 중 45개" "
평점 8 - 좋아요. 82개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 82개 이용 후기 중 6개" "
평점 4 - 별로예요. 82개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 82개 이용 후기 중 5개" "

9.0/10

청결 상태

7.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the rest and relaxation in a beautiful setting
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Antonio

좋아요: 청결 상태, 직원 및 서비스
A perfect place for families and kids
It’s a perfect place for enjoy with your family and kids, but not for single or couples
2023년 12월에 1박 숙박함
답변 제공: Cayley Mountain Resort 님, 2023년 12월 13일
Hi Antonio, thank you for your feedback. We're thrilled that you found our resort to be the perfect spot for family fun, and assure you that our tranquil charm extends to singles and couples seeking a peaceful escape . We'd love the opportunity to make your next stay even more memorable!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it!
2023년 7월에 2박 숙박함
답변 제공: The Kingdom Resort 님, 2023년 8월 1일
Dear Guest, thank you for staying with us. We are thrilled to know you had a lovely stay at our resort, and we hope we get the pleasure of hosting you again soon.

10/10 - 훌륭해요

Sarika

2023년 3월에 1박 숙박함
답변 제공: Cayley Mountain Resort 님, 2023년 3월 31일
Hi Sarika, we greatly appreciate you taking the time to review your recent stay with us. We always aim to provide our guests with worthwhile, memorable and well-serviced holidays and it's truly wonderful to have this affirmed by your feedback . It was such a pleasure hosting you and we look forward to your next stunning mountain getaway with us!

10/10 - 훌륭해요

Faheema

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect getaway.
Stayed in the 1 bedroom villa. Perfect for a couple with 2 kids. All amenities included. Lovely getaway for a weekend . Kids enjoyed the activities. Was too cold to use the beach club. Would return in Summer for those activities.
2022년 5월에 2박 숙박함
답변 제공: Cayley Mountain Resort 님, 2022년 6월 29일
Hi Faheema, We appreciate this wonderful feedback and we do take pride in catering to our guests’ needs the best way we can. Thanks again for staying with us and we hope we get the pleasure of hosting you again for another memorable holiday in future.

10/10 - 훌륭해요

Nomthi

2022년 3월에 3박 숙박함
답변 제공: Cayley Mountain Resort 님, 2022년 4월 4일
Hi, Nomthi, We are glad that you enjoyed an awesome time with us – we love to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolle Lodge in toller Landschaft. Immer wieder
Wir waren sehr zufrieden mit den 3 Appartements die wir in unserem Bungalow gemietet hatten. Alles sehr sauber und neuwertig. Das Personal ist sehr freundlich und extrem kundenorientiert. Der Blick von der Terrasse ist atemberaubend. Die Küche ist gut eingerichtet sodass man dort problemlos kochen kann. Es gibt aber auch ein Restaurant. Das einzige Problem ist die Straße bzw die Piste die dahin führt: dieser "Feldweg" besteht nur aus tiefen Schlaglöcher. Ein Allradantrieb ist hier definitiv die bessere Wahl.
2022년 2월에 3박 숙박함
답변 제공: Cayley Mountain Resort 님, 2022년 2월 25일
Hallo, wir schätzen Ihren Aufenthalt bei uns und freuen uns besonders zu wissen, dass Sie einen lustigen und angenehmen Urlaub in unserem Resort hatten. Wir sind stolz darauf, die Bedürfnisse unserer Gäste so gut wie möglich zu erfüllen, und wir freuen uns, dass sich dies in Ihrer Erfahrung widerspiegelt. Es wäre eine Freude, Sie in naher Zukunft wieder zu Gast zu haben. Grüße, Cayley Mountain Resort

8/10 - 좋아요

Zeenat

2021년 12월에 5박 숙박함

4/10 - 별로예요

Bei Bei

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We booked a room with patio. The room we were given was 48B which is in a cottage with 2 other room. The walls are paper thin which means we can hear everything from the other room. Unfortunately our next door neighbor had two small children and even tho they tried their best to keep the noise level low we could still hear everything. It was suppose to be a romantic getaway but we ended up having to walk on eggshells. We felt that the wide angle picture also made the rooms look bigger than they were. The room we stayed at was smaller than most other hotels while the bathroom was pretty big. The room we were given also had no aircon and it was 1degree that night with only a small portable heater fan. From the picture we assumed we would have a view of the lake but our room was blocked by 2 cottages in front. That said, the location of the resort was good and there were many activities but unfortunately for us it rained so there was not much to do in the resort.
2021년 8월에 2박 숙박함

2/10 - 너무 별로예요

AR

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 3박 숙박함
답변 제공: Cayley Mountain Resort 님, 2021년 7월 20일
Dear Guest, thank you for rating us, however we are sad to learn you did not have an enjoyable stay with us and regret we do not have any details in order for us to address your grievances.

10/10 - 훌륭해요

Imraan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Stay but ensure you check out at 10am.
We had 2 chalets booked and really enjoyed ourselves. The chalets are large, well laid out and very comfortable. the property as well has lots to do for the family and very clean. The only thing I was upset about was when we went to check out around 10.50am, we were told that we needed to pay R150 per chalet for the late check out. I told the lady at the reception that this was the first I heard of it and this was not mentioned to us when we checked in, on the website or in the envelope which was given to us. Usually all the resports I go to, in the envelope which is accompanied with the keys, there is a letter with information such as special activities, special dinners or other important relevant information. All the lady said was on the confirmation it stated there that check out is at 10.00am. I fully agree we were in the wrong and would have paid this had it been mentioned to us. I have stayed at many resorts and hotels worldwide and not once was I asked to pay additional funds for checking out less than an hour after cut off.
2021년 7월에 2박 숙박함
답변 제공: Cayley Mountain Resort 님, 2021년 7월 7일
Dear Guest, thank you for your detailed feedback. We are thrilled to know you had a wonderful your stay at the resort and that you enjoyed the resort facilities we have on offer. Check-in and check-out times are listed on the booking confirmation letter t to advise guests on when they are expected to arrive or check-out of the unit. Nonetheless, we regret no one explained this in detail upon check in. Thank you for vising us and we hope to see you again in future.

8/10 - 좋아요

Faheem

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent well maintained and clean accommodation. Spectacular location with beautiful views. Great activities on site. Would recommend a trip there. Reception a little short on courtesy and friendliness. Coffee shop closes a bit early at 5pm. Poorly communicated activity times as the beach club turned us away at 4pm and made a few sarcastic comments when we returned at 3:15 pm for any hire activities on the dam. But the official closing time is 5pm. WiFi blocks video streaming so if your work needs YouTube or Khan academy or if you just want to enjoy Netflix it won't work. Apparently they were upgrading so we had intermittent connectivity
2021년 2월에 4박 숙박함
답변 제공: Cayley Mountain Resort 님, 2021년 2월 22일
Dear Guest, thank you for your detailed review. We are thrilled you enjoyed staying at the resort and we appreciate you complimenting our units and the beautiful views. We apologize for any inconvenience experienced during your stay and we've noted all your feedback regarding our facilities. Thank you for recommending our resort. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We only stayed overnight but loved the place and will def be coming back for a longer stay
2021년 1월에 1박 숙박함
답변 제공: Manager 님, 2021년 2월 12일
Hi Guest, We are thrilled that you enjoyed your overnight stay and look forward to welcoming you back. Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
This unit is the biggest simply amazing. Heated Pool is small bt perfect to chill. Love everything about it. Resort is lovely and lots to do
2021년 1월에 4박 숙박함
답변 제공: Cayley Mountain Resort 님, 2021년 2월 2일
Dear Guest, thank for staying with us and we appreciate your feedback.

10/10 - 훌륭해요

Farhana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely resort and beautiful house
2020년 11월에 1박 숙박함

8/10 - 좋아요

Naeem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Getaway
Great Holiday, good facilities and modern furnishings. Note they have gas cylinders which are utilised for the stove and to heat the water for the units. Ours cylinder finished at night and only the next day was it changed as the reception closes at 17h00. Other than that it was a nice hilifay. The Jacuzzi was great.
2020년 8월에 2박 숙박함
답변 제공: manager 님, 2020년 8월 17일
Hi Naeem, Many thanks for your review and we are pleased that you enjoyed your overall stay. Our apologies for the inconvenience with the gas cylinder. Regards

8/10 - 좋아요

Mariam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay, comfortable rooms, clean and spacious, bathroom had a shower and bath tub which was great. Only downside, no telephones in the room with which to call reception.
2020년 8월에 3박 숙박함
답변 제공: manager 님, 2020년 8월 17일
Hi Mariam, Many thanks for your review and we are delighted that you enjoyed your stay. Our reception desk can be reached through the sms number displayed in our chalets. Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very nice place. Very comfortable room. Splendid location. Just a pity we had booked to stay on a Wednesday night which was braai night and all tables already booked.
2020년 3월에 1박 숙박함
답변 제공: Cayley Mountain Resort 님, 2020년 3월 13일
Hi Thank you so much for the wonderful review. We are so thrilled to hear that you enjoyed a fantastic stay at our beautiful resort. We look forward to welcoming you back for another brilliant Berg breakaway. Regards. 👍🙂🌄

10/10 - 훌륭해요

Brigitte

2020년 3월에 1박 숙박함

8/10 - 좋아요

Siyabonga

2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Short stay.
Self catering small unit very compact. Opening up right onto putt putt course.
2019년 11월에 2박 숙박함
답변 제공: Manager 님, 2019년 12월 9일
Dear Guest, Thank you for your review. We do have larger self catering options such as a chalet. But we are pleased that you enjoyed your overall stay. Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent views in an outstanding location, facilities were top notch. Loved it
2019년 11월에 1박 숙박함
답변 제공: Manager 님, 2019년 11월 28일
Dear Guest, We are thrilled that you enjoyed your recent stay at our resort. Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning location with clean modern chalet. The property was very clean and well prepared.
2019년 11월에 1박 숙박함
답변 제공: Shantal 님, 2019년 11월 21일
Hi. Thank you so much for your support and kind words. We're glad to hear that you enjoyed your stay with us and we look forward to hosting you in future. Regards 👍😊😊

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Doors are thin in a chale feels like rooms in a house. Need proper sound proofing and a proper solid front door not a cheaply thin flimsy one
2019년 10월에 3박 숙박함
답변 제공: Cayley Management 님, 2019년 11월 11일
Good Day, Thank you for the positive review. We hope to see you again.

8/10 - 좋아요

Itumeeleng

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I will visit again
Quite place. Excellent for family relaxation and outing. Access road needs attention.
2019년 10월에 3박 숙박함
답변 제공: Manager 님, 2019년 10월 10일
Hi Itumeeleng, It's great to know that your family enjoyed their stay at our resort. Unfortunately, our access road is the responsibility of the local municipality and we are reliant on them to maintain it. Regards

8/10 - 좋아요

shival

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cayley manor house
The manor house was beautiful and exactly like the pictures. Service was a little disappointing as we could not check in at the time listed and had to wait an hour extra as they had not cleaned the unit in time. Also they had shut off all the power to the geysers and not turned them back on so the first night we had no hot water. Jacuzzi was not turned on so could not make use of it.
2019년 8월에 2박 숙박함
답변 제공: Manager 님, 2019년 8월 27일
Hi Shival, We appreciate your review. Our apologies for the inconvenience caused by the problems encountered during your stay. Regards

10/10 - 훌륭해요

Dorthe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Nice and clean. A view to kill for :)
2019년 4월에 1박 숙박함
답변 제공: Cayley Mountain Resort 님, 2019년 4월 17일
Dear Dorthe Thank you for your kind words. We hope you see you back at our Resort again in the future! Yours Sincerely Cayley Mountain Resort

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location beautiful views and lots to do. Staff were well managed. Clean rooms and just in need of some maintenance.
2019년 4월에 2박 숙박함
답변 제공: Cayley Mountain Resort 님, 2019년 4월 17일
Good day Anonomous Thank you for your comments. We will look into improving our level of service and trust to see you again in the near future.

6/10 - 괜찮아요

Christa

좋아요: 청결 상태
별로예요: 직원 및 서비스
2018년 12월에 1박 숙박함
답변 제공: Manager 님, 2018년 12월 27일
Hi Christa, Thank you for grading us. Regards

8/10 - 좋아요

Karin 님, Amsterdam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The surroundings and the resort itself are excellent! The breakfast leaves a litle bit to be desired at, but the friendliness of the staff makes up for that..
2018년 10월에 1박 숙박함
답변 제공: Manager 님, 2018년 10월 23일
Hi Karin, Thank you for your review. We have forwarded your comment on the restaurant to the proprietor. Regards

2/10 - 너무 별로예요

Kimberly 님, IL

별로예요: 직원 및 서비스
Communication was poor! Hotel staff didn’t know the simple answers to questions when asked. Also, wrong info given for the choir and very Irritated when we arrived, only to find out that they were having a braai on our first night. You would think that we would have been informed to bring our own meat. All the stores were closed.
2018년 9월에 3박 숙박함
답변 제공: Manager 님, 2018년 10월 4일
Hi Kimberly, Thank you for your review. Our sincere apologies for the communication breakdown described above and the inconviences caused to you. Regards

10/10 - 훌륭해요

Elam 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant stay and comfortable
The journey to the place was a bit of a mission as it's deep in the mountains but a very interesting sights
2018년 9월에 1박 숙박함
답변 제공: Manager 님, 2018년 9월 21일
Hi Elam, Thank you for your review. We are happy to read that you enjoyed your mountain vacation at our resort. Regards. Cayley Mountain Resort

10/10 - 훌륭해요

Welington M S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cayley Mountain Resort
Excelente. Muito bem localizada, com ótima vista panorâmica, infraestrutura e várias opções de laser. Excelente atendimento e serviço. Funcionários educados e bem treinados. O cardápio não possui muitas variações, que não é um problema já que na região existe muitas opções. O único detalhe negativo é o alcance do Wifi.
2018년 5월에 3박 숙박함
답변 제공: Manager 님, 2018년 6월 8일
Caro Wellington, Muito obrigado pela revisão e palavras gentis. Cumprimentos Cayley Mountain Resort

6/10 - 괜찮아요

Rob

좋아요: 청결 상태
별로예요: 직원 및 서비스
Shocking check-in
I made my booking and payment for our stay at Cayley lodge through Hotels.com only to be told when checking in that I needed to make payment! The other person at reception decided not to speak to me but rather to my wife, explaining that Xperia (?) only makes payment at month end and that's why I need to pay immediately...adding that if I did pay they would refund me later! Luckily I had printed the proof of payment, and thus refused to make another payment. I would like to know why Cayley lodge makes use of this platform if it is not comfortable with the payment method and structure??? I was SO insulted and frustrated at the manner I was welcomed to this resort I am totally put off and has left me quite negative towards the staff and establishment. Perhaps training of front line staff is necessary?
2018년 3월에 2박 숙박함
답변 제공: Manager 님, 2018년 3월 26일
Dear Rob, Thank you for your review. Our apologies for your experience when checking-in. Our resort has full confidence with all of our reservation partners. The staff on duty on that day have been briefed as to what protocols they must follow when checking in guests. Regards. Cayley Mountain Resort

8/10 - 좋아요

Richard 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable apartment overlooking Drakensberg mou
Comfortable apartment in a complex with lovely views of the Drakensberg mountains. Adequate cooking facilities although restaurant prices were very reasonable.
2018년 2월에 2박 숙박함
답변 제공: Manager 님, 2018년 2월 12일
Dear Richard, Thank you very much for your review. We are pleased that you enjoyed your recent stay with us. Regards Cayley Mountain Resort

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Raucherunfreundlich und schlechter als erwartet
Als Raucher fühlt man sich nicht willkommen. Weder auf dem unüberdeckten Patio vom Zimmer noch sonst in einem Bereich mit Sitzmöglickeit darf man rauchen. Die ausgewiesenen Raucherbereiche gemäss Beschreibung gibt es nicht und das Personal weiss zum Teil auch nicht wo man rauchen darf. Tücher werden nicht jeden Tag gewechselt, sonst muss man zahlen. Die Wände sind sehr dünn und man hört jedes Wort der Nachbarn. Keine Klimaanlage, nur ein Deckenventilator. Frühstück beginnt erst um 8Uhr und um 9Uhr muss man bereits ausgecheckt haben. Das Essen war nicht sonderlich gut. Tücher für den Swimmingpool muss man selber mitbringen. Der Ausblick auf die Drakensberge war sehr schön.
2018년 1월에 1박 숙박함
답변 제공: Manager 님, 2018년 2월 9일
Lieber Gast, Vielen Dank für Ihre Bewertung. Wir bedauern, dass Sie Ihren Aufenthalt bei uns nicht genossen haben. Wir können bestätigen, dass die Check-out-Zeit für Nicht-Timesharing-Gäste 10.00 Uhr ist. Wir schätzen Ihr Feedback. Grüße. Cayley Mountain Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central berg beauty
Experience was amazing .only issue is villas should have been separate from each other.great mountain views
2018년 1월에 3박 숙박함
답변 제공: Manager 님, 2018년 1월 9일
Dear Guest, We appreciate your review and we are delighted that you enjoyed your recent stay with us. Regards Cayley Mountain Resort

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not great experience
We booked into Cayley Mountain Resort from Friday to Monday, the 20th of November. To our surprise our Unit did not have electricity from Saturday, the 18th as of 20h00 until Sunday, the 19th at 13h30. Unfortunately, we had to cancel our plans and the activities' bookings that we had made for Sunday as we could not wash or bath. We could not even have our evening meals on Saturday and for the most part of Sunday. When we contacted the Resort we were told that there was nothing they could do to compensate us as the power failure was due to the failure of one of their transformers. We were specifically told to take this matter up with Hotels.com since we have booked through them. It was quite a very bad experience for us considering that we had deal with a 6 months baby, could not sterilize his milk bottles never mind preparing his meals. It was a torturous 17.5 hours which I did not pay for. We had to forgo of our activities bookings and plans. I really feel being robbed and denied an opportunity of having a good weekend with my family. I will await for your response on this matter. Very disgruntled member.
2017년 11월에 3박 숙박함
답변 제공: Manager 님, 2017년 11월 24일
Dear Guest, Thank you for your review. We sincerely regret that your stay was negatively affected by factors beyond our control. The resort was not notified in advance by our power supplier of the disruption nor was it communicated to us as to when the service would be resumed. Hence, no contingency plan to assist our affected guests was in hand. We are sure that your booking agent will have already contacted our customer service team with your complaint. Regards. Cayley Mountain Resort

6/10 - 괜찮아요

Theo

Matig verblijf
Kamer was mooi en ruim. Er viel echter ook een aantal dingen tegen. Ontbijt was erg karig. Je moest kiezen tussen dingen die normaal allemaal in ontbijt zitten. Hot tube was slecht borrelende “cold tube”. Sleutel moest twee keer worden bijgeladen. Er werd veel gebouwd/verbouwd.
2017년 11월에 2박 숙박함
답변 제공: Manager 님, 2017년 11월 22일
Beste Theo, Bedankt voor je review. We zijn blij dat je over het algemeen van je verblijf in ons resort hebt genoten. Onze excuses voor de technische problemen die u tijdens uw verblijf ondervindt. Met vriendelijke groet, Cayley Mountain Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schickes Zimmer mit toller Aussicht
Wir haben zwei Nächte in der Cayley Lodge verbracht und uns dort sehr wohl gefühlt. Das Zimmer war sehr ansprechend, das Personal sehr zuvorkommend (der Hausmeister hat uns umgehend geholfen, den Safe zurückzusetzen) und das Essen im zugehörigen Restaurant war sehr lecker. Man muss wissen, dass das Resort etwas größer ist - wovon wir nicht viel bemerkt haben, das könnte sich in der Hauptsaison jedoch bemerkbar machen.
2017년 9월에 2박 숙박함
답변 제공: Manager 님, 2017년 10월 11일
Sehr geehrter Gast, vielen Dank für Ihre Bewertung und freundliche Worte. Grüße Cayley Mountain Resort

2/10 - 너무 별로예요

Laure

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
N'y allez pas !!
Très décevant !! Accueil minimum.. Avant de découvrir les points négatifs, séduits par la région, nous demandons s'il est possible de rester une 2e nuit. Réponse : à nous de regarder les dispo sur leur site Internet... Nous avions une chambre dans une sorte de villa qui regroupe 3 chambres. Abords des villas à améliorer, peu éclairés. Chambre très jolie, spacieuse. Salle de bain idem. Propreté ok. Mais wifi inexistant et eau chaude pendant 3 min seulement. Le restaurant est nul ! Le plus mauvais restaurant que l'on ait fait dans le pays. Serveur insupportable et apparemment très pressé. Burger horrible. Petit déjeuner à partir de 8h, ce qui nous semble très tard pour les habitudes du pays, d'autant que le check out est à 9h. Nous n'avons pas voulu attendre et sommes partis sans prendre de petit dejeuner. Finalement, le seul point positif de cet établissement c'est la vue.
2017년 9월에 1박 숙박함
답변 제공: Manager 님, 2017년 9월 26일
Cher Laure, merci de votre évaluation. Nous sommes déçus que vous n'ayez pas apprécié votre séjour. Le restaurant est exploité en privé et nous avons fourni au responsable vos commentaires. Regards Cayley Mountain Resort

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
wifi signal was too weak and only 250MB allowed per day
2017년 8월에 3박 숙박함
답변 제공: Manager 님, 2017년 8월 31일
Dear Guest, Thank you for your review. We have noted your comment on our WiFi offering. It must be remembered that our resort is located within a mountainous region and this will have an influence on the quality of the signal received from our service provider. Regards. Cayley Mountain Resort.

10/10 - 훌륭해요

Rosina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little Paradise in the Mountains
So clean, you could eat off the floors! Continued excellent maintenance, one would think that you were the first to be accommodated in the rooms. Bathroom sparkling clean. Bed linen very clean. Potholes leading to the Lodge in desperate need of repair!
2017년 7월에 4박 숙박함
답변 제공: Andrew 님, 2017년 7월 17일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning views and comfortable rooms
I would recommend this hotel to others. The views are absolutely stunning, especially if you wake up early to watch the sunrise over the mountains. Also, rooms were quite comfortable and there are various activities on the property (i.e. putt putt golf, a swimming pool, a trampoline). My only suggestions: wifi should accessible in the rooms; the food could be improved. Neither dinner nor breakfast was particularly good. Still, our stay was lovely. If you are family or couple, just go for it. You won't be disappointed! Great value for your money and views you'll never forget.
2017년 6월에 1박 숙박함
답변 제공: Manager 님, 2017년 7월 5일
Dear Sarah, Thank you very much for your review and kind words. We are delighted that our resort fulfilled all your expectations. Regards. Cayley Mountain Resort

10/10 - 훌륭해요

Suriaganthie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Resort
We booked a family getaway weekend at Cayley Resort. We received Phenomenal service from checking to checking out. The staff was very friendly and accommodating. I love the interior decoration, It was stunning and very upmarket. We thoroughly enjoyed our stay and I will definitely recommend this Resort.
2017년 6월에 2박 숙박함
답변 제공: Manager 님, 2017년 6월 29일
Dear Suriaganthie, Thank you very much for your review and kind words. We look forward to welcoming you all once again to our resort. Regards. Cayley Mountain Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 2박 숙박함
답변 제공: Manager 님, 2017년 6월 27일
Dear Guest, Thank you very much for your high grading of our resort. Regards. Cayley Mountain Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 2박 숙박함
답변 제공: Manager 님, 2017년 6월 14일
Dear Guest, Thank you for your high grading of your recent stay with us. Regards. Cayley Mountain Resort

4/10 - 별로예요

Yasmine

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
When we arrived there was no toilet paer or soap in the room. Be aware that this is a family friendly establishment. Families with kids were quite loud and the walls are paper thin. We could hear everything that was going on next door.
답변 제공: Manager 님, 2017년 5월 17일
Dear Yasmine, Thank you for your review. We are a self catering resort, although we do have a bar; restaurant and coffee shop onsite , and do provide basic toiletries within our apartments for all new guests Regards. Kingdom Resort

10/10 - 훌륭해요

Nabila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful, peaceful !
Good facilities. Will be back. My only recommendation is that the Spa extend their operational hours or increase their staff capacity as it booked out.
답변 제공: Manager 님, 2017년 4월 12일
Dear Nabila, Thank you very much for your kind review. We will pass on your recommendation on the spa's operations to the manager of this guest facility. Regards. Cayley Lodge