스탠다드룸, 퀸사이즈침대 1개, 장애인 지원, 금연 | 고급 침구, 객실 내 금고, 책상, 암막 커튼
예약 가능 여부 확인

모텔 6 캐톤스빌, 메릴랜드 - 볼티모어 웨스트 여행 후기

2.5 out of 5
모텔 6 캐톤스빌, 메릴랜드 - 볼티모어 웨스트
5801 Baltimore National Pike, Catonsville, MD

이용 후기

6.8
평점 10 - 훌륭해요. 896개 이용 후기 중 192개" "
평점 8 - 좋아요. 896개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 896개 이용 후기 중 199개" "
평점 4 - 별로예요. 896개 이용 후기 중 114개" "
평점 2 - 너무 별로예요. 896개 이용 후기 중 102개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스
Good service
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Kevin,Thank you for positively rating your stay!Lilith#Team6

6/10 - 괜찮아요

KyAira

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
it was cool. not all that. thanks for my stay
2024년 2월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 8일
Hi KyAira,Thank you for positively rating your stay!Lilith#Team6

2/10 - 너무 별로예요

Chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sam S. 님, 2024년 2월 21일
Thank you for staying with us.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and Spacious
This rooms in this hotel has plenty of space and a high level of comfort for the price I paid. I recommend this hotel as a place to stay for anyone who takes a trip to Baltimore or is stranded and has to spend at least one night here.
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 16일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

nicholes

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unsafe neighborhood, room service came and refreshed towels, but did not remake bed and did not restock toilet paper, screw points poking through one side of wall, safe was broken, toilet was positioned almost underneath sink, no fridge/microwave/coffee maker as those are only in studio at motel six And this is not very well advertised on Expedia or other websites. Ice machine unplugged.
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was very kind and professional.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 30일
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 - 좋아요

Wendy

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean and room smelled good and was tidy. Would come back.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Wendy,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 - 너무 별로예요

Dennis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 9일
Sorry to hear that we didn't meet your expectations. We will continue to make improvements in the hotel and we hope you will stay with us again in the future.

10/10 - 훌륭해요

Brentnol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was as good as it could be for a motel
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 9일
Thanks Brentnol for the kind review. We are glad to learn that we met your expectations. We hope you will be back to stay with us again.

8/10 - 좋아요

Adebola

2023년 10월에 1박 숙박함

8/10 - 좋아요

Darryl

좋아요: 청결 상태, 직원 및 서비스
Good location
2023년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Alfreda

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was fine but once in the room there was no microwave nor fridge. The outlets in the room didn't work so charging my phone wasn't an option. When asking the front desk where I could heat up my food, I was told I would have to pay $10 to get a room with a microwave then was told I couldn't because I reserved a room with Motel 6. Very difficult process.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi AlfredaAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 - 훌륭해요

Shaelynn

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 9일
Thank you so much for posting a review of our hotel. We are glad to see we measured up to your expectations. We hope you will stay with us again. Take Care!

4/10 - 별로예요

Joan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 9일
Sorry to hear that we didn't meet your expectations. We will continue to make improvements in the hotel and we hope you will stay with us again in the future.

2/10 - 너무 별로예요

Clover

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures of our place looked like it had a microwave and refrigerator. Very frustrated to find out it didn't. After a long day out went to take a shower, and no hot water. Had to wait until morning to have hot water for a bath.
2023년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 9일
Thank you for staying with us, we are glad to see that you had a wonderful stay.

2/10 - 너무 별로예요

Shane

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room dirty. Dead bugs on floor. Saw 3 roaches. No remote for t.v. Loud people early hours in the morning. Will never stay again. EVER. Stay away from the lower level rooms. No mini fridge or microwave. Glad i only stayed for one night.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 28일
Hi Shane,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed bugs, unprofessional staffs, noisy lobby
Bed bugs.too much cleaning staff noises at the lobby makes stay very uncomfortable.Unsafe living conditions. Downstairs rooms r not safe to spend night. Front staff will try to give you low quality unsafe rooms. Demand to get a room in a locked lobby. Check out Front desk staff very unprofessional was giving hard time at check out.
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 22일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 - 너무 별로예요

MOSES

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room had a bad smell. I had to leave
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 22일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 - 좋아요

Samantha

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 9일
Hello Samantha and thank you so much for staying with us. So glad you had a great stay and we hope you will be back again in the future.

2/10 - 너무 별로예요

Akshay

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 9일
Sorry to hear that we didn't meet your expectations. We will continue to make improvements in the hotel and we hope you will stay with us again in the future.

2/10 - 너무 별로예요

Broderick

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff argued with us and changed us for towels and rags. No reason called police and put us out before our time to leave.
2023년 8월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 11일
Hi Broderick,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Jonathan

연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredibly unclean property. Floors were so dirty they left black stains on our feet. Room smelled heavily of smoke and grim. Two showers at home later and still feel gross. Furthermore, we walked in at check in to sn argument between the clerk and a family about billing and pre-payment. The clerk’s implicit to explicit racism towards this family of color was disgusting and he referenced calling the police several times when this family (with a small child) was confused over billing and want to speak to a manager. To make matters worse, the clerk referenced that we, a non-person of color, pre-paid correctly just furthered the disgusting way this family was being treated. We should have walked out and not stayed. Avoid at all cost.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 11일
Hi Jonathan,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

S

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Khalima

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Very comfortable bed, i eish they had irons in the rooms and ice buckets.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 28일
Hi Khalima,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 - 너무 별로예요

Paul

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Víctor

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Roland

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
The beds are awful the doors look busted like someone tried to break in…. the bathroom has stains the towels are filthy less than 100 might as well just pay the extra for a safer cleaner environment
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 25일
Hi Roland, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

4/10 - 별로예요

John

연인과의 여행, 출장 여행
once in the room do not inspect someone to make your bed up in the morning if you are spending more that two days there. No breakfast and no regular coffee.
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 10일
Hi John, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

6/10 - 괜찮아요

Doug

좋아요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 22일
Thank you for the kind review. We hope you had a comfortable stay with us, and we hope to see you again.

10/10 - 훌륭해요

Sarah

2023년 6월에 1박 숙박함

4/10 - 별로예요

woong

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty room
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Woong, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

6/10 - 괜찮아요

Darlene

아이를 동반한 가족 여행
Unfortunately there was a horrific triple shooting on the morning that we left, and one person lost their life. We will not be returning to the property for fear of my family's well being.
2023년 5월에 3박 숙박함
답변 제공: Management 님, 2023년 6월 2일
Dear Darlene. We are completely empathetic to you and your family and are extremely sorry that a senseless act of violence found its way to the hotel that morning. We truly care about the safety and care of out team members and guests, and wish this heinous act had never occurred. We pray for healing, peace, and love to touch and surround everyone impacted by the incident that morning.

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cool vibe
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 29일
Thank you Tanya for your recent visit to our hotel. We are so glad to see that you had a comfortable stay with us. We hope to see you again.

10/10 - 훌륭해요

Mildred

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room was very neat and CLEAN !!There was one inconvenience I had to get new key every day. My stay was 4 days. I did leave a 5 dollar tip for housekeeping The property was well kept!
2023년 5월에 4박 숙박함
답변 제공: Management 님, 2023년 5월 29일
Thank you Tanya for your recent visit to our hotel. We are so glad to see that you had a comfortable stay with us. We hope to see you again.

2/10 - 너무 별로예요

Jocelyn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was not what I expected. No iron or ironing board. The non smoking room smell like someone had been smoking in the rooms. I requested a change of room and the condition in the other room was still the same.
2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 5월 29일
Hello Jocelyn. Thank you for choosing to stay with us. The Motel 6 offers a room with basic accommodations. The rooms typically do not have an ironing board, iron, coffee make, or alarm clock. We do offer guest rooms on the other half of the hotel in our Studio 6 Suites and those rooms have the iron, ironing board, coffee maker, and alarm clocks. Please request a room in the Studio 6 Suites and we can assist you with a room there if you like. We hope to see you again.

2/10 - 너무 별로예요

Eric

2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 6월 4일
Thank you Eric for staying with us. We are sorry we didn't meet your expectations during your stay with us. We hope that we can earn back your trust and that you may give us another chance in the future.

10/10 - 훌륭해요

Mykala

2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 29일
Thank you Tanya for your recent visit to our hotel. We are so glad to see that you had a comfortable stay with us. We hope to see you again.

10/10 - 훌륭해요

Taji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 18일
Thank you for staying with us. We are so glad to see that you had a great stay with us. We hope you will choose to stay with us again.

4/10 - 별로예요

Howard

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Says no smoking. Everywhere smells like cigarettes and Marijuana. Not clean, handles missing on dresser. Smells and just not a what i expected when i called and they said they had renovated the property. I was glad we were only there for 1 night. Yes its a motel and i didnt expect extravagant, however if you tell someone its been renovated, i would at least expect cleanliness and some type of upgrades. Not missing handles dirty atmosphere
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 17일
Hi Howard,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - 훌륭해요

Darryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easter weekend
Great staff. Kassandra was excellent helping me with my stay. Also, location is perfect for me.
2023년 4월에 2박 숙박함
답변 제공: Management 님, 2023년 4월 18일
Thank you for staying with us. We are so glad to see that you had a great stay with us. We hope you will choose to stay with us again.

8/10 - 좋아요

Taji

2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 18일
Thank you for staying with us. We are so glad to see that you had a great stay with us. We hope you will choose to stay with us again.

6/10 - 괜찮아요

Taji

2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 18일
Thank you for staying with us. We are so glad to see that you had a great stay with us. We hope you will choose to stay with us again.

6/10 - 괜찮아요

Sandi

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 3월에 5박 숙박함
답변 제공: Management 님, 2023년 4월 18일
Thank you Sandi for staying in our hotel. We hope that you will choose to stay in our hotel again in the future. Take Care.

8/10 - 좋아요

Darlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 18일
Thank you for staying with us. We are so glad to see that you had a great stay with us. We hope you will choose to stay with us again.

2/10 - 너무 별로예요

Jamal

2023년 2월에 4박 숙박함
답변 제공: Management 님, 2023년 4월 21일
We are sorry to learn that your stay was not as well as you had expected it to be. We apologize. If you have concerns that have not been addressed about your stay, please feel free to contact the manager about your visit. Thank you.

8/10 - 좋아요

Lisa

2023년 2월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 18일
Thank you for staying with us. We are so glad to see that you had a great stay with us. We hope you will choose to stay with us again.

2/10 - 너무 별로예요

Danielle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches was all through my room. All in my food it was a mess
답변 제공: Management 님, 2023년 1월 6일
We are sorry to hear this report. We have reported this to our local pest control company to investigate. We can assure you that we take pest reporting very serious.

2/10 - 너무 별로예요

Kittrell

2022년 12월에 1박 숙박함