숙박 시설의 전망

올슨스 인 여행 후기

3 out of 5
올슨스 인
129 General Echavez St., Cebu, Cebu

이용 후기

6.8
평점 10 - 훌륭해요. 106개 이용 후기 중 22개" "
평점 8 - 좋아요. 106개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 106개 이용 후기 중 24개" "
평점 4 - 별로예요. 106개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 106개 이용 후기 중 9개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

SEUNG WON 님, 한국

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
한국인에게맞지않네요
가격이싼편이긴했지만 다시는 이용하지않을듯 시설이너무안좋고 샤워시설부터 침대까지...그냥짐만 놔두고 전 안잤습니다 밖에서놀다가다음날 다른호텔체크인해서 바로다른호텔로갔네요

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
goodgoodgood
good location kind staff reasonable price compare to the others everything was ok just need to change towels not good quality

6/10 - 괜찮아요

Darwin

2023년 11월에 6박 숙박함

8/10 - 좋아요

DENNIS

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
A nice inexpensive olderproperty centrally located to Mango Square an Ayala Mall. You do have to pay extra to use the gym that Expedia i.plies is free. You also have to surrender your key to the front desk with each exit and than wait in an always bust line to retrieve your key upon return.
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Annaliza

2023년 9월에 1박 숙박함

8/10 - 좋아요

Victor

좋아요: 청결 상태, 직원 및 서비스
I got good spacious room. The room is clean and wifi is fast and toilet is clean. Good bang for the bucks. AC also works well. Bed is Queen size and comfy.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Yasushi

2023년 8월에 4박 숙박함

8/10 - 좋아요

sofel

2023년 7월에 2박 숙박함
답변 제공: Jamie 님, 2023년 7월 24일
Thanks for the most generous score Sofel. We hope to have you again next time you're in town.

10/10 - 훌륭해요

Jesse

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. It is a good quality to price ratio, with working facilities.
2023년 7월에 1박 숙박함
답변 제공: Jamie 님, 2023년 7월 10일
Our utmost thanks for the perfect score Jesse. We hope to have you again next time you're in town.

4/10 - 별로예요

GUNHEE

2023년 6월에 2박 숙박함
답변 제공: Jamie 님, 2023년 6월 26일
We apologize if your stay was not to your satisfaction Gunhee. We take these reviews seriously in order to improve our quality. Thank you very much for making us a part of your travel plans

8/10 - 좋아요

Annaliza

2023년 5월에 1박 숙박함
답변 제공: Jamie 님, 2023년 5월 17일
Thanks for the generous review score Anna. We hope to have you again in the future. Happy trails!

10/10 - 훌륭해요

Ramil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay
I am very satisfied. I am looking forward to stay again at Allsons Inn in my next travel to Cebu.
2023년 4월에 3박 숙박함
답변 제공: Jamie Craig 님, 2023년 5월 10일
Thanks for the perfect review score Ramil. We are glad to have made your stay most satisfactory

2/10 - 너무 별로예요

Angelo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Allisons Inn Should be Allisons Out!
Upon check-in, my family was asked for receipts and paperwork like they were trying to sneak into a low-budget hotel for free. Great Allisons’ Inn welcome. But wait. There’s more. I tried talking to both of the desk agents and they completely ignored me and refused to even acknowledge my questions. Maybe they are mutes. Once in the room, there was only 1 bed. The listing stated 2 beds. The linen smelled and looked used and unchanged. This is a recurring trend at this hotel. Check the other reviews. We were also told that pets would be charged 500p each when the listing says pets stay free. Update #1: Moved to another room after complaining about the beds and linen. Update #2: Still charging for pets. It’s called “bait and switch” and Allisons’ Inn has perfected the art. Update #3: So Hotels.com called on our behalf and were also told 500p per pet, regardless of the listing. I would rather sleep on a flattened cardboard box in front of 7-11 than either stay here or allow any family to stay here ever again. Update #4: So upon checkout, the management wouldn’t even entertain the idea of a discounted pet fee. We asked for a split rate. Nope. No. Never. My final assessment is to avoid this place. Its super cheap, but does that mean you have to put up with this? Does it mean “no customer service?” Does it mean you have to deal with poor “management?” For me, it’s clear the answer is a resounding NO, but you make your own decision.
2023년 4월에 2박 숙박함
답변 제공: Jamie Craig 님, 2023년 5월 10일
Hello Angelo. Your review has been recieved and we appreciate you sharing your experience with us to help us improve. As stated the Pet Fee notice has been addressed to prevent any confusion along with our other hotel policies. Our commitment to improving our cleanliness and room quality is ongoing with a replenishment as part of our post pandemic recovery efforts. With your report on customer service we are looking into it as per your duration of stay to train our staff better. We also apologize for your check in experience and we have streamlined this process. Once again. Our thanks for pointing out these matters for our improvement.

4/10 - 별로예요

GLAIZA LOUELLA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Jamie 님, 2023년 5월 10일
Thanks for leaving a review score on us Glaiza. Every bit helps to our commitment to improve. Have a nice day ahead

10/10 - 훌륭해요

Ramil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place to stay
It was so good. We felt comfirtable. Accessible to transportation.
2022년 11월에 3박 숙박함

8/10 - 좋아요

Andrew 님, Denver

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for the money. Location is good too.
2022년 11월에 3박 숙박함

4/10 - 별로예요

james

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The one thing I really really needed was internet in the room. Everything else is gravy. Well there was none. NONE. After a cursory attempt by the staff to correct it we were told. "Sometimes it works, sometimes not. No one else is complaining." I missed several meetings and important e-mails. After 30 hrs. in a plane and airport, and 48 awake I didn't need this hassle.

6/10 - 괜찮아요

Jy Edieriza

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Mary Jean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

4/10 - 별로예요

Jose Bernardo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
poor customer service
I booked this hotel because it is just walking distance from our Cebu office and it advertised that it has a gym. It indeed has a decent gym, but apparently, hotel paying guests are not allowed to use it unless they pay for gym use. Which was not clearly stated on the booking websites. I'm actually ok to pay, but unfortunately, the way this message was relayed to me was very unprofessional. The front desk lady just blatantly told me I cannot use the gym. I was a bit surprised on how she informed me, considering that they are in the service industry
2021년 11월에 9박 숙박함

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very much impressed in the Philippines for the value of rooms at our under $20.. Hotel was nice,room was very good, location was decent.. Service was excellent
2019년 12월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함

4/10 - 별로예요

Lance

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting!
No changing of towels or sheets in three nights. Told policy is every other day but even then we had to request and track down maids. Huge cockroach in shower/bathroom. Very noisy. One roll of toilet paper for three people for three days.
2019년 6월에 4박 숙박함
답변 제공: Jamie Craig 님, 2019년 7월 4일
We are very sorry to have this happened to you. Can you give us your stay details so that we can investigate? This is below our standards and we aim to treat reviews like this seriously to plug any gaps in our quality. Our thanks for this valuable feedback.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
特にはないですが、ショッピングモールとかレストランとかに近くて良かった。
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
よかった! 水圧が弱い!
2019년 4월에 1박 숙박함
답변 제공: Jamie Craig 님, 2019년 5월 28일
Thank for your feedback. Special note has been given to your comment on your room's plumbing. Regards!

8/10 - 좋아요

John

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
they could stand to change the linens more often. I stayed 10 days and had to ask them to change the sheets.....never did get new towels.
2019년 3월에 8박 숙박함
답변 제공: Jamie Craig 님, 2019년 4월 2일
We are sorry that you experienced this Mr. John, this feedback will be forwarded to housekeeping and operations for the improvement. Our thanks for the generous score.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Location is okay if you walk. Don’t like the deposit they ask for, especially when the room wasn’t perfect when I came. I don’t want to be charged for something I didn’t do.
2019년 3월에 1박 숙박함
답변 제공: Jamie Craig 님, 2019년 4월 2일
Apologies for the inconvenience you experienced. The matter will be forwarded to the next quality of life meeting. Your feedback is greatly appreciated.

10/10 - 훌륭해요

Coleen Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Jamie Craig 님, 2019년 3월 18일
Thank you very much for the generous review dear guest. We hope to have you again in the future. Until then, keep safe and have an awesome day!

4/10 - 별로예요

Ingvar

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Förfall och kan bli bättre
Spa var stängt. Frukost, mat beställdes i reception med leverans taket eller rummet.
2019년 3월에 3박 숙박함
답변 제공: Jamie Craig 님, 2019년 3월 10일
Vi ber om ursäkt för besväret. Spaet är inte vår men en hyresgäst men vi kommer att vidarebefordra dem din feedback. Tack för att du valde Allsons Inn.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
More amenities like water fountain or microwave for guests
2019년 2월에 3박 숙박함
답변 제공: Jamie 님, 2019년 3월 6일
Your suggestion is duly noted valued guest. We do have a relaxing water fountain at our rooftop resto with a view of the city. Thank you for staying and we look forward to having you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay!
Very accommodating, quick check-in and check-out.. It was a pleasant stay clean and comfy and close to everything. For the price i paid it's all good.
2019년 2월에 5박 숙박함
답변 제공: Jamie Craig 님, 2019년 3월 6일
Our most deepest thanks for the perfect score dear guest. We hope to continue this quality and we hope to have you again real soon. Thanks for choosing Allsons' Inn.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 2월에 8박 숙박함
답변 제공: Jamie Craig 님, 2019년 4월 2일
Thank you very much for the extremely generous review score valued guest. We hope to have you again in the future. Until then, happy trails!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location close to hospital. Good secure parking with security guard.
2019년 2월에 4박 숙박함
답변 제공: Jamie Craig 님, 2019년 3월 6일
Thank you for the generous review kind guest. We hope to continue this air of safety and security for all our valued guests. Until next time, keep safe and have an awesome day!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will come back again
I stayed here four years ago and went back again for a total of seven days this time. The price can't be beat, and everything went well. I like the view from the sixth floor balcony, and the Allsons has a gym as well for only 120 pesos - two US dollars. The surrounding area is rather poor, but this hotel is within easy walking distance of two malls and other attractions.
2019년 1월에 3박 숙박함
답변 제공: Jamie Craig 님, 2019년 2월 6일
Thank you so much for the very generous review. We're also happy to announce that we're renovating our rooms and improving our safety and security to serve you better. Safe travels until your return dear guest.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
Poor quality of service.cannot connect to wifi in the room..
2019년 1월에 1박 숙박함
답변 제공: Jamie Craig 님, 2019년 2월 6일
We're sorry for this to have made your stay less than satisfactory. We'll be sure to note this wifi connectivity matter. Thank you for the review nonetheless

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Keep it up..
Such a good place to stay and very affordable. I will be back soon.
2019년 1월에 2박 숙박함
답변 제공: Craig 님, 2019년 2월 6일
Thanks a bunch for the kind words valued guest. Happy trails until your return!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Good Value.
The front desk staff were friendly, pleasant, and efficient for check in and checkout. The room was spacious and had a good table. The air conditioning worked well. The shower had hot water, but the shower head just released a fine mist so the water pressure was very weak; not great for showering. There were no towels in the room when we arrived, but staff eventually brought them after calling the front desk. There were a good selection of tv channels on the cable tv. There's a Jollibee restaurant a few minutes walk from the hotel. Ayala center is a short ride away or you could walk there in around 25 minutes. All in all this hotel was comfortable and had good value for my money.
2019년 1월에 4박 숙박함
답변 제공: Jamie Craig 님, 2019년 1월 23일
Thank you for the kind and generous review dear guest. We are happy to have satisfied your needs and we look forward to having you again in the future. Hopefully with more value for your patronage. Happy trails!

10/10 - 훌륭해요

Kemal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Jamie Craig 님, 2019년 1월 21일
Thank you dear guest for the awesome score. We hope to have you again! Until then take care!

8/10 - 좋아요

Ronny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Jamie Craig 님, 2019년 1월 21일
Thanks for the generous score dear guest. We look forward to having you again in the future. Happy trails guide you until then.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and great staff very friendly and the food service was great too, overall a great stay and the hotel was very quiet.
2019년 1월에 5박 숙박함
답변 제공: Jamie Craig 님, 2019년 1월 18일
Thank you very much for the excellent score. We hope to have you again in the future. Until then, Happy Trails!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Jamie Craig 님, 2019년 1월 20일
We're sorry for your less than satisfactory stay. We hope to improve on your feedback should you have any.

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 12월에 4박 숙박함
답변 제공: Jamie Craig 님, 2019년 1월 18일
We apologize for your unsatisfactory feedback. Every review counts. Thank you and have an awesome day.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My third visit to this hotel. Conveniently situated and overall satisfactory for a budget traveller.
2018년 11월에 2박 숙박함
답변 제공: Craig 님, 2019년 1월 9일
Thanks for the kind review. We hope to be here for you and even better the next time you visit. Happy trails!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Rooms are OK for this grade of hotel though they are a bit old and weary. Security is very good, reception is good too, but the restaurant is not quite what one would expect. The food is good either there or in the room but seems to be operated solely by one individual on call who has to run around and often doesn''t answer the bell as quickly as one would like. The roof restaurant has a good view over the city and allows smoking, but may be closed for private events as we discovered one day.
2018년 12월에 1박 숙박함
답변 제공: Craig 님, 2019년 1월 9일
Your feedback is well appreciated. We are in the process of renovating our rooms by batch and every bit of information helps. Our food and beverage is also getting an operational upgrade and we apologize if you were still caught in the slow pace of things. Thank you for the kind review and staying with us. Until next time, Happy Trails!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and staff always friendly only there for one night did not see anything to do.
2018년 11월에 1박 숙박함
답변 제공: Jamie 님, 2018년 12월 5일
Thank you for the very kind review. I apologize if you didn't have any entertainment to have. We'll make sure to suggest nearby locations for amusement since we are located near the nightlife and shopping district

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Much as expected for this kind of room in this kind of hotel. The room was very spacious which could have accommodated more furniture but we had just two small hard chairs and a small wobbly table that wa too high to eat at comfortably. The wifi was good but didn't have any internet the night we were there. The room was clean, the bed comfortable, the aircon satisfactory and there was hot water at the shower. The reception took a while to find our reservation but the security was very efficient and helpful as we needed to leave our bags until the next booking. There is room service for a limited menu but ceases at 9pm at the time the restaurant closes.
2018년 11월에 1박 숙박함
답변 제공: Jamie 님, 2018년 12월 5일
Thanks for the awesome review. We'll take note on your comments on the furnishings. Right now however we are undergoing renovations in the hopes to serve you better. We hope to have you again!

6/10 - 괜찮아요

Raymond M

별로예요: 직원 및 서비스
Don't expect much here
Front desk was rude and not helpful, I just want to tell you all the things you can do wrong so that you can get fined money. Room was basic, and bathroom had a mildewy smell
2018년 11월에 1박 숙박함
답변 제공: Jamie 님, 2018년 12월 5일
We apologize for the negative experience you had with our staff. We will take note of this feedback and improve on it. Much thanks and Happy trails!

8/10 - 좋아요

Aly

좋아요: 직원 및 서비스
You get what youve paid of
Everything was good. The only issue we had is the hot water in the shower is not working but they transfer me in another room.
2018년 11월에 1박 숙박함
답변 제공: Jamie 님, 2018년 12월 5일
We apologize if the hot shower wasn't working as intended. We are improving from our antiquated state but it is slow and steady. We have contingecies in place like the free room transfer just in case of these scenarios. Hope to have you again soon and experience a renewed property.

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hôtel de passage pour les roots
Seulement 2nuits dans cet hôtel simple et efficace avec possibilité de petit déjeuner, l'eau est froide mais avec la chaleur de la ville pas besoin d'eau chaude. Pour des voyageurs qui ne sont pas des princesses cet hôtel est amplement suffisant. Un jolibee est à 2min à pied ouvert h24 c'est plutôt pratique.
2017년 11월에 2박 숙박함

8/10 - 좋아요

Niel 님, Tokyo

좋아요: 청결 상태, 직원 및 서비스
値段の割には良かった。
手頃な値段の割には良かった。スタッフもフレンドリーでちょっとした故障も迅速にすぐ直してくれた。ただ近くにコンビニや食事をする所がありません。
2017년 11월에 2박 숙박함