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세부 힐탑 호텔 여행 후기

3 out of 5
세부 힐탑 호텔
Veterans Drive Nivel Hills Busay, Cebu, Cebu

이용 후기

6.6
평점 10 - 훌륭해요. 61개 이용 후기 중 8개" "
평점 8 - 좋아요. 61개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 61개 이용 후기 중 21개" "
평점 4 - 별로예요. 61개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 61개 이용 후기 중 5개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치도 좋았고... 한적한 곳의 더위도 느낄수 없을 정도로 쾌적하였음. 식당 운영 측면에서도 만족함.
2019년 7월에 7박 숙박함
답변 제공: lisa 님, 2019년 8월 14일
THANKS FOR STAYING WITH US!!! We appreciate your feedback. Looking forward for your future stay. Have a nice day :)

10/10 - 훌륭해요

Sangyoun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 숙소
호텔이 낡았지만 편안하게 지냈습니다.
2018년 7월에 1박 숙박함

8/10 - 좋아요

Sangyoun

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
무난한 호텔
식사가 부족함이 많았음.
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Cathy

좋아요: 직원 및 서비스
별로예요: 청결 상태
Pros: Staff were awesome! We didn’t see any cockroaches or other bugs Good a/c Clean pool Hot water in the shower and good pressure Breakfast was good and reasonably priced Cons: Could be cleaner (windows and mirrors especially) Not a great neighborhood (however, we walked to downtown during the day, but I wouldn’t recommend doing so at night …having said that, it may be fine…you decide) For the price it is totally fine. Basic, but you get what you pay for.
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

jesse jack

연인과의 여행
not bad not great after a week stay I ask to check out one hour late and there was a extra fee for the hour security was very helpful there and even helped me with my bags and getting a cab everyone was friendly good ac units in the room the room i had could use a update there is a drug store next to the hotel that was handy for anything needed and little shops line the road very busy traffic but i think that is the norm here
2023년 12월에 6박 숙박함

8/10 - 좋아요

Simple 님, Matag-ob

좋아요: 직원 및 서비스
Perfect place to stay for those Feeling broken hearted but never been in a relationship
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Terje

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Not good
No free bottle water.. you need to buy water or hot water outside the hotel.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Sovietskaya

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mack Cloyd

2023년 4월에 1박 숙박함
답변 제공: Lisa 님, 2023년 5월 3일
Thanks for your positive review!!! Looking forward for your future stay with us

4/10 - 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Ericson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Mel 님, 2022년 9월 28일
Thank you so much for the positive review. I hope you had a great time. Looking forward to your future stay with us

8/10 - 좋아요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Mel 님, 2022년 9월 28일
Thanks for your positive review. Looking forward for your future stay with us

8/10 - 좋아요

hysie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable spacious poolside room, decent and simple. Needs more aesthetics like interior design, and the comfort room needs some updating but overall the place is a good place to stay. I would like to commend that the staff are all accommodating, they helped get us a car to the airport because the area has limited transportation options (esp. on very early flights). Some guests were noisy but they seemed to be enjoying the pool. I like that there was a drugstore beside it, so if you lack essentials you can always go here. Since there's no restaurant, you have to be ready to go out for meals. Since crossing the street is unsafe better plan your trips as well.
2022년 8월에 2박 숙박함
답변 제공: Lisa 님, 2022년 8월 5일
thank you so much for the positive review and suggestions for improvement, we will be working on it...Looking forward for your next stay with us :)

6/10 - 괜찮아요

Rex John 님, Matag-ob

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Been Traveling Every Week to a several Hotel, But first time I encountered that FD/Receptionist don't even know How to Greet/Greet Back their Guest. The Hotel Staff DON'T HAVE PLEASING PERSONALTY.
2021년 10월에 1박 숙박함
답변 제공: Lisa 님, 2021년 11월 2일
Accept our apology for your bad experience, our receptionist may not have heard you that day coz we always greet our guests no matter what...And about pleasing personality, what's PLEASING TO OTHERS MAY NOT BE PLEASING TO YOU!!!!, You are entitled to your own opinion, You must have a super high standards that we failed to meet

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Toiletry amenities were provided contrary to reviews . Desk staff was ok. Overall ok w nice view of mountain side, much better than poolside though room was older but clean. Pool is very old. Could use some good renovation. Shower curtains need adjusting to touch toilet floor so water will not splash out .
2021년 2월에 1박 숙박함
답변 제공: Rose 님, 2021년 2월 18일
thank you for your feedback. Will discuss your concerns with the management for proper action.

6/10 - 괜찮아요

Monte

2020년 3월에 23박 숙박함
답변 제공: oyo 님, 2020년 4월 20일
Hi Monte! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Noor

4/10 - 별로예요

Maria Teresa

별로예요: 청결 상태
When i arrive they put me in the room that i wasnt expected i ask for upgade but i have to pay for full payment.the money that i pay to you hotel.come i wasted it and also you have to change that pic of your advertisement and also there rooms is need a good clean
2020년 3월에 13박 숙박함
답변 제공: Jack 님, 2020년 3월 24일
We are sorry to hear this experience, Maria! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jack

8/10 - 좋아요

RACHEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
okay naman
2020년 2월에 1박 숙박함
답변 제공: Bella 님, 2020년 3월 4일
Hey, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Bella

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice place for money, but 1 hour drive to airport but no problem just leave early
2020년 1월에 1박 숙박함
답변 제공: Elena 님, 2020년 1월 23일
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Elena!

6/10 - 괜찮아요

CHIN WEI

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Zara 님, 2020년 1월 25일
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara

10/10 - 훌륭해요

LEIGH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: LISA 님, 2019년 12월 24일
THANKS FOR STAYING WITH US!!!

6/10 - 괜찮아요

Maria Cymbelene II

좋아요: 청결 상태
2019년 5월에 3박 숙박함

4/10 - 별로예요

Manuel

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dissapointed due to mosqito infestation in room
There were lots of mosquitos in the room. Hotel staff sprayed pesticide to kill them . My wife and son got headaches after the treatment.
2019년 6월에 2박 숙박함

2/10 - 너무 별로예요

Richelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
True experience which needs actions from the owner
The toilet is dirty. The room is dusty and alot of mosquitos inside. My wife asked them to eliminate the insects inside the room and so they used an insect spray. After afew hours, mosquitos and other insects fell on the floor and on the bed. They didn't bother cleaning the room after. They also allowed other occupants to drink in the hallway which caused noise. Overall, the place is worst but can be improved. With that experience, I will not go back to this hotel.
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr guter Service,sehr freundliches und kompetentes Personal. Mein Hotelzimmer bräuchte in nächster Zeit einige Reparaturen. Für diese Preisklasse absolut in Ordnung.
2019년 5월에 7박 숙박함
답변 제공: Lisa 님, 2019년 6월 3일
Schätzen Sie Ihre Kommentare, danke für Ihren Aufenthalt bei uns

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
overall facilities collapsed. pool looks dirty. restraunt meh. wall is so thin that I could hear all of noise made by next door guest.
2019년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Rose 님, 2018년 12월 31일
thank you for staying with us...Appreciate your review :)

8/10 - 좋아요

Laurent Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent quality/price
It is just a very Profesional hotel, everything is done to give to you the rest and the confort you were expecting.
2018년 10월에 1박 숙박함
답변 제공: Lisa 님, 2018년 10월 25일
Hi Mr. Loius, thank you for your comment,it's highly appreciated. Looking forward for your stay next time!!! Have a nice day....

6/10 - 괜찮아요

Jun

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a new place
it was amazing
2018년 9월에 2박 숙박함
답변 제공: Joy 님, 2018년 9월 20일
Thanks for staying with us Sir Jason :). Looking forward for your next stay....Take Care

10/10 - 훌륭해요

Joanne

Great!
2018년 8월에 2박 숙박함
답변 제공: Vanessa 님, 2018년 9월 20일
Thanks for staying with us. Hope to see you again soon. Have a great day ahead :)

6/10 - 괜찮아요

실제 이용하신 고객

Just ok
Could’ve been better - pics online was kinda deceiving BUT was just there for the weekend no biggie.
2018년 8월에 2박 숙박함
답변 제공: Rose 님, 2018년 9월 20일
Thanks for staying with us :) Have a nice day!!!

8/10 - 좋아요

Archie

좋아요: 직원 및 서비스
Good enough for the price.
It was a spontaneous booking. Just needed a place to sleep at since the AC at the place where we’re originally staying at wasn’t working. We were two guys. Would have been better if we were given two single beds. We had one queen with one pillow each and shared blanket. Didn’t make a fuss since I could deal with it. Bed isn’t the most comfortable and pillows aren’t up to the usual hotel standard I’m used to. Bathroom is so-so. Room keys are old school. I love the area as I’m used to staying at the Marco Polo. It was fully booked this time. Didn’t get any city view though. But the poll view is good enough. Didn’t get to use the pool but I think it’s great that a hotel at such price point has a pool. Also, had a problem with booking. It kept failing. Saying that the room is no longer available. So I had to try booking at other hotels. For some reason, I got an email saying my booking pushed through. I ended up with two bookings. They didn’t allow me to cancel the booking when it was clearly their end’s fault. In fact, the email says 2 rooms. I could have insisted they give me two rooms since they didn’t allow us to cancel. But I wasn’t in the mood for some consumer rights crusade. Good thing the other hotel I booked allowed us to cancel.
2018년 7월에 2박 숙박함
답변 제공: Lisa 님, 2018년 8월 5일
Thanks for Staying with us. We appreciate your review. I would like to comment about some issues you have mentioned, First- you booked for a standard room which has only 1 queen-sized bed, it was in the booking site I supposed, then about the double booking, since your booking was forwarded to us by our partner Online Travel Agent - their booking confirmation states only 1 confirmed room and not two (2) rooms. If you have an email from them confirming the two rooms then I can help you process for a refund just send me their confirmation and I would be happy to assist you. Thank you

4/10 - 별로예요

Lonnie 님, Usa

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Stated they had a gym and large pool, the so called gym consisted of a couple of rusted peaces of old outdated equipment! The pool wad dirty and there wad garbage all over the place!
2018년 6월에 7박 숙박함

8/10 - 좋아요

Yip Hung

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Average
Receptionists were helpful, room was reasonably spaced of fair price. But many buds and mosquitoes in the room, got bite everynight when about to shower.
2018년 6월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
It is located along the highway where transportation is readily available. The receptionist is accommodating. We booked the room with poolside view. Room is spacious with extra clean beddings and towels. Toiletries are provided. It has a fridge with food and drinks at cost. The pool is clean but needs to be monitored every now and then to maintain its cleanliness while there are kids eating just too close to the pool. Work out machines are not functioning. Cats must be controlled because the receiving area has an awful odor of cat feces.
2018년 5월에 1박 숙박함

8/10 - 좋아요

james 님, kiama nsw australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and friendly
Our stay there was great . the staff was nice the room was also great. Apart from the bathroom which was a bit smelly but some smelly spay fixed the problem. The food was average but eatable. Beer was cold. Lol. The only problem was I slipped on the tiles on the steps at the pool and cut my knee open . but the staff got a nurse to clean my wound.a lot of fuss .but brought me bandages and cream and offers me to go to hospital.. Was not that bad.just told them to get me another beer. Lol. It was 15min to the city shops air con was good. I would stay there again. After staying at the bai hotel the first night I felt like a bogan. Wanted money up front for everything. At 7x the price felt like I was going to run away with out paying.
2018년 4월에 4박 숙박함
답변 제공: Melisa 님, 2018년 5월 16일
Again our apology for that incident at the Pool Sir. Thank you for staying with us and Hope to See you again next time :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Zweckerfüllendes Hotel
Es erfüllt den Zweck für eine rel. günstige Übernachtung. Das Zimmer und Bad war sauber.
2018년 2월에 1박 숙박함
답변 제공: Rose 님, 2018년 4월 27일
Thank you for staying with us!!!!

4/10 - 별로예요

r 님, usa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap
The ole saying you get what you pay for and still got less. Hot water pressure was bad. Small blanket not big enough for 2 and thin. Bugs in room ,had bites on feet. Pool looked dirty. Only resto around is motel.
2017년 7월에 8박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
客室には必要最低限のものはあります。ただ、ドライヤーなどはすべて有料です。お風呂の水捌けが悪く、バスルームが水浸しになる以外は、スタッフの方もとても丁寧に対応してくださる素敵なホテルです。
猫ちゃんがお出迎えしてくれます！！
2017년 6월에 4박 숙박함

6/10 - 괜찮아요

BM

좋아요: 청결 상태, 직원 및 서비스
Fair
It was good but the toilet was not because it has difficult in flushing. I need to use water from shower to aid the flushing.

6/10 - 괜찮아요

GEORGE

좋아요: 직원 및 서비스
Cheap and very ordinary hotel.
If you like cold showers, barking dogs, crowing roosters at 3 am, very ordinary tv, ants in your bed, no drawers or hangers for your clothes, no coffee or tea making in the room, and being surrounded by slums, you will love this hotel. However, the service was prompt and curteous. The worst part was the roosters waking me up at 3 am, followed by the dogs next door barking all day long.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

6/10 - 괜찮아요

patrick

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함

4/10 - 별로예요

mikalicious

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Not so great
Me and my girlfriend's stay was good but how can this hotel make you pay to use the microwave and make you pay for extra towels and linen,it was crazy never been thru that before

6/10 - 괜찮아요

실제 이용하신 고객

6/10 - 괜찮아요

Mathieu 님, Annecy

별로예요: 숙박 시설 상태 및 시설
Pas terrible mais propre
Excentré , passable mais sans plus. Hotel un peu cheap. Juste pour une nuit en transit au mieux ...